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Fire Officer > Fire Officer > Flashcards

Fire Officer Flashcards

1
Q

A metro size fire dept is based on having more than ____ FF’s.

A

400

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2
Q

The science of using available resources to achieve desired results is:

A

Management

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3
Q

The standard organizational structure that is used to manage assigned resources in order to accomplish stated objectives for an incident is:

A

Incident Management System (IMS)

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4
Q

The emphasis at this level is placed on accomplishing the depts goals and objectives by working thru subordinates to achieve desired results.

A

Fire Officer 1

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5
Q

Max number of personnel or activities that can be effectively controlled by one individual, usually 3-7, is:

A

Span of control

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6
Q

The behavioral method that represents the lowest level of concern for both results and people is:

A

Indifferent - evade and elude

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7
Q

The physical mark left by the fire, are known as:

A

Fire patterns

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8
Q

The formula based on a flow equivalent to 1 gallon per minute per 100 cubic feet for 30 seconds is:

A

Iowa State University rate of flow

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9
Q

Developed by various government organizations to implement a law that has been passed by a government body:

A

Rules and Regulations

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10
Q

Which type of promotional activity was developed for use in the German Army in the 1920’s?

A

Assessment Center Process

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11
Q

One of the greatest demands on the fire officer is the effective use of:

A

Time

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12
Q

In career depts, more than ____% of a budget is allocated to salaries and benefits.

A

90%

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13
Q

An effective method to assist with on scene emergency decisions is thru the use of:

A

SOP’s

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14
Q

The _________ Act established the Civil Service System.

A

Pendleton Act

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15
Q

The standard for Fire Officer qualifications is:

A

NFPA 1021

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16
Q

What is Pyrolysis?

A

Chemical decomposition

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17
Q

The purchase of a durable item that will last for more than one budget year is considered a:

A

Capitol Expenditure

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18
Q

National statistics indicate that ____ in every _____ fires is of incendiary origin.

A

1 in every 4

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19
Q

A six point model of Crew Resource Management (CRM) serves the fire service well, they are:

A
  1. Communication skills
  2. Teamwork
  3. Task allocation
  4. Critical decision making
  5. Situational awareness
  6. Debriefing
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20
Q

The initial responsibilities of the Incident Commander include these 5 steps:

A
  1. Scene size up
  2. Action plan
  3. Assign resources
  4. Command structure
  5. Plan is safe
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21
Q

Three areas where a Fire Officer needs to keep his supervisor informed are:

A
  1. Progress towards performance goals and project objectives
  2. Matters that may cause controversy
  3. Attitudes and morale
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22
Q

Standpipes are subdivided into three classes based on their expected use:

A

Class 1 - 2.5” outlets for FD
Class 2 - 1.5” preconnect for occupant
Class 3 - 1.5” and 2.5” for occupants use until FD arrive

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23
Q

If a model code is adopted by a local jurisdiction, it may occur in one of two ways:

A
  1. Adoption by reference (partial)

2. Adoption by transcription (entire)

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24
Q

This motivational theory is based on people acting in a manner they believe will lead to an outcome they value:

A

Expectancy Theory

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25
Q

What does right to work mean?

A

Workers can’t be compelled to join a union as a condition of employment.

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26
Q

This type of management shifted the focus to pay more attention to the workers and working conditions to make them more productive.

A

Humanistic

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27
Q

The discipline that starts out to correct a problem with positive discipline and then increasing the intensity of the discipline is:

A

Progressive Discipline

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28
Q

This code regulates new construction buildings:

A

Building code

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29
Q

This theory, the manager believes that people do like to work and that they need to be encouraged not controlled:

A

Theory Y

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30
Q

First step in the discipline process is usually:

A

Informal verbal discussion

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31
Q

________ refers to the purpose for which a building is used.

A

Occupancy

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32
Q

When dealing with a complaint from a citizen, the first thing the Officer should do is:

A

Remain calm and professional

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33
Q

Psychomotor skill levels fall into four categories:

A
  1. Initial (basic understanding)
  2. Plateau (competent)
  3. Latency
  4. Mastery (confident)
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34
Q

The two documents used to define the KSA’s that are required for every classified position within the municipality are:

A
  1. Narrative job description

2. Technical class specification

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35
Q

Brainstorming is a method used to develop ideas and would be used in what step of the decision making process?

