Final Exam - Flash Cards

1
Q

What is an SOG?

pg 73

A

Written organizational directives that identify a desired goal and plan to accomplish the goal

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2
Q

What is an SOP?

A

Written organizational directive that establish or prescribe specific operational methods to be followed

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3
Q

What is Direct Supervision?

pg 122

A

*Fire officer directly observe actions of crew i.e. reloading hose, interior attack

***Goal of Company Officer is to reduce the need for direct supervision and increase the utilization of the company

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4
Q

What does 13 R pertain to?

pg 354

A

Buildings with 13R sprinkler will be taller with longer halls. Multiple family dwelling with 13 R will provide greater protection but make FF jobs tougher.

Longer halls, taller buildings, landscaping. All of this together, a building with 13 R will have less damage.
-Low Rise

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5
Q

What is NFPA 1561?

A

Standard on Emergency Services Incident Management

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6
Q

What is in a Fire Investigation Report?

A

Chronological Order

1) Describe the structure prior to fire
2) How did alarm come in, time of call, who, what they said
3) Damage exterior, then interior
4) Statement, interview, warrants, pictures

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7
Q

What is a Mid Year Review?

pg 172

A

INFORMAL performance review that requires a higher level of documentation. The Lt. should have each FF write a self evaluation. Focus on job description and goals. To meet goals FF can meet with other FF or attend classes

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8
Q

What is a majority of the budget allocated toward?
What type of benefits is Sick Leave?
(pg 281)

A

90% of FD budget is allocated to salaries and benefits

Fringe Benefits - cost of providing sick leave. Sliding scale used to determine cost.

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9
Q

What is a RFP - Request for Proposal?

pg 279

A

Provides a formal process to solicit goods or services in a procedure that is determined by the AHJ - Authority having Jurisdiction.

Used for large complex purchases.

Each proposal is evaluated to make sure needs along with price is being met.

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10
Q

What is NFPA 1561?

A

Standard on Emergency Services Incident Management System 1990.

Updated by NIMS after 2001 attacks.

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11
Q

What are General Orders?

pg 73

A

Formal documents that address a specific subject, policy, condition or situation.

Signed by fire chief and can be active from day to month or permanently.

Also called an executive order, memo, directive.

Ex: announcement, promotions, transfer

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12
Q

Cardiac Arrest is the _______ cause of firefighter fatalities?
(pg 101)

A

As an occupational group FF are more likely to die of an MI while on duty that any other US worker.

Nature of work, go from low activity to high stress.

MVA is number 1 for Trauma.

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13
Q

What is Bargaining?

pg 184

A

Working conditions and benefits.

Department with non-contract or MOU each situation will have shop steward.

MOU is less powerful

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14
Q

What is Fire Analysis?

pg 370

A

Scientific process of examining fire.
Relevant facts: Origin, Cause, Development of fire, responsibility

Lt. may have to construct a timeline of events to establish what happened.

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15
Q

What are Grants and how do you get them?

pg 280

A

Largest Source
Assistance to firefighter grant program
Federal Money to Local FD

Money comes from fees from DMV, tax on fire insurance.

4 step process:

1) Conduct community and FD needs assessment
2) Compare needs to priorities of grant
3) Decide what to apply for
4) Complete application

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16
Q

What is a Unit, Branch and Group?

pg 307

A

Unit: Generic term that can be applied to geographical area or function. Smaller element however used in large incidents where groups work together.

Branch: supervisory level either in operations or logistics to help with span of control.

Group: Resources / Units are assigned to a function. i.e. ventilation, search and rescue.

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17
Q

How do you Determining Causes of Fire?

pg 369

A

1) Determine source of ignition
2) Determine the fuel that was first ignited
3) Determine the circumstances or human actions that allowed ignition and fuel to get together

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18
Q

What is the Yellow Dog Contracts?

pg 191

A

Norris LaGuardia - 1932
Employee could not be forced in to a contract by an employer in order to keep job

In return employers required workers to sign a pledge saying they were not going to join a union.

Pledges called: Yellow Dog Contracts

Roosevelt stated union could bargain

NIRA - National Industrial Recovery Act

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19
Q

What is K.S.A. - Knowledge, Skills and Abilities?

pg 26

A

Traits required for every classified position within the city.

  • KSA are defined by a narrative job description and technical class specifications
  • Narrative / Job Description: summarizes the scope of the job and provides typical task the person will be doing. Also list of requirements for job. Technical class specification, worksheet for compensation, level for position, examination process.

