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CM 443 Final > Final Exam Questions > Flashcards

Final Exam Questions Flashcards

1
Q

Strategic planning provides a mechanism for:

A

assessing company strengths and weaknesses, analyzing external environment, forecasting the future (all the above)

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2
Q

A mission Statement

A

Articulates why a company exists and what makes it different from other firms in the industry

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3
Q

SWOT Stands for

A

Strengths, weaknesses, opportunities, threats

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4
Q

Marketing consists of

A

Identifying leads, closing leads

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5
Q

Most construction iris are marketing a service rather than a product with the exception of:

A

residential companies

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6
Q

The basic marketing concept is often denoted by the letters STP which stand for?

A

Segment, Target, Positioning

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7
Q

All of the following are true except for

A

strategic marketing consists of day to day activities and tactical marketing consists of range plans

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8
Q

The most important marketing tool is:

A

the firm’s reputation

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9
Q

Which of the following is not a law that regulates the hiring of employees

A

OSHA

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10
Q

Age discrimination in employment act protects employees

A

who are 40 years of age and older

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11
Q

What can you ask a prospective employee

A

Do you use illegal drugs

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12
Q

It is illegal to ask a prospective employee for their facebook password

A

in a few states, including california

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13
Q

If your company requires passing a physical exam for employment the correct order would be

A

Have only prospective employees with job offers take the exam and make the job offer conditional pending a physical

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14
Q

The IRS has guidelines to distinguish between employees and independent contractors, which one is NOT a distinction between them

A

an employees pay is subject to federal and state taxes but a contractor is not

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15
Q

The following are true regarding employee handbooks with the exception of

A

employee handbooks are required by law in california

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16
Q

the most frequently cited OSHA violations concern

A

Scaffolding and fall protection

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17
Q

You complemented an employee on her dress and she claims sexual harassment, you best decision would be

A

cooperate fully in the company investigation because it is unlikely that you created a hostile work environment

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18
Q

Which of the following is not a performance appraisal

A

45 degree appraisal

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19
Q

The following benefits are legally required with the exception of

A

paid holidays

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20
Q

The integration of information technology had allowed every US industry to achieve notable productivity gains with the exception of

A

the construction industry

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21
Q

Software and service (SaaS) allows companies to:

A

All the above

22
Q

4D BIM adds the component of:

A

schedule and time constraint data

23
Q

What are the dominant objectives of total quality management

A

Quality and customer service

24
Q

The construction industry has been slow to adopt total quality management because:

A

all the above

25
Q

Total Quality management:

A

Began to be adopted by US companies in the 1980’s

26
Q

Dr. Deming is known for

A

Demings 14 Points

27
Q

Sandy is bullied by her boss at work, what advice will she receive from her attorney?

A

She has no legal recourse because bullying does not meet discrimination standards

28
Q

Other well known quality concepts include

A

Six Sigma and ISO Standards

29
Q

Which of the following are true of OSHA?

A

Osha Enforcement standards regulate equipment and working environments

30
Q

What best describes a supervisor’s liability for sexual harrassment?

A

it is common for a supervisor to be individually named in the charge

31
Q

At what age can employees perform any job without hours limits

A

18

32
Q

What is an at-will employment relationship

A

either the employer or the employee can terminate the employment contract at any time without reason or notice

33
Q

The purpose of ISO is to:

A

establish international safety standards

34
Q

The process of creating/updating an organizations missions statement is called

A

Strategic planning

35
Q

The first step in the planning process is

A

Assess current conditions

36
Q

The following software would typically be used in the construction field with the exception of

A

practice management

37
Q

What is an example of enterprise level software used by construction firms

A

primavera project system

38
Q

The family medical leave act allows employees to take up to how many weeks for their serious health condition or that of a family member

A

12 weeks

39
Q

The following applications are all examples of project monitoring besides

A

crowdsourced placemaking

40
Q

What is the primary objective of workers comp ensurance?

A

The payment of benefits to employees for job related injuries or illnesses

41
Q

Legal issues associated with BIM include?

A

all the above

42
Q

in the US the legal system is principally concerned with individual rights and responsibilities whereas him is essentially a collaborative effort amongst several entities

A

True

43
Q

The Spearin Doctrine is generally used by contractors as a defense to an owner’s claim of defective and non-conforming work

A

true

44
Q

a 2009 smartrisk survery of 17 professional liability insurance carriers specializing in coverage building design firms found that 25% said they offer BIM coverage

A

False

45
Q

BIG is:

A

All the above

46
Q

In BIG Each project has

A

All the above

47
Q

In BIG each time period represents

A

2 months

48
Q

In BIG the end-of-period financial reports show expenses incurred for

A

All the above

49
Q

Most experts regard this a s the single most accurate guide to a companies financial solvency

A

None of the above

50
Q

A Z-score of ____ or below means you are headed for bankruptcy. A z-score of ____ or higher means your company is sound

A

1.8 / 3.0

CM 443 Final (1 decks)

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