Final Review Flashcards
Five unique experiences involving hotels and tours
- war zone tours
- tree house hotel
- underwater hotel
- slums tours
- space tours
NAICS
North American Industry Classification System
CTC
Canadian Tourism Commission
IATA
International Air Transport Association
TIAC
Tourism Industry Association of Canada
UNWTO
United Nations World Tourism Organization
CTHRC
Canadian Tourism Human Resource Council
WTTC
World Travel and Tourism Council
CVB
Convention and Visitors Bureau
CBSA
Canada Border Service Agency
Seven issues causing concerns in the tourism sector as defined by the CTC
- transportation
- roles of parks, historic sites and crown land
- evolving role of Canada customs and immigration
- tax issues
- training of tourism workers
- financing the future of tourism
- aboriginal tourism
Two global concerns for tourism sector and how it may impact the industry
- natural disaster: amenities are gone, resorts are wiped out
- climate change: ski resorts season shortened
In the four P’s of marketing mix, which one means “channel of distribution?”
Place
What is the second most important method of promotion for the tourism industry?
Packaging
What does suprastructure refer to?
building
what does infrastructure refer to ?
roads, sewage systems
Provide one example of superstructure from the 2010 Olympic games
- Richmond oval
- Olympic Village
- West wing in the new convention centre
Provide one example of infrastructure from the 2010 Olympic games
Canada line
what type of demand does tourism have?
elastic
there are many reasons why people don’t travel, these are called barriers. name three
- money
- time
- age
- fear
- education
Name the four steps in a destinations life cycle and explain each one
- conception: new concept that is exciting and different
- building: building a new destination that is undiscovered
- maturity: fully developed, marketed successfully
- decline: product is well used and beginning to look rundown
What must be done to the “Decline” stage to reverse the effects?
rethink the product and come up with a new concept
renew and reno constantly
What are the five stages of Tourist Irritation?
euphoria apathy irritation antagonism final level
In 1994 a report determined the scope of the tourism industry. what was the name of this report?
Buchanan Report
The Buchanan report created two organizations. what are the names of those organization?
CTC and CTHRC
There are 9 barriers to tourism acceptance. name 3
inflation
leakage
air, water pollution
crime
what is the different between an attraction and an event?
Attraction is permanent and Events are seasonal, non permanent
What is the difference between Pull and Push motivators?
pull: external motivator that makes you want to go
push: internal motivator that you want to do personally
what is integrated development?
the development of a large parcel of land by a single individual or company to the exclusion of all other developers
what is catalytic development?
the development of a destination in which a single developer encourages complementary businesses in and around the property
what is coattail development?
development of a destination that occurs naturally without community planning
The Buchanan report has some areas of improvement. name two
Enhance tourism
increase number of jobs in the sector
define an excursionist
any person who travels at least 80 km from the place of residence, stays at less then 24 hours and it not commuting to work or school or operating as part of a crew on a train airplane truck bus or ship
define travel deficit
the difference that occurs when the dollar amount spent by tourists choosing to vacation outside their country exceeds the revenue generated by foreign tourists who visit the country
define multiplier effect
tourism dollars that spread through the community profiting businesses and residents not directly involved in the tourism industry
define leakage
the growing influx of tourists
