Fire Officer 2 Chapters 3-8 Flashcards

1
Q

Of the 5 FO book mentioned resources for safety policy review, what 3 sources offer training, and teaching resources on their websites

A
  1. NFFF Near Miss Program
  2. Firefighter Close Calls
  3. Emergency Responders Safety Institute (ERSI)
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2
Q

What are the leading type of firefighter injury?

A

Sprains and Strains

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3
Q

Define : Management Science

A

The systematic pursuit of practical of practical results, using available human and knowledge resources in a concerted and reinforcing way

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4
Q

What are the 7 steps to effective delegation?

A
  1. Define your desired results
  2. Select the appropriate firefighter
  3. Determine the level of delegation
  4. Clarify your expectations
  5. Give authority to match the level of responsibility
  6. Provide background information
  7. Arrange feedback during the process
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5
Q

3 style of leadership are

A
  1. Autocratic
  2. Democratic
  3. Laissez- Faire
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6
Q

This method of training originated in WW1

A

Prepare-present-apply-evaluate

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7
Q

“Everyone goes home” is a program instituted to prevent line of duty deaths and injuries developed by

A

NFFF National Fallen Firefighters Foundation

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8
Q

The characteristic were a leader can only be effective to the extent that other are willing to accept their leadership is known as

A

Followership

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9
Q

As described by Gary Yukl ther are 2 categories of Power which are

A
  1. Positional Power- described the role an individual has within the oraganization
  2. Personal Power - reflects the effectiveness of the individual
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10
Q

Chiefs want their fire officer to run their companies and…

A

make decisions within their scope of responsibility.

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11
Q

Lawyer and subject matter expert and trainer on workplace diversity.

A

Jack W. Gravely

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12
Q

In addition to the Federally mandated training, what training must the fire dept provide to probationary firefighters?

A

Emergency Scene Awareness Training

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13
Q

Likely the best known motivational theory is called the

A

Reinforcement Theory - This theory suggest that behavior is a function of its consequence

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14
Q

HFACS Level4

A

Organizational Influences

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15
Q

A MENTAL PROCESS of gathering and considering all important details of an incident is known as the …

A

Size Up

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16
Q

NFPA 1033

A

Fire investigator

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17
Q

3 typical indicators that training is needd are

A
  1. FF near miss
  2. Fire ground problem
  3. Observed performance deficiency
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18
Q

This motivational theory relies on the natural competitiveness of people

A

Goal setting theory

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19
Q

One of the Father’s of Firefighter certification training, created a fire college in 1925

A

Chief Engineer Ralph J. Scott of LAFD

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20
Q

HFACS Level 3 is broken down into 4 categories which are.

A
  1. inadequate supervision
  2. Allowing inappropriate operations
  3. Failure to correct known problems
  4. Supervisory violations
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21
Q

To be effective as a manager, a fire officer must develop skills that are directly related to what ?

A

Managing human resources

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22
Q

NFPA reports that how many FF injuries occurred in the line of duty in 2011?

A

70,090… 43.5% occurred during fire ground operations.

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23
Q

What does a LEADER use to overcome resistance?

A

Persuasiveness and motivation

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24
Q

NFPA 1451

A

Standard on emergency vehicle operations training program

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25
Q

The most important 4 basic tasks that a fire officer is expected to do well are

A
  1. beginning of shift report
  2. Notifications
  3. decision making
  4. problem solving
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26
Q

3 situations were the fire officer must work as a Theory X manager…

A
  1. Operating at a fire or other high risk activity
  2. Where the officer must take control of a workplace conflict and issue direct orders to defuse the situation
  3. At the end of a series of negative disciplinary measures.
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27
Q

The list of almost 2000 firefighter job entries evolved into a document known as

A

The Trade Analysis of Fire Fighting

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28
Q

What are the 2 categories in the HFACS level 1

A

Errors- are based on -decision; skills; or perceptions
Violations are considered intentional and are classified as-
Routine- such as not using certain safety equipment
Exceptional- Not being qualified to perform an action.

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29
Q

Requiring to wear seat belts is a simple task that could save how many lives per year?

