Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

SCM 303 > Final Exam > Flashcards

Final Exam Flashcards

1
Q

Process for integrating marketing and operations plan to develop a tactical plan

A

Sales and Operations Planning (S&OP)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

S&OP attempts to balance ____ and ____

A

Supply and demand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

S&OP balancing objectives Finance (3):

A
  • High ROI
  • Maximize return
  • Minimize risk
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

S&OP balancing objectives Marketing/Sales (3):

A
  • Many product variations
  • Fast response, high service
  • Maximize revenue
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Balancing objectives Operations (4):

A
  • Fewer products
  • Long, stable production runs
  • Maximize output, minimize cost
  • Reduce variance, maintain ‘up-time’
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Quantitative benefits of S&OP (4):

A
  • Improved forecast accuracy
  • Higher customer service
  • More stable supply
  • Better new product information
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Qualitative benefits of S&OP (4):

A
  • Better organizational teamwork
  • Faster and better aligned decision making
  • Better business visibility
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Operations planning costs: People costs (6):

A
  1. Regular Production
  2. Overtime
  3. Hiring
  4. Fire/Layoff
  5. Weekend (1.5x or 2x on Sundays)
  6. Holidays (2x or 3x)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Operations Planning Costs: Material Costs (3):

Also must consider:

A
  • Holding inventory
  • Shortage
  • Subcontracting

Must also consider require resource investment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

S&OP Strategies (3):

A
  • Level
  • Hybrid
  • Chase
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Produce at the same rate every period

A

Level

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Produce any combination of level or chase

A

Hybrid

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Produce exactly what is needed each period

A

Chase

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Most common S&OP strategy

A

Hybrid

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

S&OP strategy ideal for supply chain

A

Level

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

S&OP strategy ideal for marketing

A

Chase

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Multiple Objectives to what S&OP strategy is best (4):

A
  • Costs
  • Employee considerations
  • Customer expectations
  • Difficulty or ease of adjusting capacity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

The ability to product, hold, receive, store, or accommodate

A

Capacity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

An approach for determining the overall capacity level of capital intensive resources, including facilities, equipment, and size of overall labor force

A

Capacity planning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Capacity ratings (3):

A
  • Design capacity
  • Available capacity
  • Actual capacity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Design capacity is capacity that you ___ and should be ____

A

Paid for

Achievable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Available capacity is ____ capacity minus ____

A

Design

Lost units

Quality issues: scrap and rework

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Actual capacity is ____ capacity minus _____

A

Available

Inefficiencies

Ex. Breakdowns, late starts/Early quits, shortages of input materials

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Proportion of design capacity being used

A

Capacity utilization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Capacity utilization % = [___/___] x ___

A

[Actual output/Design capacity] x 100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Accounts for issues with design capacity

A

Efficiency Percentage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Efficiency % = [____/____] x ____

A

[Actual output/Actual capacity] x 100

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Determining capacity requirements (3):

A
  1. Forecast sales for each individual product or service
  2. Calculate equipment and labor requirements to meet the forecasts
  3. Develop and Evaluate capacity alternatives (internal and external)
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Capacity alternatives: Internal sources (4):

Investment and Risk low to high:

A
  • Efficiency
  • Flexibility
  • Expansion/Addition
  • New facilities
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Capacity alternatives: External sources (5):

Investment and Risk low to high:

A
  • Outsourcing
  • Subcontracting
  • Sharing capacity
  • Joint ventures
  • Acquisitions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Computer-based information system that schedules and orders dependent-demand inventory components (internally focused)

A

Material Requirements Planning (MRP)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Material Requirements Planning (MRP) uses 3 primary inputs:

A
  • Master Production Schedule (MPS)
  • Bill of Materials (BOM)
  • Inventory records
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Material Requirements Planning (MRP) outputs recommendations (2):

A
  • When to release new orders

- When to reschedule open orders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Expansion of MRP that also considers labor, MRO, equipment, etc. in addition to materials (internally focused to organization)

A

Manufacturing Resource Planning (MRP II)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

