First Terms Flashcards

0
Q

A field that combines marketing information management with cluster service. The goal is to create relationships with costumers through personal communications.

A

Coustmer relationship management

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1
Q

The economic term for limited resources

A

Scarcity

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2
Q

Uses data to make management decisions

A

Information management

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3
Q

The government is not involved in business and the economic decision are made by individuals and companies

A

Market economy

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4
Q
Another terms for a market economy, characterized by an individuals right to:
Private property
Freedom of choice
Profit
Competition
A

Private enterprise

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5
Q

A legal entity that is owned by several people (stockholders) that have limited liability.

A

Corproation

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6
Q

A type if ownership where each limited partner is only liable for debt up to the amount they have invested in the business

A

Limited partnership

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7
Q

The amount of money made after costs and expenses have been covered

A

Profit

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8
Q

Also known as factors of production, include all the items that are used to produce goods and services

A

Economic resources

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9
Q

The costs not directly related to the production or selling of goods

A

Overhead costs

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10
Q

Refer to the concept of adding value to a product through form, place, time, possession and information

A

Economic utilities

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11
Q

An introduction and overview of the information contained in a written plan

A

Executive summary

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12
Q

Is a field where a person provides the necessary skills, time and money to start a new business venture

A

Entrepreneurship

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13
Q

Intangible items of monetary value. Examples include: haircut, shoe shine, or house cleaning

A

economic services

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14
Q

The owner of the parent company that grants the rights to use their manner and products

A

Franchisor

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15
Q

Refers to the potential that a business takes for loss or failure

A

Risk

16
Q

The Occupational Safety and Health Administration is a government body that provides and enforces safety guidelines for the workplace

A

Occupational Safety and Health Administration (OSHA)

17
Q

Adherence to moral and ethical principals; soundness of moral character; honesty.

A

Integrity

18
Q

A way to manage the employees of a business. Human resource Managers keep records on hiring/ firing, training, evaluation and discipline of employees.

A

Human resource management

19
Q

The belief that the customer is the most important priority of the business.

A

Customer service mindset

20
Q

A way for business people to meet others that are in business and build a list of contacts that can be used for future reference or projects.

A

Networking

21
Q

People who create, start and manage new businesses

A

Entrepreneur

22
Q
A form of communication without using words, can include:
Eye contact
Posture
Gestures
Facial expressions
Movement
A

Nonverbal Cues

23
Q

Values and principles that guide decisions

A

Ethics

24
Q

Means doing what needs to be done without having to be prompted by others

A

Initiative

25
Q

include money,buildings, or equipment that is used to run a business

A

Capital resources

26
Q

Includes all the resources of people that work

A

Labor resources

27
Q

Includes all the resources that are from the land sea or air. These are all considered raw materials

A

Land resources

28
Q

The owner of a franchise

A

Franchisee

29
Q

Occurs when prices rise. Low inflation is characteristic of a stable economy

A

Inflation

30
Q

Business expenses that change based in the number of units that are produced are known as variable expenses.

A

Variable expenses

31
Q

Marketing is the process of planning, pricing, promoting, selling and distributing products that will satisfy the needs of customers and ensure a profit for the business

A

Marketing

32
Q

Factors of production, also known as resources, include land, labor, capital and entrepreneurship.

A

Factors of production