FINAl EXAM: CH 12

Question 1

who provides the vison, aligns others, has a quality to inspire others

Answer 1

leaders

Question 2

who helps with the process, organizes others, and is a position within the business

Answer 2

managers

Question 3

right given to someone to direct the actions of others

Answer 3

authority

Question 4

the ability to influence others

Answer 4

power

Question 5

individuals in charge of the process, activities, and employees through the execution of management functions to achieve business goals

Answer 5

managers

Question 6

in charge of creating a business or organization strategy while overseeing that the mission and vision are followed

Answer 6

top managers

Question 7

oversee their area’s efficiency and effectiveness

Answer 7

functional managers

Question 8

coordinating a smaller group of individuals, a subgroup, inside a specific function or a team made up from various areas

Answer 8

supervisory or team managers

Question 9

oversee a team of employees in a business to keep them motivated and engaged

Answer 9

staff managers

Question 10

responsible for the production of products and services that a business offers

Answer 10

line managers

Question 11

responsible for planning, executing, and completing a project

Answer 11

project managers

Question 12

useful for when a business needs change

Answer 12

transformation leadership

Question 13

commonly used type of leadership that focuses on establishing routines and processes to make a business efficient in producing goods or providing services

Answer 13

transactional leadership

Question 14

uses knowledge and past experience to reach a decision without seeking information from others

Answer 14

directive

Question 15

seeks out team members to encourage creativity and innovation

Answer 15

conceptual

Question 16

relies on direct observation, facts, and data

Answer 16

analytical

Question 17

focuses on opinions of others and is highly influenced by their feelings and opinions

Answer 17

behavioral

Question 18

what a company desires to achieve long-run goals and sets a direction for achieving the goals

Answer 18

vision

Question 19

strength, weakness, opportunities, threats

Answer 19

SWOT analysis

Question 20

what a business does well compared to competition

Answer 20

strengths

Question 21

what a business does not do as well as the competition

Answer 21

weaknesses

Question 22

favorable factors that can give a business a competitive advantage

Answer 22

opportunites

Question 23

environmental factors that have a potential to harm a business

Answer 23

threats

Question 24

when a more experienced person helps by sharing knowledge typically helping others

Answer 24

mentoring

Question 25

development of abilities by providing direction and vision in offering instruction, resources, and support

Answer 25

coaching

Question 26

____ is the right given to someone to direct the actions of others.

Answer 26

authority

Question 27

____ is the ability to influence.

Answer 27

power

Question 28

The goal of a(n) ____ is to provide a vision to guide the change that is needed for the future.

Answer 28

leader

Question 29

____ are in charge of creating a business’ or organization’s strategy while overseeing that the mission and vision are followed.

Answer 29

top managers

Question 30

____ is a commonly used type of leadership that focuses on establishing routines and processes to make a business efficient in producing goods or providing services.

Answer 30

transactional leadership

Question 31

____ involves improving the morale and job performance of the leader’s followers by connecting their individual sense of identity with that of the business.

Answer 31

transformational leadership

Question 32

The ____ decision-making style uses knowledge and past experience to reach a decision without seeking information from others.

Answer 32

directive

Question 33

Which decision-making style is best?

Answer 33

depends on the situation