A

8-12 yearly

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30
Q

The first step in preparing a news release is to

A

Formulate a plan

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31
Q

Making decisions and modeling behavior consistent with the department’s core values, mission statement, and values

A

Ethical Behavior- doing what is right, being honest, performing to the best of one’s ability

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32
Q

The autocratic style of leadership is used in 2 situations which are.

A
  1. At the scene of an emergency operation were companies are involved in high risk activities.
  2. When the officer needs to take immediate corrective actions during a “control, neutralize, command” response to a confrontation.
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33
Q

The second step in preparing a news release is to

A

develop a concept and write the release

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34
Q

The Equal Employment Opportunity Act of 1972 amended the Civil Rights Act of 1964 and expanded its coverage to include?

A

Almost all private and public employers with 15 or more employees
The 1972 Act also cover volunteer fire departments and other non-profit organizations.

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35
Q

The best way to size up a complicated situation and develop an incident action plan is to use which style of leadership?

A

Democratic Style

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36
Q

The process of having the right number of people, at the right place, at the right time who can accomplish the task efficiently and effectively is known as?

A

Human Resources Planning

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37
Q

What percent of fatal fire suppression incidents involved a single firefighter?

A

82%

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38
Q

What are the 3 ABSOLUTELY prohibited actions during a live fire training evolution.

A
  1. No live vitctims
  2. No flammable liquids as fuel
  3. Only 1 fire evolution in a structure at a time.
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39
Q

Focuses on the task of managing people using physical, financial, and time assets is known as …

A

Human Resources Management

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40
Q

This is a standard method of communicating an order to a unit or company at an incident scene?

A

Communications Order Model

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41
Q

For every fireifhgter death how many injuries occur?

A

NEARLY 1,000 injuries occur

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42
Q

NFPA 1407

A

Standard for Fire service RIT

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43
Q

The 5 parts to the communication cycle

A
  1. Message
  2. Sender
  3. Medium (with noise)
  4. Receiver
  5. Feedback
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44
Q

An essential component of sexual harassment is

A

the abuse of power

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45
Q

A fire officer can improve his effectiveness in enforcing unpopular orders by…

A

determining the story or history behind the order. Which would enable to FO to put the directive into perspective

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46
Q

Types of Personal Power

A

!. Referent Power - The target complies due to admiration and seeks the agents approval
2. Expert Power - The target complies due to the belief that the agent has special knowledge.

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47
Q

NFPA 1583

A

Standard on Health related fitness programs

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48
Q

A report required by the State whenever an employee is injured

A

A supervisors report of injury/illness.

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49
Q

NFPA 1002

A

Standard for Fire Apparatus Driver/operator Professional qualifications

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50
Q

The Title VII of the Civil Rights Act of ? covers what entities?

A

Act of 1964

Covers state and local governments, schools,unions, and colleges.

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51
Q

GREFS is an acronym for

A

Graham’s Rules for Enhancing Firefighter Safety

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52
Q

The physical resources for reporting purposes available within a fire station usually include…

A

A computer, printer, and network connection

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53
Q

What is the first step in developing an IAP?

A

Understanding the cause of firefighter injury or deaths

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54
Q

The beginning of shift report should be should be provided to the B/C within how long and in what 3 forms?

A

within the first quarter hour (15 min)

Report may either be verbal, electronic, or paper.

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55
Q

This power described that agents ability to discover or obtain information rapidly through networking

A

Information Power

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56
Q

Who wrote “Thirty Years on the Line”

A

Boston Fire Commissioner- Leo D. Stapleton

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57
Q

What are the responsibilities of first responders during a HazMat incident at the hazmat at the operations level?

A

First responders are able to recognize a hazardous material, isolate and deny entry, evacuate people, take defensive actions without making contact with the material

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58
Q

Federal Regulations mandate what 4 topics to be covered immediately as part of an emergency training program?

