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Supply Chain Integration > Final Exam Pt 2 > Flashcards

Final Exam Pt 2 Flashcards

1
Q

Levels of Stakeholder Management

A

Top - Executive Level Stakeholders
Middle - Management Level Stakeholders
Bottom - Technical & Tactical Stakeholders (Logistics & Procurement)

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2
Q

The first step for successful stakeholder management

A

Identifying all the potential individuals and groups that have a stake in an activity (identification should be ongoing)

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3
Q

Stakeholder management

A
  • Understand the stakeholder’s perceptions & differences
  • Focus communications on meeting perceptions
  • Know stakeholder’s expectations
  • Communicate progress toward expectations
  • Solicit input from stakeholders regularly
  • Get stakeholders to be part of the final success
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4
Q

Balance Scorecard Benefits

A
  • Well-defined measures and clear objectives
  • Identification of the relative importance of performance targets
  • Consistency and alignment
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5
Q

What measurements does a scorecard always have

A
  • Objectives
  • Measurers
  • Targets
  • Initiatives
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6
Q

Balance Scorecard

A

an integrative approach for developing strategic, organizational-level metrics

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7
Q

Supply Chain Components and Processes (Row 1 - next to suppliers)

A

Materials Management/ Procurement

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8
Q

Supply Chain Components and Processes (Row 2)

A

Conversion/ Manufacturing

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9
Q

Supply Chain Components and Processes (Row 3/4)

A

Demand Management / Sales, Inventory & Operations Planning

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10
Q

Supply Chain Components and Processes (Row 4 - right next to customers)

A

Fulfillment / Logistics

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11
Q

Supply Chain Components and Processes (Bottom Row)

A

Information and Financial Management

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12
Q

Best Practices for Materials Management/ Procurement

A
  • Globally coordinated and functionally integrated procurement strategies
  • Reengineering of product specifications to increase standardization, lower costs, and improve quality and service levels
  • Electronic links with suppliers
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13
Q

Best Practices for Conversion/ Manufacturing

A
  • Centralized production planning for multi-plant operations; plant-specific in product-focused manufacturing
  • Productivity measures expanding to include compliance to plan (acceptable range: 90-105%)
  • Emphasis on cycle time reduction and rapid changeovers
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14
Q

Best Practices for Demand Management / Sales, Inventory & Operations Planning

A
  • Multi-functional, consensus-driven forecasting process, combining multiple inputs
  • Integrated and technology-enabled inventory planning
  • Forecast error regularly measured
  • Aggregate monthly/annual sales by SKU
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15
Q

Best Practices for Fulfillment / Logistics

A
  • Electronic commerce with customers, with extensive use of EDI capabilities and other online linkages
  • Use of information technology (e.g., barcoding, RFD) to improve productivity and quality of service
  • Use of material handling and storage automation when rigorously justified
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16
Q

Best Practices for Information and Financial Management

A
  • Automate ordering with suppliers and customers
  • Electronic interface with financial systems to expedite receipts and payments
  • Use of inventory monitoring IT systems to monitor levels throughout the supply chain
17
Q

Four Principles of Strategic Sourcing

A
  1. Total value of the relationship between purchaser and supplier
  2. Solutions based on the supplier’s economics and business dynamics
  3. Differentiated purchasing tactic to optimize the relationship between purchaser and supplier
  4. Imbed the required changes into the organization
18
Q

Materials Requirements

A

Review production requirements with the list of materials

19
Q

Procurement

A

Identify suppliers who can provide materials

20
Q

Purchasing/Inbound Materials

A

Place orders for materials with suppliers

21
Q

Production Planning

A

Communicate the plan to inventory planning and agree upon production/inventory plan (ideally, Translate inventory requirements in weekly intervals over a 1-2 year planning horizon)

22
Q

Factory Scheduling

A

Assign production to lines, equipment, etc., at each production site

23
Q

Production

A

Package as required for distribution and execute production

24
Q

Demand Planning

A

Update forecast on a weekly basis to reflect changes in conditions, known demand, etc.

25
Q

Inventory Planning

A

Communicate requirements to production planning and agree upon production/inventory plan

26
Q

Inventory Deployment

A

Generate plan for movement of inventory and adjust plan as necessary

27
Q

Replenishment

A

Execute inventory deployment plan to re-stock as necessary

28
Q

Order Management

A

Receive and process orders and resolve product unavailability issues according to pre-established rules

29
Q

Distribution

A

Fill customer orders while managing warehousing functions

Supply Chain Integration (2 decks)

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