FINAL MCQs Flashcards

1
Q

5 selection methods for choosing new employees

A

Reliability
Validity
Utility
Generalizability
Legality

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2
Q

Mint Inc. has received several complaints from customers regarding the company’s customer service. Management decides to have the employees take parts and demonstrate how they handle the complaints. This is known as
a. A focus group discussion
b. Role-play
c. Job enlargement
d. A leaderless group discussion

A

b. Role-play

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3
Q

Which of the following is true about the European Economic Community (EEC)?
a. All European nations are a part of the EEC
b. Commerce within the EEC is regulated entirely by the World Trade Organization
c. The General Agreement on Tariffs and Trade (GATT) is the confederation that regulates free trade within the EEC
d. Most members of the EEC share a common currency

A

d. Most members of the EEC share a common currency

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4
Q

Nadia was about to leave the company because the job was too easy and not challenging her skills. Her manager approached her with a new project that she would be solely responsible for. This decrease in her job dissatisfaction was the result of
a. Job transfer
b. Job rotation
c. Job enlargement
d. Job enrichment

A

d. Job enrichment

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5
Q

Personality inventories tend to have
a. Moderate reliability, moderate criterion validity, and moderate utility
b. High validity, high generalizability, and high utility
c. High reliability, low to moderate criterion validity, and low generalizability
d. Low reliability, low validity, and low generalizabilit

A

c. High reliability, low to moderate criterion validity, and low generalizability

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6
Q

________ is what is left after a firm pays its variable costs and fixed costs.
a. Contribution margin
b. Profit
c. Overhead cost d. Variance

A

b. Profit

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7
Q

According to expectancy theory, which of the following is the main influence of compensation?
a. Expectancy
b. Instrumentality
c. Reinforcement
d. Valence

A

Instrumentality

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8
Q

Which of the following happens during goal setting in the career management process?
a. Employees identify the steps and timetable to reach their goals.
b. Companies identify the resources that employees need to reach their goals.
c. Companies provide assessment information to identify the interests and values of the employees.
d. Companies ensure that the employees’ goals are specific and measurable.

A

d. Companies ensure that the employees’ goals are specific and measurable

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9
Q

Which of the following is true of cultures that are highly individualist?

a. In highly individualist cultures, individuals are expected to stand on their own two feet and
protect themselves
b. In highly individualist cultures, individuals are expected to look after the interests of the larger community
c. In highly individualist cultures, individuals are not encouraged to be self-sufficient
d. In highly individualist cultures, individuals are not expected to look after their immediate family

A

a. In highly individualist cultures, individuals are expected to stand on their own two feet and protect themselves

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10
Q

________ are employees born in a country where neither a company’s headquarters nor a facility islocated but work in the host country.
a. Third-country nationals
b. Parent-country nationals
c. Host-country nationals d. Repatriates

A

a. Third-country nationals

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11
Q

________ is an example of a presentation training method.
a. Internship
b. Apprenticeship
c. Hands-on
d. Audiovisual training

A

D.audiovisual traning

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12
Q

Low job involvement and low organizational commitment are
a. What drive employees who create organizational changes
b. Forms of psychological disengagement
c. Examples of physical job withdrawal
d. Forms of behavioral changes aimed at changing policies

A

b. Forms of psychological disengagement

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13
Q

Which of the following is true of how managers may differ from shareholders?
a. Managers diversify investments more easily.
b. Managers can diversify the risks more easily.
c. Managers are more likely to pursue projects with high potential payoffs.
d. Managers are likely to prefer more emphasis on uncertain incentives than base pay

A

a. Managers diversify investments more easily

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14
Q

In ________, employees’ behaviors or skills are evaluated not only by subordinates but also by themselves and their peers, customers, and bosses.
a. Paired comparisons systems
b. Reverse mentoring systems
c. 360-degree feedback systems
d. Upward feedback systems

A

360-degree feedback systems

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15
Q

Which of the following is true of external equity pay comparison?
a. It involves comparisons with employees with lower-level jobs in the organization.
b. It influences employees’ decisions regarding whether to stay or move to another organization.
c. It involves comparisons with employees with higher-level jobs in the organization.
d. It influences whether employees accept transfer

A

b. It influences employees’ decisions regarding whether to stay or move to another organization.

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16
Q

During the strategic implementation stage of the strategic management process, an organization
a. Ensures that it has skilled employees in place
b. Decides on a strategic direction
c. Establishes external opportunities and threats.
d. Determines its internal strengths and weaknesses.

