Final Proj Mgmt Flashcards

1
Q

What is the difference in QC and QA?

A

QC is the standards to which the construction or assembly of a building component has been incorporated into the projects design, while QA is the process that verifies these standards have been rated

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2
Q

What are some issues with quality design?

A
  1. missing details
  2. constructability issues
  3. lack of coordination b/w A/E
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3
Q

What are some actions taken to keep quality from dropping that owners and there consultants can pursue?

A
  1. conduct in-house peer reviews of plans and specs
  2. Involve a QC/QA consultant
  3. Update any systems that stand in way of quality document development
  4. Establish accountability for everyone at every stage of document development
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4
Q

What is Total Quality Management (TQM)?

A

TQM encompasses elements that form the basis of a companywide focus on quality- elements that extend fro the office to the field.

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5
Q

What is benchmarking?

A

Benchmarking is a procedure where a company seeks out and studies the best practices in order to produce a superior preformance.

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6
Q

What are two types of beenchmarkinghow and how do they work?

A
  1. Internal benchmarking which is investigating the practices and perfomances within a company
  2. External benchmarking which compares the company’s practices and performances with world class performers.
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7
Q

What is ISO and what does it do?

A

The International Standards Organization, founded in 1946, was set up to promote voluntary manufacturing and trade communication standards.

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8
Q

What are some of the basic quality management principles involved with ISO

A
  1. Management Responsibility
  2. Quality system principles
  3. Contract Review
  4. Purchasing
  5. Inspections and Testing
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9
Q

What is the Sigma Six Approach?

A

An equation used by statiticians to measure the variablility in any process. For motorola it must have produces 3.4 per million opportunities to achieve this.

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10
Q

What aspects of a consruction company help start the right track for QC/QA?

A
the quality of :
1. estimating departments product
2. the purchasing function
3. the accounting department
All these reflect the company image back to the community
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11
Q

What are toolbox talks good for?

A

a good venue for discussing quality issues and examples of lack of quality can be directed toward those responsible subcontractors and tradespeople

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12
Q

Where does the control of quality construction begin?

A

With and intense review of the plans and specs

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13
Q

Why is it important to address QC/QA in preconstruction conference?

A

To bring together the GC, Subs, A/E to ensure that the critical components of construction proceed so that the highest quality results are achieved.

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14
Q

What are two ways to physically see if QC/QA aspects have been met in design construction components before construction procedes?

A

Using Sample Panels and Mock-ups

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15
Q

Does a punch list qualify as a QC/QA checlist?

A

yes this helps the proj super and manager get closer to that ZERO PUNCHLIST GOAL

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16
Q

What does a clean site do?

A

If done inside and out of building this improves overall quality of work.

17
Q

When is the perfect time to discuss and review quality issues during the project?

A

At weekly subcontractor meeting

18
Q

What is the purpose of a Construction Quality Control Plan (CQCP)?

A

To delope a plan that involves formulating a set of policies and procedures, also requiring a qualifiedd individual to assume the duties and responsibilities of a CQCP manager,

19
Q

What is the inspection checklist method?

A

This is a series of forms developed by the CQCP manager, that assist field supervisors in their weekly inspections of the work of various trades

20
Q

What do inspection checklists serve as?

A

They serve as a guide and also provide inspecting supervisors with some basic knowledge of the quality points associated with each trade.

21
Q

What are four quality inspection tips?

A
  1. Inspect quality on walkthroughs at a bare minimum of once weekly
  2. Prompt notification of unacceptable work, materials, or equipment.
  3. Directly call Subs owner or manufacturer/vendors reps if substandard work or repeated lack of quality continues
  4. conduct a walkthrough to create a punchlist advising all subs of unacceptable work and whenit must be completed by.
22
Q

What is sustainability?

A

Sustainability is an economic state where the demands placed upon the environment by people and commerce can be met without reducing the capacity of the environment to provide for future generations

23
Q

What do they mean when they say sustainability?

A

the quest to sustain economic growth while maintaining long-term environmental health.

24
Q

What is LEED?

A

The Leadership in Energy and Environmental Design, it is a trademark-protected rating system developed by the United States Green building Council USGBC, a program of standards and certification for accreditation purposes.

25
Q

What is the effect of green building in the private sector?

A

Private developers have recognized the value of green building both in terms of costs and in public relations

26
Q

What is BIM Building Information Modeling?

A

It is the transition from 2-D to 3-D design and is sometimes used synonymously with virtual building model(VBM) or virtual design and Construction, each of which refers to the ability to produce a 3-deminsional view of a construction project as building components are designed, modified, or deleted.

27
Q

What issues are adressed in BIM?

A

coordination and Interference issues

28
Q

What are some advantages of BIM?

A
  1. Reducing delays in design and construction schedules
  2. reduces change orders related to coordination/component conflict problems
  3. Change on and all related work is changed
  4. reduced RFIs
29
Q

What are disadvantages to BIM?

A
  1. not all Contractors can afford it
  2. importing and exporting file formats
  3. level of detail
  4. collaboration software is not intergrated with contractors other systems
  5. learning curve
30
Q

what is a specific case study of BIM?

A

Chase belly ups subs with sincor/bim models,etc.

31
Q

What is mediation?

A

A mediator brings disputing parties together to arrive at reasonable & realistic solutions

32
Q

What are some advantages of mediation?

A
  1. Maximizes win-win agreements
  2. Confidential; keeps disputes in-house
  3. One of the fastest and most cost-effective processes available; prevents conflicts from escalating if used early
  4. Recognizes the importance of ongoing relationships
  5. Proven to be one of the few available healing processes
  6. Voluntary – not subject to control by 3rd parties or judges
  7. Portable – can take place in a conference room, office, or job site
33
Q

What are some other dispute avoidance system besides mediation?

A
  1. On-site neutrals
  2. Dispute review boards
  3. Facilitated negotiations/meetings
  4. Arbitration
  5. You can tailor procedures and rules to the specific needs of your project
34
Q

What is arbitration?

A

A private, informal procedure whereby all parties agree, in writing, to submit disputes to an impartial 3rd party

35
Q

What is the arbitrators purpose?

A

to serve as impartial and knowledgable nuetrals