final (most important) Flashcards

1
Q

what are the 5 steps to starting a small business? (know in order)

A
  1. assess your strengths
  2. choose the right business
  3. write a business plan
  4. funding
  5. opening your business
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2
Q

what are some key components of writing a business plan?

A
  • 20-40 pages detailed document about your business
  • increases chances of actually opening a business. encourages banks to fund your business when there is strong evidence to prove your business is worth investment
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3
Q

business start-up check list

A
business plan
market research
open business account
permits and licenses
register for business number
register business name 
business license in your municipality
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4
Q

sole proprietorship

A

liability falls on the owner, if your business was sued and your insurance didnt cover the full amount they can use your personal assets. usually the case with business dept. they are responsible for their employees as well

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5
Q

partnership

A

liability of business will be shared among partners. all partners are responsible for paying debts, personal assets may be used. all partners are responsible for employees.

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6
Q

corporations

A

liability within corporation is limited, personal assets of shareholders are not at stake. only corporations are at risk and are used to pay out damages/debts

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7
Q

cooperative

A

owned by an association of members. the least common form, but can be appropriate in situations where a group of persons or businesses decide to pool their resources to provide access to common needs. such as delivery of products/services, sale of products or service etc.

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8
Q

what is newfoundlands HST

A

15%

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9
Q

how can your company charge and collect HST?

A

if your company makes $30,000 in 4 consecutive calendar quarters

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10
Q

because you charge HST and are required to submit HST you can also claim ________

A

input tax credits

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11
Q

what is input tax credits (ITC)

A

taxes you pay on items you purchase or services rendered to run your business and are used against the HST you collected for that period (used solely for business purposes)

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12
Q

how long are MTs required to keep records?

A

10 years

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13
Q

when can MT’s destroy records?

A

after 6 years from the end of the tax year

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14
Q

a business plan should include:

A
executive summary
market analysis
marketing strategy
operations plan
financial
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15
Q

an executive summary should include:

A
mission statement
company structure
service/product offered
customer base
why do you have the opportunity to open this business
what is the future of the business
how will you know if you are successful
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16
Q

what are the components of the financial section of the business plan

A

how much you will need for start-up costs
what is your income statement (monthly statement for 3-5 years including sales and expenses)
cash flow statement
balance sheet

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17
Q

what are the 4 P’s

A

price - set price on popular margins, competitor prices, financing, options or price a customer is willing to pay
product - improve your product or service based on findings about what your customers really want/need. focus on function, appearance and customer service
place- decide where to set up and how to distribute a product. compare the characteristics of different locations and the value of sale (retail wholesale, online)
promotion- figure out how to best reach particular market segments in areas of advertising and publicity, social media, and branding.

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18
Q

primary research

A

surveys, observations and experimentations to gather information or responses to specific questions

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19
Q

secondary research

A

uses company records, research studies and books and applies the information to answer the question

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20
Q

benefits of a financial plan include:

A
  1. cash management-outlines perdiods of high and low revenue
  2. long range view-outlines what needs to be done to grow the business in long term
  3. spotting trends- outlines times when something has caused increase in sales
  4. prioritizing trends- identify the most important expenditures
  5. measuring progress- determine if business is a success
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21
Q

what is the purpose of the WHSCC? (workplace health and safety compensation commision)

A

it is an employer funded no fault insurance system that promotes safe and healthy workplaces, provides return to work programs and fair compensation to injured workers and their dependants

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22
Q

how much do WHSCC cover

A

up to 6 on-half-hour treatments and will only pay $40 per session

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23
Q

treating MVA clients

A
  1. private insurance must be used first
    - policy number
    - identification number
    - members name and date of birth
    - members policy name
    - dollar value per year, percent coverage and date of year start
  2. section B after private insurance is exhausted
    - has cx open a section b file
    - policy number
    - driver info if not client
    - insurance company
    - insurance adjuster
    - insurance address and adjusters telephone number
  3. get lawyer information
    - name of low firm and lawyer
    - contact info
    - file number if client hasnt
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24
Q

purpose of medico-legal report

A
  • to help a judge or jury decide the amount of compensation for an injured person
  • to assist in determining a claimants entitlement to statutory accident benefits
  • should disclose any assumptions or factual bases for the opinions expressed
  • report should be objective and credible
  • write in a professional manner and avoid the role of advocate
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25
Q

form of the medico-legal report

A
qualifications
identify of person examined
purpose of report
history of injury
list of injuries 
previous health 
assessment
clinical impression
treatment
progress
prognosis
recommended treatment/diagnostic examinations 
thank you
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26
Q

what are the prohibitions on advertising

A
  1. a testimonial by a client or former client or by a friend or relative of a client or former client
  2. claims or guarantees about treatment that cannot be verified
  3. an endorsement of a product or line of products
  4. anything that is false or misleading
  5. any reference to discounts or free giveaways
  6. any sexual innuendo or language of a sexual nature
  7. any statements that discriminate on the basis of a protected status under human rights legislation, and
  8. any wording that would imply that staff and facility are members of the college when they are not
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27
Q

examples of appropriate advertising iterms

A

clinic and and address
name of massage therapist and indication of college membership
services offered
clinic phone number and hours of operation
wheelchair accessibility/free parking

