Final review Flashcards

1
Q

What are the steps of the DM process?

A
RDIESI
Recognise a decision situation
Define the decision problem
ID alternative courses of action
Evaluate the courses of action
Select a course of action 
Implement, monitor & modify
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2
Q

What are the stages of the MR Process?

A
ESDDDCPAP
Establish the need
Specify objectives and information needs
Determine design
Develop data collection procedure
Design the sample
Collect the data
Process the data
Analyse the data 
Present the results
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3
Q

What are the essential elements of a decision problem?

A
  • Management has an objective to accomplish
  • If alternatives exist and uncertainty for course of action exists which may enable the firm to achieve its objectives, then this is a decision problem
  • The different alternatives of courses of action must be determined, evaluated and so on
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4
Q

What are problems, opportunities, and symptoms in the MR context?

A

PROBLEMS are factors (independent variables) that impede an organization’s performance from meeting its objectives. They require corrective action.
OPPORTUNITIES are situations where performance could be improved by undertaking new activities- and these can often arise from problems.
SYMPTOMS are conditions (dependent variables) that indicate the presence of problems or opportunities manifested and measured by performance indicators.

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5
Q

What are the characteristics research objectives should possess?

A
  • Should be in writing
  • Precisely stated in order to communicate exactly why the study is being conducted
  • Agreed upon by both the researcher and the decision maker
  • Should be obtainable (realistic)
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6
Q

Which type of research is Descriptive research? Causal Research?

A

CONCLUSIVE RESEARCH

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7
Q

What are the nature and role of research design in MR?

A

A research design is the basic plan that guides the data collection and analysis phases of the research project.
The design specifies the type of information to be collected, sources of data and data collection procedure.
The research design selected is generally a function of the objectives of the research project- determined by the information needs of the decision-maker

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8
Q

How is exploratory type design of research best characterized?

A

Exploratory Research Design is best characterized by flexibility and lack of structure- since exploratory research is appropriate in the initial stages of the DM process.

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9
Q

What is descriptive research?

A

Descriptive research is a mode of research whose purpose is to characterize marketing phenomena, identify associations among selected variables and/or make predictions regarding the occurrence of marketing phenomena.

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10
Q

How does the design in descriptive research differ from that in exploratory research?

A

The design in descriptive research differs from that in exploratory research in the need for more structure. This follows from the nature of the decision situation with which descriptive research is associated- clear statement of the problem, specific research objectives and detailed information needs.

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11
Q
  1. How would you describe causal research design?
A

Casual research design requires a planned and structured design. This looks at cause and effect (as opposed to relationships between variables).
Casual or independent variables are manipulated in a relatively controlled experimental environment.

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12
Q

How does cross-sectional and latitudinal design differ from the longitudinal design?

A

Latitudinal and cross-sectional design differs from the longitudinal design in that it involves taking a sample of population elements at one point in time- it is generally associated with descriptive research. A longitudinal design involves measuring a fixed sample over different points in time.

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13
Q

What are the advantages longitudinal design offers relative to cross-sectional design?

A
  • Analytical in nature
  • Yields more data
  • Data more accurate
  • Yields comparable data at lower cost
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14
Q

What is the primary distinction between qualitative and quantitative research?

A

Qualitative research involves a smaller number of individuals within a longer time span.
Quantitative research involves a larger number of respondents within a relatively brief span.

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15
Q

What are the qualitative models in MR?

A
  • Secondary Data sources
  • Observation and tracking methods
  • Focus groups
  • Measurement and scaling
  • Survey and questionnaire design
  • Other methods?
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16
Q

What are the quantitative models in MR?

A
  • Verbal: word of mouth say
  • Conceptual: test market simulator
  • Graphical: a perceptual space
  • Statistical: Bayesian decision theory
  • Mathematical: the product growth model
17
Q

What are the sources of data in MR?

A

Respondents/ Analogous situations/ Experimentation/ Secondary data

18
Q

What is a syndicated source?

A

A syndicated source is a predominantly profit-making organization that provides standardized data to an array of clients.

19
Q

What are the types, categories, of data syndicated sources supply?

A

Consumer/wholesaler/advertising evaluation/ retail/ industrial/ media& audience data

20
Q
  1. Provide a description and evaluation of the concept in MR of single sourcing.
A

This is the idea that a user of MR can get access to a single, comprehensive and integrated database from a marketing research provider containing all the data the user needs (e.g. bar code scanning)
Through technology, the user can get information to achieve real-time decisions. This real-time technology can aid in making the identification of a cause and effect relationship easier.
While single sourcing has a number of advantages, its main focus is the collection of data- but remember that the successful use of MR is the analysis of data to produce meaningful information to help make an effective decision.

21
Q

What is the role of a marketing information system (MIS / MDSS) within an organization?

A

Gather, analyze and report for decision-making purposes.

22
Q

What are the attributes of a good MIS or MDSS output?

A

Timely/Flexible/Convenient/Accurate/Inclusive

23
Q

What are the advantages and disadvantages of the observation method of doing research?

A
ADVANTAGES
-Do not need willingness
-Reduced bias
DISADVANTAGES
-Everything not observable
-Personal and intimate activities difficult
-Cost
24
Q

What are the advantages and disadvantages of the communication method of doing research?

A
ADVANTAGES
-Versatility
-Speed and cost
-More control
DISADVANTAGES
-Willingness
-Inability
-Influence
25
Q

What are the observational approaches?

A

OBSERVATIONAL APPROACHES: RECORDING BEHAVIOR

  • Natural vs Contrived
  • Disguised vs Undisguised
  • Structured vs Unstructured
  • Direct vs Indirect
  • Human vs Mechanical
26
Q

What are the communication approaches?

A

COMMUNICATION APPROACHES: QUESTIONING RESPONDENTS

  • In-person interview
  • Telephone interview
  • Mail interview
  • Computer diskette interview
  • Internet interview
  • Single person- focus group?
27
Q

What is the difference between domestic and international marketing research?
There are 4 factors that have an influence on the method:

A
New parameters
New environments (PESTLE)
Greater number of variables may be involved
It may be required to have a broader definition of the competition
28
Q

What does international marketing research aim to achieve?

A

To strive/ascertain solutions to specific problems
To assist in DMP through accumulation and evaluation of data
To make informed marketing decisions

29
Q

How do you justify the need for international marketing research?

A

Returns can be higher, and influential factors (PESTLE) are more complicated.

30
Q

Explain why a firm would still use secondary data in spite of its shortcomings.

A

Savings in cost

Savings in time

31
Q

How can marketing research help in international product adaptation?

A

With exploratory research and targeting information