Fire Officer, Principles and Practice Flashcards
1
Q
Which NFPA Standard provides information for Fire Officer Professional Qualifications?
A
NFPA 1021
2
Q
The NFPA Standard describes __ levels of fire officer.
A
4
3
Q
Level of fire officer most often bestowed upon an individual who supervises a single fire suppression unit, or a small administrative group within the fire department?
A
Fire Officer I
4
Q
Chief or one who holds a senior position in charge of a major component of the fire department.
A
Fire Officer IV
5
Q
Level of fire officer generally refers to the senior non-chief officer in a larger fire department.
A
Fire Officer II
6
Q
One who qualifies at the __ level might work as a battalion or district chief in a large fire department.
A
Fire Officer III
7
Q
Supervisory duties of a Fire Officer I would include all of the following except -
A
Establishing the incident management system at a scene.
8
Q
Which of the following would be an emergency duty of a Fire Officer II individual, but not of a Fire Officer I individual?
A
To determine the area of origin and preliminary cause of a fire.
9
Q
Roles and responsibilities for Fire Officer I would include all of the following except -
A
Supervises and directs activities of a multi-unit station.
10
Q
Fire departments that provide an incentive for fire fighters by paying them for each call they respond to, as well as each drill they attend are called -
A
Paid-On-Call.
11
Q
A combination fire department utilizes -
A
Career firefighters and volunteer or paid-on-call personnel.
12
Q
According to the NFPA how many firefighters are there in the United States?
A
1.2 million.
13
Q
What percentage of firefighters in the United States are volunteer?
A
72%.
14
Q
There are approximately __ fire departments in the United States.
A
30000
15
Q
In 24 BC Augustus Caesar created what was probably the first fire department composed of 600 slaves who were stationed at various locations around the Roman Empire. This group of firefighters were known as -
A
Familia Publica.
16
Q
The first volunteer fire department in the United States was established in which of the following cities?
A
Philadelphia.
17
Q
Who was responsible for forming the first volunteer fire department in 1735?
A
Benjamin Franklin.
18
Q
One of the first fire engines was imported from England and was donated to the Alexandria Fire Department in 1765 by -
A
George Washington.
19
Q
In 1871 a fire, which was said to be started by a cow kicking over a lantern, significantly affected the development of both the fire service and fire codes, was started in which American city?
A
Chicago.
20
Q
The first hand-powered pumpers were developed in 1720 in England by -
A
Richard Newsham.
21
Q
Which fire fighter developed the first fire hydrants in New York City in 1817?
A
George Smith.
22
Q
Public call boxes were first introduced in which American city during the 1850s?
A
Washington D.C.
23
Q
Which technology has proliferated during the early 21st Century enabling ordinary citizens to report fires from almost anywhere at anytime?
A
Cellular phones.
24
Q
The first building codes were developed in -
A
Ancient Egypt.
25
During colonial times insurance companies began paying fire companies to try to extinguish fires before they totally destroyed a home. Houses that had insurance were designated with what was called a -
Fire mark.
26
A special political subdivision that can be established by a state or county, with the single purpose of providing fire protection within a specific geographic location is called a -
Fire protection district.
27
The organizational structure of a fire department is called the -
Chain of command.
28
Firefighters usually report to -
A supervising officer who is responsible for a single fire company.
29
Who has overall responsibility for the administration and operations of a fire department?
Fire chief.
30
The chain of command is used to implement fire department -
?
31
Which of the following make up the basic principles of organization within a fire department?
(1) Unity of command. (2) Planning and pre-plans. (3) Span of control. (4) Division of labor. (5) Discipline.
1, 3, 4, 5.
32
A way of organizing an incident by breaking down the overall strategy into smaller tasks is known as -
Division of labor.
33
The theory that each firefighter answers to only one supervisor is known as -
Unity of command.
34
The maximum number of firefighters or activities that can effectively be controlled by a fire officer is known as -
Span of control.
35
A set of guidelines that a fire department establishes for firefighters is known as -
Discipline.
36
According to the principle of Span of Control, how many firefighters can a fire officer effectively control?
3 to 7.
37
Most experts believe that Span of Control should be limited to no more than -
5 firefighters.
38
What are the four functions of a fire officer as identified by Henri Fayol?
Planning, Organizing, Leading, Controlling.
39
Guiding or directing a course of action is -
Leading.
40
Developing a scheme, program or method that is worked out beforehand to accomplish a specific objective is known as -
Planning.
41
Putting together into an orderly, functional, structured whole is known as -
Organizing.
42
Restraining, regulating, governing, counteracting, or overpowering is known as -
Controlling.
43
__ are developed to provide definite guidelines for present and future actions.
Policies.
44
Requiring that all members wear seat belts when riding on apparatus would be an example of -
Rules and regulations.
45
Written organizational directives which establish or prescribe specific operational or administrative methods to be followed routinely would be an example of -
Standard operating procedures. (SOPs)
46
Specific step-by-step procedures that should be used, but can also allow an officer to deviate from this procedure would be known as -
Standard operating guidelines. (SOGs)
47
After September 11, 2001 the federal government reorganized emergency services resources into which of the following government organizations?
Department of Homeland Security.
48
The first documented fire in North America was in -
Jamestown, Virginia in 1607.
49
Before the advent of two-way radios how would the fire chief deliver his commands?