A

Second

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36
Q

What are the backbone of order in the Fire Department?

A

Policies

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37
Q

One of the basic foundations of Crew Resource Management is that crew members can:

A

Speak up if they see something that causes concern

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38
Q

There are two types of fire patterns:

A
  1. Movement (V or U shaped)

2. Intensity

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39
Q

The four federal laws that regulate the collective bargaining system are:

A
  1. Norris-Laguardia
  2. Wagner-Connery
  3. Taft-Hartley
  4. Landrum-Griffin
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40
Q

What type of leadership is effective at the firehouse when assigning work duties?

A

Democratic

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41
Q

Some states could require binding arbitration, what is this?

A

Dispute resolution by a third & neutral party

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42
Q

One of the most critical areas in decision making is how to deal with situations that involve:

A

Conflicts or complaints

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43
Q

Money spent on services or goods such as insurance and fuel is known as:

A

An expenditure

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44
Q

The IMS general staff below command are:

There are 4

A
  1. Operations
  2. Planning
  3. Logistics
  4. Finance/Admin
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45
Q

This motivational theory suggests that employees evaluate outcomes they receive for their inputs and compare with others:

A

Equity Theory

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46
Q

This describes how commanders can recognize a plausible plan of action:

A

Recognition Primed Decision making (RPD)

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47
Q

An evaluation error that tends to rate all FF’s either higher or lower than their work performance deserves, thus reducing conflict.

A

Leniency

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48
Q

The generic term that can be applied to either geographical or a functional component:

A

Sector

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49
Q

A systematic process of gathering and processing info and determining a plan of action is:

A

Size up

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50
Q

The triangle of Leadership is comprised of three things:

A
  1. Effective Leadership
  2. Trust and respect
  3. Leadership skills
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51
Q

A motivating theory that relies on the natural competitiveness of people.

A

Goal setting

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52
Q

The total quantity of all combustible products in a structure is known as:

A

Fuel load

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53
Q

The NFPA 704 marking system is used for:

A

Buildings

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54
Q

This code applies to existing buildings:

A

Fire code

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55
Q

Five construction types per NFPA 220 are:

A

Type 1 - Fire Resistive (concrete)
Type 2 - Non Combustible (cinder block walls, unprotected steel columns)
Type 3 - Ordinary Combustible (ext walls masonry)
Type 4 - Heavy Timber (unprotected wood)
Type 5 - Wood Frame (regular house)

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56
Q

An important part of the communication process in CRM is focusing on:

A

What is right vs who is right

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57
Q

What is one step the Officer can do that will assist in Brainstorming?

A

Function as the scribe

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58
Q

The complex system of inherent attributes that determine a persons moral and ethical actions is:

A

Integrity

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59
Q

This summarizes the scope of the job and provides examples of the typical tasks that a person holding that position would be expected to perform:

A

Narrative Job Description

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60
Q

The three basic priorities for an Incident Action Plan are:

A
  1. Life Safety
  2. Incident Stabilization
  3. Property Conservation
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61
Q

Which step of the decision making process is considered the most challenging?

A

Implementation

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62
Q

A way of organizing an incident by breaking down the overall strategy into smaller tasks:

A

Division of labor

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63
Q

Information about the makeup of a community based on race, gender and other factors is known as:

A

Demographics

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64
Q

Taylor’s breaking down of work tasks into constituent elements and standardizing work tasks was called this type of management:

A

Scientific

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65
Q

Four management principles of most Fire Departments:

A
  1. Unity of Command
  2. Span of Control
  3. Division of Labor
  4. Discipline
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66
Q

Maslow - Hierarchy of need:

There are 5

A
  1. Physiological needs
  2. Safety, security
  3. Social, affection
  4. Esteem, status
  5. Self actualization
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67
Q

The theory that each FF answers to only one supervisor, each supervisor answers to only one boss:

A

Unity of Command

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68
Q

This theory, the manager believes that people do not like to work so they need to be closely watched and controlled:

A

Theory X

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69
Q

An evaluation error that occurs when the evaluators personal bias skews the evaluation is:

A

Personal bias

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70
Q

An evaluation error that occurs when the officer compares the performance of one with that of another is called?