A
  1. Bloodbourne Pathogens
  2. Hazmat awareness and operations.
  3. SCBA fit teting
  4. NICS
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59
Q

The maximum number of trainees for a functional crew will be

A

5 trainees per functional crew per intructor

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60
Q

2 General rules for non- emergency activities

A
  1. Do Not compromise the ability of a fire company to respond to an emergency in its district
  2. Do Not jeopardize the public’s trust in the fire dept.
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61
Q

Average motor vehicle collision death th past decade?

A

AVERAGE 15 –range (9:25)

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62
Q

A collegial process based on self and peer assessment for public accountability and improvement of academic quality is regarded as …

A

Accreditation

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63
Q

A good method to keep or bring the conversation back to topic from an individual who starts to get off subject.

A

Directed questioning

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64
Q

3 activities needed for a fire officer to work effectively with his supervisor

A
  1. Keep your supervisor Informed
  2. Make appropriate decisions based at your level of responsibility
  3. consult with your supervisor before making any major disciplinary actions or policy changes.
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65
Q

James O. Page’s 3 recommendations to developing fire company competencies…

A
  1. Develop a personal training library
  2. Know the neighborhood
  3. use problem solving scenarios
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66
Q

The IAFC and IAFF partnered together to develop Fire Service Joint Labor Management Wellness Fitness Initiative (WFI) and in turn produced what test?

A

Candidate Physical Aptitude Test

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67
Q

This step completes the communication cycle by confirming the receipt and verifying the receivers interpretation of the message.

A

Feedback

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68
Q

Rather than termination, The 2 methods that fire departments are dealing with a shrinking the dept size are.

A

Furloughs and attrition

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69
Q

What are the Operational Periods for Federally Funded events & Local Inciddents

A

12 hrs for Federal Events

8 hrs for Local incidents

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70
Q

The most improtant first step with any exposure is to

A

Wash the area immediately with soap and running water.

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71
Q

The concept of management emerged from where?

A

The Industrial Revolution in the 1700’s

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72
Q

On average how many lawsuits are filed by the EEOC yearly?

A

about 400 lawsuits

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73
Q

All the activities used to train and educate employees. This function is heavily dependent on the fire officer.

A

Human Resources Development

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74
Q

2 examples of sociological environmental noise include

A

Prejudice and Bias

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75
Q

Formal documents that address specific subjects, policies, conditions, or situations are…

A

General Orders aka. Executive orders, departmental directives, or master memos

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76
Q

The 4 roles that a fire officer must fulfill to provide a safe environment for his company to ensure that everyone goes home are…

A
  1. Identify unsafe and hazardous conditions
  2. Mitigate or reduce as many problems as possible.
  3. train and prepare for the remaining hazards
  4. Model safe behavior
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77
Q

A supervisors report of injury must be submitted with what time frame

A

Within 24-72 hours of the incident

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78
Q

The states that made it a criminal offense to take pictures of pt or victims

A

Connecticut and New Jersey

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79
Q

A physical or sociological condition that interferes with communications

A

Environmental noise

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80
Q

A method of directing, instructing , and training a person or group with aim of achieving some goal or developing a specific skill.

A

Coaching

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81
Q

The most common form of reporting

A

Is verbal communication from one individual to another

82
Q

Considered the “Father” of fire based emergency medical services and practicing attorney…

A

LAFD B/C James O. Page

83
Q

The motivation- hygiene theory breaks down the motivational process into 2 factors which are

A

Hygiene factors and motivational factors

84
Q

A good technique for the confirming of the intent of the message to the receiver is to …

A

Have the receiver repeat back the key points to the sender.

85
Q

What is the 5 step approach to making a decision

A
  1. Clear your mind
  2. List the options
  3. Weigh the outcomes
  4. Make a choice
  5. Evaluate the decision
86
Q

Integrity can be demonstrated by a steadfast adherence to…

A

A moral code.

87
Q

What are the 5 steps for developing a training program?

A
  1. Assess the need
  2. Establish the objectives
  3. Develop the training program
  4. Deliver the training program
  5. Evaluate the results
88
Q

In insuring firefighter rehab what are the 3 lines of defense in order?