Scope means Job Description

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20
Q

What is the Purchasing Process?

pg 276-277

A

Company Officer must understand purchasing

Most FD are either political entities or non-profit

FD accountable to public for wise use of funds

Audits are used to monitor violations found during audits.

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21
Q

What are the leading causes of death in general and due to trauma?
(pg 87)

A

Heart attacks are the leading cause of death
41% of all line of duty deaths 2007-2011

Other risk factors: Obesity, High Cholesterol, Smoking, Family History

MVA: largest percentage for traumatic FF Deaths.
40% die in their own vehicles POV

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22
Q

What are some Indications of an Incendiary Fire?

A

Disabled fire protection

Delayed notification

Accelerants / trailers: paper towels, gun powder, film in paper rag, liquids

Multiple points of origin

Tampered equipment

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23
Q

What is the Last Step of a Critique?

A

**Write a summary (Last step)

Forward to training to see if training is needed

Possible policy change

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24
Q

What is the HFACS - Human Factor Analysis Classification System?

A

4 Levels

Level 1 Unsafe Acts: 2 categories - errors and violations
**Errors are UNINTENTIONAL, ex. decision skills or perceptions communicating
**Violations are INTENTIONAL
- Routine, ex. failure to use safety equipment
or
- Exceptional, ex. not being qualified to do the job

Level 4 Organizational Influence: Hardest to prove
- Operating culture, management, staffing, training, chain of command

