Fire Officer 2 Chapters 3-8 Flashcards
Of the 5 FO book mentioned resources for safety policy review, what 3 sources offer training, and teaching resources on their websites
- NFFF Near Miss Program
- Firefighter Close Calls
- Emergency Responders Safety Institute (ERSI)
What are the leading type of firefighter injury?
Sprains and Strains
Define : Management Science
The systematic pursuit of practical of practical results, using available human and knowledge resources in a concerted and reinforcing way
What are the 7 steps to effective delegation?
- Define your desired results
- Select the appropriate firefighter
- Determine the level of delegation
- Clarify your expectations
- Give authority to match the level of responsibility
- Provide background information
- Arrange feedback during the process
3 style of leadership are
- Autocratic
- Democratic
- Laissez- Faire
This method of training originated in WW1
Prepare-present-apply-evaluate
“Everyone goes home” is a program instituted to prevent line of duty deaths and injuries developed by
NFFF National Fallen Firefighters Foundation
The characteristic were a leader can only be effective to the extent that other are willing to accept their leadership is known as
Followership
As described by Gary Yukl ther are 2 categories of Power which are
- Positional Power- described the role an individual has within the oraganization
- Personal Power - reflects the effectiveness of the individual
Chiefs want their fire officer to run their companies and…
make decisions within their scope of responsibility.
Lawyer and subject matter expert and trainer on workplace diversity.
Jack W. Gravely
In addition to the Federally mandated training, what training must the fire dept provide to probationary firefighters?
Emergency Scene Awareness Training
Likely the best known motivational theory is called the
Reinforcement Theory - This theory suggest that behavior is a function of its consequence
HFACS Level4
Organizational Influences
A MENTAL PROCESS of gathering and considering all important details of an incident is known as the …
Size Up
NFPA 1033
Fire investigator
3 typical indicators that training is needd are
- FF near miss
- Fire ground problem
- Observed performance deficiency
This motivational theory relies on the natural competitiveness of people
Goal setting theory
One of the Father’s of Firefighter certification training, created a fire college in 1925
Chief Engineer Ralph J. Scott of LAFD
HFACS Level 3 is broken down into 4 categories which are.
- inadequate supervision
- Allowing inappropriate operations
- Failure to correct known problems
- Supervisory violations
To be effective as a manager, a fire officer must develop skills that are directly related to what ?
Managing human resources
NFPA reports that how many FF injuries occurred in the line of duty in 2011?
70,090… 43.5% occurred during fire ground operations.
What does a LEADER use to overcome resistance?
Persuasiveness and motivation
NFPA 1451
Standard on emergency vehicle operations training program
The most important 4 basic tasks that a fire officer is expected to do well are
- beginning of shift report
- Notifications
- decision making
- problem solving
3 situations were the fire officer must work as a Theory X manager…
- Operating at a fire or other high risk activity
- Where the officer must take control of a workplace conflict and issue direct orders to defuse the situation
- At the end of a series of negative disciplinary measures.
The list of almost 2000 firefighter job entries evolved into a document known as
The Trade Analysis of Fire Fighting
What are the 2 categories in the HFACS level 1
Errors- are based on -decision; skills; or perceptions
Violations are considered intentional and are classified as-
Routine- such as not using certain safety equipment
Exceptional- Not being qualified to perform an action.
Requiring to wear seat belts is a simple task that could save how many lives per year?
8-12 yearly
The first step in preparing a news release is to
Formulate a plan
Making decisions and modeling behavior consistent with the department’s core values, mission statement, and values
Ethical Behavior- doing what is right, being honest, performing to the best of one’s ability
The autocratic style of leadership is used in 2 situations which are.
- At the scene of an emergency operation were companies are involved in high risk activities.
- When the officer needs to take immediate corrective actions during a “control, neutralize, command” response to a confrontation.
The second step in preparing a news release is to
develop a concept and write the release
The Equal Employment Opportunity Act of 1972 amended the Civil Rights Act of 1964 and expanded its coverage to include?
Almost all private and public employers with 15 or more employees
The 1972 Act also cover volunteer fire departments and other non-profit organizations.
The best way to size up a complicated situation and develop an incident action plan is to use which style of leadership?
Democratic Style
The process of having the right number of people, at the right place, at the right time who can accomplish the task efficiently and effectively is known as?
Human Resources Planning
What percent of fatal fire suppression incidents involved a single firefighter?
82%
What are the 3 ABSOLUTELY prohibited actions during a live fire training evolution.
- No live vitctims
- No flammable liquids as fuel
- Only 1 fire evolution in a structure at a time.