Shouting his commands through the chief's trumpet.
50
In fire code development, volunteer committees of citizens and representatives from businesses, along with insurance companies, and government agencies explore and develop proposals that are debated and reviewed by various groups and compiled into what is called a(an) -
Consensus document.
51
In large organizations, a(an) __ is usually the officer in charge of a single-alarm, working fire.
Battalion chief.
52
Staffing issues affect all fire departments whether they are career, combination, or volunteer. However what time period is particularly challenging for volunteer organizations?
Daytime hours.
53
According to the National Fire Incident Reporting System (NFIRS) actual firefighting accounts for less than __ of the response workload of firefighters.
10%.
54
Which type of call has become the most frequent activity of firefighters, accounting for 55% of a fire company's responses?
EMS calls.
55
Activated fire protection alarms represent the second most common response, and represent __ of the responses.
20%.
56
With activated fire protection system alarms what is the ratio of real fires in relation to false alarms?
1 : 100.
57
Investigating oders, hazardous conditions, or other services represents the third most common response and makes up about __ of all calls.
13%.
58
Although the number of structure fires is on the decline, the number of firefighter deaths is increasing. What is the primary cause of death within burning structures?
Flashover and structural collapse.
59
Prior to the Civil War, most governmental jobs were awarded according to the -
Spoils system.
60
In most fire departments completion of a promotional examination process creates an eligibility list that lasts -
2 to 6 years.
61
On a "Highly Qualified" list -
All firefighters on the list are equally qualified.
62
Highly Qualified, Qualified, and Not Qualified are all examples of which type of promotional list?
Banded.
63
On which promotional list is the highest scoring candidate rank Number 1?
Rank ordered.
64
Some fire departments require a set time to pass between a formal disciplinary action and consideration for an officer promotion. Which of the following best represents that time limit?
?
65
A narrative that summarizes the scope of a job and provides examples of the typical tasks that a firefighter holding the job would be expected to perform is called the -
Job description.
66
A technical worksheet to quantify the KSA of every classified municipal job is called the -
Class specification.
67
Which type of examinations are widely used in the promotional process of the fire service?
Multiple-choice exams.
68
Up to __ of the promotional test will focus on the technical aspects of a supervising fire officer.
70%.
69
A managing fire officer exam usually includes __ technical questions and __ management and administration questions.
Fewer, more.
70
Which of the following is a common assessment center event, where the fire officer candidate must deal with a stack of correspondences, and related items that have accumulated on a fire officer's desk?
In-basket exercise.
71
The first key point of an interpersonal interaction assessment is -
Maintain control of the interview.
72
A valuable tool in studying for a promotional examination is to create a -
Personal study journal.
73
The most successful candidate in a role-playing exercise is the one who -
Acts naturally.
74
A series of simulated exercises used to evaluate a candidate's competence in performing the actual tasks associated in performing a job best describes which of the following?
Assessment center.
75
A typical "In-Basket" exercise includes all but which of the following?
An unlimited time period to accomplish tasks.
76
Which of the following would be considered the first step in handling an "In-basket" exercise?
Review.
77
Emergency incident simulations fall into one of four formats. The first format, the fire officer candidate is provided information concerning an emergency incident. The candidate then must explain the actions that would be taken, and also describe what factors would be considered in making those decisions. This is called the -
Data dump question.
78
An exercise designed to test a candidate's ability to perform effectively as a supervisor is called a -
Interpersonal interaction exercise.
79
A metropolitan (metro-sized) fire department is a department with more than __ fully paid firefighters.
400
80
List four basic tasks that are considered vital in order to be a good fire officer.
Beginning of shift report, Notifications, Decision making, Problem solving.
81
When should the beginning of shift report be faxed to the battalion chief?
Within 15 minutes of the reporting time.
82
The first part of a beginning of shift report -
Provides the on-duty staffing information and sick leave list.
83
Battalion Chief Kevin says that hard decisions regarding issues that arise within a fire company should be made by battalion chiefs.
Battalion Chief Brett says that hard decisions regarding issues that arise within a fire company should be made by the company's fire officer.
Battalion Chief Jim says that company officers often complain about problems without ever offering any solutions.
Who is correct?
Both Battalion Chiefs Brett and Jim
84
Who is directly responsible for the supervision, performance, and safety of a crew of firefighters?
The Company-level Officer.
85
The formal fire department organization considers a fire officer to be the -
Fire chief's representative at the work location.
86
In his book, "Effective Company Command", James O. Page divided company officer's duties into three roles, which include all but which of the following?
Leader.
87
What should the company officer do if he/she is told to issue and enforce an unpopular order or directive?
Carry out the order.
88
A fire officer can improve his or her effectiveness in handling an unpopular order by -
Determining the story or history behind the order.
89
At an emergency scene the fire officer -
Must function as a commander and exercise strong direct supervision.
90
A fire officer establishing command upon arriving at an emergency scene should have -
?
91
Who has the responsibility to ensure that fire fighters working at a fire scene are confident and competent in their skills?
The fire officer.
92
In a municipal fire department the Fire Officer's supervisor would likely be all, but which of the following?
Deputy Chief.
93
Fire Officer Brett says that every fire officer has an obligation to keep their supervisor informed and to make appropriate decisions at his level of responsibility.
Fire Officer Liz says that every fire officer should consult with her supervisor before making major disciplinary actions or policy changes.
