final (most important) Flashcards
what are the 5 steps to starting a small business? (know in order)
- assess your strengths
- choose the right business
- write a business plan
- funding
- opening your business
what are some key components of writing a business plan?
- 20-40 pages detailed document about your business
- increases chances of actually opening a business. encourages banks to fund your business when there is strong evidence to prove your business is worth investment
business start-up check list
business plan market research open business account permits and licenses register for business number register business name business license in your municipality
sole proprietorship
liability falls on the owner, if your business was sued and your insurance didnt cover the full amount they can use your personal assets. usually the case with business dept. they are responsible for their employees as well
partnership
liability of business will be shared among partners. all partners are responsible for paying debts, personal assets may be used. all partners are responsible for employees.
corporations
liability within corporation is limited, personal assets of shareholders are not at stake. only corporations are at risk and are used to pay out damages/debts
cooperative
owned by an association of members. the least common form, but can be appropriate in situations where a group of persons or businesses decide to pool their resources to provide access to common needs. such as delivery of products/services, sale of products or service etc.
what is newfoundlands HST
15%
how can your company charge and collect HST?
if your company makes $30,000 in 4 consecutive calendar quarters
because you charge HST and are required to submit HST you can also claim ________
input tax credits
what is input tax credits (ITC)
taxes you pay on items you purchase or services rendered to run your business and are used against the HST you collected for that period (used solely for business purposes)
how long are MTs required to keep records?
10 years
when can MT’s destroy records?
after 6 years from the end of the tax year
a business plan should include:
executive summary market analysis marketing strategy operations plan financial
an executive summary should include:
mission statement company structure service/product offered customer base why do you have the opportunity to open this business what is the future of the business how will you know if you are successful
what are the components of the financial section of the business plan
how much you will need for start-up costs
what is your income statement (monthly statement for 3-5 years including sales and expenses)
cash flow statement
balance sheet
what are the 4 P’s
price - set price on popular margins, competitor prices, financing, options or price a customer is willing to pay
product - improve your product or service based on findings about what your customers really want/need. focus on function, appearance and customer service
place- decide where to set up and how to distribute a product. compare the characteristics of different locations and the value of sale (retail wholesale, online)
promotion- figure out how to best reach particular market segments in areas of advertising and publicity, social media, and branding.
primary research
surveys, observations and experimentations to gather information or responses to specific questions
secondary research
uses company records, research studies and books and applies the information to answer the question
benefits of a financial plan include:
- cash management-outlines perdiods of high and low revenue
- long range view-outlines what needs to be done to grow the business in long term
- spotting trends- outlines times when something has caused increase in sales
- prioritizing trends- identify the most important expenditures
- measuring progress- determine if business is a success
what is the purpose of the WHSCC? (workplace health and safety compensation commision)
it is an employer funded no fault insurance system that promotes safe and healthy workplaces, provides return to work programs and fair compensation to injured workers and their dependants
how much do WHSCC cover
up to 6 on-half-hour treatments and will only pay $40 per session
treating MVA clients
- private insurance must be used first
- policy number
- identification number
- members name and date of birth
- members policy name
- dollar value per year, percent coverage and date of year start - section B after private insurance is exhausted
- has cx open a section b file
- policy number
- driver info if not client
- insurance company
- insurance adjuster
- insurance address and adjusters telephone number - get lawyer information
- name of low firm and lawyer
- contact info
- file number if client hasnt
purpose of medico-legal report
- to help a judge or jury decide the amount of compensation for an injured person
- to assist in determining a claimants entitlement to statutory accident benefits
- should disclose any assumptions or factual bases for the opinions expressed
- report should be objective and credible
- write in a professional manner and avoid the role of advocate
form of the medico-legal report
qualifications identify of person examined purpose of report history of injury list of injuries previous health assessment clinical impression treatment progress prognosis recommended treatment/diagnostic examinations thank you
what are the prohibitions on advertising
- a testimonial by a client or former client or by a friend or relative of a client or former client
- claims or guarantees about treatment that cannot be verified
- an endorsement of a product or line of products
- anything that is false or misleading
- any reference to discounts or free giveaways
- any sexual innuendo or language of a sexual nature
- any statements that discriminate on the basis of a protected status under human rights legislation, and
- any wording that would imply that staff and facility are members of the college when they are not
examples of appropriate advertising iterms
clinic and and address
name of massage therapist and indication of college membership
services offered
clinic phone number and hours of operation
wheelchair accessibility/free parking
8 steps to successful networking
- think positively and smile
- know your goal
