Final Exam Prep Flashcards

1
Q

Define a theme

A

A complete sentence that expresses the topic and the moral conclusion you hope people will think about

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is the mission statement of America’s Teaching Zoo

A

To inspire conservation action by providing engaging connections with wildlife and those who care for them

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What three things make a strong theme

A
  1. Provokes thinking
  2. Attracts attention and creates curiosity
  3. Inspires people to want to know more
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Thought provoking themes have these 2 essential features:

A
  1. Relevant
  2. Easy to understand
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are some other ways you can strengthen your theme

A

Add metaphors and similes
Use analogies- makes themes easier to process/understand
Keep it short: 15-20 words, one complete sentence to capture a single, relevant idea
Build in personal language- make it about them
Use everyday conversational language- keep it simple

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Metaphor

A

A statement that describes something with a word or phrase that is ordinarily used to describe a very different thing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Simile

A

A comparison between two things using words such as “like or “as”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Analogy

A

Compare or contrast different things to show how they are related to eachother

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

“Life is a highway”
Simile, metaphor, or analogy?

A

Metaphor

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

“As proud as a peacock”
Simile, metaphor, or analogy?

A

Simile

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

“Dog is to fur as bird is to feather”
Simile, metaphor, or analogy?

A

Analogy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

A theme can be more than one sentence IF

A
  1. The theme is multifaceted
  2. Has a chain of events
  3. It would be a run on sentence if you didn’t separate it
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

“Because we rarely see them, nocturnal birds are often the subject of superstitions and potentially threatening misconceptions. Fortunately, all of us can do something to protect them.”
What makes this a good theme?

A

It is a complete sentence
It contains a topic- Nocturnal birds and superstitions
It answers the question: What do I want my audience to get out of this topic- That nocturnal birds have been poorly represented and it is important to protect them. (Changes their misconceptions and challenges them to help protect these birds)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Topic

A

The subject

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Title

A

Titles are often sentence fragments. (Example: A book title- The Chronicles of Narnia is a title)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

“The power of the ocean”
Topic, Tagline, Title, or Theme

A

Topic

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

“The Ocean- Powerful, yet Fragile”
Topic, Tagline, Title, or Theme

A

Title

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

“The Power of the Ocean Masks its Fragility”

A

Theme

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Tagline

A

Not a complete sentence
Conveys only part of an idea without more words
Ex: “A diamond is forever”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

“Do not litter the environment”
Is it a theme

A

No, because it is an imperative sentence. A theme cannot be a command for someone to do something. A theme is a declarative sentence.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

“Do you think animals should be kept in zoos?”
Is it a theme

A

No, because it is a question. A theme answers the “so what” question so it cannot in itself be a question.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

“With climate change, it’s going to take all of us fighting together to save the polar bear from extinction”
Is it a theme

A

Yes.
Complete sentence.
Possesses a topic- polar bear and climate change

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

This or that: Keeper or caretaker

A

Caretaker

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

This or that: Collection or animals in our care

A

Animals in our care

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

This or that: Captivity/Captive or under human care

A

Under human care

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

This or that: Institution or facility

A

facility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

This or that: Acquisition or homing/re-homing

A

homing/re-homing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

This or that: Exhibit or enclosure

A

enclosure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

This or that: Industry or profession

A

profession

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

This or that: Show or presentation

A

presentation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

This or that: Cages or bedroom area/indoor space

A

bedroom area/indoor space

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

This or that: Bars or barriers

A

barriers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

This or that: Tricks or behaviors

A

behaviors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

This or that: Lifespan or life expectancy

A

Life expectancy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

This or that: Diet or nutrition

A

Nutrition

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

This or that: Shipping or transporting

A

transporting

37
Q

This or that: Caught/captured or rescued

A

rescued

38
Q

This or that: Working an animal or working with an animal

A

Working with an animal

39
Q

This or that: Environment or land, air, water

A

land, air, water

40
Q

This or that: Ecosystems or natural areas

A

Natural areas

41
Q

This or that: Biodiversity/endangered species or Fish and wildlife

A

Fish and wildlife

42
Q

This or that: Regulations or safeguards

A

Safeguards

43
Q

This or that: Environmental groups or Conservation groups

A

Conservation groups

44
Q

What makes a good transition

A

Summarize the preceding idea
Establish the relationship between the preceding and following idea
Preview the next idea
Sometimes short phrases are enough to move you and your audience from one point to another