Who is correct?
Both are correct.
94
If a fire officer has the authority to solve a problem he/she should -
Solve the problem.
95
Decision making and personal behavior that are consistent with the department's core values, mission statement, and value statements is known as -
Ethical behavior.
96
The complex system of inherent attributes that determine a person's moral and ethical actions and reactions, including the quality of being honest is known as -
Integrity.
97
Which NFPA Standard is the Standard for Fire Officer Professional Qualifications?
NFPA 1021
98
What does IAFC stand for?
International Association of Fire Chiefs.
99
Which piece of legislation provides additional compensatory and punitive damages in cases of intentional discrimination under Title VII?
The Civil Rights Act of 1991.
100
Which of the following, when applied to fire departments means that the work force should reflect the community it serves.
Diversity.
101
An employee behavior(s) that requires an immediate corrective action by a supervisor is known as an -
Actionable item.
102
A firefighter's use of derogatory or racist terms about people from other ethnicities or genders -
Requires immediate corrective action by the supervisor.
103
The unwanted, uninvited, and unwelcome attention and intimacy in a nonreciprocal relationship is known as -
Sexual harrassment.
104
Which of the following would be an essential component of sexual harrassment?
Abuse of power.
105
Firefighters who want to initiate a harassment complaint have all but which of the following methods?
They can go to the Press.
106
Which of the following is the most common reason that local governments are found liable during sexual harrassment cases?
Failure to investigate the complaint.
107
All sexual harassment complaints should be -
Kept confidential.
108
What is meant by "On duty speech?"
To establish a workplace environment where certain behaviors and certain words are not used.
109
What is the second most important issue noted by administrative fire officers?
The need to make prompt notifications.
110
How would you characterize a type of sexual harassment in which a supervisor specifically promises a work-related benefit in return for a sexual favor?
Quid pro quo.
111
The civil rights of Americans are established by the federal government, and are enforced by the -
Equal Employment Opportunity Commission.
112
The science of using available resources to achieve desired results is known as -
Management.
113
Most fire officers will find that their greatest challenge has to do with -
Managing people.
114
Human resource management is built from which of the following generalized schools of management thought?
?
115
Which of the following individuals developed the general school of management called Scientific Management?
Frederick Winslow Taylor.
116
Scientific Management is based on which of the following?
?
117
The basic concepts of Scientific Management include which of the following?
Much of the autonomy is taken away. Skills are converted into simplified jobs that can be performed by unskilled workers.
118
Which of the following would NOT be considered one of the four principles of Scientific Management?
Divide the work in such a way that managers do approximately 1/3 the work than those workers actually performing the tasks, thus leaving them more time to plan future projects.
119
What was the method the Los Angeles City Fire Department used that enabled them to justify retaining five fire fighters on single-unit engine companies?
Measure of Effectiveness System.
120
Who developed the Theory X and Theory Y models?
Douglas McGregor.
121
Fire Officer Bob says that a Theory Y manager believes that people do like to work and they need encouragement, not be controlled.
Fire Officer Bill says that a Theory X manager believes that people don't like to work and need to be closely watched and controlled.
Fire Officer Brad says that a Theory Y manager believes that people like to work only if they are closely watched and controlled.
Who is correct?
Fire Officer Bob and Bill.
122
In most cases a fire officer behaves as a Theory Y manager towards those who work under him. In which of the following situations is it necessary for the fire officer to behave as a Theory X manager.
?
123
Who saw human needs arranged like a ladder or pyramid?
Abraham H. Maslow.
124
The lowest level of Maslow's ladder includes which of the following?
Physiological Needs.
125
The highest level of Maslow's ladder includes which of the following?
Self-Actualization
126
The Grid Theory assumes that -
Every decision and every action taken in the workplace is driven by people's values, attitudes, and beliefs.
127
Blake and Mouton describe five behavioral models based upon a person's position on the Managerial Grid. Which model would fit a person who demonstrates a high concern for results, along with a low concern for others?
Controlling - Direct and Dominate.
128
Blake and Mouton describe five behavioral models based upon a person's position on the Managerial Grid. Which model would fit a person who sees no contradiction in demonstrating a high concern for both people and results at the same time?
Contribute and Commit.
129
Blake and Mouton describe five behavioral models based upon a person's position on the Managerial Grid. Which model would fit a person who represents the stereotypical image of a person working in a bureaucratic government agency?
Indifferent - Evade and Elude.
130
Human resource planning is -
The process of having the right number of firefighters in the right place at the right time, who can accomplish tasks effectively and efficiently.
131
In attempting to reduce their work force, most fire departments have opted to use -
Attrition and layoffs.
132
Performance management is -
The process of setting performance standards and evaluating performance against these standards.
133
Fire fighters who are being paid more of a salary because they have Paramedic or Hazardous Materials Technician certifications are being paid on which system of pay?
Skill-based pay.
134
A formal document that outlines the basic reason for the organization and how it sees itself is known as the Fire Department -
Mission Statement.
135
One of the greatest demands on the fire officer is the effective use of time. One of the best tools to improve efficiency is -
Through delegation.
136
What is the first step in the seven steps of delegation?
Define your desired results.
137
A fire fighter who has received an outstanding evaluation and has received a bonus of 5% the normal annual pay would be an example of which system of pay?
Merit-based pay.
