Final Exam Flashcards
CHAPTER 6: A good fit exists when a person is highly motivated and high performing. The best way to pursue this goal is by proper _____.
Job Design
CHAPTER 6: Increasing the number of tasks performed at the same level of responsibility is ____.
Horizontal Loading
CHAPTER 6: The degree to which a person desires the opportunity for self-direction, learning, and personal accomplishment at work is known as ____.
Growth-need Strength
CHAPTER 6: ______ occurs when workers agree to cut back on their hours to protect against layoffs.
Work Sharing
CHAPTER 6: _____ refers to how managers plan and specify tasks and the work arrangements to accomplish them.
Job Design
CHAPTER 6: _____ occurs when tasks normally performed by supervisors are “pulled down” into a job to make it bigger.
Vertical Loading
_____ is giving individuals choice in the timing of work commitments.
Flextime
CHAPTER 11: ____ is the glue that holds collaboration and organizations together.
Communication
CHAPTER 11: ____do not adhere to the organization’s hierarchy of authority.
Informal Channels
CHAPTER 11: The capacity of a channel to convey information effectively is called ____.
Channel Richness
CHAPTER 11: An important neglected part of communication in teams involves ____, or the use of space as people interact.
Proxemics
CHAPTER 11: Successful organizations value and promote effective ____.
Communication
CHAPTER 11: _____ follow the chain of command established by an organization.
Formal Channels
CHAPTER 12: The ability to make things happen in the way you want is known as ____.
Power
CHAPTER 12: The range of requests to which a person is willing to respond without subjecting the directives to critical evaluation or judgment is known as the _____.
Zone of Indifference
