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Supply Chain > Final Quiz Questions > Flashcards

Final Quiz Questions Flashcards

1
Q

Which is a brainstorming tool used for identifying underlying causes to a​ problem? A. histogram B. check sheet C. tree diagram D. fishbone diagram

A

D. fishbone diagram Chapter 13

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2
Q

Which quality expert emphasized the differences between tactical and strategic quality​ considerations? A. Ishikawa B. Juran C. Crosby D. Deming

A

B. Juran Chapter 13

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3
Q

Which of​ Garvin’s dimensions of product quality describes the propensity for a product to function over its useful​ life? A. performance B. durability C. reliability D. serviceability

A

C. reliability Chapter 13

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4
Q

What risk and return factors characterize an​ “excellent candidate” for a​ project? A. high return and low risk B. low return and low risk C. high return and high risk D. low return and high risk

A

A. high return and low risk Chapter 12

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5
Q

Which of the following is NOT a quality dimension of collaborative supplier​ relationships? A. selecting and rewarding suppliers based on quality considerations B. training and developing suppliers C. more suppliers to choose from D. ​long-term relationships with few suppliers

A

C. more suppliers to choose from Chapter 13

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6
Q

What quality expert advocated statistical​ thinking, or looking at quality problems from a​ data-driven perspective? A. Crosby B. Juran C. Ishikawa D. Deming

A

D. Deming Chapter 13

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7
Q

What is the practice of producing a little bit of​ everything, everyday? This practice is also known as uniform plant​ loading, mix-model​ assembly, or uniform plant scheduling.

A.

kaizen

B.

jidoka

C.

heijunka

D.

kanban

A

C.

heijunka

Chapter 15

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8
Q

Aggregation breaks product families into individual products and components of products. A. True B. False

A

false Chapter 10

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9
Q

A company that breaks large shipments to a warehouse into smaller shipments to several locations uses what logistics​ configuration? A. consolidation warehousing B. milk run system C. cross docking D. hub and spoke system

A

C. cross docking Chapter 11

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10
Q

What describes the extent to which the supply chain is outsourced versus being owned by the target​ firm? A. geographical dispersion B. vertical integration C. globalization D. horizontal integration

A

B. vertical integration Chapter 11

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11
Q

A Six Sigma process allows for how many defective parts per​ million?

A.

1.2

B.

233

C.

3.4

D.

​6,210

A

C.

3.4

Chapter 15

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12
Q

In a chase SOP​, A. the exact amount that is demanded is produced each period. B. inducements are offered to spike demand during periods of low demand. C. the same amount is produced each period. D. a mixture of SOP methods are used.

A

A. the exact amount that is demanded is produced each period. Chapter 10

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13
Q

Which of the following is NOT an example of poka​ yoke?

A.

a stove burner turns off automatically when a pot or pan is removed

B.

car headlights that turn on when the driver flips a switch

C.

a smoke detector​ can’t be mounted on the wall until a battery is installed

D.

the restricter in your gas tank that​ won’t let you put the wrong kind of fuel in the tank

A

B.

car headlights that turn on when the driver flips a switch

Chapter 15

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14
Q

Raw materials inventory is associated with what supply chain​ processes? A. downstream processes B. core processes C. supplemental processes D. upstream processes

A

upstream processes chapter 9

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15
Q

According to the situational leadership​ model, if there is a low need for emotional support but a high need for​ guidance, the leader must engage in A. participating. B. telling. C. selling. D. delegating.

A

B. telling. Chapter 12

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16
Q

What stage in team development is characterized by achievement of a mutually​ supportive, steady​ state? A. norming B. performing C. mourning D. storming

A

B. performing Chapter 12

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17
Q

What quality expert taught that​ quality, as a managed​ process, can be a source of improved financial performance for any​ firm? A. Crosby B. Ishikawa C. Deming D. Juran

A

A. Crosby Chapter 13

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18
Q

What is the visible tip of the Lean Iceberg of​ wastes?