138
Blake and Mouton describe five behavioral models based upon a person's position on the Managerial Grid. Which model would fit a person who demonstrates a low concern for results with a high concern for people?
Accommodating - Yield and Comply.
139
Blake and Mouton describe five behavioral models based upon a person's position on the Managerial Grid. Which model would fit a person who believes there is an inherent contradiction between two concerns, but does not value one concern over another?
Status Quo - Balance and Compromise.
140
Who is responsible for ensuring that every fire fighter survives every incident without injury?
The fire officer.
141
In June 2007, the NFPA Fire Analysis and Research Division published a 30-year retrospective analysis of fire fighter deaths and noted that there was a decline of __, from an average of 151 deaths annually in the 1970s.
30%.
142
What is the leading cause of on-duty deaths among fire fighters?
Heart attack.
143
A U.S. Fire Administration study during the 1990s concluded that the number of fires has -
Declined significantly with the number of fire fighter fatalities increasing.
144
In 2007 NFPA released its annual report on fire fighter fatalities. Their reported noted that of the 89 fire fighters who died, __ died actually on the fire ground.
38
145
NFPA estimated that 80,100 fire fighters were injured in the line of duty in 2007. Nearly __ occurred during fire ground operations.
Half
146
Between the years of 1995 to 2004 what percentage of on-duty deaths were attributed to heart attacks?
44%.
147
The second leading cause of death among on-duty fire fighters is -
Trauma.
148
Trauma deaths resulting from motor vehicle collisions make up __ of annual line-of-duty deaths in the U.S. Fire Administration retrospective study.
22%
149
The most common fatal motor vehicle collision scenario involves -
A fire fighter responding to an emergency incident in a personal vehicle.
150
Which type of apparatus accounts for more fatal fire department vehicle collisions than the other three put together?
Tankers
151
What is the third most frequent category of fire fighter fatalities?
Asphyxiation and burns caused by caught or trapped fire fighters.
152
Every August, a working group of fire fighters and officers are assembled to analyze fire fighter near-miss reports using a tool modified for the U.S. Navy's Human Factors Analysis and Classification System (HFACS). The results of this analysis are provided in an annual report. These are divided into four different levels. What would be considered HFACS Level 1?
Unsafe Acts.
153
Which NFPA standard establishes Fire Apparatus Driver/ Operator Professional Qualifications?
NFPA 1002.
154
Requiring fire fighters riding in apparatus to be seated, and wearing seat belts could prevent __ fatalities every year.
10 - 15.
155
Which of the following supports the NFFF driver support plan?
?
156
The U.S. Fire Administration retrospect study shows that 82% of the fatal fire suppression incidents involve the death of a-
Single fire fighter.
157
What was the common scenario involving the death of a single fire fighter as discovered by the NIOSH?
There was a lack of an effective incident management system that included a fire fighter accountability component.
158
Which federal agency establishes federal workplace safety regulations in the United States?
OSHA
159
NFPA defines "immediately dangerous to life and health" (IDLH) is any condition that could include all but the following?
A potential for building collapse.
160
NFPA 1561 states that there must be a minimum of two fully equipped personnel standing by on-site, in a ready state for immediate rescue of injured or trapped fire fighting personnel. These fire fighters are commonly known as a -
Rapid Intervention Crew (RIC).
161
A system intended to track the identity, assignment, and location of all fire fighters operating at an incident scene is known as a -
Personnel Accountability System.
162
Command officers are accountable for the location and function of which of the following?
Full companies working at an emergency scene.
163
Who should know which fire companies are assigned to each sector or division?
The incident commander.
164
The rated time of an SCBA bottle is based on a standard consumption rate for an individual -
At rest.
165
Low-pressure warning devices are only effective if the fire fighter -
Is able to exit to a safe atmosphere in the time provided.
166
The minimum size of an interior work team is -
2 fire fighters.
167
One of the primary responsibilities of a fire officer working at an emergency scene is to -
Maintain a continual connection between the functions being performed by the company and the overall situation.
168
A hazard and situation assessment that weighs the risks involved in a particular course of action against the benefits to be gained for taking those risks is called -
Risk/benefit analysis.
169
Fire Officer Tom says that there is no justification for risking lives of fire fighters to save property that is already lost or has no real value.
Fire Officer Dick says that conducting an interior attack on a fire in an unoccupied abandoned building needlessly puts fire fighters at risk.
Fire Officer Harry says that entering a burning building to search for missing occupants who could not possibly be alive can not be justified.
Who is correct?
All the above
170
Which situation truly justifies exposing fire fighters to a high level of risk?
When there is a realistic chance of saving a life.
171
A written document that provides information that can be used by responding personnel to determine the appropriate actions in the event of an emergency at a specific facility is known as a -
Preincident plan.
172
A plan that incorporates the overall incident strategy, tactics, risk management evaluation, and organization structure for a particular situation is known as a -
Incident action plan.
173
Who is responsible for formulating the Incident Action Plan?
The incident commander.
174
The incident safety officer is a designated individual at an emergency scene who performs a set of duties and responsibilities that are specified in -
NFPA 1521.
175
The incident safety officer reports to the -
Incident commander.
176
The standard organizational structure that is used to manage assigned resources in order to accomplish stated objectives for an incident is known as the -
Incident command system.
177
The incident command system begins with the first arriving -
Officer.
