Final Exam Questions Flashcards
Strategic planning provides a mechanism for:
assessing company strengths and weaknesses, analyzing external environment, forecasting the future (all the above)
A mission Statement
Articulates why a company exists and what makes it different from other firms in the industry
SWOT Stands for
Strengths, weaknesses, opportunities, threats
Marketing consists of
Identifying leads, closing leads
Most construction iris are marketing a service rather than a product with the exception of:
residential companies
The basic marketing concept is often denoted by the letters STP which stand for?
Segment, Target, Positioning
All of the following are true except for
strategic marketing consists of day to day activities and tactical marketing consists of range plans
The most important marketing tool is:
the firm’s reputation
Which of the following is not a law that regulates the hiring of employees
OSHA
Age discrimination in employment act protects employees
who are 40 years of age and older
What can you ask a prospective employee
Do you use illegal drugs
It is illegal to ask a prospective employee for their facebook password
in a few states, including california
If your company requires passing a physical exam for employment the correct order would be
Have only prospective employees with job offers take the exam and make the job offer conditional pending a physical
The IRS has guidelines to distinguish between employees and independent contractors, which one is NOT a distinction between them
an employees pay is subject to federal and state taxes but a contractor is not
The following are true regarding employee handbooks with the exception of
employee handbooks are required by law in california
the most frequently cited OSHA violations concern
Scaffolding and fall protection
You complemented an employee on her dress and she claims sexual harassment, you best decision would be
cooperate fully in the company investigation because it is unlikely that you created a hostile work environment
Which of the following is not a performance appraisal
45 degree appraisal
The following benefits are legally required with the exception of
paid holidays
The integration of information technology had allowed every US industry to achieve notable productivity gains with the exception of
the construction industry
Software and service (SaaS) allows companies to:
All the above
4D BIM adds the component of:
schedule and time constraint data
What are the dominant objectives of total quality management
Quality and customer service
The construction industry has been slow to adopt total quality management because:
all the above
Total Quality management:
Began to be adopted by US companies in the 1980’s
Dr. Deming is known for
Demings 14 Points
Sandy is bullied by her boss at work, what advice will she receive from her attorney?
She has no legal recourse because bullying does not meet discrimination standards
Other well known quality concepts include
Six Sigma and ISO Standards
Which of the following are true of OSHA?
Osha Enforcement standards regulate equipment and working environments
What best describes a supervisor’s liability for sexual harrassment?
it is common for a supervisor to be individually named in the charge
At what age can employees perform any job without hours limits
18
What is an at-will employment relationship
either the employer or the employee can terminate the employment contract at any time without reason or notice
The purpose of ISO is to:
establish international safety standards
The process of creating/updating an organizations missions statement is called
Strategic planning
The first step in the planning process is
Assess current conditions
The following software would typically be used in the construction field with the exception of
practice management
What is an example of enterprise level software used by construction firms
primavera project system
The family medical leave act allows employees to take up to how many weeks for their serious health condition or that of a family member
12 weeks
The following applications are all examples of project monitoring besides
crowdsourced placemaking
What is the primary objective of workers comp ensurance?
The payment of benefits to employees for job related injuries or illnesses
Legal issues associated with BIM include?
all the above
in the US the legal system is principally concerned with individual rights and responsibilities whereas him is essentially a collaborative effort amongst several entities
True
The Spearin Doctrine is generally used by contractors as a defense to an owner’s claim of defective and non-conforming work
true
a 2009 smartrisk survery of 17 professional liability insurance carriers specializing in coverage building design firms found that 25% said they offer BIM coverage
False
BIG is:
All the above
In BIG Each project has
All the above
In BIG each time period represents
2 months
In BIG the end-of-period financial reports show expenses incurred for
All the above
Most experts regard this a s the single most accurate guide to a companies financial solvency
None of the above
A Z-score of ____ or below means you are headed for bankruptcy. A z-score of ____ or higher means your company is sound
1.8 / 3.0