A
  1. The firefighter himself
  2. Company Officer
  3. Incident Safety Officer
89
Q

the two in two out rule by OSHA includes the following elements

A
  1. An officer in charge
  2. (2) fireifhgter enter the IDLH and stay together in voice or visual contact at ALL Times while wearing SCBA
  3. ((2) Properly equipped and trained FF must be outside the IDLH and account for the interior team and remain capable of rescue
90
Q

Besides the personnel staffing, the beginning of shift report contains 2 more pieces of information which are

A

The location and condition of apparatus and any ‘‘must know’’ information

91
Q

“The Human Side of Enterprise” which added the concept of Theory X and Theory Y managers was developed by?

A

Douglas McGregor in the 1960’s

92
Q

A key to the fire departments use of social media is to

A

establish the public’s trust

93
Q

The process of imparting knowledge or skill through systematic instruction; and is primarily directed toward a person’s comprehension of the subject matter

A

Education

94
Q

One of the best tools to improve time efficiency is to…

A

Delegate

95
Q

A report that suggest a particular action or Decision

A

Recommendation report. (Aka a Decision Report)

96
Q

The skills needed by a new fire officer as per admin. which are of equal importance are

A

Decision making and problem solving.

97
Q

The start of the Management Century was marked by a May 1886 address by who?

A

Yale Lock Manufacturing founder Henry R. Towne to the American Society of Mechanical Engineers

98
Q

NFPA 472

A

Standard for Hazmat and WMD incident competence

99
Q

This refers to the skills and knowledge attained for both personal development and career advancement

A

Professional development

100
Q

The 3 areas that the fire officer NEEDS to keep his chief informed about…

A
  1. Progress towards performance goals and project objectives.
  2. Matters that may cause controversy- such as disciplinary issues
  3. Attitudes and moral
101
Q

A report were ALL the company members submit a narrative describing their observations and activities during an incident is known as a…

A

Expanded Incident Report Narrative

102
Q

Under NFPA 1403 there are 5 different live fire scenarios which are

A
  1. Acquired structures
  2. Gas fired training center buildings
  3. non-gas fired training center buildings
  4. Exterior Class B fires
  5. Exterior Props
103
Q

The Civil Rights Act of 1991 provides additional compensatory and punitive damages in cases of intentional discrimination under the Title VII and …

A

Americans with Disabilities Act of 1990

104
Q

NIFIRS is a nation wide data base that collects data related to fires and other incidents which is managed by what agency

A

U.S. Fire Administration

105
Q

A consultative approach which takes advantage of the ingenuity and resourcefulness of the group in determining how to meet an objective.

A

Democratic style

106
Q

A good lesson plan once developed satisfies 4 criteria

A
  1. Organizes the lesson
  2. Identifies key points
  3. Can be reused
  4. Allows others to teach the program.
107
Q

As per FO text, what is the % of bleach and water

solution recommended for equipment decon.

A

A 1% bleach and water solution

108
Q

The fire dept has an agency wide mission that is translated into what type of goals

A

annual goals- which in- turn are used to create annual quarterly, monthly objectives for each fire company

109
Q

Most FF who die at work are older than what age and die from what ?

A

older than 49 years of age die of Sudden Cardiac Arrest

110
Q

What is a C.A.N. report

A

Conditions Actions Needs

111
Q

NFPA 1670

A

Standard for SAR incidents and defines an IDLH environment

112
Q

4 simple habits to improve the safety of your crew…

A
  1. Be physically fit
  2. Wear seat Belts
  3. Practice safety through training and personal example
  4. Maintain fire company integrity at emergency incidents.
113
Q

A circular repetitive process between two people is known as

A

communications

114
Q

This ICS officer Initiates the accident investigation at an incident

A

ISO

115
Q

Who provides the terminal focal point in the fire officer professional development?

A

(CPSE) Center for Public Safety Excellence

116
Q

FDNY was created in

A

1865

117
Q

NFPA 1720

A

Standard for the deployment of Volunteer Firefighters

118
Q

The results of an accident investigation should include

A

Recommended corrective actions to be presented to the fire chief

119
Q

James O. Page divided the company officers duties into 3 distinct roles which are?

