Final Exam - Flash Cards

1
Q

What is an SOG?

pg 73

A

Written organizational directives that identify a desired goal and plan to accomplish the goal

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2
Q

What is an SOP?

A

Written organizational directive that establish or prescribe specific operational methods to be followed

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3
Q

What is Direct Supervision?

pg 122

A

*Fire officer directly observe actions of crew i.e. reloading hose, interior attack

***Goal of Company Officer is to reduce the need for direct supervision and increase the utilization of the company

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4
Q

What does 13 R pertain to?

pg 354

A

Buildings with 13R sprinkler will be taller with longer halls. Multiple family dwelling with 13 R will provide greater protection but make FF jobs tougher.

Longer halls, taller buildings, landscaping. All of this together, a building with 13 R will have less damage.
-Low Rise

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5
Q

What is NFPA 1561?

A

Standard on Emergency Services Incident Management

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6
Q

What is in a Fire Investigation Report?

A

Chronological Order

1) Describe the structure prior to fire
2) How did alarm come in, time of call, who, what they said
3) Damage exterior, then interior
4) Statement, interview, warrants, pictures

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7
Q

What is a Mid Year Review?

pg 172

A

INFORMAL performance review that requires a higher level of documentation. The Lt. should have each FF write a self evaluation. Focus on job description and goals. To meet goals FF can meet with other FF or attend classes

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8
Q

What is a majority of the budget allocated toward?
What type of benefits is Sick Leave?
(pg 281)

A

90% of FD budget is allocated to salaries and benefits

Fringe Benefits - cost of providing sick leave. Sliding scale used to determine cost.

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9
Q

What is a RFP - Request for Proposal?

pg 279

A

Provides a formal process to solicit goods or services in a procedure that is determined by the AHJ - Authority having Jurisdiction.

Used for large complex purchases.

Each proposal is evaluated to make sure needs along with price is being met.

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10
Q

What is NFPA 1561?

A

Standard on Emergency Services Incident Management System 1990.

Updated by NIMS after 2001 attacks.

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11
Q

What are General Orders?

pg 73

A

Formal documents that address a specific subject, policy, condition or situation.

Signed by fire chief and can be active from day to month or permanently.

Also called an executive order, memo, directive.

Ex: announcement, promotions, transfer

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12
Q

Cardiac Arrest is the _______ cause of firefighter fatalities?
(pg 101)

A

As an occupational group FF are more likely to die of an MI while on duty that any other US worker.

Nature of work, go from low activity to high stress.

MVA is number 1 for Trauma.

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13
Q

What is Bargaining?

pg 184

A

Working conditions and benefits.

Department with non-contract or MOU each situation will have shop steward.

MOU is less powerful

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14
Q

What is Fire Analysis?

pg 370

A

Scientific process of examining fire.
Relevant facts: Origin, Cause, Development of fire, responsibility

Lt. may have to construct a timeline of events to establish what happened.

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15
Q

What are Grants and how do you get them?

pg 280

A

Largest Source
Assistance to firefighter grant program
Federal Money to Local FD

Money comes from fees from DMV, tax on fire insurance.

4 step process:

1) Conduct community and FD needs assessment
2) Compare needs to priorities of grant
3) Decide what to apply for
4) Complete application

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16
Q

What is a Unit, Branch and Group?

pg 307

A

Unit: Generic term that can be applied to geographical area or function. Smaller element however used in large incidents where groups work together.

Branch: supervisory level either in operations or logistics to help with span of control.

Group: Resources / Units are assigned to a function. i.e. ventilation, search and rescue.

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17
Q

How do you Determining Causes of Fire?

pg 369

A

1) Determine source of ignition
2) Determine the fuel that was first ignited
3) Determine the circumstances or human actions that allowed ignition and fuel to get together

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18
Q

What is the Yellow Dog Contracts?

pg 191

A

Norris LaGuardia - 1932
Employee could not be forced in to a contract by an employer in order to keep job

In return employers required workers to sign a pledge saying they were not going to join a union.

Pledges called: Yellow Dog Contracts

Roosevelt stated union could bargain

NIRA - National Industrial Recovery Act

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19
Q

What is K.S.A. - Knowledge, Skills and Abilities?

pg 26

A

Traits required for every classified position within the city.

  • KSA are defined by a narrative job description and technical class specifications
  • Narrative / Job Description: summarizes the scope of the job and provides typical task the person will be doing. Also list of requirements for job. Technical class specification, worksheet for compensation, level for position, examination process.

