Final Test Flashcards

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1
Q

What is project management software?

A

• Allows users to plan, track and manage their projects

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2
Q

What are some different kinds of project management software?

A
  • Budgeting & cost management
  • Documentation management
  • Project planning, Project tracking and control
  • Report generation
  • Resource management
  • Communications
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3
Q

What are some advantages of PM software?

A
  • Can collaborate with team members in real time
  • Document sharing
  • Manage and track project costs
  • Ability to manage risks, forecasting and budgets
  • Reporting capabilities
  • Intuitive to use
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4
Q

What are some disadvantages of PM software?

A
  • Can be very costly

* PM software may complicate simple projects

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5
Q

What is a GANTT chart?

A
  • A planning and scheduling tool that displays project activities along a time scale
  • A type of bar chart
  • Breaks the project down into smaller steps
  • Gantt Charts keep users on track, providing a visual timeline for starting and finishing specific tasks
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6
Q

Why are GANTT charts used?

A
  • Keeps everyone on the same page – when everyone has the same information, mutually understood expectations, there are fewer chances for misunderstanding
  • Understand Task Relationships: Gantt Charts show how various tasks are interrelated (concurrent and precedential relationships)
  • Visually very effective
  • Effectively allocate resources
  • Stay on track and forecast into the future: see the project in its entirety
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7
Q

What are some ways to create a GANTT chart?

A
  • Microsoft Office (Project)
  • Mac
  • Google
  • MS PowerPoint
  • MS Excel
  • MS Word
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8
Q

What is phase 1 of the project life cycle?

A

Phase 1:
• Identify need, problem, or opportunity
• Determine if project is to be selected
• Develop project charter: rationale, project objective, expected benefits, general requirements and conditions
• Decide if RFP (request for proposal) is needed

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9
Q

What is phase 2 of the project life cycle?

A

Phase 2:
• Show how project scope will be accomplished
• Plan the work and work the plan
• Develop baseline plan: what needs to be done, how will it get done, who will do it, how long will it take, how much will it cost, what are the risks
• Have actual resources plan the work

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10
Q

What is phase 3 of the project life cycle?

A

Phase 3:
• Accomplish project objectives: project manager leads, project team completes the project
• Increase pace as more resources are added
• Monitor and control progress
• Take corrective action as needed
• Manage and control changes with sponsor approval
• Achieve customer satisfaction with acceptance of deliverable

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11
Q

What is phase 4 of the project life cycle?

A
Phase 4:
•	Collect and make final payments
•	Recognize and evaluate staff
•	Conduct post project evaluation
•	Document lessons learned
•	Archive project documents
•	Record lessons learned
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12
Q

What are some aspects of client feedback?

A
  • To gain the client’s perspective on the team’s performance, how satisfied the client is, and to provide recommendations for future
  • Schedule this shortly after project completion and submission of deliverables
  • Face to face meeting and/or survey
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13
Q

What are some aspects of project change?

A
  • Initiated by the customer
  • Initiated by the project team
  • Caused by unanticipated occurrences during the performance of the project
  • Required by the users of the project results
  • The later in the project that changes are identified, the greater their effect
  • Aspects most likely to be affected are budget and completion date
  • At the start of the project, procedures need to be established regarding how changes will be documented and authorized
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14
Q

What should you do when a client requests changes?

A
  • Have project team members estimate the effects on cost and schedule
  • Be sure team members won’t casually agree to changes that may require additional person-hours
  • Develop open communication and a climate of trust
  • Have users participate up front in the decision to change
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15
Q

What are some aspects of the project manager?

A

• Provides leadership to the project team to accomplish
the project objective.
• Makes sure the client is satisfied with completed work
• Quality manner, within budget and on-time
• Responsibilities: Plan, Organize and Control
• Plan: clearly define project objective with client onside
• Organize: secure appropriate resources to perform work
• Control: monitor actual progress, compare it with initial plans, take corrective action if off track

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16
Q

What are some skills of the project manager?

A
  • Strong leadership ability
  • Ability to develop people
  • Excellent communication skills
  • Good interpersonal skills
  • Ability to handle stress
  • Problem-solving skills
  • Negotiating skills/time management skills