178
The potential for harm to people, property, or the environment is called a -
Hazard.
179
Who should be trained to perform the basic duties of an incident safety officer?
Every fire officer.
180
Emergency incidents that require specific and advanced training and specialized tools and equipment would be considered -
Special operations.
181
All of the following situations would be considered special operations except -
Vehicle fire incidents.
182
What NFPA standard describes the Standard for Professional Competence of Responders to Hazardous Materials incidents?
NFPA 472.
183
Some incidents based on their size, complexity, or duration require more than one safety officer. This group of assistant incident safety officers is called a -
Safety unit.
184
The process of providing rest, rehydration, nourishment, and medical evaluation to fire fighters who are involved in strenuous or extended-duration incident scene operations is called -
Rehabilitation.
185
The tactical level management unit that provides for medical evaluation, treatment, monitoring, fluid and food replenishment, mental rest, and relief from climatic conditions of an incident is called -
Incident scene rehabilitation.
186
How can a fire officer prevent fire fighters from becoming complacent about donning their personal protective equipment (PPE)?
Requiring every crew member to treat every call like an actual fire, and by the officer setting a good example..
187
What NFPA standard is the Standard on Station/Work Uniforms for Fire and Emergency Services?
NFPA 1975.
188
All of the following constitute good lifting techniques except -
Bend at the waist while lifting heavy objects.
189
What NFPA standard is the Standard on Fire Department Infection Control Program?
NFPA 1581.
190
What is the first component of NFPA 1581?
A written policy with the goal of identifying and limiting exposures.
191
Patient cots in ambulances should be decontaminated -
After every call.
192
How soon after an exposure should the fire department infection control officer be notified?
Within 2 hours.
193
Who is charged with ensuring that all injuries, illnesses, exposures, and fatalities, or other potentially hazardous conditions and all accidents involving fire department vehicles, fire apparatus, equipment, or fire department facilities are thoroughly investigated?
The health and safety officer.
194
An unexpected event that interrupts or interferes with the orderly progress of fire department operations is known as a(an) -
Accident.
195
Who is charged with the responsibility of conducting an initial investigation and for fully investigating minor accidents?
The fire officer.
196
Fire officers can be expected to investigate all but which of the following incidents?
A fire fighter falling through a floor at a structure fire.
197
The investigation of an accident consists of all but which of the following?
The disciplinary phase, if applicable.
198
The identification and analysis of exposure to hazards, selection of appropriate risk management techniques to handle exposures, implementation of chosen techniques, and monitoring of results, with respect to the health and safety of members is known as -
Risk management.
199
Which of the following statements best describes how a fire officer handles risk management?
Fire officers should focus attention on high-risk activities that are performed relatively infrequently.
200
To provide a safe environment the fire officer has to fill three roles. Which of the following would not be considered one of those roles?
Train for the unknown.
201
Errors in fire fighting are considered unintentional and are based on which of the following?
All the above.
202
Skill-based errors include the factors, attention failure, memory failure, and technical failure. Which type of failure would be due to lack of training?
Technical failure.
203
Which types of errors are based on visual illusions?
Perception-based errors.
204
What would be considered HFACS Level 3?
Unsafe Supervision.
205
What would be considered HFACS Level 4
Organizational Influences.
206
Which HFACS level analyzes substandard conditions and practices of the individual involved?
HFACS Level 2: Preconditions to Unsafe Acts.
207
Data collected by NFPA from 1977 to 2007 shows that __ of the 406 fatalities from collisions were volunteer fire fighters.
75%.
208
The general knowledge requirements for an effective incident safety officer would include all but which of the following?
Ventilation techniques and procedures.
209
What NFPA standard is the Standard on Health -Related Fitness Programs for Fire Department Members?
NFPA 1583.
210
The OSHA regulation that establishes specific requirements for fire fighters operating in an IDLH environment is known as the -
The Two-In, Two-Out Rule.
211
A personnel accountability system is required by which NFPA standard?
NFPA 1500, Standard on Fire Department Occupational Safety and Health Program.
212
The process of achieving proficiency through instruction and hands-on practice in the operation of equipment and systems that are expected to be used in the performance of assigned duties is referred to as -
Training.
213
In 1869 Alexander Shaler first organized the Officer's School, the first organized instruction for fire officers in which of the following cities.
New York.
214
The first fire college in the United States was created in Los Angeles in 1925 by -
Ralph J. Scott.
215
Which NFPA standard, adopted in 1971, is the Standard for Fire Fighter Professional Qualifications?
NFPA 1001.
216
A system whereby a certification organization determines that a school or program meets with the requirements of the fire service is known as -
Accreditation.
217
Which organization issues accreditation certification programs that are operated by 49 states, provinces, and other agencies?
NBFSPQ (National Board on Fire Service Professional Qualifications)
218
Which organization accredits fire-related degree programs at the college and university levels?
IFSAC (International Fire Service Accreditation Congress)
219
Which of the following would be considered initial basic skill certifications?
A and B.
220
What is a core part of most Fire Instructor I certification programs?
The Four-Step method.
221
What step of the Four Step Method does a fire fighter demonstrate a task or skill under the fire officer's supervision?
Step 3 - Application.
222
What step of the Four Step Method introduces students to the subject matter, explains the importance of the topic, and creates an interest in the subject?
Step 2 - Presentation.
