FinOps Maturity Model

Question 1

Crawl

Answer 1

very little reporting and tooling

measurements only provide insight into the benefits of maturing the capability

basic KPIs set for the measurement of success

basic processes and policies are defined around the capability

Capability is understood but not followed by all the major teams within the organization

plans to address “low hanging fruit”

Question 2

Walk

Answer 2

Capability is understood and followed within the organization

difficult edge cases are identified but decision to not address them is adopted

automation and/or processes cover most of the Capability requirements

most difficult edge cases are identified and effort to resolve has been estimated

medium to high goals/KPIs set on the measurement of success

Question 3

Run

Answer 3

apability is understood and followed by all teams within the organization

Difficult edge cases are being addressed

very high goals/KPIs set on the measurement of success

Automation is the preferred approach