Final Review Flashcards
What is universality healthcare?
Everyone who is eligible to be insured is covered for all health services
What is accessibility healthcare?
Everyone who is insured must have reasonable access to insured services without additional charges
What is comprehensiveness healthcare?
All medically necessary services are covered
What is portability healthcare?
Coverage transferrable between provinces territories and out of country limitations
What is public administration healthcare?
It is financed and managed by the government
What are four categories of care in the Canadian healthcare system?
Promotion
Prevention
Restoration
Long-term care
What is promotion?
Encouraging, good health
What is prevention in the healthcare system?
Preventing health problems
What is restoration in healthcare system?
Restoring health and rehabilitation
What is long-term care in the healthcare system?
Providing long-term care
How does a family access long-term care?
The client requires an assessment then a case manager will be assigned. Case manager helps to obtain the needed services.
List six members of the healthcare team community or facility
Managers
LPN
RN
Patient care coordinator
Physiotherapist
Healthcare assistant
What is a task?
A function procedure or activity that a support worker assist with or performs for the client
What is assigning?
Appointing someone to take on a responsibility to complete a task while providing client care
What is authority?
The legal right to do something
What is delegation?
A process by which a nurse authorizes another care provider to perform certain tasks
What is a delegation of task?
A nurse authorizes another healthcare provider to perform a certain task
What is a group?
People must interact, be aware of their group membership, influence each other, and have common goals
What are the four stages of a group?
Orientation(forming)
Dissatisfaction (storming)
Resolution (norming)
Production (performing)
What is orientation stage of a group?
Beginning of a group and getting acquainted
What is the dissatisfaction stage of a group?
Time where anger towards group or group leader
What is the resolution stage of a group?
Established group rules
What is the production stage of a group?
Work is getting done with collaboration and flexibility
What are three helpful task behaviors?
Giving information and sharing ideas
Seeking information
Defining the problem
What are three helpful relationship behaviors?
Encouraging participation
Helping release tension
Giving praise and support
What are three differences between individual problem-solving and group problem-solving?
Self-can be made instantly
Group -can be made more creative and complex
Group -tries out a variety of approaches
What is collaboration?
To work together towards a common goal
What are four examples of collaborative practice?
Leader share information
Provide feedback
Solve problems
Coordinate activities to meet shared goal
What are five examples of a respectful workplace?
Encouragement and support
Be respectful towards others
Resolve disputes in a constructive manner
Take responsibility and initiative
Promote safety
What are eight qualities of a good work ethic?
Punctuality
Reliability
Accountability
Conscientiousness
Courtesy and respect
Honesty
Cooperativeness
Empathy
What are the seven rates of the individual?
Right to be treated with dignity and respect
Write to confidentiality
Right to privacy
Right to refuse treatment
Right to be in inform
Right to equal access
Right to refuse to be used as a teaching subject
What are four responsibilities of the employer?
Job description
Supervision
Personnel policies
Safety policies
What are four rights of an employee?
Fair salary
Sufficient notice of schedule or policy changes
Access to policy procedure information
Access to performance evaluations
What are four responsibility of an employee to an employer?
Be an advocate and respect, clients rights
Report unsafe for unethical practises
Provide safe and respectful care to clients
Being an active member of the health team
What is Work safe BC?
Medical hospital and rehabilitation services are provided to injured workers
What are four important qualities of a healthcare assistant?
Dependability
Patience
Empathy
Flexibility