223
All of the following are true in regard to Step 1 - Preparation of the Four Step Method of training except -
Solicit a third party to evaluate the teaching technique and curriculum.
224
Video presentations or lectures should be no longer than -
15 - 20 minutes.
225
To provide training to an individual or team is to -
Coach.
226
Initial, Plateau, Latency, and Mastery would all be examples of -
Psychomotor skills.
227
A driver/operator having the ability to drive to 85% of the streets in the fire company's response area would be an example of which of the following psychomotor skills?
Plateau.
228
A driver/operator who can remember the route to an area of the district where the engine company has not responded to in several months would be an example of which of the following psychomotor skills?
Latency.
229
A driver/operator having a basic understanding of how the street grid and numbering system works would be an example of which of the following psychomotor skills?
Initial.
230
A driver/operator who can easily drive to any address in the district and knows at least two or three alternative routes to the area would be an example of which of the following psychomotor skills?
Mastery.
231
Four federal regulations affect fire fighters. Which of the following would not be considered one of those regulations?
Physical agility testing.
232
Training involving bloodborne pathogens usually takes about -
4 hours.
233
Most states and commonwealths require fire fighters to pass which of the following certification programs before engaging in interior structural fire fighting operations?
Fire Fighter 1
234
What NFPA standard is the Standard on Live Fire Training Evolutions?
NFPA 1403.
235
Which of the following is not listed as a performance qualification from NFPA 1001?
Vehicle extrication.
236
Which NFPA standard is the Standard on Water Supplies for Suburban and Rural Fire Fighting?
NFPA 1142.
237
According to NFPA 1142 each attack and back-up hoseline should be capable of flowing a minimum of -
95 gallons/min.
238
Water supply resources should be capable of delivering __ of the minimum needed water supply at a training site from two separate sources.
150%.
239
Approximately what percentage of line-of-duty deaths occur in training exercises?
7.4%.
240
Fire Officer Elizabeth says using live victims in live fire training activities is the only way to replicate a real search and rescue operation.
Fire Officer Sally says that using flammable liquids as the source of fuel for live fire training activities is the best way to control the spread and intensity of the fire.
Fire Officer Pam says that using acquired structures for live fire training remains the safest way to train for such activities.
Who is correct?
None of them are correct.
241
If acquired structures are to be used for live fire training activities, how many fire revolutions are permissible to be run at the same time?
1
242
Before starting a training program, fire officers must first confirm that there is a need for such a training program. This is called a -
Needs assessment.
243
A good lesson plan...
Organizes the lesson, Identifies key points, Can be reused, Allows others to teach the program.
244
Which of the following are two essential components of a fire fighter's work and performance development?
Evaluation and discipline.
245
The type of discipline intended to help the fire fighter recognize problems and make corrections to improve performance or behavior is called -
Positive discipline.
246
The type of discipline intended as punishment for unsatisfactory performance, or unacceptable behavior is called -
Negative discipline.
247
The type of discipline that often begins with verbal counseling, then moves on to verbal reprimand with a written note put in the employee's file is called -
Progressive discipline.
248
During the probationary period competency must be demonstrated in all the skills required for -
NFPA 1001 Fire Fighter II.
249
The third step of an annual fire fighter evaluation includes which of the following?
A face-to-face interview between the supervisor and the subordinate is set up.
250
The last step of an annual fire fighter evaluation includes which of the following?
The supervisor and subordinate establish goals that should be accomplished by the next evaluation period.
251
The first step of an annual fire fighter evaluation includes which of the following?
The supervisor fills out a standardized evaluation form.
252
A list of fire fighter's activities by date, along with a brief description of performance observations is known as a -
Performance log.
253
A sophisticated documentation system, similar to an accounting balance sheet listing credits and debits in tracking fire fighter performance is known as a -
T-account.
254
When should a fire fighter be notified that he/she is not meeting a fire officer's expectations?
Long before the annual evaluation.
255
A common practice is to require notification of a fire fighter who is likely to be evaluated below the level necessary to obtain a pay increase or a satisfactory rating __ before the annual evaluation is due.
10 weeks.
256
A written plan designed to improve a fire fighter's performance or behavior within a specific period of time is known as a -
Work improvement plan.
257
A fire fighter should be prompted to conduct another self- evaluation __ before the official annual evaluation period?
6 weeks.
258
An evaluation error that occurs when the evaluator's feelings skews an evaluation in such a way that the classified job knowledge, skills, and abilities are not appropriately evaluated is called -
Personal bias.
259
An evaluation error that occurs when a fire fighter is evaluated on the basis of the fire officer's personal ideals instead of the classified job standards is known as -
Frame of reference.
260
An evaluation error that occurs when a fire fighter is evaluated only on recent incidents rather than on all the other events that occurred throughout the evaluation period is known as -
Recency.
261
A fire fighter who is rated in the middle of the range for all dimensions of work performance is called -
Central tendancy.
262
What is it called when a fire officer concentrates on only one aspect of a fire fighter's performance, which is either exceptionally good, or exceptionally bad?
Halo and horn effect.
263
An evaluation error that occurs when a fire officer compares the performance of one subordinate with the performance of another subordinate instead of against the classified job standards is called -
Contrast effect.
264
Performance evaluation should be -
A continual supervisory process.
265
Performance feedback is most effective when delivered -
As soon as possible after an action or incident.