45
Q

Ethics

A

External. The rules society asks us to follow. Rewards are external

46
Q

Integrity

A

Internal. Our own moral compass
- Questions and signs: Asking whether something is right/wrong, having feelings about something

47
Q

Public trust comes from what

A

Animal care and welfare transparency

48
Q

True or false: Empowering messages are more effective than sacrifice messages

A

True

49
Q

When are connections the strongest for our guests

A

When visitors get to know our animals as individuals

50
Q

How should you implement a take action message

A

Great for use as a conservation message
Refer to the message throughout your presentation
Relate it to specific animals

51
Q

True or false: Zoos can use messaging to increase public favorability to increase their trustworthiness

A

True

52
Q

How is ATZ involved in conservation

A

AAZK chapter
We ourselves are learning as students
We interpret to zoo visitors

53
Q

How to gain framing in your theme

A

Present the positives, give them the ability to consider.
The big picture includes all the benefits/aspects. Use a “future generations” message.

54
Q

What are three things that make EATM unique

A
  1. We are 1 of 2 college campuses in the US with a zoo on campus (other in Santa Fe in Florida)
  2. We are the only zookeeping program in the country that also specializes in animal care, training, and wildlife education
  3. Our students come from all over the country and the world
55
Q

What is a pro and a con about using an animal’s name

A

Pro- helps visitors to gain a more meaningful connection with that animal
Con- Visitor may try to receive attention from the animal by consistently using their name

56
Q

What are ATZ’s 7 main messaging points

A
  1. EATM is unique
  2. We (zoo professionals) are animal welfare champions
  3. Most wild animals do not make good pets for most people
  4. ATZ was built in 1990 and we are working hard to renovate
  5. We use and teach ethical techniques
  6. We are facing an extinction crisis
  7. Safety is our top priority
57
Q

How are we animal welfare champions here at ATZ. List two.

A
  1. Animal care is a 24/7 responsibility and we work very hard to give our animals a good life and the best of care
  2. The animals here could not survive in the wild and have a forever home here with us at ATZ
58
Q

Most wild animals do not make good pets for most people. Explain this ATZ mission point further

A

We are professionals and students working under supervision of leaders in the field and we work with the animals all day every day
Wild is different than tame which is different than domesticated

59
Q

How are we currently renovating ATZ

A

Alumni aviary is under construction to provide our birds with larger enclosures. Our large carnivores are next- Tiger new habitat in progress
Many of our animals come out, our carnivores switch twice a day into a larger naturalistic area

60
Q

How does ATZ use and teach ethical techniques? List 3.

A
  1. Positive reinforcement (rewards) are used. It is natural to work for food, that is what animals do in the wild.
  2. We never hold food back (like nature does)- animals get fed a nutritional diet every day regardless of what they do or don’t do. They have choices and choose to participate in activities
  3. Exercising their brains in addition to their bodies is crucial for their welfare. Training is beneficial
61
Q

We are facing an extinction crisis. What does ATZ say the public can do to help? List two.

A
  1. Get involved in supporting conservation organizations
  2. Zoos are the largest conservation organization. Help us help our planet
62
Q

How is safety a top priority here at ATZ

A

We work hard to create a safe environment for animals, students, and the public

63
Q

How should we handle crucial conversations

A

We face them and handle them well

64
Q

How to spot a crucial conversation

A

Physical signs
Emotions
Behavior

65
Q

Two communication styles under stress

A
  1. Silence (masking, avoiding, withdrawing)
  2. Violence (controlling, labeling, attacking)
66
Q

What is a mutual purpose

A

Others perceive that you are working toward a common outcome in the conversation. You share the same goal.

