Final Exam(Chpaters2-3 and extra handouts) Flashcards

1
Q

The most important questions - from either side of the pastor’s desk - are those that clarify ____________?

A

Expectations.

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2
Q

The relationship between associates and senior pastors has a lot of parallels to the ________ ____________.

A

Marriage Relationship.

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3
Q

_____________ is required to avoid issues with differing expectations.

A

Communication.

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4
Q

Unfortunately, most of our expectations aren’t clear even to us until they’ve been ____________. We don’t recognize or give attention to them until we have a frame of reference, with comes with __________.

A

Disappointed - Experience

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5
Q

It’s time to leave (your church position) when you can no longer be your pastor’s ___________! Joseph Linn (an arranger and long-time music minister)

A

Cheerleader.

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6
Q

Like a ________, a church staff relationship must be based on _____.

A

Marriage - Trust.

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7
Q

What two things are the glue that holds a staff together?

A

Trust and Mutual Respect.

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8
Q

Regardless of how it feels, it is what we do with _________ that counts.

A

Criticism.

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9
Q

Name the 3 options available to us when we are having relationship problems.

Whatever opinion you choose, do it carefully and prayerfully. God will give you the grace–and that’s a promise!

A
  1. To Confront(without being confrontational.)
  2. To Stay Put.
  3. To Leave.
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10
Q

For most people, nothing is more emotionally transparent than the _____.

A

Voice.

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11
Q

One of the most rewarding things that I have experienced in my ministry is to see someone with little __________ begin to grow musically. I never want it to be said of me that “I didn’t give someone a ______.”

A

Experience - Chance.

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12
Q

Cultivating excellence in music is a worthy goal, but it must not take __________ over the ______ who make the music

A

Precedence - People.

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13
Q

Unfortunately the same climate that cultivates musical excellence is also a hothouse for _______________, _____ and _____________ _________.

A

Competitiveness - Pride - Temperamental Attitudes.

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14
Q

“People need people who _______ in them, _____ them, and ______ much of them.” - Richard L. Evans

A

Believe - Trust - Expect.

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15
Q

The challenge when dealing with people-related problems is to correct the problems without __________ the person.

A

Alienating.

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16
Q

Remember, we never have the right to publicly _________ someone in order to curb their undesirable behavior.

A

Embarrass.

17
Q

“If your brother sins against you, go and show him his fault, just between the two of you.” (Matthew 18:15)

A

I would suggest memorizing this, or at the very least remember the line “just between the two of you”

18
Q

Staying out of the middle.

  1. Recognize _____________ games.
  2. Pray for ______.
  3. Know where your _________ lie.
  4. _________ face-to-face discussion.
A

Psychological - Wisdom - Loyalties - Encourage.

19
Q

Always, ____ about the situation.

A

Pray.

20
Q

“When attacked by a ______, do not become one.” Marshall Shelley

A

Dragon.

21
Q

_______ is always necessary when confronting.

A

Privacy.

22
Q

It’s ______ to live with the regret of what you neglected to say than with the regret of what you did say.

A

Easier.

23
Q

When you have to confront.

  1. Realize that ______ is important.
  2. Understand that _______ is necessary.
  3. _____ through the problem.
  4. Begin with a ________ statement.
  5. ______ to the other person.
  6. Be ________.
  7. _____ respond in kind.
A
  1. Timing.
  2. Privacy.
  3. Think.
  4. Positive.
  5. Listen.
  6. Specific.
  7. Don’t.
24
Q

“A cheerful heart is good medicine.” (Proverbs 17:22)

A

Memorize

25
Q

When leaving your job… Don’t burn _______.

A

Bridges.

26
Q

Most companies remember not for why they left –but ___ they left.

A

How.

27
Q

You can’t expect to be valuable employee if you don’t make yourself ________.

A

Valuable.

28
Q

“Nearly all man can stand adversity, but if you want to test a man’s character, give him _____.” - Abraham Lincoln

A

Power.