266
A moral, mental and physical state in which all ranks respond to the will of the leader is known as -
Discipline.
267
The fire officer builds discipline by utilizing?
By training to meet performance standards, Using rewards and punishments judiciously, Building trust among team leaders, Creating a knowledgeable collective will.
268
Fire Officer Jill says that positive discipline should always be used before negative discipline.
Fire Officer Joan says that negative discipline should always be used before positive discipline.
Fire Officer Joe says that either negative or positive discipline can be used first depending on the situation. Who is correct?
Fire Officer Jill.
269
The fire officer sets the stage for positive discipline by setting clear expectations and by -
Walking the talk.
270
What is one of the most effective strategies of positive discipline?
Empowerment.
271
The form of discipline that moves from mild to more severe punishments if a problem is not corrected is known as -
Progressive negative discipline.
272
The first step in progressive negative discipline is -
Counsel the fire fighter about poor performance and ensure that he/she understands the requirements.
273
The last step in progressive negative discipline is -
Terminate the employment of a fire fighter who refuses to improve.
274
A suspension notice is usually issued by the -
Battalion chief or higher command officer after consultation with the fire chief or designate.
275
When do informal or written reprimands expire?
No longer than 1 year.
276
When does a formal reprimand expire?
Usually 1 year.
277
Which of the following is considered the first level of negative discipline, and does not become part of a fire fighter's permanent record?
All the above.
278
Which of the following represents an official negative supervisory action at the lowest level of the progressive discipline process?
Formal written reprimand.
279
Which of the following is a negative disciplinary action that removes the fire fighter from the work location and prohibits the fire fighter from performing any fire department duties?
Suspension.
280
Which of the following is a work assignment that isolates the fire fighter from the public, often an administrative assignment away from the fire station environment?
Restrictive duty.
281
__ means that an organization has determined that a fire fighter is unsuitable for continued employment.
Termination.
282
Who can terminate a fire fighter from continued employment?
Mayor, County Executive, City Manager, Civil Service Commission.
283
__ occurs when a fire fighter is transferred or detailed to a different or less desirable work location or assignment.
A and B.
284
When a fire fighter is reduced in rank, with a corresponding reduction in pay is called -
Demotion.
285
A written or oral notice in which a fire fighter has an opportunity to present his or her side of the case, and an explanation of adverse evidence which is essential to protecting the worker's due process rights is called -
Pretermination hearing.
286
A program which is designed to deal with issues such as substance abuse, emotional or mental health issues, marital and family difficulties, or other difficulties that affect job performance is called a -
Employee assistance program.
287
The goal of the EAP is to -
Provide counseling and rehabilitation services to get the employee back to full productive duty as soon as possible.
288
EAP programs should be -
Highly confidential.
289
A disciplinary conference that occurs before a suspension, demotion, or involuntary termination is issued is called a -
Loudermill hearing.
290
A complex process by which a person influences others to accomplish a mission, task or objective and directs the organization in a way that makes it more cohesive and coherent is commonly called -
Leadership.
291
__ is when others are willing to accept the leadership of a leader.
Followership.
292
Leadership styles are dynamic and can change based on a specific situation. Which of the following would be considered the three leadership styles?
Autocratic, Democratic, Laissez-faire
293
What type of leadership style would you expect a fire officer to exhibit while performing a primary search at a structure fire?
Autocratic.
294
What type of leadership style would you expect a fire officer to exhibit when working with experienced fire fighters and when handling routine duties that pose little personal hazard.
Laissez-faire.
295
What type of leadership style would you expect a fire officer to exhibit when planning a project or developing the daily work plan of the company?
Democratic.
296
One of the key components of leading is the ability to -
Motivate.
297
The best-known motivational theory that suggests that behavior is a function of its consequences is -
Reinforcement Theory.
298
Which of the following types of reinforcers would be characterized by ignoring bad behavior?
Extinction.
299
Which of the following types of reinforcers would be characterized by removing an undesirable consequence of good behavior?
Negative reinforcement.
300
Which of the following types of reinforcers are quickly learned by fire officers?
Positive reinforcement.
301
Which of the following theories relies on the natural competitiveness of people?
Goal-Setting Theory.
302
Which of the following theories is based on the premise that people act in a manner that they believe will lead to and outcome they value?
Expectancy Theory.
303
The motivational process that suggests that employees evaluate the outcomes that they receive for their inputs and compare them with the outcomes others receive from their inputs is the -
Equity Theory.
304
Which of the following motivational theories was described by Frederick Herzberg and breaks the motivational process into two parts?
Motivation-Hygiene Theory.
305
Most fire officer leadership activity is directed toward -
Accomplishing routine organizational goals and objectives in non emergency situations.
306
Fire officer Dennis says that the advantage of preassignment tasks relieves the officer of having to make many decisions during and emergency.
Fire officer Jon says the advantage of assigning tasks on the scene is that it reduces unnecessary efforts.
Who is correct?
Both are correct.
307
Who is responsible for accounting for a company of fire fighters at the scene of an emergency?
Their fire officer.
308
What is the first obligation of a fire company operating in the hot zone or burning structure during a Mayday situation?
To maintain radio discipline so that command can determine the Mayday location and situation.
309
What is the second obligation of a fire company operating in the hot zone or burning structure during a Mayday situation?
A nd B only.
310
During a Mayday situation, who can change company assignments?
