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ERP > finalsss > Flashcards

finalsss Flashcards

1
Q

BPR emerged when?

A

early 1990s

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2
Q

A process employed to greatly improve organizational performance by radically redesigning business processes.

A

BPR

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3
Q

This aim is to dramatically improve organizational performance by improving an organization’s efficiency and effectiveness of processes.

A

BPR

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4
Q

it is also involves redesigning associated systems and organizational structures.

A

BPR

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5
Q

who are the key contributors in the field of Business Process Re-engineering.

A

Michael Hammer and James Champy

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6
Q

7 Principles of BPR

A
  • organize around outcomes, not task
  • Have those who use the output perform the process
  • Integrate information-processing work into the real work that produces the information
  • Treat geographically dispersed resources as though they were centralized:
  • Link parallel activities instead of integrating their results:
  • Put decision point where the work is performed and build control into the process:
  • Capture information once and at the source:
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7
Q

what are the Shortcomings of BPR

A
  • All-or-nothing
  • Negative results
  • Gradual and innovative approaches are usually chosen over BPR.
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8
Q

involves a meticulous reassessment and redesign of every step, including logistics, inventory management and procurement.

A

supply chain optimization

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9
Q

it might involve rethinking procurement strategies, implementing just-in-time inventory systems, optimizing production schedules or redesigning transportation and distribution networks.

A

supply chain

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10
Q

Streamlining supply chain management benefits

A
  • Improved efficiency
  • Reduced cost
  • Enhanced transparency
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11
Q

include integrating customer data from disparate sources, using advanced analytics for insights, and optimizing service workflows to provide personalized experiences and shorter wait times.

A

Customer relationship management

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12
Q

it is used to centralize customer data and enable real-time insights

A

CRM software

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13
Q

it can establish a comprehensive view of each customer, enabling anticipation of their needs, personalization of interactions and prompt issue resolution.

A

BPR under CRM

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14
Q

Benefit of using CRM software

A

360-degree customer view
Increased sales and retention
Faster problem resolution

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15
Q

are used in all the daily operations of manufacturing.

A

ERP (Enterprise resource planning) systems

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16
Q

is software meant to organize all business functions into one central system, making the data gathered easier to use and helping the business run more efficiently.

A

Enterprise Resource Planning

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17
Q

Types of ERP Modules

A

a) Finance
b) Manufacturing & Production Planning
c) Sales & Distribution
d) Plant Maintenance
e) Quality Management
f) Material Management

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18
Q

A set of processes are required so that they can provide the financial information in the form that is required by the user, such financial solution

A

Finance Module

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19
Q

under of financial module

A

Financial Accounting
Investment Management
Treasury Module
Enterprise Controlling

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20
Q

under of financial accounting

A

General Ledger
Accounts Receivable / Payable
Asset Accounting
Legal Consolidation

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21
Q

it is essential to both financial accounting system and to strategic decision making.

A

general ledger

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22
Q

it supports all the functions which are required in financial accounting system.

A

general ledger

23
Q

general ledger contains ____

A

sub-ledgers

24
Q

It provides the summary information from the other components at the user defined level of detail.

A

general ledger

25
Q

it is the data summary that can be used in planning, distribution and reporting.

A

general ledger

26
Q

It uses the standard business rules for the data entry and reporting to processing payments and bank transactions.

A

Accounts Receivable / Payable

27
Q

The accounts receivable and payable functions include:

A

Internet Integration
Document Management
EDI processing
Automatic Integration with Cash Management

28
Q

it provides, enterprise-wide credit management with workflow integration, payment automation with EFT and check processing etc.

A

Accounts Receivable / Payable

29
Q

This module manages the company’s fixed asset. It provides the detailed information on asset related transactions

A

Asset Accounting

30
Q

The asset module functions performed are:

A

Provides with depreciation charge.
Support throughout the complete lifecycle of the asset.
Management of capital assets.
Integration with Plant Maintenance for management of machinery and equipment.

31
Q

It does not change. E.g.: Land & Building.

A

Fixed Assets

32
Q

It keeps on changing. E.g.: Cash

A

Current Assets

33
Q

helps in the direct data transfer from individual statements into the consolidated report.

A

Legal Consolidation

34
Q

helps to create multiple views of consolidated data and thus we can generate separate reports for the different functions of an organization.

A

Legal Consolidation

35
Q

it process starts from the planning of an organization till the settlement of an organization.

A

Investment management

36
Q

are carried out in each and every department and it also tells us the up-to-date information about funds, plant cost and actual cost from external and internal activities.

A

investment programs

37
Q

allows distributing budgets which helps to monitor the budget and avoid over run.

A

investment programs

38
Q

it helps in management and control of cash flow.

A

Treasury Module

39
Q

treasury component provides us with the following subcomponents:

A

oCash Management
oTreasury Management
oMarket Risk Management
oFunds Management

40
Q

comprises of those functions that will optimize share-holder value, while meeting internal objectives for growth and investment.

A

Enterprise controlling

41
Q

Enterprise controlling includes:

A

oExecutive Information Systems
oBusiness Planning and Budgeting.
oProfit Centre Accounting

42
Q

it provides an integrated solution for supporting the operational needs of an enterprise-wide system.

A

Preventive Maintenance module

43
Q

includes an entire family of product covering all aspects of plant/ equipment maintenance and becomes, integral to the achievement of process improvement.

A

Plant maintenance module

44
Q

major subsystems of a maintenance module are

A

oPreventive Maintenance Control.
oEquipment Tracking.
oComponent Tracking.
oPlant Maintenance Calibration Tracking.
oPlant Maintenance Warranty Claims Tracking.

45
Q

defines the functions of quality management and the elements of a quality management system.

A

ISO9000 series of standards

46
Q

it require that quality management systems penetrate all processes within an organization.

A

ISO standards

47
Q

it support the essential elements of such a system.

A

Quality Management module

48
Q

The quality Management module fulfils the following functions

A

Quality Planning
Quality Inspection
Quality Control

49
Q

Management of basic data for quality planning and inspection planning, Material specifications, Inspection planning.

A

Quality Planning

50
Q

Trigger inspections, Inspection processing with inspection plan selection and sample calculation, print shop papers for sampling and inspection, Record results and defects, Make the usage decision and trigger follow-up actions.

A

Quality Inspection

51
Q

Dynamic sample determination on the basis of the quality level history, Application of statistical process control techniques using quality control charts

A

Quality Control

52
Q

it optimizes all purchasing processes with workflow-driven processing functions, enables automated supplier evaluation, lowers procurement and ware housing costs with accurate inventory and warehouse management and integrates invoice verification.

A

material management module

53
Q

The main modules of material management are as follows:

A

Pre-Purchasing Activity.
Purchasing.
Vendor Evaluation.
Inventory management.
Invoice verification and material inspection

ERP (2 decks)

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