- have a message strategy
- manage your time
- hold the sales pitch
- be respectful
- make it a team activity
- get involved
research literacy
the ability to understand and use information technology tools to carry out research, including the use of discipline related software and online resources
rationalism
the practice or principle of basing opinions and actions on reason and knowledge rather than religious belief or emotional response
empiricism
the practice of relying on observation and experiment especially in the natural sciences
hypothesis
a statement about the expected relationships between two or more concepts that can be tested
evidence based practice
a model of professional practice that uses particular methodologies to draw conclusions from research literature
quantitive
based on idea that material can be quantified, measures and expressed numerically
qualitive
based on answers to specific questions
internal validity
the reliable measures
refers to accuracy and quality of the study
only refers to specific study in question
reported outcomes are the consequence of the relationship between the independent and dependent variable
external validity
- extent to which a studys results can be generalized or applied to other pepole or settings
- the degree to which the conclusions in your study would hold for other persons in other places at other times
- can be applied to other studied/research
threats to internal validity
- bias: at pre-test differences between groups exist that may interact with the independent variable and therefore be responsible for the observed outcomes
- confounding variables: variables that the researcher failed to control, or eliminate, damaging the internal validity of an experiment
credibility of a research study
random assignment- use of chance procedures in experiments to ensure that each participant has the same opportunity to be assigned to any given group
blinding- refers to the distribution of material presented to the groups, some participants will have information withheld from them
placebo response- pharmacologically inert substance such as a sugar pill or a treatment that has no effect on the outcome of the treatment
non-specific treatment: outcome other than predicted or caused by the treatment being employed
sham treatment: variation of placebo used to separate the specific effect of a treatment from non-specific effect
journal
a scholarly publication containing articles written by researchers, professors and other experts
.org
usually non-profit organization
.com
usually a commercial site
.edu
refers to educational institute
.gov
refers to government site
(“ “)
limit search to specific phrase
“OR”
help you search multiple words at once
asterisks *
will retrieve words with multiple endings
~
help search for synonyms
AND
allow you to search more than one word
parentheses ()
allows you to group terms together so you can combine more concepts
evaluating literature reviews
- decide on topic
- identify the literature you will use
- analyze literature and organize it
- summarize literature in table (optional)
- synthesize the literature prior to writing your review
- writing the review
patient-orientated research
involves a particular person or group of people or uses materials from humans
can include:
- studies of mechanisms of human disease
- studies of therapists or interventions for disease
- clinic trials
- studies to develop new technology related to disease
epidemiology and behavioural studies
examine the distribution of disease, the factors that affect health, and how people make health-related decisions
outcomes and health services research
seek to identify the most effective and most efficient interventions, treatments and services
case studies
the simplest form of descriptive study creating a bias fr developing a new hypothesis
case series
step above case study
combines individual case studies for similar patients
cross sectional studies
data regarding the exposure and outcome simultaneously collected across a population at a specific point in time then sorted and compared
case-control study
exposure and outcome have already occurred and the selection is based on whether individuals do or do not have the outcome of interest
cohort studies
outcome has not yet occurred
defined based on the presence or absence of their exposure to a risk factor, and the members of the group are followed over a span of time to see which ones develop the outcome
what is considered the gold standard and why
clinical trials because of the random assignment or allocation of treatment to participants
when evaluating a clinics trial ask
- how is study population defined? - what are the criteria for entry into or exclusion form the study?
- how were participant assigned to groups?
- how well were treatment and data collection protocols described and adhered to?
- how is the problem of attrition handled?
reference population
larger group to which the study findings can hopefully be generalized
experimental population
group of possible study participants
study population
actual group of participants who are both eligible and willing to take part in the study
attiriton
participants may drop out of the trial or be lost to follow-up
strongest to weakest types of studies
systemic review randomized controlled trial cohort study before and after treatment with control case-control cross sectional before and after treatment with control correlational study case series case report anecdote
sections of a journal article
abstract introduction methods and procedures results discussion or conclusion references
an abstract should include
concise statements highlighting the context of the study research objective study design information about participants main outcome measures results researchers conclusion
methods and procedures include
specifics of the experiments or testing sample population explanation of the inclusion and exclusion criteria selection method used margin of error procedure or method used
the 10 essential characteristics of any type of research study
identify the philosophical foundation frame a research problem determine the supporting knowledge identify a theory base develop a specific question or query select a design strategy set study boundaries obtain information analyze information and draw conclusions share and use research knowledge