A.

transportation costs

B.

inventory

C.

administration

D.

energy

A

B.

inventory

Chapter 15

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19
Q

According to the situational leadership​ model, if there is a low need for emotional support and a low need for​ guidance, the leader must engage in A. delegating. B. telling. C. selling. D. participating.

A

A. delegating. Chapter 12

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20
Q

Systematic samples are taken according to

A.

time or sequence.

B.

size or sequence.

C.

time or size.

D.

None of the above.

A

A.

time or sequence.

Chapter 14

Systematic samples are not as good as random samples but they will do if it is not possible to get random samples

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21
Q

Strategic change often follows an​ S-shaped pattern where new changes are​ launched, they​ flourish, and then

A.

stabilize.

B.

accelerate.

C.

die off.

D.

sharply take off.

A

A.

stabilize.

Chapter 15

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22
Q

Which of the following is NOT a type of variables control​ chart? A. X​ (process population​ average) B. p​ (proportion defective) C. R​ (range) D. s​ (standard deviation)

A

B. p​ (proportion defective)

Chapter 14

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23
Q

All of the following are cornerstones of sustainable logistics​ EXCEPT: A. society B. economy C. responsibility D. environment

A

C. responsibility Chapter 11

24
Q

The inspection ratio is the ratio between the cost of inspection and the cost of failure resulting from a particular step in the process.

A.

True

B.

False

A

True Chapter 14

25
Q

Reorder points for when there is no variation in demand during lead times are called A. probabilistic reorder points. B. stochastic reorder points. C. deterministic reorder points. D. None of the above.

A

deterministic reorder points. chapter 9

Deterministic is when you have know what the demand is going to be (less common but could be like the demand for bike tires is always going to be 2 for each bike)

Stochastic demand is the more real life situation when you do not know the demand and have to figure it out

26
Q

Slowing down transportation to save fuel costs is an example of what​ trade-off? A. ​cost-to-cost B. modal C. ​cost-to-transit D. ​cost-to-customer

A

A. ​cost-to-cost Chapter 11

27
Q

Gantt charts can show precedence relationships in modern software. A. True B. False

A

A. True Chapter 12

28
Q

All of the following are purposes of carrying inventory​ EXCEPT: A. creating economies of scale B. improving gross margins C. managing production lead times D. tempering uncertainty E. improving service levels

A

B. improving gross margins Your answer is correct chapter 9

29
Q

Using logistics to regulate the speed of movement of goods through a supply chain is managing A. cost. B. sustainability. C. access. D. flow.

A

flow Chapter 11

30
Q

All of the following are phases of Six Sigma EXCEPT

A.

investigate.

B.

define.

C.

analyze.

D.

measure.

A

A.

investigate.

Chapter 15

31
Q

Which planning input is a quick analysis to make sure that capacity exists at the aggregate level to produce the units projected in the sales and operations​ plan? A. aggregate capacity planning B. detailed capacity planning C. ​rough-cut capacity planning D. capacity loading analysis

A

A. aggregate capacity planning Chapter 10

32
Q

Products that are sent directly to the customer and not placed in finished good inventory are called A. ​make-to-order inventory. .B. ​make-to-spec inventory. C. ​make-to-stock inventory. D. ​work-in-process inventory.

A

A. ​make-to-order inventory. chapter 9

33
Q

All of the following are objectives of​ PERT/CPM EXCEPT A. determine how long it should take to finish a project B. help map out a plan of the project to better understand where the project team is going visually C. find out which tasks require tight control and which can more easily be delegated D. brainstorm project ideas

A

D. brainstorm project ideas Chapter 12

34
Q

Which of the following is NOT a type of attributes control​ chart?

A.

u​ (number defects per​ unit)

B.

R​ (range)

C.

np​ (number defective or number​ nonconforming)

D.

p​ (proportion defective)

A

B.

