Final Test Flashcards
NFPA 1021
Standard for FO qualifications
What is the NFPA Standard or FO Qualifications
1021
FO1
assigned to supervise small admin or tech group, or a single fire company or apparatus
FO2
Senior Non-chief officer in a large FD. Could be in charge of a larger group doing a specialized service or significant admin section within FD
FO3
BC or District Chief in a large department and/or deputy or asst. chief
FO4
Fire Chief or hold senior positions in charge of a major component of FD
Unity of Command
Management concept that each FF answers to only 1 supervisor, and each supervisor answers to 1 boss
What are the basic principles of organization
- Unity of Command
- Span of Control
- Division of Labor
- Discipline
Span of Control
Max # of people that can be effectively controlled by 1 person
Organizing of an incident by breaking down to small jobs
Division of labor
Discipline
Guidelines established for FF
What are the functions of management
- Planning
- Organizing
- Leading
- Controlling
Planning
developing a plan/scheme/method that is worked our beforehand to accomplish an objective
Organizing
Putting resources together into an orderly, functional, structured whole
Leading
Guiding/directing in a course of action. Influences others to accomplish tasks. The human side of management.
Controlling
Restraining, regulating, governing, counteracting and overpowering.
What are the 3 roles of a company officer
- Supervisor
- Commander
- Trainer
Supervisor
official rep of the fire chief. The FO is expected to carry out all orders and directives issued by the FC
Commander
FO must exercise direct supervision of company members.
Bring order out of chaos
Must be clear, calm, and Concise
Trainer
Making FF under them confident and competent in their skills.
responsible for performance levels of their crew and establish a set of expectation for the company to perform up to.
What are the parts of the Communication Cycle
- Message
- Sender
- Medium
- Receiver
- Feedback
Who created the Scientific Method
Fredrick Taylor
What was the basis for the Scientific Method?
It is based on breaking down of work tasks into their constituent elements.
It called for optimizing the way tasks were performed and simplified the job so workers could be trained to perform them
4 Principles of the Scientific Management:
- Replace “Rule of Thumb” with methods based on SM.
- Scientifically select, train and develop each worker and not have them train themselves.
- Cooperate with the workers to ensure the methods developed are being followed.
- Equally divide work between managers and workers. This allows the managers to apply the SM principles to planning.