67
Q

Signs that mutual purpose is at risk

A

debate, aggressiveness, accusations, bullying, circling back to the same topic

68
Q

To stay in dialogue you must maintain_____

A

mutual respect

69
Q

Signs that mutual respect is at risk

A

Defending themselves, very emotional, turn to anger, pouting, yelling

70
Q

How do you respect someone you don’t respect

A

Honor the other person’s humanity
Don’t dwell on how you are different or what they do
Look for ways you are similar
Do not excuse their behavior but try to sympathize and empathize with them
We all have weaknesses - Can respect them for their weaknesses

71
Q

True or False: Agreeing with the critic is the right attitude

A

True

72
Q

How to disagree negotiably

A

Acknowledge differing opinions
Be careful about what linking word you use between agreeing with them and presenting your opinion- instead of “but” use “yes, and, or also”
Take time to learn about both sides
De-escalate the situation

73
Q

De-escalation

A

The use of communication or other techniques during an encounter to stabilize, slow, or reduce the intensity of a conflict

74
Q

What are some purposeful actions you can use to de-escalate a situation

A

Remain calm
Change the setting
Respect personal space
Listen
Empathize

75
Q

Being a good debator requires

A

A mastery of facts and issues
The ability to put them together in a coherent and convincing manner
Able to respond to the rapid adaptation of arguments
Able to think fast on your feet

76
Q

4 aspects of verbal communication

A

Tone- Speak calmly
Volume- Avoid raising your voice
Rate of speech- Talking more slowly can be calming
Inflection- Placing emphasis on words can negatively affect the situation

77
Q

What motivates Explorers and what can we do to tailor their experience

A

Motivated by- personal curiosity
We can- Have plenty of signage and offer guidance

78
Q

What motivates facilitators and what can we do to tailor their experience

A

Motivated by other people (family, friends, etc.)
We can- Provide information they should know to plan, demonstrations are awesome

79
Q

What motivates experience seekers and what can we do to tailor their experience

A

Motivated by- Desire to see and experience place
We can- Special events, unique experiences, popular animals

80
Q

What motivates the professional/hobbyist and what can we do to tailor their experience

A

Motivated by- Desire to expand their knowledge
We can- Behind the scenes stuff, invite to AAZK speakers, offer opportunity to do hobby, knowledge may be out of date, can share more in-depth information

81
Q

What motivates rechargers and what can we do to tailor their experience

A

Motivated by- visiting to relax, restore, enjoy
We can- benches, invisible visitors, can become an explorer

82
Q

How do we as animal caretakers fit into the visitor’s experience

A
  1. Help them to have positive, long-lasting memories
  2. Inspire them to make a difference in the real world
83
Q

What is informal interpretation

A

One on one or small group interaction
Tailored to their questions and interests
Interacts with audiences, provides information, creates interpretive opportunities, protects resources, and promotes safety

84
Q

What does informal interpretation require and what is the result

A

KR- knowledge of the resource
KA- knowledge of the audience
AT- appropriate interpretive technique
RESULT: IO- interpretive opportunity

85
Q

Dialogic interpretation

A

a two way conversation based on questions asked by interpreter or guests with the goal of inspiring connections. Requires active participation. Focused on learning, inspiring connections, and inspiring action.

86
Q

Dialogic questions are

A

Inviting
Experiental
Non-judgemental
Inclusive
Generative

87
Q

ORACLE stands for

A

the
Only
Right
Answer
Comes from the
Lived
Experience of the audience

88
Q

What is the interpreters job when conversing in dialogic interpretation

A

To keep the conversation about the personal experiences that people have

89
Q

Two categories of dialogic interpretation

A
  1. Small talk- casual conversation meant to welcome guests and put them at ease
  2. Active talk- talk that happens during an interpretive experience