Scope means Job Description

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20
Q

What is the Purchasing Process?

pg 276-277

A

Company Officer must understand purchasing

Most FD are either political entities or non-profit

FD accountable to public for wise use of funds

Audits are used to monitor violations found during audits.

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21
Q

What are the leading causes of death in general and due to trauma?
(pg 87)

A

Heart attacks are the leading cause of death
41% of all line of duty deaths 2007-2011

Other risk factors: Obesity, High Cholesterol, Smoking, Family History

MVA: largest percentage for traumatic FF Deaths.
40% die in their own vehicles POV

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22
Q

What are some Indications of an Incendiary Fire?

A

Disabled fire protection

Delayed notification

Accelerants / trailers: paper towels, gun powder, film in paper rag, liquids

Multiple points of origin

Tampered equipment

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23
Q

What is the Last Step of a Critique?

A

**Write a summary (Last step)

Forward to training to see if training is needed

Possible policy change

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24
Q

What is the HFACS - Human Factor Analysis Classification System?

A

4 Levels

Level 1 Unsafe Acts: 2 categories - errors and violations
**Errors are UNINTENTIONAL, ex. decision skills or perceptions communicating
**Violations are INTENTIONAL
- Routine, ex. failure to use safety equipment
or
- Exceptional, ex. not being qualified to do the job

Level 4 Organizational Influence: Hardest to prove
- Operating culture, management, staffing, training, chain of command

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25
Q

What is the 6 Step Budget Process?

pg 272

A

Budget starts with:

1) Identification of needs and required resources
2) Preparation of a budget request
3) Local government and public review of requested budget
4) Adoption of approved budget
5) Administration of approved budget with review and revision
6) Close our budget year

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26
Q

What is Unity of Command?

A

Concept that subordinates should have only one direct supervisor and that a decision can be traced back to a manager

27
Q

What is the Goal Setting Theory?

pg 136

A

How to motivate a Firefighter

**Natural competitiveness of people

Key is for LT to set specific goals that will increase performance.
- Get to a rig as quick as you can is not a good way, but get to the rig in 80 secs is a good way

28
Q

What is the Wagner - Connery Act of 1935?

A

NIRA overturned that a company could use unfair labor practices.

It grants workers the right by voting who will represent them.

** Provision of Wagner Connery Act also established National Labor Relation Board NLRB

Has powers to hold hearings, investigate unfair labor practices

29
Q

What is NFPA 1521?

A

Safety Officer

30
Q

What is NFPA 1600?

A

Disaster Emergency Management

31
Q

What are Requisitions?

A

Purchase that exceeded a predetermined amount such as $2,000 rather than a purchase order

Requisition is when the exact dollar amount is unknown

32
Q

What are the 4 General Staff Functions?

A

Operations

Planning - Make and IAP

Logistics - Supplies materials

Finance and Administration - Rarely activated

33
Q

What are the Command Staff positions?

pg 302

A

PIO

Safety Officer

Staging

Liaison - working with outside agencies

34
Q

What are the 4 Management Principles?

A

Fire Department uses a paramilitary style of leadership

1) Unity of Command: 1 FF answers to 1 LT
2) Span of Control: 3-7
3) Division of Labor
4) Discipline: set of guidelines to follow orders

35
Q

What is the Equity Theory?

pg. 136

A

Motivation

Employees evaluate the outcomes they receive for their inputs and compare them with the outcome others receive for their inputs

Outcomes range from pay, achievement, promotions

Input includes educational level, risk taken

Why a fire chief get paid more than a FF and a FF gets paid more than a dish washer.

36
Q

What is the Expectancy Theory?

pg 136

A

How to Motivate Firefighters

People act in a manner that they believe will lead to an outcome they value

3 Considerations to motivate the FF:

1) FF belief that his effort will achieve a goal
2) FF belief that meeting the goal will lead to a reward
3) FF desire for reward or the reward value to the FF

37
Q

What is the Motivational Theory?

pg 135

A

Best Known

Reinforcement Theory
- To motivate employees to perform the Lt must provide reinforcers

1) Positive reinforcement: reward for good behavior
2) Negative reinforcement: Taking away undesirable consequence for bad behavior
3) Extinction: Ignoring bad behavior
4) Punishment: Punishing bad behavior

38
Q

What types of Automatic Alarms do Fire Departments go on?

pg 17

A

Type of Calls gone on:

1) EMS: 60-80%
2) Alarms: 1-100 real fires
3) Investigations

39
Q

What are Operating Expenditures?

pg 281

A

Day to Day Operations

Uniforms
Telephone
Electric
Toilet Paper
Batteries
40
Q

What is a Fire Tax?

pg 274

A

Provide fire protection within a designated area.