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25
What is the 6 Step Budget Process? | pg 272
Budget starts with: 1) Identification of needs and required resources 2) Preparation of a budget request 3) Local government and public review of requested budget 4) Adoption of approved budget 5) Administration of approved budget with review and revision 6) Close our budget year
26
What is Unity of Command?
Concept that subordinates should have only one direct supervisor and that a decision can be traced back to a manager
27
What is the Goal Setting Theory? | pg 136
How to motivate a Firefighter **Natural competitiveness of people Key is for LT to set specific goals that will increase performance. - Get to a rig as quick as you can is not a good way, but get to the rig in 80 secs is a good way
28
What is the Wagner - Connery Act of 1935?
NIRA overturned that a company could use unfair labor practices. It grants workers the right by voting who will represent them. ** Provision of Wagner Connery Act also established National Labor Relation Board NLRB Has powers to hold hearings, investigate unfair labor practices
29
What is NFPA 1521?
Safety Officer
30
What is NFPA 1600?
Disaster Emergency Management
31
What are Requisitions?
Purchase that exceeded a predetermined amount such as $2,000 rather than a purchase order Requisition is when the exact dollar amount is unknown
32
What are the 4 General Staff Functions?
Operations Planning - Make and IAP Logistics - Supplies materials Finance and Administration - Rarely activated
33
What are the Command Staff positions? | pg 302
PIO Safety Officer Staging Liaison - working with outside agencies
34
What are the 4 Management Principles?
Fire Department uses a paramilitary style of leadership 1) Unity of Command: 1 FF answers to 1 LT 2) Span of Control: 3-7 3) Division of Labor 4) Discipline: set of guidelines to follow orders
35
What is the Equity Theory? | pg. 136
Motivation Employees evaluate the outcomes they receive for their inputs and compare them with the outcome others receive for their inputs Outcomes range from pay, achievement, promotions Input includes educational level, risk taken Why a fire chief get paid more than a FF and a FF gets paid more than a dish washer.
36
What is the Expectancy Theory? | pg 136
How to Motivate Firefighters People act in a manner that they believe will lead to an outcome they value 3 Considerations to motivate the FF: 1) FF belief that his effort will achieve a goal 2) FF belief that meeting the goal will lead to a reward 3) FF desire for reward or the reward value to the FF
37
What is the Motivational Theory? | pg 135
Best Known Reinforcement Theory - To motivate employees to perform the Lt must provide reinforcers 1) Positive reinforcement: reward for good behavior 2) Negative reinforcement: Taking away undesirable consequence for bad behavior 3) Extinction: Ignoring bad behavior 4) Punishment: Punishing bad behavior
38
What types of Automatic Alarms do Fire Departments go on? | pg 17
Type of Calls gone on: 1) EMS: 60-80% 2) Alarms: 1-100 real fires 3) Investigations
39
What are Operating Expenditures? | pg 281
Day to Day Operations ``` Uniforms Telephone Electric Toilet Paper Batteries ```
40
What is a Fire Tax? | pg 274
Provide fire protection within a designated area. | Tax is on everyones tax bill (similar to tech schools)
41
What is a EAP? | pg 177
Important Characteristic: Ability to maintain the value to the organization of highly trained FF. Best to have the FF use EAP than fire them "cheaper" In order to be successful the Lt must be able to recognize stress. i.e. sick day, fatigue, memory problem Goal: provide counseling and rehab to get FF back to full duty Less sick days, grievances, when EAP is used Lt cannot know detail about EAP
42
What is a V & U Pattern? | pg 369
Point of origin can be determined by fire patterns and provide a history
43
What is Customer Satisfaction? | pg 235
Focus on meeting the customers expectations
44
What is the Halo and Horn Effect in Evaluations? | pg 174
FF performance are not black and white. Officer may evaluate on only one aspect of the FF performance which is good or bad and apply it across the board
45
What is the GASB - Governmental Accounting Standards Board? | pg 281
Standard setting agency for government accounting
46
What is the CPSE - Center for Public Safety Excellence? | pg 156
Fire officer professional development comes from NFPA officer and IAFC Under CPSE awards: chief officer, chief of EMS, chief of training, fire marshal to FF who completes application and validation.
47
What is the HFACS - Human Factors Analysis and Classification System? (pg 103)
Every August, FF and company officer analyze near miss reports using a tool modified from the Navy (HFACS) Results are put in the annual report
48
Power (pg 129)
The capacity of one party to influence another party
49
What is Demographic Analysis? | pg 205
Comes from census so we know who the audience is, and meet the needs of immigrants. Helps with planning new safety programs such as car seat.
50
What is Group vs Division? | pg 306-307
Division: Geographical area (one floor, side of building) Group: Function (ventilation, search and rescue, water supply)
51
How do you Build a Professional Development Plan? | pg 155
National Professional Development Model shows how education and training fit into a path that starts with FFI and ends at Chief Fire Officer This is completed by FESHE - Fire Emergency Services Higher Education
52
What are Capital Expenditures? | pg 282
Items that are durable that cost more than a predetermined amount and will last more than 1 budget year Ex: computers, hydraulic tools, washers, SCBA, Small vehicles Big Rigs included but they have a special section (Heavy Rigs) Capital Improvements are long term loans and bonds
53
What is a Purchase Order? | pg 277
Method of ensuring that a budget account has enough money to cover purchase Usually $2,000 Process: 1) FF calls 3 places for quotes 2) Completes PO 3) Chief Signs 4) Cost deducted from budget 5) Take PO to store 6) PO states there is enough money in account (Not all places take PO)
54
What is the Robert Stafford Act? | pg 293
Disaster Relief Fund Amended in 2007 Covers: Hazards, Natural and Terrorist events In order to obtain funding city has to be NIMS compliant, and to be NIMS compliant you have to be ICS. (NFPA 1561)
55
What is the Legislative Framework for Collective Bargaining? (pg 190)
Collective bargaining is regulated by federal and state legislation Federal: establish a basic framework that applies to all workers State: Have discretionary powers to adopt labor laws so they don't violate the federal laws
56
What is Staging? | pg 308
Standard procedure to manage uncommitted resources Level I is a block away and part of the first due Level II is for greater alarms
57
What is the Base Budget? | pg 272
Level of funding that requires status quo. Does include inflation and salary increases
58
What is Supplemental Budget? | pg 272
Spending to provide additional services
59
What is a Budget? | pg 272
Itemized summary of estimated or intended revenues and expenditures Revenue is income Expenditures is money spent
60
What is Petty Cash and how is it used? | pg 277
Member is in charge and usually can spend $100 or less but must have receipts so it equals out Think of it as an endless amount of funds **On receipt it must say which account or part of the budget is covering the expense Petty cash allows for small purchases so you don't need a purchase order
61
What are things a Fire Department may privatize or contract out to save money? (pg 276)
Paramedic Training Special Operation Classes Hazmat site cleanup Ambulance Billing Dispatch Apparatus Maintenance
62
What is Privatization? | pg 276
Replacing municipal employee with contract employees Private can operate more efficiently
63
What are Regional / Consolidated Services? | pg 276
Regional / Consolidated Services are established to increase efficiency by reducing duplication in staff and services