A

Contrast effect

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71
Q

A system designed to train team members how to achieve maximum mission effectiveness under stress is:

A

Crew Resource Management (CRM)

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72
Q

McGregor developed this concept to define the problem in terms of managers or the organizations view of the workers:

A

Theory X and Theory Y

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73
Q

There are 3 specific situations where the Fire Officer must behave as a Theory X manager:

A
  1. Operating at a fire or high risk activity
  2. Taking control of a conflict
  3. Nears the end of a series of negative disciplinary measures
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74
Q

This Act provides the minimum standards for both wages and Overtime entitlement is:

A

Fair Labor Standards Act (FLSA)

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75
Q

Specific information on actions that should be taken to complete a task is:

A

Standard Operating Procedure

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76
Q

The communication cycle contains 5 parts:

A
  1. Message
  2. Sender
  3. Medium (with noise)
  4. Receiver
  5. Feedback
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77
Q

This tactical level management represent geographical Ops, such as one floor or one side of a building:

A

Divisions

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78
Q

What accounting process must a Fire Dept budget go thru each year?

A

An Audit

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79
Q

Two to five single resources that are assembled to accomplish a specific task

A

Task force

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80
Q

The behavioral method that demonstrates a high concern for results and a low concern for others is:

A

Controlling- direct and dominate

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81
Q

Of all the promotional examination components the most common is ___________ and the most complex, expensive one is ______.

A

In-Basket, Simulation

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82
Q

NFA’s three phases of size up are:

A
  1. Pre-incident information
  2. Initial size up
  3. Ongoing size up
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83
Q

Which step in the communication process ensures the message was received and understood?

A

Feedback

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84
Q

Before the civil war, most government jobs were awarded according to the patronage or _______.

A

Spoils System

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85
Q

A moral, mental and physical state in which all ranks respond to the will of the leader is:

A

Discipline

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86
Q

The ability of an officer to project an image of being in control of the situation is:

A

Command presence

87
Q

A plan that includes the interior view of the building and identifies doors, hallways and storage closets is a:

A

Floor Plan

88
Q

Specific information on actions that should be taken to complete a task is:

A

Standard Operating Procedures (SOP’s)

89
Q

A general decision making process has 5 steps, what are they?

A
  1. Define the problem
  2. Generate alternative solutions
  3. Select a solution
  4. Implement solution
  5. Evaluate result
90
Q

Most errors on an incident scene can be broken down into two categories:

A
  1. Crew performance

2. Mechanical breakdown

91
Q

How many options are there for the FD to consider in constructing a written exam? What are they?

A

Three

  1. Local test committee
  2. Private companies/generic exam
  3. Consultant/Specific exam
92
Q

The standard that defines four levels of Fire Officer

A

NFPA 1021

93
Q

What is the first step in the CRM task allocation phase?

A

Knowing ones limits

94
Q

Three command modes:

A
  1. Investigation mode
  2. Fast Attack mode
  3. Command mode
95
Q

The ______ is the energy source that caused the material to ignite.

A

Source of ignition

96
Q

These represent functional operations such as ventilation:

A

Groups

97
Q

A lighter found in the room of origin would be considered ______ evidence.

A

Demonstrative

98
Q

Three levels of command are:

A
  1. Strategic
  2. Tactical
  3. Task-level
99
Q

What entity developed CRM in 1979?

A

NASA

100
Q

The behavioral method that see’s no contradiction in demonstrating a high concern for both people and results at the same time. This is also the preferred method to become a successful Fire Officer.

A

Sound - contribute and committ

101
Q

The behavioral method that believes there is an inherent contradiction between the two concerns, but does not value one over the other is:

A

Status Quo - balance and compromise

102
Q

The overall direction and goals for the incident are set at the:

A

Strategic level

103
Q

What is the next step once a new IC has taken command of an incident?