R​ (range)

Chapter 14

35
Q

Demand that is created as managers conseptualize forecasts and guess at future demand is called​ what? A. indirect demand B. derived demand C. dependent demand D. independent demand

A

B. derived demand Chapter 11

36
Q

Which of the following is NOT one of the five main logistics​ processes? A. demand planning B. warehousing C. transportation D. demand processing E. inventory management

A

A. demand planning Chapter 11

37
Q

All of the following are definitions of quality EXCEPT A. a product or service free of deficiencies. B. conformance to requirements. C. the characteristics of a product that bear on its ability to satisfy stated or implied needs. D. All of the above are definitions of quality.

A

D. All of the above are definitions of quality. Chapter 13

38
Q

A company that places orders for materials on a fixed weekly interval uses a A. periodic inventory system. B. ​Q/R system. C. continuous review system. D. perpetual system.

A

periodic inventory system chapter 9

39
Q

All of the following are part of the seven managerial quality tools EXCEPT A. fishbone diagram B. affinity diagram C. interrelationship digraph D. matrix diagram

A

A. fishbone diagram Chapter 13

40
Q

The process in the control chart above is

A.

out of control.

B.

in control.

A

A.

out of control.

Chapter 14

41
Q

The number of tires that are required based on the number of bicycles in demand is an example of what kind of​ demand? A. dependent demand B. independent demand C. consequential demand D. parent demand

A

A. dependent demand chapter 9

42
Q

A​ world-class, or Six​ Sigma, capability index is A. 2.0. B. 1.25. C. 1.0. D. 1.33.

A

A. 2.0.

Chapter 14

43
Q

All of the following were mentioned as methods for managing organizations and improving them EXCEPT

A.

supply chain management.

B.

lean.

C.

Six Sigma.

D.

All of the above methods were mentioned.

A

D.

All of the above methods were mentioned.

Chapter 15

44
Q

The process in the control chart above is

A.

not stable.

B.

stable.

A

A.

not stable.

Chapter 14

45
Q

A high risk and low return Six Sigma project is categorized as

A.

a dog.

B.

a home run.

C.

​low-hanging fruit.

D.

None of the above.

A

A.

a dog.

Chapter 15

46
Q

A capacity that is specified by the manufacturer of a machine is A. a theoretical capacity. B. an actual capacity. C. a design capacity. D. an available capacity.

A

a design capacity. Chapter 10

47
Q

What logistics configuration takes small shipments and combines them into larger shipments that are more​ economical? A. cross docking B. hub and spoke system C. break bulk facilities D. consolidation warehousing

A

D. consolidation warehousing Chapter 11

48
Q

The production of more units always results in economies of scale. A. True B. False

A

B. False Chapter 10

49
Q

The diagram to the right shows a capacity planning strategy of adding capacity incrementally in anticipation of increasing demand. What strategy is​ it? A. matching capacity B. expanding capacity C. leading capacity D. lagging capacity

A

C. leading capacity Chapter 10

50
Q

The critical path in a PERT diagram is defined as A. the longest path through the PERT network. B. the path in the PERT network with no slack. C. the fastest path through the PERT network. D. Both A and B. E. Both B and C.

A

Both A and B. Chapter 12

51
Q

The process in the control chart above is

A.

out of control.

B.

in control.

A

B.

in control.

Chapter 14

52
Q

What are large database systems that tie together nearly all the disparate information systems​ firm-wide? A. ERP systems B. supply chain systems C. MRP systems D. manufacturing systems

A

A Chapter 10

53
Q

Consignment inventory is stock that is owned by the buyer but is in the physical possession of the supplier. A. True B. False

A

false chapter 9

54
Q

What project phase typically incurs the highest rate of​ spending? A. initiation phase B. closure phase C. execution and controlling phase D. planning phase

A

C. execution and controlling phase Chapter 12

55
Q

All of the following are primary inputs in an MRP system EXCEPT A. competitor sales B. master production schedule C. bill of materials D. inventory status file

A

A. competitor sales Chapter 10

56
Q

All of the following are assumptions of the economic order quantity​ (EOQ) model​ EXCEPT: A. the item price is fixed and does not change B. there is no variation in lead times C. minimum order quantity of at least 100 units D. demand is known and constan

A

minimum order quantity of at least 100 units chapter 9

Supply Chain (2 decks)

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