Tax is on everyones tax bill (similar to tech schools)

41
Q

What is a EAP?

pg 177

A

Important Characteristic: Ability to maintain the value to the organization of highly trained FF.

Best to have the FF use EAP than fire them “cheaper”

In order to be successful the Lt must be able to recognize stress. i.e. sick day, fatigue, memory problem

Goal: provide counseling and rehab to get FF back to full duty

Less sick days, grievances, when EAP is used

Lt cannot know detail about EAP

42
Q

What is a V & U Pattern?

pg 369

A

Point of origin can be determined by fire patterns and provide a history

43
Q

What is Customer Satisfaction?

pg 235

A

Focus on meeting the customers expectations

44
Q

What is the Halo and Horn Effect in Evaluations?

pg 174

A

FF performance are not black and white. Officer may evaluate on only one aspect of the FF performance which is good or bad and apply it across the board

45
Q

What is the GASB - Governmental Accounting Standards Board?

pg 281

A

Standard setting agency for government accounting

46
Q

What is the CPSE - Center for Public Safety Excellence?

pg 156

A

Fire officer professional development comes from NFPA officer and IAFC

Under CPSE awards: chief officer, chief of EMS, chief of training, fire marshal to FF who completes application and validation.

47
Q

What is the HFACS - Human Factors Analysis and Classification System?
(pg 103)

A

Every August, FF and company officer analyze near miss reports using a tool modified from the Navy (HFACS)

Results are put in the annual report

48
Q

Power (pg 129)

A

The capacity of one party to influence another party

49
Q

What is Demographic Analysis?

pg 205

A

Comes from census so we know who the audience is, and meet the needs of immigrants.

Helps with planning new safety programs such as car seat.

50
Q

What is Group vs Division?

pg 306-307

A

Division: Geographical area (one floor, side of building)

Group: Function (ventilation, search and rescue, water supply)

51
Q

How do you Build a Professional Development Plan?

pg 155

A

National Professional Development Model shows how education and training fit into a path that starts with FFI and ends at Chief Fire Officer

This is completed by FESHE - Fire Emergency Services Higher Education

52
Q

What are Capital Expenditures?

pg 282

A

Items that are durable that cost more than a predetermined amount and will last more than 1 budget year

Ex: computers, hydraulic tools, washers, SCBA, Small vehicles

Big Rigs included but they have a special section (Heavy Rigs)

Capital Improvements are long term loans and bonds

53
Q

What is a Purchase Order?

pg 277

A

Method of ensuring that a budget account has enough money to cover purchase

Usually $2,000

Process:

1) FF calls 3 places for quotes
2) Completes PO
3) Chief Signs
4) Cost deducted from budget
5) Take PO to store
6) PO states there is enough money in account (Not all places take PO)

54
Q

What is the Robert Stafford Act?

pg 293

A

Disaster Relief Fund Amended in 2007

Covers: Hazards, Natural and Terrorist events

In order to obtain funding city has to be NIMS compliant, and to be NIMS compliant you have to be ICS.
(NFPA 1561)

55
Q

What is the Legislative Framework for Collective Bargaining?
(pg 190)

A

Collective bargaining is regulated by federal and state legislation

Federal: establish a basic framework that applies to all workers

State: Have discretionary powers to adopt labor laws so they don’t violate the federal laws

56
Q

What is Staging?

pg 308

A

Standard procedure to manage uncommitted resources

Level I is a block away and part of the first due

Level II is for greater alarms

57
Q

What is the Base Budget?

pg 272

A

Level of funding that requires status quo.

Does include inflation and salary increases

58
Q

What is Supplemental Budget?

pg 272

A

Spending to provide additional services

59
Q

What is a Budget?

pg 272

A

Itemized summary of estimated or intended revenues and expenditures

Revenue is income

Expenditures is money spent

60
Q

What is Petty Cash and how is it used?

pg 277

A

Member is in charge and usually can spend $100 or less but must have receipts so it equals out

Think of it as an endless amount of funds

**On receipt it must say which account or part of the budget is covering the expense

Petty cash allows for small purchases so you don’t need a purchase order

61
Q

What are things a Fire Department may privatize or contract out to save money?
(pg 276)

A

Paramedic Training

Special Operation Classes

Hazmat site cleanup

Ambulance Billing

Dispatch

Apparatus Maintenance

62
Q

What is Privatization?

pg 276

A

Replacing municipal employee with contract employees

Private can operate more efficiently

63
Q

What are Regional / Consolidated Services?

pg 276

A

Regional / Consolidated Services are established to increase efficiency by reducing duplication in staff and services