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Tourism > Final Review > Flashcards

Final Review Flashcards

1
Q

Five unique experiences involving hotels and tours

A
  • war zone tours
  • tree house hotel
  • underwater hotel
  • slums tours
  • space tours
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2
Q

NAICS

A

North American Industry Classification System

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3
Q

CTC

A

Canadian Tourism Commission

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4
Q

IATA

A

International Air Transport Association

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5
Q

TIAC

A

Tourism Industry Association of Canada

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6
Q

UNWTO

A

United Nations World Tourism Organization

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7
Q

CTHRC

A

Canadian Tourism Human Resource Council

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8
Q

WTTC

A

World Travel and Tourism Council

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9
Q

CVB

A

Convention and Visitors Bureau

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10
Q

CBSA

A

Canada Border Service Agency

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11
Q

Seven issues causing concerns in the tourism sector as defined by the CTC

A
  1. transportation
  2. roles of parks, historic sites and crown land
  3. evolving role of Canada customs and immigration
  4. tax issues
  5. training of tourism workers
  6. financing the future of tourism
  7. aboriginal tourism
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12
Q

Two global concerns for tourism sector and how it may impact the industry

A
  1. natural disaster: amenities are gone, resorts are wiped out
  2. climate change: ski resorts season shortened
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13
Q

In the four P’s of marketing mix, which one means “channel of distribution?”

A

Place

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14
Q

What is the second most important method of promotion for the tourism industry?

A

Packaging

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15
Q

What does suprastructure refer to?

A

building

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16
Q

what does infrastructure refer to ?

A

roads, sewage systems

17
Q

Provide one example of superstructure from the 2010 Olympic games

A
  1. Richmond oval
  2. Olympic Village
  3. West wing in the new convention centre
18
Q

Provide one example of infrastructure from the 2010 Olympic games

A

Canada line

19
Q

what type of demand does tourism have?

A

elastic

20
Q

there are many reasons why people don’t travel, these are called barriers. name three

A
  • money
  • time
  • age
  • fear
  • education
21
Q

Name the four steps in a destinations life cycle and explain each one

A
  1. conception: new concept that is exciting and different
  2. building: building a new destination that is undiscovered
  3. maturity: fully developed, marketed successfully
  4. decline: product is well used and beginning to look rundown
22
Q

What must be done to the “Decline” stage to reverse the effects?

A

rethink the product and come up with a new concept

renew and reno constantly

23
Q

What are the five stages of Tourist Irritation?

A 
euphoria
apathy
irritation
antagonism
final level
24
Q

In 1994 a report determined the scope of the tourism industry. what was the name of this report?

A

Buchanan Report

25
Q

The Buchanan report created two organizations. what are the names of those organization?

A

CTC and CTHRC

26
Q

There are 9 barriers to tourism acceptance. name 3

A

inflation
leakage
air, water pollution
crime

27
Q

what is the different between an attraction and an event?

A

Attraction is permanent and Events are seasonal, non permanent

28
Q

What is the difference between Pull and Push motivators?

A

pull: external motivator that makes you want to go
push: internal motivator that you want to do personally

29
Q

what is integrated development?

A

the development of a large parcel of land by a single individual or company to the exclusion of all other developers

30
Q

what is catalytic development?

A

the development of a destination in which a single developer encourages complementary businesses in and around the property

31
Q

what is coattail development?

A

development of a destination that occurs naturally without community planning

32
Q

The Buchanan report has some areas of improvement. name two

A

Enhance tourism

increase number of jobs in the sector

33
Q

define an excursionist

A

any person who travels at least 80 km from the place of residence, stays at less then 24 hours and it not commuting to work or school or operating as part of a crew on a train airplane truck bus or ship

34
Q

define travel deficit

A

the difference that occurs when the dollar amount spent by tourists choosing to vacation outside their country exceeds the revenue generated by foreign tourists who visit the country

35
Q

define multiplier effect

A

tourism dollars that spread through the community profiting businesses and residents not directly involved in the tourism industry

36
Q

define leakage

A

the growing influx of tourists

Tourism (1 decks)

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