A

Dispatch and all crews notified

104
Q

The general staff function responsible for the creation of the incident action plan is:

A

Planning

105
Q

A formal statement that provides guidelines for present and future actions, often requiring personnel to make judgement is:

A

Policies

106
Q

The physical or geographical areas of operation like the third floor is:

A

Divisions

107
Q

The four parts to the NFA formula for determine fire flow are:

A
  1. Length X Width / 3
  2. Mult # of floors
  3. Mult % involved
  4. Add 25% for each exposure
108
Q

The determination of the appropriate strategy to mitigate an incident and the development of tactics to execute the strategy are two major components of a, what?

A

Incident Action Plan

109
Q

The communication cycle contains 5 parts, they are:

A
  1. Message
  2. Sender
  3. Medium
  4. Receiver
  5. Feedback
110
Q

One of the most significant factors in performing a scene evaluation is:

A

Visualization

111
Q

What percent of FF die in MVA’s? Of those, 1/3 are _______.

A

20%, 1/3 are Ejected.

112
Q

Three Fire Officer responsibilities for Safety are?

A
  1. Be physically fit
  2. Wear seat belts
  3. Maintain company integrity at incidents
113
Q

Employers required workers to sign a pledge that they would not join a union as long as the company employed them, it was called a what? And what Act ended this?

A

Yellow Dog Contract

The Norris-Laguardia Act ended it

114
Q

Under this Act, workers have the right to refrain from joining a union:

A

Taft-Hartley Act

115
Q

This Act established the procedures that are commonly called collective bargaining.

A

Wagner-Connery Act

116
Q

Four basic tasks that Fire Officers consider vital are:

A
  1. Morning report
  2. Notifications
  3. Decision making
  4. Problem solving
117
Q

Budget expenditures for the day to day activities for a Fire Dept are called:

A

Operating Expenditures

118
Q

A system that defines the roles and responsibilities to be assumed by personnel and the operating procedures to be used in the management and direction of emergency ops

A

Incident Management System (IMS)

119
Q

Four functions of management:

A
  1. Planning
  2. Organizing
  3. Leading
  4. Controlling
120
Q

The type of leadership style that could be used during a technical rescue incident is:

A

Democratic

121
Q

NFPA week was started after a major fire in what city?

A

Chicago

122
Q

The Fire Officer works as a _______ when providing training to an individual or team.

A

Coach

123
Q

In addition to the federally required training; blood borne pathogens, Hazmat and SCBA; the FD needs to provide:

A

Emergency Scene Awareness Training

124
Q

NFPA 1403 identifies three activities that are absolutely prohibited in Live Fire Training:

A
  1. No live victims
  2. No flammable liquid used as fuel
  3. No more than one fire evolution in an acquired structure at a time
125
Q

The discipline that moves from mild to more severe punishments if the problem is not corrected is:

A

Progressive Negative Discipline

126
Q

A moral, mental and physical state in which all ranks respond to the will of the leader is:

A

Discipline

127
Q

The evaluation error that evaluates a FF based on the Fire Officers personal ideals instead of job standards is:

A

Frame of reference

128
Q

Leaders can be effective only to the extent that others a willing to accept their leadership, this is described as:

A

Followership

129
Q

The discipline that is directed toward motivating individuals is:

A

Positive Discipline

130
Q

The first task in creating a fire prevention program for a community is to

A

Identify a fire or life safety problem

131
Q

One way of using info found in a demographic report is to:

A

Adjust fire prevention programs to address cultural differences

132
Q

The root cause of almost every labor disturbance is:

A

A failure to properly manage the relationship between labor & management

133
Q

The best known motivational theory is:

A

Reinforcement Theory

134
Q

The process of influencing others to accomplish a mission, task or objective is known as:

A

Leadership

135
Q

In the Supreme Court ruling of Michigan vs Clifford, it was determined that once the area of origin is determined, the scope of the search is:

A

Limited to that area

136
Q

The control of evidence from the time it is found until it is presented in court is known as:

A

Chain of evidence

137
Q

The first step in determining the cause of a fire is to locate the:

A

Point of Origin

138
Q

After the individual and the Fire Officer, the third line of defense is who?

