Fire Service Management Book Flashcards
Political patronage
Process whereby government jobs are decided based of political loyalty
Organizational values
The acceptable standards that govern the behavior of people within organizations
What is ethics?
Means character . Composite of good moral qualities , self discipline and judgement
Name the 3 basic ethical theories
- Utilitarianism - best consequences
- Deontology- motivated to do for sake of duty
- Virtue ethics- do what’s consistent with type of person you wish to become
What are 4 major components of ethical leadership
Purpose, knowledge , authority and trust
Compliance based ethics
Emphasize preventing unlawful or unethical behavior by increasing control and penalizing violators
Integrity based ethics
Defines the organizations guiding values , create an environment that encourages And support ethical behaviors as well as stress
What is title Vll
Part of civil rights act of 1964 that prohibits employment discrimination based on sex, color , race, religion
What is the EEOC
US Equal Employment Opportunity commission. Independent federal agency
What is stereotyping ?
Process which specific behavioral traits are ascribed to individuals on basis of their apparent membership in a group
What is Tokenism
When a company appoints a small group or woman or minority members to high profile positions rather than more aggressively seeking full representation of that group
What is Ethnocentrism
Prejudice on a grand scale
What is difference in AA- affirmative action vs Diversity?
1-AA is government initiated and diversity is organization driven .
2- AA is reactive but diversity is proactive
Common Law
Rule made by judges as they resolve disputes between parties
Doctrine of stare decisis
The use of precedents to decide cases , which help litigators anticipate how courts may rule
Griggs v. Duke power company
After title vii.. the company said you need a diploma to qualify for a job but plaintiffs stated others without diplomas performed just as well
Paper company v. Moody
Reaffirmed requirement that any test use in the selection or promotion decision must be validated if it’s found to impact adversely women or minorities
Weber v. Kaiser aluminum
The United steelworkers of America and Kaiser aluminum made an agreement that contain an affirmative action plan designed to eliminate major racial imbalance 
Regents of the university of California v. Bakke
Bake, who is white was denied admissions, even though he scored higher due to minority applicants 
What case was hostile environment concept established
Meritor savings v. Vinson
What is protected class?
Individuals within a group identified for protection under equal employment laws, and regulations
What is prima faces’s?
On its first appearance or by first instance
What does KSA stand for?
Knowledge, skills, and abilities
What is a treat on?
A reduction in membership or personnel normally through retirement resignation or other factors 
What is job relatedness?
Selection standards relevant to the actual performance on the job
What is DISPARATE impact
Occurs when substantial under representation of protected class members results from employment decisions that work to their disadvantage 
What is disparate treatment? 
Occurs when protected class members are treated differently from others 
What is adverse impact?
Occurs when the selection rate for any race sex or ethnic group is less than 4/5 of the rate for the group with the highest selection rate
What is taxonomy?
A method for classification of a system with regard to training a system of educational objectives
What is taxonomy?
A method for classification of a system with regard to training a system of educational objectives
Cognitive
Objectives that emphasize intellectual outcomes, such as knowledge
Cognitive
Objectives that emphasize intellectual outcomes, such as knowledge
Affective
Objectives that emphasize feelings and emotions, such as interest, attitudes, and appreciation
Affective
Objectives that emphasize feelings and emotions, such as interest, attitudes, and appreciation
What is Weingarten rights?
The rate that Union employees have to demand that a union representative be present at an interview 
What is an highest cause of firefighter deaths by injury?
Over exertion and stress equals 39%
What is NFPA 1582
Standard on comprehensive occupational medical program for fire departments
What is NFPA 1561
Standard on emergency service incident management system
What is the Wagner act?
It passed in 1935 first piece of national legislation that placed unions on a more equal footing with management