A

Supervisor
Trainer
Commander

120
Q

A company officer is directly responsible for what 3 aspects of his crew of firefighters?

A

Supervision
Performance
Safety of the crew

121
Q

What level of the ICS is the Incident Scene Rehabilitation section…

A

Tactical level management unit - provides water, medical evaluations, treatment, etc. (TASKS)

122
Q

5 ways that an officer maintains situational awareness

A
  1. Staying oriented
  2. Making observations
  3. providing and receiving regular updates within the ICS
  4. listening to fire ground communications
  5. continually performing risk- benefit analysis
123
Q

In this type of power the target person believes that the agent making the request has the right to make the request and the target has to comply ; Such as an IC

A

Legitimate Power

124
Q

The risk-benefit analysis starts with preparing a document that can be used to identify actions needed in the case of an emergency at a specific facility. this known as a …

A

pre-incident plan

125
Q

The method used to convey information to the receive from the sender

A

The medium

126
Q

NFPA 1975

A

Standard for station work/uniforrms

127
Q

What are 5 sources that can accessed to review safety policies are…

A
  1. Report of the Week - National Firefighter Near Miss
  2. The Secret List - Firefighter Close Call Website
  3. Info Posted by Emergency Responder Safety Institute (ERSI)
  4. Videos collected by STATer911.com
  5. NIOSH case studies
128
Q

Does the ability to listen become more, less, the same , or non-important the more an climbs through the ranks?

A

Increasingly more important

129
Q

What are the 6 components of an Infectious Control Program

A
  1. A written policy with the goal of identifying and preventing exposures
  2. Written risk management plan to identify risks and control measures.
  3. Annual training and education in infectious control
  4. A designated Infectious Control Officer
  5. Access to immunizations for employess
  6. Instructions for handling exposure incidents
130
Q

NFPA 1031

A

Fire Inspector

131
Q

NFPA 1403

A

Standard for Live Fire training evolutions

132
Q

NFPA 1142

A

Standards on Water supply for rural and suburban firefighting

133
Q

Emergency Scene Awareness training falls into 3 areas which are?

A
  1. responding to alarms
  2. on scene activity
  3. emergency procedures
134
Q

Blake and Mouton’s 5 Behavioral models are…

A
  1. Indifferent: evade and elude “neutral”
    2 Controlling: Direct and Dominate
  2. Accommodating: Yield and Comply. The main weakness lies in the focus of the discussion.
  3. Status Quo: Balance and Compromise. The objective of this behavior model is to “play it safe”-underestimates people, results, and the power of change.
  4. Sound: Contribute and Commit
135
Q

Supervising fire officer candidates need how many years of experience in agency operations and how many hours acting as an officer ?

A

3-5 years in operations and at least 200 hours experience.

136
Q

Leading cause of FF deaths is from heart attacks representing what percent

A

41% of line of duty deaths

137
Q

What are the responsibilities of first responders during a HazMat incident at the hazmat awareness level?

A

First Responders are able to recognize a potential hazardous material, isolate the area, and call for assistance.

138
Q

6 statements usually included in a decision document ..

A
  1. Statement of the problem or issue 1-2 sentences
  2. Background- brief description of this became a problem.
  3. Restrictions affecting the decision
  4. Options and the rationale behind them
  5. Recommendations of WHY this OPTION is the best
  6. Next Action needed to implement the recommendation.
139
Q

The risks of an emergency incident are managed by a measured and controlled system that is based on what 3 limitations?

A

Training
coordination
the use of PPE

140
Q

3/4 of the 406 motor vehicle fatalities were

A

Volunteer firefighters

141
Q

Second leading cause of firefighter deaths is

A

Traumatic injuries

142
Q

Your success as an officer depends on how freely your subordinates do what ….

A

talk to you; keep you informed; tell you what is bothering them

143
Q

In a large fire dept. the direct supervisor is normally

A

An Administrative fire officer

144
Q

Each attack line and backup line should provide a minimum 95 gpm. The water supply should be able to provide 150% of the minimum needed water supply at the training site from 2 separate sources.

