Final Test wk 4 Flashcards
Tachypnea means
Rapid breathing
The thoracic cavity is _______ to the abdominal cavity
Superior
Two forms of physical therapy
Applying hot and cold therapy
Movement away from the body
Abduction
The opposite of extension
Flexion
Downward movement of a body part is
Plantar flexion
An example of a moist heat treatment is
Hot pack
Examples of moist heat applications are
Paraffin bathe, hot soak
A contraindication for short wave diathermy
Pacemaker
What exercise is useful for patient’s with limited movement
Under water therapy
Exercises that are self-directed in which a patient uses a machine or a pool
Aided mobility exercises
Wage teaching your patients how to use crutches, you want to tell them
Support your body weight with your arms
Which crutch gait is used by patients with severe disabilities or paralysis
Swing gait
The best way to handle a patient who calls the office in severe pain is to schedule
That day, immediately
Before putting a caller on hold ask them to
State their purpose for calling
A guideline you should follow when placing an outgoing call
Is this a convenient time, do you have time to talk?
When calling a prescription into the pharmacy, what’s the one thing I have to do
Check for accuracy
Communication that contains all information demonstrates what?
Completeness
A telephone message that is organized and logical demonstrates
Cohesiveness
The first step in preparing the appointment book is
Matrix
The main reason a diabetic patient must eat regular meals and snacks
Keep sugar from dropping too low
The best time to schedule a patient who needs a regular appointment
Same day, same time
A surgical patient cancels their appointment and develops an infection, can legal action be taken against the doctor
No, because cancellation is annotated in patient chart
Blocking out a period in mid-morning and mid-afternoon for use as a buffer is what kind of scheduling
Cluster scheduling
What can result if the physician has large unused gaps in the schedule
Underbooking and patient cancellations
The abbreviation CPE stands for
Complete physical examination
The first impression a patient gets of the medical office is the
Reception area
The best way to maintain appropriate temperature in the reception area is
Surveying the patients to see if they are comfortable
A group of colors that works well together
Color family
To create a relaxing atmosphere I want to use
Muted/neutral colors
A hazard to the elderly and small children in the reception area
Sharp edges
Who suggest that the reception area be sufficient to accommodate everyone in the reception area
American medical association (AMA)
What guidelines should you follow when selecting magazines for the office
Patient’s Feedback
Insurance for the elderly
Medicare
The insurer pays an annual cost for healthcare insurance
Annual premium
A fixed dollar amount that the subscriber must meet each year
Deductible
When a patient calls the office questioning why an insurance claim was rejected
Check you explanation of benefits
Enrollees who are age 65 and older, may continue to obtain medical services at military hospitals and clinics are eligible to enroll into
Tricare for life
Data elements that are transmitted into a computer file is
Electronic medical claims
Active duty personnel is not eligible for paid medical care until they retire
Champva/Tricare
Before accepting worker’s compensation coverage who should you verify this with
Employer
Claims that do not meet medicate’s coding or medical necessity policies will be
Denied
Describes the primary condition for which the patient is receiving treatment is called
Diagnosis
These codes are updated yearly
ICD-9
The alphabetic index is organized by
Condition
Having a medical practice compliance plan in place shows
Good faith, effort to compliant with coding regulations
To locate the correct ICD code, for a diagnosis in the patients medical record, what step is used in the 5 step process
Step #1
Which coding certification requires at least 3 years of coding experience
CCS-P
An entry level title for a coder is
CCA
An easy way to remember when an E-Code is required is to ask
How did this happen
If the medical practice accepts credit card payments, the AMA suggests
Not to encourage the patient to use credit cards
If the office does not have an authorization device for charge cards, you should
Call the credit card company for authorization
The most appropriate way to determine which parent has consent and payment responsibility of a minor
Assume that the child in for treatment has consent and payment responsibility
What type of an account would you set up for a patient who is visiting from out of town
Single entry account
The last date a payment or charge for each illness is used as the starting date for determining the time limit on that specific debt
Open book account
This act protects telephone subscribers from unwanted solicitation
Telephone consumer protection
What act requires creditors to provide applicants with accurate and complete credit
Truth and lending act
What act states that creditors may not discriminate
Equal credit opportunity
The most common type of disbursement is for
Office supplies
A special bank check that allows the depositor to withdraw funds from that account
Counter check
A financial summary analyzing the income and expenses of the practice is prepared by
An Accountant
Where would you find the number of dependents an employee is claiming
W-4
A percentage of the amount an employee earns for the employer is called
Commission
Beyond the normal 8 hours in a regular work day is time and a half, this is mandated by what act
Fair Labor Standard Act
How long is a physician required to keep a terminated employee’s payroll record
Four (4) years
A wound which is clean and has a smooth cut is a
Incision
Appropriate care for a snake bite is
Keep patient calm, immobilize the body part, position it below heart level
Abdominal pain in the right upper quadrant and radiates to the back between the shoulder blades is characteristics of
Gall Bladder
What is the purpose of the four valves of the heart
To ensure one way blood flow
A blood pressure is a reflection of
Arterial Pressure
Obstruction of blood to the heart muscle results in
Myocardial Infarction
This covers the heart and large blood vessels attached to it
Pericardium
These are small vessels that carry oxygenated blood
Arterioles
This artery is found in the thigh
Femoral
Blood leaves the armpits through what vein
Auxiliary vein
Another name for chest pain
Angina
When someone pushes on the chest this can cause chest pain only is known as what
Costochondritis
Chest pain cause by this generally occurs only during body movement
Sore muscle
A patient who has been hospitalize up to 90 days in a benefit period is covered under
Medicare Part A