Expansion of MRP/MRP II that also considers all of the external/outside factors from needed suppliers outside of the organization in addition to internal needs or inputs from other departments

A

Enterprise Resource Planning (ERP)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Demand for an item is independent of the demand for other items. These demands are typically determined by outside customers

A

Independent demands

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Demand for a component is dependent on the demand for the end-item into which the component goes

A

Dependent Demand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

Independent demand involves ____

A

Forecasting

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Dependent demand involves ____

A

MRP, MRP II and ERP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

Logistics is _____, _____, and _____, the efficient, effective flow and storage of __________ from point of origin to point of consumption

A

Planning, implementing, and controlling

Goods, services, and related information

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Logistics includes ___ and ___ flows

A

Forward and reverse

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

Logistics are typically focused ____ firms but flow ____ firms is also logistics

A

Between

Within

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

Inbound logistics =

A

External upstream (suppliers)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Material flow =

A

Internal firm or company (OEM facility or network)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

Outbound logistics =

A

External downstream (Customers)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

Logistics military roots (2):

Conquest through _____

A
  • Alexander the Great
  • Romans

Conquest through better logistics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

Logistics transportation (2):

A
  • Steam power (Ships and Railroads) (1800s)

- Internal combustion engines (Trucks and Planes) (1900s)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

Logistics communication (2):

A
  • Electrical (mid 1800s)

- Digital (1990s)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

Logistics is ___ to the _____

A

Key

Global economy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

Logistics accounts for approximately ___% of the US GDP

A

10%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

Over $___ per year spent on logistics

A

$1 trillion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

Logistics accounts for approximately ____ jobs and ___% of the total labor force

A

15 million jobs

14%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

Logistics can be ___ of economic ____

A

Basis

Activity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

Some industries could obtain productivity improvements of ___-___% by focusing on logistics

A

20-35%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

Top global logistics hubs for freight (seaport) (5):

A
  1. Shanghai
  2. Singapore
  3. Tianjin
  4. Guangzhou
  5. Qingdao
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

Top global logistics hubs for freight (airports) (5):

A
  1. Hong Kong
  2. Memphis
  3. Shanghai
  4. Anchorage
  5. Incheon
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

Logistics costs:

Motor carriers __%

Other carriers __%

A

Motor carriers 49%

Other carriers 13%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

Logistics costs:

Warehousing __%

Inventory carrying cost __%

Other costs __%

A

Warehousing 11%

Inventory carrying cost 22%

Other costs 4%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

Logistics cost total = $___

A

$1095 billion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

The 7 “Rights” of Logistics (In perfect order)

A

Right..

  1. Product
  2. Customer
  3. Time
  4. Place
  5. Condition
  6. Quantity
  7. Cost
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

Logistics value add (3):

A
  • Availability
  • Final transformation
  • Costs
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

Availability value (3):

A

Time, place, quantity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

Final transformation value (2):

A

Packing/Presentation and postponement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

Costs value (3):

A

Production costs, distribution costs, reduced risks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

Logistics value = [____/____]

A

Quality or Utility / Cost or Price

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

Current logistics challenges:

A
  • Outsourcing
  • Just-in-time (JIT)
  • Security
  • Transportation infrastructure
  • Fuel price volatility
  • Pressure on margins
  • Globalization
  • Talent management
  • Sustainable practices
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

Current outsourcing challenge =

A

Logistics growth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

All the activities from the time of a sales inquiry until the order is delivered to the customer

A

Order fulfillment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
69
Q

Order fulfillment includes ____, ____, and _____ with all associated information flows

A

Processing, preparing, and shipping customer orders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
70
Q

Items are available when and where desired by the customer

A

Product Availability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
71
Q

Items are unavailable when and where desired by the customer

A

Stockouts

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
72
Q

Typical stockout frequencies:

Brick and mortar retailers:

Non-advertised items ___%
Advertised items ___%

Online retailers __%

A

Non-advertised items 7-10%

Advertised items 16%

Online retailers <5%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
73
Q

% of ordered items delivered

A

Item fill rate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
74
Q

% of order lines filled in total

A

Line fill rate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
75
Q

Orders shipped complete

A

Order fill rate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
76
Q

Customer Expectations (5):