Focuses on the task of managing people using physical, financial, and time assets is known as …
Human Resources Management
This is a standard method of communicating an order to a unit or company at an incident scene?
Communications Order Model
For every fireifhgter death how many injuries occur?
NEARLY 1,000 injuries occur
NFPA 1407
Standard for Fire service RIT
The 5 parts to the communication cycle
- Message
- Sender
- Medium (with noise)
- Receiver
- Feedback
An essential component of sexual harassment is
the abuse of power
A fire officer can improve his effectiveness in enforcing unpopular orders by…
determining the story or history behind the order. Which would enable to FO to put the directive into perspective
Types of Personal Power
!. Referent Power - The target complies due to admiration and seeks the agents approval
2. Expert Power - The target complies due to the belief that the agent has special knowledge.
NFPA 1583
Standard on Health related fitness programs
A report required by the State whenever an employee is injured
A supervisors report of injury/illness.
NFPA 1002
Standard for Fire Apparatus Driver/operator Professional qualifications
The Title VII of the Civil Rights Act of ? covers what entities?
Act of 1964
Covers state and local governments, schools,unions, and colleges.
GREFS is an acronym for
Graham’s Rules for Enhancing Firefighter Safety
The physical resources for reporting purposes available within a fire station usually include…
A computer, printer, and network connection
What is the first step in developing an IAP?
Understanding the cause of firefighter injury or deaths
The beginning of shift report should be should be provided to the B/C within how long and in what 3 forms?
within the first quarter hour (15 min)
Report may either be verbal, electronic, or paper.
This power described that agents ability to discover or obtain information rapidly through networking
Information Power
Who wrote “Thirty Years on the Line”
Boston Fire Commissioner- Leo D. Stapleton
What are the responsibilities of first responders during a HazMat incident at the hazmat at the operations level?
First responders are able to recognize a hazardous material, isolate and deny entry, evacuate people, take defensive actions without making contact with the material
Federal Regulations mandate what 4 topics to be covered immediately as part of an emergency training program?
- Bloodbourne Pathogens
- Hazmat awareness and operations.
- SCBA fit teting
- NICS
The maximum number of trainees for a functional crew will be
5 trainees per functional crew per intructor
2 General rules for non- emergency activities
- Do Not compromise the ability of a fire company to respond to an emergency in its district
- Do Not jeopardize the public’s trust in the fire dept.
Average motor vehicle collision death th past decade?
AVERAGE 15 –range (9:25)
A collegial process based on self and peer assessment for public accountability and improvement of academic quality is regarded as …
Accreditation
A good method to keep or bring the conversation back to topic from an individual who starts to get off subject.
Directed questioning
3 activities needed for a fire officer to work effectively with his supervisor
- Keep your supervisor Informed
- Make appropriate decisions based at your level of responsibility
- consult with your supervisor before making any major disciplinary actions or policy changes.
James O. Page’s 3 recommendations to developing fire company competencies…
- Develop a personal training library
- Know the neighborhood
- use problem solving scenarios
The IAFC and IAFF partnered together to develop Fire Service Joint Labor Management Wellness Fitness Initiative (WFI) and in turn produced what test?
Candidate Physical Aptitude Test
This step completes the communication cycle by confirming the receipt and verifying the receivers interpretation of the message.
Feedback
Rather than termination, The 2 methods that fire departments are dealing with a shrinking the dept size are.
Furloughs and attrition
What are the Operational Periods for Federally Funded events & Local Inciddents
12 hrs for Federal Events
8 hrs for Local incidents
The most improtant first step with any exposure is to
Wash the area immediately with soap and running water.
The concept of management emerged from where?
The Industrial Revolution in the 1700’s
On average how many lawsuits are filed by the EEOC yearly?
about 400 lawsuits
All the activities used to train and educate employees. This function is heavily dependent on the fire officer.
Human Resources Development
2 examples of sociological environmental noise include
Prejudice and Bias
Formal documents that address specific subjects, policies, conditions, or situations are…
General Orders aka. Executive orders, departmental directives, or master memos
The 4 roles that a fire officer must fulfill to provide a safe environment for his company to ensure that everyone goes home are…
- Identify unsafe and hazardous conditions
- Mitigate or reduce as many problems as possible.
- train and prepare for the remaining hazards
- Model safe behavior
A supervisors report of injury must be submitted with what time frame
Within 24-72 hours of the incident
The states that made it a criminal offense to take pictures of pt or victims
Connecticut and New Jersey
A physical or sociological condition that interferes with communications
Environmental noise
A method of directing, instructing , and training a person or group with aim of achieving some goal or developing a specific skill.
Coaching