The sector incident commander.
311
What should a fire officer relay back to the dispatch center upon arriving first at the scene of an emergency?
Identification of the company arriving at the scene.
312
What are the only forces that compel a volunteer fire fighter to remain loyal to the organization?
Pride, group identity, and personal commitment.
313
Which of the following is responsible for changing the nature of the relationship between fire departments and their communities in hundreds of cities across the USA?
Decay and crime.
314
In the 1980s why did residents in cities such as New York, Baltimore, and Toronto rally to keep their local fire stations open in the face of budget cuts?
They measured their own perception of safety by the proximity of the closest fire station.
315
The characteristics of human populations and population segments is called -
Demographics.
316
Fire officer Mike says that the fire officer's safety message should be applicable to the particular community and be delivered in a format the community can understand and act on.
Fire officer Mark says the fire officer's message should be consistent no matter what the demographics of the community may be.
Who is correct?
Fire officer Mike.
317
The fire service has a long history of trying to reduce risk. This has been achieved through which of the following?
All the above.
318
The primary goal of fire departments is to -
Save lives and property from more than just fires.
319
The development of a program to eliminate or reduce risk, such as a bicycle helmet safety program would be considered which of the following levels of "needs?"
Systemic needs.
320
Fire Officer Sam says that rescuing cats from trees represents an unreasonable risk for fire fighters, and that cats are very capable of getting themselves out of trees. Fire Officer Scott says that fire departments should make reasonable attempts to rescue cats from trees since there is a risk reduction affect by doing so.
Who is correct.
Fire Officer Scott.
321
In many cases fire safety public education is developed -
At the local level to meet local needs.
322
All of the following would be considered public fire safety education programs except -
To catch a predator.
323
Which American President issued the first National Fire Prevention Day proclamation in 1920?
Woodrow Wilson.
324
What is the significance of National Fire Prevention week being observed on the Sunday-through-Saturday period in which October 8th falls?
It is the date of the great Chicago Fire.
325
What was the first comprehensive injury prevention program that gave children and their families the skills and knowledge they needed to create safer homes and communities?
Risk Watch.
326
What program was developed by the Los Angeles Fire Department in 1985 that helps citizens understand their responsibilities in preparing for disaster and increases their ability to help themselves, their families, and their neighbors in many types of situations?
Community Emergency Response Team (CERT)
327
The concept of the CERT program was to provide basic training to residents and employees in local communities, as well as government workers, that would allow them to function effectively during the first __ after a catastrophic event.
72 hours.
328
What does session 1 cover in any CERT course?
Disaster Preparedness.
329
What is the first step in any locally developed fire and life- safety program?
Identify the problem.
330
What is the last step in any locally developed fire and life- safety program?
Evaluate the program.
331
When designing a public educational program, the fire officer should review the "ABCD" of course preparation. What does the "C" stand for?
Conditions.
332
Public education programs need to be evaluated in order to determine their effectiveness. Which of the following types of evaluation focuses on the effectiveness of a program in relation to the desired effect?
Long-term evaluation.
333
Public education programs need to be evaluated in order to determine their effectiveness. Which of the following types of evaluation obtains feedback from students at the conclusion of the training and is usually in the form of a short survey form?
Immediate feedback.
334
Providing information to the news media should be -
A normal occurrence.
335
The NFPA publication recommends three steps when working with the media. They would include all of the following except -
Own the story.
336
Looking at the fire department's relationship with the media as a business arrangement would be an example of which of the following NFPA recommendations?
Build a strong foundation.
337
The most important media asset a fire department has is a -
Good relationship with the media.
338
Fire Officer Jim says that what ever else you do, always tell the truth to the media.
Fire Officer Paul says members of the news media need to be familiar with you and need to be comfortable working with you.
Who is correct?
Both are correct.
339
All of the following would be appropriate statements to be released to the media except -
We are not sure what caused the fire, but it appears to be an electrical problem.
340
Responding to media inquiries as they come to you can be described as a -
Reactive strategy.
341
Calling a reporter to suggest a story that may be interesting to him or her would be an example of which of the following media strategies?
Proactive strategy.
342
Not allowing yourself to be placed in a situation in which you make inaccurate, misleading, or damaging statements about the fire department would be an example of which of the following?
Measured responsiveness.
343
Press releases should be dated and typed on department stationary. How should your press release be delivered to the media?
All the above depending on your local media contacts.
344
Who should always be prepared to act as a spokesperson for the fire department?
The fire officer.
345
You are the fire officer working at the scene of an emergency, and you have been approached by a reporter for an interview. You become uncomfortable with the situation angle, or feel you do not have the information the reporter is seeking. What should you do?
Politely, but firmly decline the request for the interview.
346
When preparing for an interview for which you want to deliver a specific message, determine no more than __ key message point(s) in advance and practice saying them in a variety of ways.
3
347
What should you do after you have answered a reporter's question during an interview?
Stop talking.
348
What is meant in the fire service - "It is not over until it is over?"
Nothing you say during an interview with the press can be assumed, "off the record."
349
What is the fundamental goal of a public education program?
To prevent injury, death, or loss to fire and other types of incidents.
350
Public safety has four basic objectives. The first would be Educate target audiences in specific subjects in order to change their behavior. Which of the following would not be considered the other three objectives?
Instruct target audiences is the basics of structural fire fighting.
