Final Test wk 4 Flashcards

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0
Q

Tachypnea means

A

Rapid breathing

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1
Q

The thoracic cavity is _______ to the abdominal cavity

A

Superior

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2
Q

Two forms of physical therapy

A

Applying hot and cold therapy

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3
Q

Movement away from the body

A

Abduction

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4
Q

The opposite of extension

A

Flexion

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5
Q

Downward movement of a body part is

A

Plantar flexion

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6
Q

An example of a moist heat treatment is

A

Hot pack

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7
Q

Examples of moist heat applications are

A

Paraffin bathe, hot soak

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8
Q

A contraindication for short wave diathermy

A

Pacemaker

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9
Q

What exercise is useful for patient’s with limited movement

A

Under water therapy

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10
Q

Exercises that are self-directed in which a patient uses a machine or a pool

A

Aided mobility exercises

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11
Q

Wage teaching your patients how to use crutches, you want to tell them

A

Support your body weight with your arms

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12
Q

Which crutch gait is used by patients with severe disabilities or paralysis

A

Swing gait

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13
Q

The best way to handle a patient who calls the office in severe pain is to schedule

A

That day, immediately

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14
Q

Before putting a caller on hold ask them to

A

State their purpose for calling

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15
Q

A guideline you should follow when placing an outgoing call

A

Is this a convenient time, do you have time to talk?

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16
Q

When calling a prescription into the pharmacy, what’s the one thing I have to do

A

Check for accuracy

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17
Q

Communication that contains all information demonstrates what?

A

Completeness

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18
Q

A telephone message that is organized and logical demonstrates

A

Cohesiveness

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19
Q

The first step in preparing the appointment book is

A

Matrix

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20
Q

The main reason a diabetic patient must eat regular meals and snacks

A

Keep sugar from dropping too low

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21
Q

The best time to schedule a patient who needs a regular appointment

A

Same day, same time

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22
Q

A surgical patient cancels their appointment and develops an infection, can legal action be taken against the doctor

A

No, because cancellation is annotated in patient chart

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23
Q

Blocking out a period in mid-morning and mid-afternoon for use as a buffer is what kind of scheduling

A

Cluster scheduling

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24
Q

What can result if the physician has large unused gaps in the schedule

A

Underbooking and patient cancellations

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25
Q

The abbreviation CPE stands for

A

Complete physical examination

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26
Q

The first impression a patient gets of the medical office is the

A

Reception area

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27
Q

The best way to maintain appropriate temperature in the reception area is

A

Surveying the patients to see if they are comfortable

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28
Q

A group of colors that works well together

A

Color family

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29
Q

To create a relaxing atmosphere I want to use

A

Muted/neutral colors

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30
Q

A hazard to the elderly and small children in the reception area

A

Sharp edges

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31
Q

Who suggest that the reception area be sufficient to accommodate everyone in the reception area

A

American medical association (AMA)

32
Q

What guidelines should you follow when selecting magazines for the office

A

Patient’s Feedback

33
Q

Insurance for the elderly

A

Medicare

34
Q

The insurer pays an annual cost for healthcare insurance

A

Annual premium

35
Q

A fixed dollar amount that the subscriber must meet each year

A

Deductible

36
Q

When a patient calls the office questioning why an insurance claim was rejected

A

Check you explanation of benefits

37
Q

Enrollees who are age 65 and older, may continue to obtain medical services at military hospitals and clinics are eligible to enroll into

A

Tricare for life

38
Q

Data elements that are transmitted into a computer file is

A

Electronic medical claims

39
Q

Active duty personnel is not eligible for paid medical care until they retire

A

Champva/Tricare

40
Q

Before accepting worker’s compensation coverage who should you verify this with

A

Employer

41
Q

Claims that do not meet medicate’s coding or medical necessity policies will be

A

Denied

42
Q

Describes the primary condition for which the patient is receiving treatment is called

A

Diagnosis

43
Q

These codes are updated yearly

A

ICD-9

44
Q

The alphabetic index is organized by

A

Condition

45
Q

Having a medical practice compliance plan in place shows

A

Good faith, effort to compliant with coding regulations

46
Q

To locate the correct ICD code, for a diagnosis in the patients medical record, what step is used in the 5 step process

A

Step #1

47
Q

Which coding certification requires at least 3 years of coding experience

A

CCS-P

48
Q

An entry level title for a coder is

A

CCA

49
Q

An easy way to remember when an E-Code is required is to ask

A

How did this happen

50
Q

If the medical practice accepts credit card payments, the AMA suggests

A

Not to encourage the patient to use credit cards

51
Q

If the office does not have an authorization device for charge cards, you should

A

Call the credit card company for authorization

52
Q

The most appropriate way to determine which parent has consent and payment responsibility of a minor

A

Assume that the child in for treatment has consent and payment responsibility

53
Q

What type of an account would you set up for a patient who is visiting from out of town

A

Single entry account

54
Q

The last date a payment or charge for each illness is used as the starting date for determining the time limit on that specific debt

A

Open book account

55
Q

This act protects telephone subscribers from unwanted solicitation

A

Telephone consumer protection

56
Q

What act requires creditors to provide applicants with accurate and complete credit

A

Truth and lending act

57
Q

What act states that creditors may not discriminate

A

Equal credit opportunity

58
Q

The most common type of disbursement is for

A

Office supplies

59
Q

A special bank check that allows the depositor to withdraw funds from that account

A

Counter check

60
Q

A financial summary analyzing the income and expenses of the practice is prepared by

A

An Accountant

61
Q

Where would you find the number of dependents an employee is claiming

A

W-4

62
Q

A percentage of the amount an employee earns for the employer is called

A

Commission

63
Q

Beyond the normal 8 hours in a regular work day is time and a half, this is mandated by what act

A

Fair Labor Standard Act

64
Q

How long is a physician required to keep a terminated employee’s payroll record

A

Four (4) years

65
Q

A wound which is clean and has a smooth cut is a

A

Incision

66
Q

Appropriate care for a snake bite is

A

Keep patient calm, immobilize the body part, position it below heart level

67
Q

Abdominal pain in the right upper quadrant and radiates to the back between the shoulder blades is characteristics of

A

Gall Bladder

68
Q

What is the purpose of the four valves of the heart

A

To ensure one way blood flow

69
Q

A blood pressure is a reflection of

A

Arterial Pressure

70
Q

Obstruction of blood to the heart muscle results in

A

Myocardial Infarction

71
Q

This covers the heart and large blood vessels attached to it

A

Pericardium

72
Q

These are small vessels that carry oxygenated blood

A

Arterioles

73
Q

This artery is found in the thigh

A

Femoral

74
Q

Blood leaves the armpits through what vein

A

Auxiliary vein

75
Q

Another name for chest pain

A

Angina

76
Q

When someone pushes on the chest this can cause chest pain only is known as what

A

Costochondritis

77
Q

Chest pain cause by this generally occurs only during body movement

A

Sore muscle

78
Q

A patient who has been hospitalize up to 90 days in a benefit period is covered under

A

Medicare Part A