A
  • Speed
  • Consistency
  • Flexibility
  • Transparency
  • Recovery
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
77
Q

Speed = ____

A

Order-to-delivery (OTD)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
78
Q

Consistency = (2)

A

On-time delivery, promised lead times are met

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
79
Q

Flexibility =

A

Agility (react to short-term changes)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
80
Q

Transparency = (3)

A
  • Real-time information
  • No surprises
  • Bad news does not improve with age
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
81
Q

Recovery = (2)

A
  • Contingency planning

- Improve customer satisfaction?

82
Q

Contingency planning lifecycle (6):

A 
Disruption planning->
Risk Assessment->
Recovery plan->
Enact/Execute->
Evaluate->
Improve
83
Q

The time between recognition of need until the product is delivered and ready for use

A

Order Cycle

84
Q

Stocked Product =

A

Make-to-stock (MTS)

85
Q

Make-to-stock similar processes exist for (3):

A
  • Assemble-to-order (ATO)
  • Make-to-order (MTO)
  • Engineer-to-order (ETO)
86
Q

Handle orders (Steps 1-3)

\_\_\_ = fast and accurate
\_\_\_ = no errors
\_\_\_ = available to deliver, available to promise
A

Inquiries

Order entry

Promise date

87
Q

Available to Deliver (ATD) =

Available to Promise (ATP) =

A

In stock

Reliably on the way

88
Q

Partial fill =

Drop-ship =

A

Partially in-stock

Direct from factory

89
Q

One large shipment made of many smaller shipments

A

Consolidation

90
Q

Consolidation can happen by (3):

A
  • Market Area (Combine small shipments from one shipper going to the same area)
  • Pooled delivery (Combine small shipments from different shippers going to the same area)
  • Schedule delivery (delivery at specific times)
91
Q

Shipping Plan (Steps 5-7)

  1. ___ = where is it going, who will move it
  2. ___ = what route to follow, transportation management system (TMS)
  3. ___ = Size/weight of order, delivery timing
A
  1. Build loads
  2. Route
  3. Choose carrier
92
Q

Gather items (Steps 8-12)

  1. ____ = (if from external source)

9.

10.

  1. ____ = shipping documents - shipper, packing list, manifest

12.

A
  1. Receive product
  2. Pick order
  3. Pack order
  4. Load order
  5. Ship order
93
Q

Delivery at customer (Steps 13-15)

  1. ____ = customer checks for perfect order, match shipper with receipt
  2. ____ = If needed
  3. ____ = Customer matches this, receipt, and PO - mistakes/delays are costly
A
  1. Customer receipt
  2. Install/prep
  3. Invoice
94
Q

Why is fulfillment important? (3 part triangle)

Top to bottom:

A
  • Customer success (Assist customers in meeting objectives)
  • Customer satisfaction (meet or exceed customer expectations)
  • Basic service (product availability, lead time performance, service reliability)
95
Q

Its more than just technology/system. But technology is useful in data gathering about customers to develop strategic relationships (often captured in this software such as: salesforce, oracle CRM, MS dynamics)

A

Customer Relationship Management (CRM)

96
Q

Revenue low, profit low

A

Review reason for doing business

97
Q

Revenue high, profit low

A

High basic service or customer satisfaction

98
Q

Revenue high, profit high

A

Commitment to customer success

99
Q

Revenue low, profit high

A

High basic service or customer satisfaction

100
Q

Commitment to customer success typical percentage of # of customers:

101
Q

5 major modes of transportation:

A
  • Air
  • Truck
  • Pipeline
  • Rail
  • Water
102
Q

The durable physical assets required to facilitate transportation

A

Transportation infrastructure

103
Q

Truck (Motor carrier) carries ___% of US domestic freight

104
Q

Truck normal US load limits ____ pounds

105
Q

Truck infrastructure paid for by ____ and shared with ____

A

Governments

Public

106
Q

LTL =

TL =

A

Less-than-truckload

Truckload

107
Q

LTL is too big to be handled ___, too small to ____

___ to ___ pounds

A

Manually

Fill a truck

150 to 10,000 pounds

108
Q

Truck carriers:

