Final Exam Flashcards
“How does it feel, being a woman, to talk to me about this issue, as I am a man?” Discussing this issue is part of the ethical area of:
A)
social justice.
B)
informed consent.
C)
competence (boundaries).
D)
power.
D)
power.
Which of the following is seen as the most basic emotion?
A)
surprise
B)
anger
C)
disgust
D)
fear
D)
fear
Which of the following is NOT true regarding a strength-based wellness model?
A)
The model emphasizes the individual origin of symptoms.
B)
The model leads to a more egalitarian and empathic relationship in the counseling.
C)
The model places the client in the role of an active and engaged agent.
D)
The model builds on the client’s strengths and assets.
A)
The model emphasizes the individual origin of symptoms.
When you observe and practice ethically and follow professional standards, you can anticipate:
A)
negative issues of social justice because justice is blind.
B)
the client will recognize your power position within the relationship.
C)
increased client trust and understanding of the interview process.
D)
more liability in your practice.
C)
increased client trust and understanding of the interview process.
Which one of the following wellness dimensions or elements are you trying to assess when you ask, “Can you understand and support another’s emotional experience and become attuned to the way this person experiences the world?”
A)
The coping self
B)
The essential self
C)
The creative self
D)
The physical self
C)
The creative self
Nonattention is:
A)
not a valid skill for the interviewer.
B)
avoided by effective interviewers.
C)
rude behavior for the interviewer.
D)
useful in shifting clients away from negative topics.
D)
useful in shifting clients away from negative topics.
Which of the following focuses is NOT an attending skill?
A)
Visual/eye contact
B)
Verbal tracking
C)
Vocal quality
D)
Emotional intelligence
D)
Emotional intelligence
Mirror neurons:
A)
fire up when clients look at themselves.
B)
fire up when clients observe actions by others.
C)
guide clients’ grooming behavior.
D)
fire up when clients look into a mirror.
B)
fire up when clients observe actions by others.
Which cultural groups are most likely to reject direct eye contact, particularly if coming from a traditional background?
A) White middle-class and Latina/Latino clients
B)
African-American women and White children
C)
Native American and Latina/Latino clients
D)
None of the above
C)
Native American and Latina/Latino clients
Empathy is often defined as:
A)
the same as sympathy.
B)
being kind to the client when he/she is troubled.
C)
experiencing the world as if you were the client.
D)
comforting the client through difficult emotions.
C)
experiencing the world as if you were the client.
Open questions ________, and closed questions ________.
A)
bring out specifics; encourage others to talk
B)
focus the interview; provide maximum information
C)
encourage others to talk; bring out specifics
D)
can be answered with few words; cannot be answered with few words
C)
encourage others to talk; bring out specifics
Which of the following is NOT one of the several major issues around questions, discussed in the book?
A)
Open questions help elaborate and enrich the client’s story.
B)
Questions are critical in assessment.
C)
Questions promote trust in cross-cultural situations.
D)
Questions help begin the interview.
C)
Questions promote trust in cross-cultural situations.
Too many questions together give too much control to the interviewer and can put the client on the defensive. This is known as ________.
A)
questions as statements
B)
bombardment / grilling
C)
asset questioning
D)
excessive questioning
B)
bombardment / grilling
A positive asset search can be performed through questioning. The asset search enables clients to ________.
A)
ignore really difficult problems
B)
search for times when their problem does not occur
C)
find positive strengths through family and cultural context
D)
search for times when their problem does not occur and find positive strengths through family and cultural context
D)
search for times when their problem does not occur and find positive strengths through family and cultural context
When you use closed questions effectively as an interviewer, you can predict the client will:
A)
become more talkative and expressive.
B)
give more specific information but may close his or her talk.
C)
pay more attention to interviewer instructions.
D)
often become very defensive.
B)
give more specific information but may close his or her talk.
The basic listening sequence consists of which skills?
A)
attending behavior, listening skills, and self-disclosure
B)
questions, encouragers, paraphrases, reflection of feeling, and summarizations
C)
open questions, closed questions, attending behavior, check-out
D)
verbal underlining, attending behavior, and influencing skills
B)
questions, encouragers, paraphrases, reflection of feeling, and summarizations
“Patricia, what is your concern?” Identify the stage from the five-stage dimensions of the interview where an interviewer would most likely use this statement.
A)
Stage 2: Story and Strengths - Gather Data
B)
Stage 3: Goals - Mutual goal setting
C)
Stage 4: Restory - Working
D)
Stage 1: Empathic relationship - Initiate the Session
A)
Stage 2: Story and Strengths - Gather Data
Without a follow-up plan, clients often:
A)
become creative and resourceful.
B)
take responsibility of their actions.
C)
fail to do what was decided.
D)
feel anxious.
C)
fail to do what was decided.
Which of the following is NOT one of the steps in Benjamin Franklin’s problem-solving model?
A)
Identify the problem
B)
Decide what action to take
C)
Establish a relationship
D)
Generate alternatives
C)
Establish a relationship
“Robert, describe an ideal solution.” Identify the stage from the five-stage counseling model where an interviewer would most likely use this statement.
A)
Stage 1: Empathic relationship - Initiating the session
B)
Stage 2: Story and Strengths - Gathering data
C)
Stage 3: Goals - Mutual goal setting
D)
Stage 4: Restory - Working
C)
Stage 3: Goals - Mutual goal setting