A

A

17
Q

The ________ tax rate is the percentage of additional earnings that goes to taxes.
a. Marginal
b. Maximum c. Gross
d. Incremental

A

A

18
Q

________ is a planned effort to facilitate the learning of job-related knowledge, skills, and behavior by employees.
a. Training
b. Recruitment
c. Development
d. Performance manage

A

A

19
Q

Technology has freed HR managers from day-to-day activities to focus more on ________ activities.
a. Transformational
b. Traditional
c. Transnational
d. Transactional

A

A

20
Q

Yield ratios express the
a. Output yielded by a new hire in relation to the cost of recruiting the new hire
b. Percentage of applicants who successfully move from one stage of the recruitment and
selection process to the next
c. Ratio between the price paid to a recruiting firm for potential applicants versus the number of applicants hired
d. Quality of new hires by comparing the cost of training new recruits to the cost of hiring the

A

B

21
Q

Skyline Corp. has decided to downsize. Instead of having the managers tell the employees themselves, they have hired an outside firm. This is an example of
a. Bias suppression
b. Correctability
c. Representativeness
d. Ethicality

A

A

22
Q

The Pay Satisfaction Questionnaire (PSQ) focuses on
a. Co-workers
b. Promotions
c. Supervision
d. Benefits

A

D

23
Q

The ________ technique consists of having multiple raters above, equal to, and below the manager providing input into a manager’s evaluation.
a. 360-degree appraisal
b. Gamification
c. Background check
d. Performance appraisal

A

A

24
Q

Which of the following aspects of emotional intelligence is the knowledge of one’s strengths and weaknesses?
a. Self-motivation
b. Empathy
c. Social skill
d. Self-awarness

A

D

25
Q

Which of the following happens in the mediation stage of an alternative dispute resolution?
a. The two people in conflict attempt to arrive at a settlement together.
b. A panel composed of representatives from the same level hears the case
c. A neutral third party hears the case via a nonbinding process
d. A professional arbitrator hears the case and resolves it unilaterally

A

C

26
Q

At Mirage , employees are asked to evaluate their managers each year. This evaluation is included as part of the managers’ performance appraisal, otherwise known as
a. Mentor feedback
b. Peer feedback
c. 360-degree feedback
d. Upward feedback

A

D

27
Q

How would you describe ability and motivation?
a. Attitudes
b. Behaviors
c. Values
d. Rewards

A

B

28
Q

Gray Inc. has introduced a formal mentoring program for its employees. Which of the following is necessary to make the program a success?
a. Protégés are encouraged to contact one another to discuss problems and share achievements. b. The purpose of the program is not specified; activities and programs to complete are developed as the relationships grow.
c. Formal mentoring and protégé participation are made mandatory.
d. The mentor-protégé matching process limits the ability of informal relationships to develop.

A

A

29
Q

Ali has been attending lectures by business experts on how to provide excellent customer service and increase his knowledge of business practices. Which of the following trends is he using?
a. Personality tests
b. Action plans
c. Formal education programs
d. Reality checks

A

C

30
Q

Which of the following was an amendment to the Social Security Act of 1935?
a. Descendant’s insurance
b. Posterity insurance
c. Inability insurance
D. Hospital insurance

A

D

31
Q

Hanan, a manager, decides to design jobs based on the principles of the motivational approach. If he does not balance them with some traits of the mechanistic approach, he will see minimal impact on

a. Production
b. Job satisfaction
c. Employee engagement
d. Employee retention

A

A الانتاج

32
Q

Hanan, a manager, decides to design jobs based on the principles of the motivational approach. If he does not balance them with some traits of the mechanistic approach, he will see minimal impact on

a. Production
b. Job satisfaction
c. Employee engagement
d. Employee retention

A

A الانتاج

33
Q

An employee who engages in absenteeism is displaying job dissatisfaction through
a. Behavioral change
b. Psychological withdrawal
c. Physical withdrawal
d. Whistle-blowing

A

ذ

34
Q

Negative affectivity is primarily influenced by
a. Availability of social support
b. Disposition of individuals
c. Organizational roles
d. Work environment

A

B ترتيب الافراد

35
Q

According to the ________, a person (p) compares her own ratio of perceived outcomes to perceived inputs to the ratio of a comparison other (o).
a. Equity theory
b. Reinforcement theory
c. Predicted outcome value theory
d. Social exchange theory

A

a نظريه الانصاف

36
Q

Which of the following actions is most likely to enable organizations to increase the impact that recruiters have on those they recruit?
a. Providing timely feedback
b. Withholding the company’s information
c. Excluding personnel specialists
d. Recruiting individually

A

a