Terminals used to ____
Line-haul is from ____
Smaller trucks transport between _____

A

Consolidate loads

Terminal-to-terminal

Shippers and terminals

109
Q

Examples of LTL carriers:

A
  • Fedex freight
  • XPO logistics
  • YRC freight
  • Old Dominion Freight line
  • UPS freight
110
Q

Shipments move directly from the shipper location to the consignee location

A

Truckload (TL or FTL)

111
Q

Truckloads focus on _____ (usually ____ lbs

A

Full trailers

Greater than 10,000 lbs

112
Q

Truckload rates are less than LTL rates because (4):

A
  • Shipper loads goods and consignee unloads goods
  • One stop
  • No terminals
  • Administrative costs for 25,000lb shipment about the same as for 250lb shipment
113
Q

Truckload US carriers (3):

A
  • Swift
  • Schneider
  • J.B. Hunt
114
Q

Trucks cost:

Trucks speed:

Trucks reliability:

Trucks capability:

Trucks capacity:

Trucks flexibility:

A

Cost - moderate-to-high

Speed - fast

Reliability - weather, congestion

Capability - 80,000 lbs per truck (michigan is 164,000 lbs total)

Capacity - Available for hire

Flexibility - Very flexible

115
Q

____ is generally the fastest mode for shipments exceeding ___ miles

116
Q

Air carrier

____ services adds cost and time

_____ used for rates

A

“Accessorial”

“Dimensional weight”

117
Q

Air carriers best suited for ____, ____, ____, _____, or ____ deliveries; examples:

A

High-value, lower-volume, urgent, perishable, or time-specific deliveries

Examples: electronics, cut flowers, spare parts

118
Q

Air carriers is used for ____ of US domestic freight

A

Less than 1%

119
Q

Air carriers:

Cost =

Speed =

Reliability =

Capability =

Capacity =

Flexibility =

A

Cost = expensive

Speed = Fastest

Reliability = Weather; congestion; intermingling with passengers

Capability = tight weight and size restrictions

Capacity = limited

Flexibility = Runways > 10k ft

120
Q

Pipeline carrier is only mode without ______ and is ____ transportation

A

vehicles/vehicle operators

One-way

121
Q

Pipeline tends to be the ____

A

Slowest mode

122
Q

Pipeline products must be ___, ____, or ____

A

Liquid, liquefiable, or gaseous

123
Q

Pipeline is capable of transporting _______ but has high ______, but very low ______ due to large product volume

A

Large product volumes

Fixed costs

Cost per unit

124
Q

Pipeline carriers:

Cost =

Speed =

Reliability =

Capability =

Capacity =

Flexibility =

A

Hugh investment but cheap to operate

Slowest speed

Extremely reliable

Liquids and gasses

Large

Very limited

125
Q

Rail carrier is wide _____ and large ____

A

Variety of cargo

Capacities

126
Q

Rail capacity is ___ per railcar and up to ____ per train

A

100+ tons per railcar

15,000 tons per train

127
Q

Rail carriers (4):

A
  • CSX
  • Norfolk Southern
  • Burlington Northern
  • Union Pacific
128
Q

Rail carriers dominated by ____ carriers, domination limits ___ and ___ options

A

Four

Service and pricing

129
Q

Rail carriers:

Cost =

Speed =

Reliability =

Capability =

Capacity =

Flexibility =

A

Moderate cost

Moderate speed

Congestion

Few restrictions

Large

Rail access

130
Q

Water carriers move about ___% of global trade and has a ____ of cargo

A

80%

Wide variety

131
Q

Water carriers:

Cost =

Speed =

Reliability =

Capability =

Capacity =

Flexibility =

A

Cheap cost

Slow speed

Arrival time variance

Very few restrictions

Hugh capacity

Water access

132
Q

Mode summary:
Best mode for:

Cost:
Speed:
Reliability:
Capability: 
Capacity:
Flexibility:
A 
Cost - Pipeline
Speed - Air
Reliability - Pipeline
Capability - Water
Capacity - Water
Flexibility - Truck
133
Q

Mode summary:
Worst mode for:

Cost:
Speed:
Reliability:
Capability: 
Capacity:
Flexibility:
A 
Cost: Air
Speed: Pipeline
Reliability: --
Capability: Pipeline
Capacity: Air
Flexibility: Pipeline
134
Q

Using a container or other equipment that can be transferred from the vehicle of one mode to the vehicle of another mode without the contents being reloaded or disturbed

A

Intermodal transportation

135
Q

Intermodal transportation is usually interchangeable among ___, ___, and ___ carriers and provides significant reduction in ____ costs

A

Rail, truck, and water

Freight handling

136
Q

Intermodal containers are large reusable ____ boxes used for intermodal shipments

137
Q

Prior to intermodal containers: $___/ton to load a ship

With containers: $___/ton to load a ship

A

$6.00/ton

$0.15/ton

138
Q

One TEU (twenty-foot equivalent) =

A

8’ x 8’ x 20’ long

139
Q

Parcels are packages weighing up to ___ pounds

140
Q

Offer service to shippers to consolidate small shipments into bulk shipments for better rates

A

Freight forwarders

141
Q

Freight forwarders splits shipment at ___ and can arrange ____

A

Destination

Local delivery

142
Q

Freight forwarders companies:

A
  • DHL
  • DB Schenker
  • Kuehne + Nagel
  • Sinotrans
143
Q

Shipper’s associations are similar to air and freight forwarders but are ____ organizations and primarily focus on achieving the ____ for members

A

Not-for-profit

Lowest rates

144
Q

Provide transportation to clients and often operate their own equipment

A

Third party logistics companies (3PLs)

145
Q

Third party logistic companies examples:

A

FedEx 3PL, UPS 3PL, CH Robinson

146
Q

Common carriers are legally obligated to offer _____ at nondiscriminatory prices to the general public

A

Transportation service

147
Q

Contract carriers offer ____ service to customers on a ____ basis

No obligation to service the ____ or to treat customers on an ___ basis

A

Specialized service

Contractual

General public

Equal

148
Q

Companies whose primary business is other than transpiration and provide their own transportation services (ex. Wal-Mart)

A

Private carriers

149
Q

Commercial terms established by the ______

A

International Chamber of Commerce (ICC)

150
Q

ICC defines the __, __, __, and __ associated with the transportation and delivery of goods from seller to buyer

A

Tasks, obligations, costs, and risks

151
Q

ICC is widely used in ____ and ____ and is generally accepted _____

A

International logistics and procurement

Worldwide

152
Q

Delivery is the point in the transaction where the _____ to the goods is transferred from the seller to the buyer

A

Risk of loss or damage

153
Q

The point named in the incoterm to which carriage has been paid

154
Q

Seller has an obligation to deliver the goods to a named place for transfer to a carrier

155
Q

To file shipper’s export declaration and get export permit

A

To clear for export

156
Q

Storing products at or between point of origin and point of consumption

A

Warehousing

157
Q

Bringing together similar stocks from different sources, consolidating

A

Accumulating (bulk making)

158
Q

Breaking larger quantities into smaller quantities

A

Allocating (bulk breaking)

159
Q

Building up a variety of different products for resale to particular customers

160
Q

Receiving product and shipping it out the same day or overnight without putting it into storage

A

Cross-docking facility

161
Q

Warehouse design considerations:

___ over ___

____ and ____ to be handled

____

A

Function over form

Quantity and character of goods to be handled

Purpose

162
Q

Efficient and effective warehousing management can be an ___ task - requires constant ____

A

Exacting

Diligence

163
Q

Packaging 3 general functions:

A
  • Promote
  • Protect
  • Identify (label) the contents
164
Q

Packing decisions involve a number of departments within an organization:

A

Engineering, manufacturing, marketing, warehousing, transportation, quality

165
Q

Regulations govern labeling (3):

A
  • Weight
  • Specific contents
  • Instructions for use
166
Q

The short-distance movement that usually takes place within a building such as a plant or DC and the load/unload to a transportation service provider

A

Material handling

167
Q

Material handling

Value =

A

Quality or Utility / Price or cost

168
Q

Consolidation of several units into larger units to improve efficiency in handling and to reduce shipping costs

A

Unit loads

169
Q

Most common unit load platforms (2)

A

Pallets and skids

170
Q

Network design:

Design implies ____ vs. organic/evolutionary growth over time

A

Intentional action

171
Q

Intentional network design (3):

A
  1. Customer
  2. Look for patterns and clusters
  3. Balance economics of supply, manufacturing, storage, and transportation
172
Q

Cost per unit of weight decreases as shipment size increases

A

Economy of scale

173
Q

Cost per unit traveled decreases as distance moved increases

A

Economy of distance

174
Q

Network dimensions (4):

A
  • Vertical integration
  • Flexibility
  • Cooperation
  • Geographical dispersion
175
Q

Facility location factors (4)

A
  • Cost
  • Customer service expectations
  • Accessibility
  • Availability
176
Q

A network design used when a consistent set of cities are targeted for delivery

A

Hub and spoke

177
Q

Integrated logistics is management of _______ as a _____, instead of separate management of _____ functions

A

Entire logistics chain

Single entity

Individual logistics

178
Q

Shift cost from one logistics function to another to achieve better total system cost

A

Cost-to-Cost trade-offs

179
Q

Increased service levels -> increased costs

A

Cost-to-service trade-offs

Ex. Zappos overnight shipping

180
Q

Sum of all product and logistics related costs

A

Total landed costs

181
Q

Planning, evaluating, implementing, and improving sourcing decisions, both routine and strategic, for all goods and services

A

Procurement

182
Q

Purchased goods and services account for ___-to___% of every dollar of revenue

183
Q

Direct labor costs typically account for only about __% of the sales dollar

184
Q

Categories of goods (3):

A

Direct
Indirect
Strategic

185
Q

Raw materials, parts, pieces, components

A

Direct goods

186
Q

Maintenance, repair, and operating supplies

A

Indirect goods

187
Q

Facilities and major machinery and equipment

A

Strategic Investment goods

188
Q

Procurement is usually the ___ authorized agent

189
Q

Buyer has no firm commitment/timeline for spending, determine supplier capabilities and interest

A

Request for information (RFI)

190
Q

Suppliers suggest solutions with corresponding quotes, often use with complex specs, permits supplier input/creativity/innovation, increases difficulty of evaluation

A

Request for Proposal (RFP)

191
Q

Suppliers quote to specs, Almost always used for simple specs, but can be used for complex specs if no deviations allowed

A

Request for Quote (RFQ)

192
Q

Using one supply source for a justifiable reason

A

Single or Sole-source

193
Q

Multiple sources (usually 3-12 suppliers) bid on RFQs or RFPs

A

Competitive bidding

194
Q

Multiple suppliers (often >10) are invited to bid on a single RFQ

A

Reverse auction

195
Q

Supplier trade off between ____ and _____

A

Competition and complexity

196
Q

Evaluate potential suppliers (3):

A
  • Financial health
  • Track record
  • Ethics
197
Q

Two steps to evaluating quotes/bids:

A
  1. Develop criteria (before bids are received)

2. Compare and analyze

198
Q

Quotes/Bids criteria (5):

A
  • Price
  • Quality
  • Delivery
  • Capability
  • Risk
199
Q

Quote/Bid total cost (3):

A

Acquisition cost
Ownership cost
Post-ownership cost

200
Q

Quote/Bid quality (4)

A
  • Conformance
  • Performance
  • Durability
  • Warranty
201
Q

Quote/Bid delivery (2):

A

Timing

Mode

SCM 303 (1 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions