Final Exam Flashcards
Ch. 11, 14, 15, 16, 18, 19, 20, 21, 22, 23
Dashboard/Balanced Scorecard
Tools that help in the collection and communication of financial and operating information
-Balanced scorecards developed by Robert Kaplan and David Norton, Hardvard Business Press
Four Key Elements of a Dashboard
1) What is Most Important to the firm’s success?
2) What are the critical drivers that influence performance attainment?
3) What are the most relevant measures that reflect critical driver relationships?
4) What relevant benchmarking data are available to assess performance?
Four Key Elements of a Dashboard: What is most important to the firm’s success?
Sustainable growth is the key principle
- In the long term, no business can grow assets faster than equity.
- Why? No lender will continue to bear the full risk of a business by financing 100% of its assets.
- Also, interest rates increase as risk does, adding more burdens for the company to pay for.
Operating Margin
=Operating income/revenues
Sustainable Growth via Equity Growth
Formulaic Display of Growth Rate in Equity
Change in equity = Net Income x Change in Equity
_____________ ________ _____________
Equity Equity Net Income
Return on Equity
The primary financial criterion that should be used to evaluate and target financial performance.
Four Key Elements of a Dashboard: Critical Drivers of Performance?
Objectives of ROE:
- Improve operating margins
- Improve non-operating margins
- Increase total asset turnover
- Increase debt financing
Four Key Elements of a Dashboard: Most Relevant Metrics?
Performance areas in a dashboard should tie back to the Key Performance Map that will help improve ROE and build business value.
-Key measures should be externally valid and benchmarked.
Example of 13 Key Metrics
- Market Factors
- Pricing
- Coding
- Contract negotiation
- Overall Cost
- Labor Cost
- Departmental cost
- Supply and Drug Cost
- Service Intensity
- Non-operating income
- Investment efficiency
- Plant obsolescence
- Capital Position
Four Key Elements of a Dashboard: What benchmark data should be used?
-Public data from governmental services such as Medicare.
Ex.
- Medicare cost reports
- Standard analytical outpatient file
- MedPar file
Cost Information
Produced by the firm’s financial accounting system
- Can be used by department managers, 3rd party payers, and planning agencies.
- Cost objects: Products (outputs/services) and responsibility centers (departments).
Cost Classifications
Costs can be classified according to the decision maker’s specific need.
Major classifications include:
- Traceability to the object being costed
- Management responsibility for control.
- Relation of costs to budget.
- Relation of costs to time.
- Behavior of cost to output or activity.
Traceability
Classification of cost by traceability depends on the cost object.
Major cost categories:
- Direct
- Indirect
Cost object
An item for which a separate cost measurement is required.
Example:
- Product
- Process
- Department
- Activity
Direct Cost
Can be specifically linked to a given product or service.
Example:
- Direct labor (Salaries)
- Supplies
- Rent expenses
Indirect Cost
Not easily traceable to a product or service but support production of a product/service.
Example:
- Administrative overheard
- Depreciation
- Employee Benefits
Cost Behavior
Describes the cost variability in relation to output or activity.
-Measurement of cost behavior is influenced by department’s classification of cost (direct v. indirect)
Five Major Categories of Cost (classified by behavior)
- Variable Costs
- Fixed Costs
- Mix Costs
- Semifixed
- Semivariable
- Curvilinear
Variable Costs
Change proportionally as output, volume, or activity level changes
An activity is a measure of whatever causes the incurrence of variable cost.
-Ex: Direct labor hours, discharges, patient visits
Fixed Costs
Do not change or vary in response to changes in activity.
-Fixed costs are a function of time, not output.
Semifixed (Step Fixed) Costs
Cost changes with changes in output but not proportionally.
-Can be considered variable or fixed, depending on the size of steps relative to the range of volume.
Semivariable Costs
Include elements of fixed and variable.
- There is some fixed requirement per unit of time, regardless of volume.
- Also, a direct proportional relationship between volume and costs.
Ex: Utility Costs.
Curvilinear Costs
Variable costs do not always behave in a strictly linear fashion.
But, within a relevant range, costs can be approximated with a straight line.
Relevant range is the range of activity within which the assumptions about the cost behavior are valid.
Controllable Costs
Can be influenced by designated responsibility center with a defined time period.
