Firestop Objections

Question 1

I get a Firestop contractor to do it as it’s easier that way

Answer 1

You can potentially make more money doing Firestop yourself

Question 2

I get a Firestop contractor to do it as it’s easier that way

Answer 2

FS contractors might not always be available when you need them, slowing down the job

Question 3

I get a Firestop contractor to do it as it’s easier that way

Answer 3

General contractors are sometimes happier having fewer contractors on-site, so doing it yourself will be a benefit to them

Question 4

I get a Firestop contractor to do it as it’s easier that way

Answer 4

Cast-in firestop solutions reduce installation time and help to prevent incorrect installation

Question 5

We don’t do Firestop ourselves. It’s not my job.

Answer 5

Do you put sealant around your cables or collars around your pipes, etc. (most customers think of Firestop as only for “large” penetrations). If yes, then we have opportunities to sell Hilti FS

Question 6

We don’t do Firestop ourselves. It’s not my job.

Answer 6

Do you set sleeves on the job pre-pour or core afterwards? If so, we have sleeve solutions that include Firestop allowing you to Firestop in your current workflow.

Question 7

I am not trained to install it and it’s difficult to do.

Answer 7

We offer Engineering, Account Manager and Fire Protection Specialist support

Question 8

I am not trained to install it and it’s difficult to do.

Answer 8

Full-system tested solutions for many applications

Question 9

I don’t trust my workers to install FS correctly.

Answer 9

Hilti Firestop product selector available online

Question 10

I don’t trust my workers to install FS correctly.

Answer 10

Engineering Judgments / Firestop custom details can be done

Question 11

I don’t want to take on liability.

Answer 11

Hilti firestop products have regional / local test data / approvals (UL/cUL listings according to ASTM test standard)

Question 12

I don’t want to take on liability.

Answer 12

We provide site support as walk-throughs and inspection

Question 13

I can buy “similar” Firestop products elsewhere for less.

Answer 13

Hilti preformed solutions (e.g. cable disc, CP 680) are faster and easier to install than traditional solutions

Question 14

Your products are too expensive.

Answer 14

Hilti firestop products have regional / local test data / approvals (e.g. UL/cUL listings according
to ASTM test standard, etc.)

Question 15

Your products are too expensive.

Answer 15

Our approvals cover most of the typical M&E applications, and have a broad approval range

Question 16

Your products are too expensive.

Answer 16

Hilti products are often a lot faster to install. Preformed solutions can lower labor costs resulting in a lower overall cost to install

Question 17

I am afraid of all the complex approvals.

Answer 17

We can train you and your project teams to show that firestop approvals are not difficult to understand

Question 18

I am afraid of all the complex approvals.

Answer 18

Our broad range of tested applications makes your job easier

Question 19

I am afraid of all the complex approvals.

Answer 19

Our broad range of tested systems minimizes complexity by reducing the need for Engineering Judgments / Firestop custom details

Question 20

It’s difficult to keep a record of it.

Answer 20

Hilti Documentation Manager makes it easier to keep records and create reports

Question 21

I have products similar to your Hilti ones.

Answer 21

Do you know if the product is approved for the applications, you are using it for?

Question 22

I have products similar to your Hilti ones.

Answer 22

Are the products tested as an installed system?

Question 23

I have products similar to your Hilti ones.

Answer 23

How long does it take you to get approval documents?