Final review

Question 1

TERM: evaluate employee performance against standards set and help employee develop a plan to improve performance?

Answer 1

performance management

Question 2

TERM: specific tasks that an employee is responsible for?

Answer 2

performance dimension

Question 3

TERM: use of a single score to reflect an employees overall performance?

Answer 3

global performance measure

Question 4

TERM: Evaluation approach by evaluating employees from best to worst along some performance dimension or by virtue of their overall performance?

Answer 4

ranking approach

Question 5

TERM: evaluation approach where employees are compared with every other employee in their unit?

Answer 5

paired comparison

Question 6

________ makes it illegal to pay an employee a higher rate based on their gender

Answer 6

Equal pay act

Question 7

When labor supply is less than labor demand what kind of market is it and what can happen?

Answer 7

• tight labor market

- Wages are generally increased

Question 8

When determining how to set their level of wages, what should an organization should consider?

Answer 8

Paying at market will help control labor expenses

Question 9

Organizations use stock related incentive plans in order to?

Answer 9

implement agency theory and encourage employees to think like owners

Question 10

TERM: Managers can motivate their employees to act in certain ways by aligning their interests with the interests of the firm’s other stakeholders

Answer 10

agency theory

Question 11

TERM: when an individuals motivation is lessened because their outputs are mixed with a team and become less noticed

Answer 11

social loafing

Question 12

TERM: When an organization contributes shares of its stock to a trust set up for its employees

Answer 12

Employee stock ownership plan

Question 13

TERM: A pay adjustment to offset the increases in the price of goods and services to prevent wages from lagging in the market.

Answer 13

cost of living adjustment (COLA)

Question 14

what is meant by compensation mix?

Answer 14

The amount of base pay versus variable pay

Question 15

Volvo is an automobile manufacturer which is focused on safety in order to give it a competitive advantage over rival car companies. This emphasis can be described as?

Answer 15

organizational strategy

Question 16

An employee who feels that they have been discriminated against in the work place should first?

Answer 16

report the incident to their company’s H.R. department so it can be investigated and resolved

Question 17

A manager can impact how an employee reacts to a perceived injustice most greatly by?

Answer 17

establishing an open and trusting relationship with the employee

Question 18

TERM: organization which oversees all things related to employee safety on the job?

Answer 18

Occupational Safety and Health Administration (OSHA)

Question 19

When designing a job, the manager should ask several questions related to?

Answer 19

Tasks

Question 20

What would cause an organization to increase their starting rate for a position and thereby create wage compression for current employees?

Answer 20

Labor Shortage

Question 21

How is salary compression viewed?

Answer 21

negative thing by long time employees because their wages are close to those who are new on the job

Question 22

Disciplinary steps follow what order?

-Termination -verbal -suspension -written

Answer 22

verbal, written, suspension, termination

Question 23

When a performance evaluation is ________ there are increased concerns about biases based on ethnicity, gender and age.

Answer 23

subjective

Question 24

The primary goal of incentives is to ________ employees.

Answer 24

motivate

Question 25

TERM: an incentive that companies use to encourage their employees to work towards specific outcomes?

Answer 25

spot award

Question 26

What’s the main purpose of recruitment and selection?

Answer 26

hire employees who have the knowledge, skills and abilities to help the company succeed

Question 27

TERM: Grouping jobs based on similar tasks, duties, responsibilities and qualifications for the purpose of assigning wages

Answer 27

job classification

Question 28

TERM: Giving an employee a pay increase based on how well they have performed over the course of the last evaluation period

Answer 28

merit increase

Question 29

When considering whether to use merit pay increases or merit lump sum bonuses, an organization should consider that:

Answer 29

Bonuses generally cost the organization less because the payout doesn’t permanently increase labor costs, but a wage increase would

Question 30

TERM: level of expected performance

Answer 30

performance standard

Question 31

TERM: An individual incentive plan in which the level of pay employees receive per unit produced changes at certain levels of output

Answer 31

differential piecework plan

Question 32

TERM: Marketing concept used in recruitment designed so applicants can differentiate what one company offers to its employees versus what other companies offer

Answer 32

recruitment value proposition