Main approaches include:
- May be identified as total costs charged to the department
- May be limited to direct costs
- May be costs that are both direct and variable.
-Should be applied consistently throughout departments
Other Relevant Costs: Avoidable
Can be eliminated or saved if an activity is discontinued; they will only remain so long as the activity does.
- Variable costs are usually a subset of avoidable.
- Some fixed costs may be avoidable when large changes in volume are considered.
Other Relevant Costs: Sunk
Retrospective costs that have already been incurred.
Unaffected by the decision under consideration.
-Typically, a subset of fixed costs.
Other Relevant Costs: Incremental
Represent the change in cost that results from a specific management action/decision.
Similar to marginal, or the cost to provide an additional unit of service or product.
-Incremental costs refer to the change in costs due to management decision or increased volume.
Other Relevant Costs: Opportunity
The values forgone by using a resource in a particular way instead of next best alternative.
Budgeted Costs
The amount that has been “planned” or authorized to be spent in a specific category for a specified purpose.
Actual Costs
The amount which is spent in a specific category or for a specific purpose.
Cost Allocation
Process of assigning pooled indirect costs to a specific cost object.
Uses allocation base that represents a major business function.
Allocation Base (Cost Driver)
An item that is used to allocate costs, based on its relationship to why costs occurred.
Importance of Cost Allocation
The cost of indirect, non-revenue departments, need to be allocated to direct revenue departments for decision-making purposes.
Equity is critical in allocating indirect department costs to direct departments.
Cost Allocation should:
- Reflect the actual indirect cost incurred by the direct department.
- Motivate managers of direct departments to reduce costs.
Methods of Cost Allocation
To allocate indirect costs, two decisions must be made:
1)Selection of cost driver or basis of allocation
2) Method of cost apportionment.
- Step-down
- Double-Distribution
- Simultaneous-equations
Methods of Cost Allocation: Step-Down
Indirect department that receives the least amount of service from other indirect departments AND provides the most service to all other departments allocates its costs first.
-Most widely used by health care facilities.
- Order of allocation is important
- Allocation base can create differences in cost allocation.
Break-Even Analysis (Cost-Volume-Profit [CVP])
Quantifies the relationship between profit and various factors, such as:
- Rates/Prices
- Volume
- Variable Cost
- Fixed Cost
- Payer mix
- Bad Debts
Three Questions of Health Care Cost Accounting
What are we trying to cost?
What time period is relevant?
How can we use existing cost systems?
Cost Objects of Health Care
Health care firms produce a large volume or products, many of which are bundled into an encounter of care.
Encounter of Care
Includes all products and services during a specific treatment or episode of care.
What Time Period is Relevant?
Either historical or future.
- Historical, by itself, is of little use.
- Future costs are more relevant but often rely on historical cost data.
Planning and Product Issues
Products v. Product Lines
Ex: A treated patient is a product
Strategic Business Units (SBU)
Ex: Clinical Specialty areas
Budgeting and Resource Expectations
Budgeting translates product decisions into resource expectations.
Two major objectives:
- Assure plan’s financial viability
- Establish a basis for management control
-Primary output of a budget is a set of departmental budgets outlining expected costs.
Control and Corrective Action
Deviations and variances from budgets are identified.
Corrective action may be utilized to correct variances in future time periods.
Sometimes, variances may reflect changes in budget assumptions.
Valuation Areas
Basis? Generally, historical cost.
However, assigning cost to a time period can be an issue in two areas:
- Long-lived assets such as buildings/equipment.
- Normal accruals where costs are recognized prior to expenditure.
Production Phases: Stage 1
Departments/activity centers acquire resources and product products, or Service Units (SU’s).
-Some SU’s are traceable to patients, others are not.
Production Phases: Stage 2
Consumption of SU’s in treatment process.
-Often directed by physicians.
Required Systems for Costing Encounters of Care: Standard Cost Profiles
Tells how much it did or will cost to produce specific service units such as lab tests or surgical procedures.
Required Systems for Costing Encounters of Care: Standard Treatment Protocols (STP)
Tells us how many units of a SU either were required or will be required to produce a specific encounter of care.
Management Control
Process by which managers ensure that resources are obtained and used efficiently and effectively while accomplishing an organization’s objectives.
