Final exam Flashcards
Pactice so you're ready for the final. Make sure you can answer each question like an essay question.
Per the Mindful Communication article, what are the 3 stages of intercultural communication?
Per the Mindful communication article, the 3 stages of intercultural communication are Description or observed facts, Interpretation or inferences made, and Evaluation or the judgements and feelings formed
What type of communication style specifies intention in a forthright manner vs a style that hides the speaker’s intent?
the communication style that specifies intention in a forthright manner is direct communication. Indirect communication is the opposite, acting out or implying meanings rather than directly saying what he/she is trying to communicate via facial expressions, tones, and gestures
What are the 3 pillars of intercultural competence?
the 3 pillars of intercultural competence are:
- Mindset– knowledge of the matter
- Skillset– skills needed to build relationships
- Heartset– the attitude of the people/matter
What type of communication style relies on explicit verbal messages to convey intention or meaning vs. information that is contained in the social context?
Low context communication relies on explicit, verbal messages. High context communication relies on the environment and social context to be understood.
What are the components of intercultural communication skills?
components of intercultural communication skills involve Relationship building skills, Behavioral skills (listening, empathy, problem-solving), and Information gathering skills
Which of the countries does not represent a low context culture?
Typically, high-context cultures are found in collectivist cultures such as Asia and Latin America. Low context cultures typically are found in individualist cultures such as Switzerland, Germany, and the US.
Per the Observation Assignment, what is the primary activity that differentiates unfocused observation from focused observation?
The primary activity that differentiates unfocused observation from focused observation is asking questions. Ethnographers begin w/unfocused observation when they are trying to gain a general sense of what’s happening. Focused observation is when they become curious and start asking questions.
Per the Observation assignment, define each part of the DIE model.
Description: observed facts ie. blue shirt, running fast
Interpretation: inferences made ie. people waving their arms probably to say no
Evaluation: judgements made on the ppl or situation ie. Mexicans are lazy because they don’t follow designated times for the meetings
What is one of the most important methods that ethnographers use when in the field when they gather data?
the most important method that ethnographers use when in the field is participant observation. aim… is to grasp the native’s point of view, his relation to life, to realize his vision of the world”… it’s the disciplined study of what the world is like to people who have learned to see, hear, speak, think, and act in ways that are different. In the simulations, participants were usually able to communicate with the host country by imitating their behaviors
Why should you not ask “why” questions to a local informant when observing another culture?
“Why” questions should be avoided because this can pressure people, convey an evaluative judgement, and result in defensiveness. By using “hat, when, where, and how” questions the meaning is usually clarified indirectly
Why should you conduct an unfocused observation before conducting a focused observation?
an unfocused observation helps reduce bias and helps the observer account for all the elements first before conducting a focused observation trying to understand the why and potentially introducing bias.
True or False, the “glass ceiling” refers to the income gap between the rich and the poor
False, the “glass ceiling” refers to the income gap between men and women
What are the three parts of the Theory of Change?
The three parts of the Theory of Change are planning, participation, and evaluation
Which of the following cities is the most polluted in the world?
Delhi, India
True of False, non-profit organizations do not have stakeholders?
False, non-profit organizations do have stakeholders. Anyone who is interested or affected by the non-profit organization is a stakeholder