A

NFPA 1142

145
Q

What are the 5 minimum parts of an infectious Disease exposure form?

A
  1. How the exposure occured
  2. Mode of transmission
  3. Entry point
  4. Use of PPE
  5. Medical follow up and treatment
146
Q

Human resources management is built on the concepts of 2 generalized schools of management which are?

A

Humanistic management & Scientific management

147
Q

The theory that people behave in a manner that believe will get them an outcome they value

A

Expectancy Theory

148
Q

The inaugural edition of the NFPA 1001 Standard for fire fighters professional qualifications was published in?

A

1974

149
Q

The second most important skill that a fire officer must have according to admin.

A

Prompt notifications. Many Chiefs call this the “no surprises rule”.

150
Q

A key to mastering the art of the iCS is to develop a…

A

Command presence- ability of an officer to project an image of being in control of the situation.

151
Q

Accomplishing the fire dept. mission requires 2 things

A

A balance of management and leadership skills

152
Q

According to NFPA 1521 the ISO must have what qualifications

A
  1. Must be an Officer
  2. Must be a minimum FO1 as specified in NFPA 1021
    * at a HazMat incident the ISO must be a HazMat technician
153
Q

This council was established in 1996 as a national advocate and institutional voice for self regulation of academic quality through accreditation.

A

(CHEA) Council for Higher Education Accreditation

154
Q

The prime factors that contribute to ff deaths while working IN a burning building are

A

Asphyxia and burns

155
Q

What is the final part of the preparing stage for training

A

Check the physical environment where the teaching will take place

156
Q

Psycho-motor skill sets can be classified into 4 categories which are.

A
  1. Initial
  2. Plateau- “competence”
  3. Latency
  4. Mastery
157
Q

Taylors 4 Principles of Scientific Management are?

A
  1. Replace the rule of thumb methods with methods based on a scientific study
  2. Scientifically select, train, and develop each worker, rather than letting the workers train themselves
  3. Cooperate with the workers to ensure that the scientifically developed methods are being followed.
  4. Divide the works equal among the managers and the workers so that the managers apply the scientific principles to planning the work and the workers actually perform the tasks.
158
Q

NFPA 1041

A

Standard for fire service instructor qualifications

159
Q

This reinforcement removes undesirable consequence of good behavior

A

Negative Reinforcement

160
Q

2 types of software are found in computers

A
  1. Operating systems- Windows, Apples OS. which manage ALL activity
  2. Applications- Word, PowerPoint, etc.
161
Q

In 2005 what association launched the web based system to report firefighter near miss . www.firefighternearmiss.com which was based on the Aviation Reporting System?

A

IAFC

International Association of Fire Chiefs

162
Q

Who concluded that worker motivation was directly related to autonomy and responsibility; workers with greater autonomy were more likely to be motivated in their jobs

A

Douglas McGregor

163
Q

The motivational theory that compares what one ff gets for his efforts in relation to what a similar ff gets for his inputs

A

Equity Theory

164
Q

NFPA 1500

A

Standard on Fire Department Occupational Safety and Health Program

165
Q

NFPA 1021

A

Standards for Fire Officer Qualifications

166
Q

The 4 parts to verbal presentation

A
  1. Getting their attention- have an opening that creates interest
  2. Interest statement- IMMEDIATELY and briefly state why the listeners should be interested in the topic
  3. Details- organize your facts and presentation
  4. Action- at the close ask your audience to some specific actions related to the interest statement.
167
Q

HFACS Level 3

A

Unsafe supervision

168
Q

What are Maslow’s hierarchy of needs.

A
level 1: physiological needs
level 2: Safety, Security, and Order
level 3: Social Needs and Affection
level 4: Esteem and Status
level 5: Self-Actualization
169
Q

The process of attracting , selecting, and maintaining an adequate labor supply is known as.

A

Staffing

170
Q

The civil rights of Americans are established by Federal laws which are enforced by what agency?