Efficiency: Inputs to outputs
Effectively: Outputs to goals
-More subjective
Managers exercise control through responsibility centers or departments.
Management Control Programming(Planning)
Determining nature and size of programs to be undertaken.
-Programming distinguishes between new and existing programs.
Management Control - Budgeting
Quantitative expression of a plan of action, usually stated in monetary terms for a one year period.
- Follows Programming phase
- Translates program decisions into responsibility center action plans.
Management Control - Accounting
Reports actual operations in terms of revenues and expenses to budgeted values.
-Follows Budgeting phase
Management Control - Analysis and Reporting
Find phase of management control
- Compares budgeted values with actual values and explains deviations.
- Primary tool is variance analysis.
Budgeting - Participants
- Governing Board
- CEO
- Controller
- Responsibility Center Managers
- Budget Committee
Statistics Budget: Purpose
To estimate the amount of service we are going to offer:
- By type of service
- By payor
- By intensity (relative value units)
To determine:
- Resources needed
- Costs
- Revenues
Statistics Budget: Location of Estimates
Where?
- Self
- History
- Competitors
- Consultants
- Literature
- Internet
- Other
Labor Budget: Purpose
To answer: “How much and what type of personnel are required to provide the amount of service we are planning?”
- Determines Salaries, wages, and benefits.
- By position
- By Employee type (FT, PT, PD)
Two Types:
- Fixed Labor
- Variable Labor
Revenue Budgets
Prices set to cover the following:
- Required profit
- Budgeted expenses
- Loss on fixed price contracts
- Discounts to billed charge patients
-Must follow Expense budgets.
Cash Budget
Primary indicator of short-term solvency.
-Used to arrange necessary short-term financing.
Traditional Budgeting
- Based on modest increase or decrease from year-to-year.
- Tends to maintain existing programs.
- More difficult to start new programs/services.
- Relatively easy to implement.
Zero-Based Budgeting
- Based on justification of importance of the program.
- Does not use last year’s funding as a base for present year.
- Facilities getting rid of old programs to make room for new ones.
- Requires considerable resources.
Importance of Benchmarking
- Relies on assessment of productivity.
- Often used to help set labor budgets.
- Grouped into three categories:
- Internal/Historical
- Engineered values
- Comparative group values.
Investment and Financing
- Investment decisions involve expending funds today while expecting returns in the future.
- Financing involve the receipt of funds today for a promise to make payments in the future.
Time Value of Money
Payment that is made/received in the first year has greater value than an identical payment in the tenth year.
-The idea that the value of money changes over time is absolutely critical to investments and financing.
Present Value
If interest rate is 10% then a dollar received one year from now is only worth $0.9091 in today’s dollar.
-Reciprocal of Future value.
Future Value
If interest rate is 10% then $0.9091 today will be worth exactly $1 in one year’s time.
-Reciprocal of Present value.
Simple Interest
Only calculated on the principal
Compound Interest
Calculated on the principal AND the interest.
-The basis for calculating future values over multiple time periods.
Annuities
More than one payment or receipt, constant per time period.
Capital Project Analysis
Primarily concerned with new projects that require a substantial investment outlay and a long project life (greater than 2 years).
- Occurs during the Programming Phase of the management control process.
- Also, a yearly estimate of resources that will be expended for new programs in the coming year.
External Participants: Financing Sources
- Collectively, may influence the amount of money that can be borrowed and the terms of borrowing
- i.e. Investment bankers, Bond-rating agencies, bankers, feasibility consultants
External Participants: Rate-setting and Rate-controlling agencies:
-Can limit the amount of money available for financing capital projects by reducing the amount of profits that may be retained.
Internal Participants: Board of Trustees
Responsible for the capital expenditure and capital financing program of the health care firm.
- Clearly establish defined goals and objectives, which is the prerequisite to programming phase of capital expenditure analysis.
- Approves preliminary five-year capital expenditure program, which is linked to strategic financial plan
Internal Participants: Planning Committee
Define, analyze, and propose programs to help the organization attain its goals and objectives.
Internal Participants: Finance Committee
Involved with translating programs into financial requirements; ensures adequate financing to meet program requirements.
Internal Participants: Chief Executive Officer (CEO)
Responsible on a day-to-day basis for implementing approved capital expenditure programs and developing related financial plans.
-Much of the authority is delegated by the Board of Trustees.