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28
Q

8 steps to successful networking

A
  1. think positively and smile
  2. know your goal
  3. have a message strategy
  4. manage your time
  5. hold the sales pitch
  6. be respectful
  7. make it a team activity
  8. get involved
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29
Q

research literacy

A

the ability to understand and use information technology tools to carry out research, including the use of discipline related software and online resources

30
Q

rationalism

A

the practice or principle of basing opinions and actions on reason and knowledge rather than religious belief or emotional response

31
Q

empiricism

A

the practice of relying on observation and experiment especially in the natural sciences

32
Q

hypothesis

A

a statement about the expected relationships between two or more concepts that can be tested

33
Q

evidence based practice

A

a model of professional practice that uses particular methodologies to draw conclusions from research literature

34
Q

quantitive

A

based on idea that material can be quantified, measures and expressed numerically

35
Q

qualitive

A

based on answers to specific questions

36
Q

internal validity

A

the reliable measures
refers to accuracy and quality of the study
only refers to specific study in question
reported outcomes are the consequence of the relationship between the independent and dependent variable

37
Q

external validity

A
  • extent to which a studys results can be generalized or applied to other pepole or settings
  • the degree to which the conclusions in your study would hold for other persons in other places at other times
  • can be applied to other studied/research
38
Q

threats to internal validity

A
  • bias: at pre-test differences between groups exist that may interact with the independent variable and therefore be responsible for the observed outcomes
  • confounding variables: variables that the researcher failed to control, or eliminate, damaging the internal validity of an experiment
39
Q

credibility of a research study

A

random assignment- use of chance procedures in experiments to ensure that each participant has the same opportunity to be assigned to any given group
blinding- refers to the distribution of material presented to the groups, some participants will have information withheld from them
placebo response- pharmacologically inert substance such as a sugar pill or a treatment that has no effect on the outcome of the treatment
non-specific treatment: outcome other than predicted or caused by the treatment being employed
sham treatment: variation of placebo used to separate the specific effect of a treatment from non-specific effect

40
Q

journal

A

a scholarly publication containing articles written by researchers, professors and other experts

41
Q

.org

A

usually non-profit organization

42
Q

.com

A

usually a commercial site

43
Q

.edu

A

refers to educational institute

44
Q

.gov

A

refers to government site

45
Q

(“ “)

A

limit search to specific phrase

46
Q

“OR”

A

help you search multiple words at once

47
Q

asterisks *

A

will retrieve words with multiple endings

48
Q

~

A

help search for synonyms

49
Q

AND

A

allow you to search more than one word

50
Q

parentheses ()

A

allows you to group terms together so you can combine more concepts

51
Q

evaluating literature reviews

A
  1. decide on topic
  2. identify the literature you will use
  3. analyze literature and organize it
  4. summarize literature in table (optional)
  5. synthesize the literature prior to writing your review
  6. writing the review
52
Q

patient-orientated research

A

involves a particular person or group of people or uses materials from humans
can include:
- studies of mechanisms of human disease
- studies of therapists or interventions for disease
- clinic trials
- studies to develop new technology related to disease

53
Q

epidemiology and behavioural studies

A

examine the distribution of disease, the factors that affect health, and how people make health-related decisions

54
Q

outcomes and health services research

A

seek to identify the most effective and most efficient interventions, treatments and services

55
Q

case studies

A

the simplest form of descriptive study creating a bias fr developing a new hypothesis

56
Q

case series

A

step above case study

combines individual case studies for similar patients

57
Q

cross sectional studies

A

data regarding the exposure and outcome simultaneously collected across a population at a specific point in time then sorted and compared

58
Q

case-control study

A

exposure and outcome have already occurred and the selection is based on whether individuals do or do not have the outcome of interest

59
Q

cohort studies

A

outcome has not yet occurred
defined based on the presence or absence of their exposure to a risk factor, and the members of the group are followed over a span of time to see which ones develop the outcome

60
Q

what is considered the gold standard and why

A

clinical trials because of the random assignment or allocation of treatment to participants

61
Q

when evaluating a clinics trial ask

A
  1. how is study population defined? - what are the criteria for entry into or exclusion form the study?
  2. how were participant assigned to groups?
  3. how well were treatment and data collection protocols described and adhered to?
  4. how is the problem of attrition handled?
62
Q

reference population

A

larger group to which the study findings can hopefully be generalized

63
Q

experimental population

A

group of possible study participants

64
Q

study population

A

actual group of participants who are both eligible and willing to take part in the study

65
Q

attiriton

A

participants may drop out of the trial or be lost to follow-up

66
Q

strongest to weakest types of studies

A
systemic review
randomized controlled trial
cohort study
before and after treatment with control
case-control 
cross sectional
before and after treatment with control
correlational study
case series 
case report
anecdote
67
Q

sections of a journal article

A
abstract
introduction
methods and procedures
results
discussion or conclusion
references
68
Q

an abstract should include

A
concise statements highlighting the context of the study
research objective
study design
information about participants
main outcome measures
results
researchers conclusion
69
Q

methods and procedures include

A
specifics of the experiments or testing
sample population
explanation of the inclusion and exclusion criteria 
selection method used
margin of error 
procedure or method used
70
Q

the 10 essential characteristics of any type of research study

A
identify the philosophical foundation
frame a research problem
determine the supporting knowledge
identify a theory base
develop a specific question or query
select a design strategy
set study boundaries
obtain information
analyze information and draw conclusions
share and use research knowledge