A

Incident Safety Officer

139
Q

One of the most effective strategies of positive discipline is:

A

Empowerment

140
Q

The Supreme Court ruling that requires the FD to remain on scene of a fire under investigation without a search warrant is:

A

Michigan vs Tyler

141
Q

The cause determination of a fire can be approached as a three step process (only after the point of origin has been located)

A
  1. Determine source of ignition
  2. Determine fuel that ignited
  3. Determine circumstances or human actions
142
Q

This refers to the purpose for which a building is used or intended to be used

A

Occupancy type

143
Q

The four part calculation based on square feet fire flow is the:

A

NFA formula

144
Q

The third most frequent category of FF fatalities are:

A

Asphyxiation & burns

145
Q

Loyd Layman’s five steps for analyzing emergency situations are:

A
  1. Facts
  2. Probabilities
  3. Own situation
  4. Decisions
  5. Plan of Operations
146
Q

The behavioral method that demonstrates a low concern for results with a high concern for other people is:

A

Accommodating - yield and comply

147
Q

Leadership in routine situations is accomplished in three ways:

A
  1. Influencing
  2. Operating
  3. Improving
148
Q

A free style approach that moves the decision making from the Fire Officer to the FF’s is:

A

Laissez-Faire

149
Q

The first step in using a depts EAP is for the officer to:

A

Recognizing a problem

150
Q

After designing a fire prevention program, the next step is to:

A

Deliver a pilot class to a target audience

151
Q

RECEO VS stands for:

A 
Rescue
Exposures
Confinement
Extinguishment
Overhaul

Ventilation
Salvage

152
Q

The types of problems that an officer could be expected to encounter in four broad categories are:

A
  1. In House
  2. Internal
  3. External
  4. High profile incidents
153
Q

Unions and employers determine the conditions of employment through direct negotiations:

A

Collective Bargaining

154
Q

In designing a new training program, use the four step method:

A
  1. Preparation
  2. Presentation
  3. Application
  4. Evaluation
155
Q

When the officer concentrations on only one aspect of the FF’s performance and applies the perception across the board to all aspects is called

A

Halo & Horn Effect

156
Q

The four grievance procedure steps are:

A
  1. Present complaint
  2. Submit written grievance
  3. Another written to BC
  4. Can present to Chief
157
Q

Augustus Caesar created what was probably the first fire department in 24 BC called

A

Familia Publica

158
Q

Almost every Fire Officer task depends on the ability to:

A

Effectively communicate

159
Q

The deadliest fire in US history killing more than 2200 people was the:

A

Peshtigo Fire

160
Q

An accusation or feelings of resentment expressed by a citizen is considered a:

A

Complaint

161
Q

The continuous line of authority that exists from the top of the organizational structure to the lowest level is:

A

Chain of Command

162
Q

The leading cause of fires in residential structures is:

A

Cooking

163
Q

Requiring FF’s to be seated and wearing seat belts could prevent _____ to ______ fatalities every year.

A

10 to 15

164
Q

Five units of the same type with an assigned leader is:

A

Strike team

165
Q

Two general house rules for non emergency activities are:

A
  1. Don’t compromise companies ability to respond

2. Don’t jeopardize publics trust in FD

166
Q

The primary responsibility of a Fire Officer is to _______ the company while assigned tasks are being performed.

A

Supervise

167
Q

Which type of power is based on a persons special knowledge?

A

Expert

168
Q

According to NFPA 1710, the recommended number of FF’s on scene before an interior attack on a single family structure is _____ and should be assembled within 9 min from dispatch.

A

14

169
Q

The loss of _______ is frequently the first link in a chain of errors that leads to calamity. It is the accurate perception of what is going on around you.

A

Situational awareness

170
Q

This level of command are assignments, the actions req’d to achieve the tactical objectives.

A

Task-level

171
Q

The opportunity for a crew to replay an incident and discuss what happened is known as:

A

Debriefing

172
Q

________ _________ objectives define the actions that are necessary to achieve the strategic goals

A

Tactical-level

173
Q

The power given to the company officer by the dept to conduct his duties is:

A

Legitimate Power

174
Q

A worksheet that quantifies the KSA’s components of every classified municipal job is a:

A

Technical Class Specification

175
Q

The key factor in selecting the appropriate strategic mode for the incident is:

A

Risk vs Benefit

176
Q

When a FF is rated in the middle of the range for all dimensions of work performance is called:

A

Central Tendency

177
Q

An eval error in which the FF is evaluated only on recent incidents rather than on all events that occurred thru the eval period is called

A

Recency

178
Q

Fire incident reports are completed by the company officer and sent to this government agency:

A

US Fire Admin

179
Q

Two components that are essential to a FF’s work performance development are:

A

Evaluation & Discipline

180
Q

The difference between a current situation and the desired situation is the definition of what?

