Final Exam Flashcards
Landing Page Types
Single Product, Multiple Product, Subscription, Long Copy, Lead Generation
Trust Symbols
Good photography, visible return policy, instructional videos, phone number, customer reviews, etc.
What can you A/B test on a website?
Button color, button text, images, product descriptions, etc.
How do you A/B test?
Create 2 versions of a website or landing page. Use Google Analytics, Optimizely, Convert, Google Content Experiment.
Types of Analytics Goals
Destination goal, time on site, event goal, pages per visit
Know conversion funnel calculations
Average order value is Total Revenue/# of orders. Conversion rate is # of Orders/# of visits
Types of attribution
first-click, last-click, linear (equal to each ad clicked), time-decay (spread across ads, more attributed to most recently clicked)
What is indogoneity?
Does advertising increase sales? Or do you advertise because you expect sales to be higher?
Purchase Incidence vs. Purchase Amount
Incidence - whether or not someone bought
Amount - how much they spent
Email Types
Transactional - confirm order, ship order, etc.
Triggered - abandoned cart
Broadcast - newsletter
Onboarding - welcome letter
Single vs. Double Opt-In Emails
Single opt-in signs you up right away
Double opt-in sends you an email asking to confirm your subscription
Steps to Maintaining Email List
Remove hard bounces, soft bounces, non-openings, unsubscribes.
Provide unsubscribe button on all emails.
Use double opt-in.
Social Media Myths
Social media is free
Good social media must go viral
Social media will replace traditional media
Good social media must reach millions of people
Social media should function independently from other media types
A good social media campaign can fix most other problems
Social Media Content Types
Humor Deals/Discounts Contests/Drawings Useful ideas/practices Insider knowledge Product updates Training/education Community
Building a Social Media Following
Website links In person calls to action Contest/drawing Events Advertising