finalsss Flashcards
BPR emerged when?
early 1990s
A process employed to greatly improve organizational performance by radically redesigning business processes.
BPR
This aim is to dramatically improve organizational performance by improving an organization’s efficiency and effectiveness of processes.
BPR
it is also involves redesigning associated systems and organizational structures.
BPR
who are the key contributors in the field of Business Process Re-engineering.
Michael Hammer and James Champy
7 Principles of BPR
- organize around outcomes, not task
- Have those who use the output perform the process
- Integrate information-processing work into the real work that produces the information
- Treat geographically dispersed resources as though they were centralized:
- Link parallel activities instead of integrating their results:
- Put decision point where the work is performed and build control into the process:
- Capture information once and at the source:
what are the Shortcomings of BPR
- All-or-nothing
- Negative results
- Gradual and innovative approaches are usually chosen over BPR.
involves a meticulous reassessment and redesign of every step, including logistics, inventory management and procurement.
supply chain optimization
it might involve rethinking procurement strategies, implementing just-in-time inventory systems, optimizing production schedules or redesigning transportation and distribution networks.
supply chain
Streamlining supply chain management benefits
- Improved efficiency
- Reduced cost
- Enhanced transparency
include integrating customer data from disparate sources, using advanced analytics for insights, and optimizing service workflows to provide personalized experiences and shorter wait times.
Customer relationship management
it is used to centralize customer data and enable real-time insights
CRM software
it can establish a comprehensive view of each customer, enabling anticipation of their needs, personalization of interactions and prompt issue resolution.
BPR under CRM
Benefit of using CRM software
360-degree customer view
Increased sales and retention
Faster problem resolution
are used in all the daily operations of manufacturing.
ERP (Enterprise resource planning) systems
is software meant to organize all business functions into one central system, making the data gathered easier to use and helping the business run more efficiently.
Enterprise Resource Planning
Types of ERP Modules
a) Finance
b) Manufacturing & Production Planning
c) Sales & Distribution
d) Plant Maintenance
e) Quality Management
f) Material Management
A set of processes are required so that they can provide the financial information in the form that is required by the user, such financial solution
Finance Module
under of financial module
Financial Accounting
Investment Management
Treasury Module
Enterprise Controlling
under of financial accounting
General Ledger
Accounts Receivable / Payable
Asset Accounting
Legal Consolidation
it is essential to both financial accounting system and to strategic decision making.
general ledger
it supports all the functions which are required in financial accounting system.
general ledger
general ledger contains ____
sub-ledgers
It provides the summary information from the other components at the user defined level of detail.
general ledger
it is the data summary that can be used in planning, distribution and reporting.
general ledger
It uses the standard business rules for the data entry and reporting to processing payments and bank transactions.
Accounts Receivable / Payable
The accounts receivable and payable functions include:
Internet Integration
Document Management
EDI processing
Automatic Integration with Cash Management
it provides, enterprise-wide credit management with workflow integration, payment automation with EFT and check processing etc.
Accounts Receivable / Payable
This module manages the company’s fixed asset. It provides the detailed information on asset related transactions
Asset Accounting
The asset module functions performed are:
Provides with depreciation charge.
Support throughout the complete lifecycle of the asset.
Management of capital assets.
Integration with Plant Maintenance for management of machinery and equipment.
It does not change. E.g.: Land & Building.
Fixed Assets
It keeps on changing. E.g.: Cash
Current Assets
helps in the direct data transfer from individual statements into the consolidated report.
Legal Consolidation
helps to create multiple views of consolidated data and thus we can generate separate reports for the different functions of an organization.
Legal Consolidation
it process starts from the planning of an organization till the settlement of an organization.
Investment management
are carried out in each and every department and it also tells us the up-to-date information about funds, plant cost and actual cost from external and internal activities.
investment programs
allows distributing budgets which helps to monitor the budget and avoid over run.
investment programs
it helps in management and control of cash flow.
Treasury Module
treasury component provides us with the following subcomponents:
oCash Management
oTreasury Management
oMarket Risk Management
oFunds Management
comprises of those functions that will optimize share-holder value, while meeting internal objectives for growth and investment.
Enterprise controlling
Enterprise controlling includes:
oExecutive Information Systems
oBusiness Planning and Budgeting.
oProfit Centre Accounting
it provides an integrated solution for supporting the operational needs of an enterprise-wide system.
Preventive Maintenance module
includes an entire family of product covering all aspects of plant/ equipment maintenance and becomes, integral to the achievement of process improvement.
Plant maintenance module
major subsystems of a maintenance module are
oPreventive Maintenance Control.
oEquipment Tracking.
oComponent Tracking.
oPlant Maintenance Calibration Tracking.
oPlant Maintenance Warranty Claims Tracking.
defines the functions of quality management and the elements of a quality management system.
ISO9000 series of standards
it require that quality management systems penetrate all processes within an organization.
ISO standards
it support the essential elements of such a system.
Quality Management module
The quality Management module fulfils the following functions
Quality Planning
Quality Inspection
Quality Control
Management of basic data for quality planning and inspection planning, Material specifications, Inspection planning.
Quality Planning
Trigger inspections, Inspection processing with inspection plan selection and sample calculation, print shop papers for sampling and inspection, Record results and defects, Make the usage decision and trigger follow-up actions.
Quality Inspection
Dynamic sample determination on the basis of the quality level history, Application of statistical process control techniques using quality control charts
Quality Control
it optimizes all purchasing processes with workflow-driven processing functions, enables automated supplier evaluation, lowers procurement and ware housing costs with accurate inventory and warehouse management and integrates invoice verification.
material management module
The main modules of material management are as follows:
Pre-Purchasing Activity.
Purchasing.
Vendor Evaluation.
Inventory management.
Invoice verification and material inspection
