Fire Service Management Book

Question 1

Political patronage

Answer 1

Process whereby government jobs are decided based of political loyalty

Question 2

Organizational values

Answer 2

The acceptable standards that govern the behavior of people within organizations

Question 3

What is ethics?

Answer 3

Means character . Composite of good moral qualities , self discipline and judgement

Question 4

Name the 3 basic ethical theories

Answer 4

1. Utilitarianism - best consequences
2. Deontology- motivated to do for sake of duty
3. Virtue ethics- do what’s consistent with type of person you wish to become

Question 5

What are 4 major components of ethical leadership

Answer 5

Purpose, knowledge , authority and trust

Question 6

Compliance based ethics

Answer 6

Emphasize preventing unlawful or unethical behavior by increasing control and penalizing violators

Question 7

Integrity based ethics

Answer 7

Defines the organizations guiding values , create an environment that encourages And support ethical behaviors as well as stress

Question 8

What is title Vll

Answer 8

Part of civil rights act of 1964 that prohibits employment discrimination based on sex, color , race, religion

Question 9

What is the EEOC

Answer 9

US Equal Employment Opportunity commission. Independent federal agency

Question 10

What is stereotyping ?

Answer 10

Process which specific behavioral traits are ascribed to individuals on basis of their apparent membership in a group

Question 11

What is Tokenism

Answer 11

When a company appoints a small group or woman or minority members to high profile positions rather than more aggressively seeking full representation of that group

Question 12

What is Ethnocentrism

Answer 12

Prejudice on a grand scale

Question 13

What is difference in AA- affirmative action vs Diversity?

Answer 13

1-AA is government initiated and diversity is organization driven .
2- AA is reactive but diversity is proactive

Question 14

Common Law

Answer 14

Rule made by judges as they resolve disputes between parties

Question 15

Doctrine of stare decisis

Answer 15

The use of precedents to decide cases , which help litigators anticipate how courts may rule

Question 16

Griggs v. Duke power company

Answer 16

After title vii.. the company said you need a diploma to qualify for a job but plaintiffs stated others without diplomas performed just as well

Question 17

Paper company v. Moody

Answer 17

Reaffirmed requirement that any test use in the selection or promotion decision must be validated if it’s found to impact adversely women or minorities

Question 18

Weber v. Kaiser aluminum

Answer 18

The United steelworkers of America and Kaiser aluminum made an agreement that contain an affirmative action plan designed to eliminate major racial imbalance 

Question 19

Regents of the university of California v. Bakke

Answer 19

Bake, who is white was denied admissions, even though he scored higher due to minority applicants 

Question 20

What case was hostile environment concept established

Answer 20

Meritor savings v. Vinson

Question 21

What is protected class?

Answer 21

Individuals within a group identified for protection under equal employment laws, and regulations

Question 22

What is prima faces’s?

Answer 22

On its first appearance or by first instance

Question 23

What does KSA stand for?

Answer 23

Knowledge, skills, and abilities

Question 24

What is a treat on?

Answer 24

A reduction in membership or personnel normally through retirement resignation or other factors 

Question 25

What is job relatedness?

Answer 25

Selection standards relevant to the actual performance on the job

Question 26

What is DISPARATE impact

Answer 26

Occurs when substantial under representation of protected class members results from employment decisions that work to their disadvantage 

Question 27

What is disparate treatment? 

Answer 27

Occurs when protected class members are treated differently from others 

Question 28

What is adverse impact?

Answer 28

Occurs when the selection rate for any race sex or ethnic group is less than 4/5 of the rate for the group with the highest selection rate

Question 29

What is taxonomy?

Answer 29

A method for classification of a system with regard to training a system of educational objectives

Question 30

What is taxonomy?

Answer 30

A method for classification of a system with regard to training a system of educational objectives

Question 31

Cognitive

Answer 31

Objectives that emphasize intellectual outcomes, such as knowledge

Question 32

Cognitive

Answer 32

Objectives that emphasize intellectual outcomes, such as knowledge

Question 33

Affective

Answer 33

Objectives that emphasize feelings and emotions, such as interest, attitudes, and appreciation

Question 34

Affective

Answer 34

Objectives that emphasize feelings and emotions, such as interest, attitudes, and appreciation

Question 35

What is Weingarten rights?

Answer 35

The rate that Union employees have to demand that a union representative be present at an interview 

Question 36

What is an highest cause of firefighter deaths by injury?

Answer 36

Over exertion and stress equals 39%

Question 37

What is NFPA 1582

Answer 37

Standard on comprehensive occupational medical program for fire departments

Question 38

What is NFPA 1561

Answer 38

Standard on emergency service incident management system

Question 39

What is the Wagner act?

Answer 39

It passed in 1935 first piece of national legislation that placed unions on a more equal footing with management