A

A problem

181
Q

Making a decision and demonstrating behavior that is consistent with the dept core values, mission statement and value statement is an example of:

A

Ethical behavior

182
Q

An infection control officer must be notified within _____ of the exposure.

A

2 hours

183
Q

The triggering factor for a heart attack and one of the leading causes of fire deaths is:

A

Stress

184
Q

The starting point of Positive Discipline is to:

A

Establish expectations for behavior & performance

185
Q

Three activities that make it effective working with a supervisor are

A
  1. Keep supervisor informed
  2. Make decisions at your level
  3. Consult with supervisor before making major disciplinary actions or policy changes
186
Q

Human resource management is built from two generalized schools of management thought:

A
  1. Scientific

2. Humanistic

187
Q

The four fire cause classifications are:

A
  1. Accidental
  2. Natural
  3. Incendiary
  4. Undetermined
188
Q

According to US Fire Admin ____% of vehicle fires were caused by mechanical failure. The second leading cause for almost ____% was Arson.

A

66% and 20%

189
Q

The type of leadership used on the fire ground when a decision is to be made without discussion is:

A

Autocratic

190
Q

A fire work force that reflects the community it serves is:

A

Diversity

191
Q

Determining the point of origin requires analysis from four sources:

A
  1. Physical marks
  2. Observations from witness
  3. Analysis of Physics/Chemistry
  4. Noting location of electrical arc damage
192
Q

The second most common way that local governments lose harassment or hostile workplace complaints is:

A

Blaming the person bringing the complaint to you

193
Q

The largest fire cause category is _______ because the cause is ______ _______ for nearly half of all fires.

A

Unknown

Never determined

194
Q

The third leading cause of residential fires is:

A

Heating

195
Q

The exact location where a heat source and a fuel came in contact with each other is known as:

A

Point of Origin

196
Q

NFPA standard that sets the requirements and competencies for Fire Investigator is:

A

NFPA 1033

197
Q

FF’s can gauge an officers level of commitment by the characteristics of:

A

Self discipline

198
Q

The Fire Officer can maintain appropriate work environment by:

A
  1. Educating employees on Rules & Regs
  2. Promote use of on duty speech
  3. Be the designated adult
199
Q

FF’s initiating a harassment complaint have a choice of three methods:

A
  1. Federal Government
  2. Local Government
  3. Within Fire Dept
200
Q

NFPA codes and standards are example of ______ ______.

A

Consensus Documents

201
Q

Review of the preincident plan and making observations about the current conditions produce:

A

Incident Action Plan

202
Q

A competent ignition source has three components:

A
  1. Generation
  2. Transmission
  3. Heating
203
Q

Statements that do not allow for latitude are:

A

Rules

204
Q

The range, scope and tasks of a Fire Officers supervisory activities are defined by three primary components:

A
  1. Local labor contract
  2. Cities personnel regs
  3. FD’s rules, regs & procedures
205
Q

Developed to provide definite guidelines for present and future actions:

A

Policies

206
Q

The basic concept behind the cert program is that citizens need to help themselves in the first ____ hours.

A

72

207
Q

The rough rule of thumb for estimating fire flow at 3gpm per 100 cubic feet is:

A

The Kimball

208
Q

Employee behaviors that require an immediate corrective action by the supervisor are:

A

Actionable Items

209
Q

The leading cause of LODD accounting for 44%

A

Heart Attacks

210
Q

The second leading cause of FF fatalities is:

A

Traumatic Injuries

211
Q

The three federal regulations that affect every FF is:

A
  1. Blood borne Pathogens
  2. Hazmat Awareness & Ops
  3. SCBA fit test
212
Q

It’s estimated that there are approx _____ FF injuries for every FF _______.

A

1000 injuries, for every fatality

213
Q

A pre-disciplinary conference that occurs before a suspension, demotion or termination is issued. This term is a Supreme Court decision.

A

Loudermill Hearing

Fire Officer (1 decks)

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