Final Exam Review (Ch. 1-14) Flashcards

1
Q

Project

A

a temporary and unique undertaking completed to achieve some objectives.

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2
Q

Deliverables

A

tangible, verifiable work products.

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3
Q

Project Management

A

application of tools and techniques to accomplish projects.

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4
Q

Programs

A

a collection of related projects.

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5
Q

3 aspects of triple constraint

A

Cost, Time, Scope/Quality

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6
Q

Socio-technical

A

uses both tools and techniques as well as human empathy.

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7
Q

What are the phases of the project lifecycle

A

initiation, planning, execution/control, closure

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8
Q

What happens at the end of each phase?

A

gate review

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9
Q

what is a gate review

A

decide whether or not you want to continue with the project.

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10
Q

who are the stakeholders?

A

anyone who is affected by the project

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11
Q

who is the sponsor of the project?

A

they are the boss, provide money and have power over the project.

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12
Q

what is a project managers number one skill?

A

communication

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13
Q

what are sacred cows

A

something you are doing that you aren’t allowed to question. usually what is holding you back

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14
Q

what do project managers control?

A

tasks, schedule and costs

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15
Q

what do functional managers control?

A

standards, location, resources and deliverables

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16
Q

what is the criteria for project selection

A

length, payback period, cost, type of benefit, NPV, strategic fit

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17
Q

what is a functional organization

A

the functional manager has the most power and the project managers role is not well defined

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18
Q

what is a projectized organization

A

the projects are the departments, the project manager has the most power.

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19
Q

what is a balanced matrix organization

A

both the project and functional managers are the boss

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20
Q

what is a “skunkworks project”

A

taking a team from a functional organization and have them work solely on the project.

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21
Q

what is the Project Management Office (PMO)

A

provides standards and terminology and training and support.

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22
Q

what is scope

A

what the end result or mission of project is

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23
Q

scope creep

A

request to change or add things to the scope

24
Q

change management

A

formally control the changes being made to a project

25
work break down structure
used to break down the work into smaller bite size components.
26
work packages
lowest level in the work break down structure, usually last 10 days.
27
what are the two types of estimation?
top down and bottom up
28
top down estimation
rough estimate, has no detail.
29
bottom up estimation
detailed estimate for each work package.
30
Estimation equation
1P + 4ML + 1 OP | 6
31
what is the management reserve
in case something unexpected happens during the project it extra money put into the budget. The sponsor must sign off.
32
what is a precedence relationship
what needs to be finished to continue
33
earliest start (ES)
when is the earliest the project can start
34
earliest finish (EF)
when is the earliest the project can finish
35
Latest Finish (LF)
when is the latest the task can finish without delaying an entire project
36
Latest Start (LS)
when is the latest the task can start without delaying an entire project.
37
slack
amount of extra time you have to do the package/task. (LS-ES)
38
if resources are not constrained and need to reduce project duration
add resources, outsource, overtime, establish core project team, do the project twice.
39
if resources are constrained and need to reduce project duration
overtime, fast-tracking, reduce scope, compromise quality
40
what is crashing?
wanting to reduce the time on the project, usually costs more money for less time.
41
what are the kinds of resource restraints
people, equipment, money, materials
42
when should the status date be
every 2 weeks.
43
what is the status date
when you collect data
44
0/50/100 rule
``` 0 = not started 50 = started 100 = finished ```
45
Optimal team
less than 10 people who have volunteered and are full time on the project.
46
role of devils advocate
needs to be transferred throughout the project team.
47
What are the project pitfalls
group think, bureaucratic bypass syndrome, going native
48
what is group think
gets isolated and ignore external input
49
what is bureaucratic bypass syndrome
believe the rules don't apply to the group
50
what is going native
consultant or someone who is supposed to be observing joins the group.
51
who do projects fail?
poor planning, poor direction, scheduling, people, organizing, controlling
52
what is in the process of closure of a project
review, release resources, close contracts, lessons learned.
53
what is risk
the chance of an undesirable event occurring
54
risk management process
risk identification, risk assessment, risk response, risk response control
55
what are the responses to risk
mitigation, transfer, avoid, share, retain
56
what are the types of risk
technical, schedule, cost
57
what is the opposite of risk
opportunity