A

(EEOC) Equal Employment OpportunityCommision

171
Q

NFPA 1581

A

Standard for Fire dept Infectious control program

172
Q

At a large or complex incident , the ISO may develop what document alongside with the IAP…

A

Incident Safety Plan

173
Q

With this power the target person complies to avoid punishment believed to be controlled by the agent

A

Coersive Power

174
Q

Refers to the complex system of inherent attributes that determines a person’s moral and ethical actions and reactions, including the quality of being honerst

A

Integrity

175
Q

HFACS Level 2

A

Precondition to unsafe acts

176
Q

Fredrick Taylor performed studies to find the ONE optimal way to perform a job (part of the scientific school of management) these experiments were called

A

Time studies aka “time and Motion studies”

177
Q

What is the most effective method of conveying many types of information?

A

Face to face conversation

178
Q

51% of firefighter deaths were attributed to what .

A

Sudden Cardiac Death

179
Q

Active learning research show that presentations or formal lectures should not be longer than …

A

10 min. Students lose focus after 15-20 min of passive learning.

180
Q

Humanistic management Began with George Elton Mayo and carried on with which 2 other scientists?

A

Abraham Maslow and Douglas McGregor

181
Q

This power shows control over the physical environment, technology , or organization of work. The target person’s behavior is based on perceptions of opportunity and constraints .

A

Ecological Power

182
Q

4 types of reinforcement are

A
  1. Positive Reinforcement
  2. Negative Reinforcement
  3. Extinction
  4. Punishment
183
Q

The EEOC amended the guidelines on sexual harassment in what year

A

1999

184
Q

NFPA 1710

A

Standard for the deployment of Career firefighters

185
Q

Who wrote the book- Effective Company Command?

A

LAFD B/C James O. Page

186
Q

The managing fire officer needs how many years as a supervising fire officer?

A

2-4 years

187
Q

Described by Gary Yukl as the process by which a person influences others to understand and agree about what needs to be done and how to do it, and the process of facilitating individual and collective efforts to accomplish shared objectives

A

Leadership “Gary Yukl”

188
Q

Defined as a process of achieving proficiency through instruction and hands on practice in the operations of equipment and systems

A

Training

189
Q

What follows the initial size up?

A

The Initial Radio Report

190
Q

NFPA 1035

A

Fire and Life Safety educator

191
Q

What are the 2 organizations that provide accreditation to fire service professional qualification systems?

A
  1. National Board n Fire Service Professional qualification

2. International Fire Service Accreditation Congress

192
Q

What are the 3 components of a lesson plan

A
  1. Break the topic down into simple units.
  2. Show what to teach, in which order to teach it, and exactly what procedures to follow.
  3. Use a guide to help accomplish the teaching objective
193
Q

According to the report “Whats changed the last 30 years” the average yearly deaths for FF is

A

99 in the 2000’s

194
Q

Hawthorne effect:

A

A phenomenon in which people improve their performance or behavior not because of any specific condition being tested, but simply because of the extra attention that they received as part of the study.

195
Q

What are the 4 major changes to an individuals career in relation to how he relates to the formal dept.

A
  1. when the firefighter completes probation
  2. when the FF starts to work as a fire company commander.
  3. When the fire commander completes another level of promotion and becomes a chief officer
  4. Upon retirement
196
Q

This type of training is an effective tool allowing experienced fire fighters to improve their group performance at standard evolutions.

A

Whole skill training or “training in context”

197
Q

3 qualities that make up an effective mentor

A
  1. A desire to help
  2. Current Knowledge
  3. Coaching, counseling and networking skills
198
Q

HFACS Level 1

A

Unsafe acts

199
Q

An officer upon taking command at an emergency incident should have 3 things

A
  1. detailed knowledge of the responding companies
  2. Mastery of the local procedures
  3. ability to give clear direct orders.
200
Q

A fire department investigation normally consist of 3 phases which include…

A
  1. Identification and collection of physical evidence
  2. Interviews with witnesses
  3. Written documentation (at the end of the investigation)
201
Q

The 4 step training developed during WW1 was later updates and renamed

A

Job intruction training during WW2

202
Q

Types of Positional Power

A
  1. Legitimate Power
  2. Reward Power
  3. Coercive Power
  4. Ecological Power
  5. Information Power