Final Exam Flashcards

0
Q

What is recreation defined as?

A

Giving new life to something

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1
Q

Voluntary organizations, Armed Forces, and employee recreation are all classified as what kind of organization?

A

Non-commercial recreation

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2
Q

Name three theme parks

A

See world, Busch Gardens, Universal Studios

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3
Q

Who is the world’s biggest casino operator?

A

Harrah’s and Caesars entertainment

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4
Q

What makes the gaming industry so popular to the government?

A

Taxes

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5
Q

What is it called when you inspect a site for an event

A

FAM trip

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6
Q

What does CVB stand for?

A

Convention and visitors Bureau

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7
Q

What are three tasks that the destination management company typically conducts?

A

Meet and greets, tour planning, dinner reservations

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8
Q

What is the final step of event planning that can measure the success of the event in meeting the goals and objectives?

A

Evaluation stage

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9
Q

Name the most popular cruise destination

A

The Caribbean

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10
Q

What is the theme park first started as a place for their employees to enjoy

A

Hershey

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11
Q

What is the largest cruise line in the industry

A

Carnival

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12
Q

What is the main difference of test at a hotel versus a part of the country club

A

Club members act like owners

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13
Q

What action would be done within the last three months before an event

A

Send invitations

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14
Q

What does SMERF stand for?

A

Social/military/educational/religious/fraternal

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15
Q

The company credited with inventing cruising is…

A

Peninsula and Oriental steam navigation company

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16
Q

The first American cruise ship to set sail from New York City in 1867…

A

Quaker city

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17
Q

How many passengers survived the Titanic?

A

705

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18
Q

Air-cruise packages made cruising an option for many passengers because the packages…

A

Created savings for passengers and made it easier to reach the coast

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19
Q

What is the largest source of income for most cruise lines?

A

Beverage service

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20
Q

The mass market segment of the cruise industry generally consist of people with the income in the ______ range

A

30 K to 60 K

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21
Q

The highest ranking position on a cruise ship is…

A

The captain

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22
Q

The position on a cruise ship responsible for administration, cruise staff, entertainment, food and beverage, and housekeeping is

A

Hotel manager

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23
Q

Gaming entertainment refers to one subset of the gaming industry known as:

A

The casino industry

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24
Barges that are Moored but fulfill local regulations that gambling not occur in the city limits are called what
Cruises to nowhere
25
What are some characteristics of the typical gaming guest?
Hi level of income, tend to be white collar employees, often younger
26
The only two states that do not permit any form of gambling are:
Hawaii and Utah
27
Name three things Bugsy Siegel was known for
Opening the flamingo Hotel and Casino, racketeering, running murder for hire operations
28
From the early 1940s until 1976 what city had a virtual monopoly on the gaming entertainment business?
Las Vegas
29
The fastest-growing sector of casino gaming in the United States can be found where
On tribal reservations
30
The world's largest Hotel and Casino is
MGM grand Hotel and Casino in Las Vegas
31
Associations began in the United States at the beginning of the 18th century when what group organized itself
Rhode Island candlemakers
32
What group of market sector is the greatest percentage of convention center utilization
Professional and trade shows
33
A service organization within the visitor industry the offer as a host of programs and services to meet clients needs is
The DMC a.k.a. destination management company
34
A person the contracts out their services to or work for associations and corporations and plan meetings down to the last detail
Meeting planner
35
It workshop type educational experience in which attendees learned by doing is called a
Clinic
36
A lecture and a dialogue that allows participants to share experiences in a particular field is known as
A Seminar
37
A small group led by a facilitator trainer -generally includes exercises to enhance skills were develop knowledge in a specific topic
Workshop
38
A meeting with open discussion of common concerns
Forum
39
Led by experts on a particular subject and opinions are gathered
Symposium
40
In meeting room set up for small numbers of people with the meeting taking place around the block rectangular table
Board room set up
41
A type of meeting room set up when the meeting format is more instructional and participants need to take detailed notes or refer to documents
A classroom set up
42
A meeting set up generally attended for large audiences that does not need to make a lot of notes or referred to documents usually consist of a raise platform and the left turn from where presenter addresses the audience
The theater style set up
43
A facility that is is specifically designed distraction free learning environment dedicated to hosting and supporting small to medium size meetings is a
Conference center
44
Places were members gathered for social, recreational, professional, or fraternal reasons
Private clubs
45
Golf course. swimming pool,rooms, lounges, bars and restaurants are all usually part of what kind of club
Country club
46
A person or group of members elected or appointed to perform some services or function, as to investigate, report on, or act upon a particular matter
Committee
47
The initial charge to belong to an association organization
Initiation fee
48
Fees charged on a monthly basis
Monthly dues
49
A defined level of expertise that is essential or fundamental to a particular job
Core competencies
50
What are the two types of memberships for country clubs
Full and social
51
What is the number one club in the club industry
Club Corp.
52
What are three things that distinguish special events from daily events
Always planned always arouse expectations motivated by a reason for celebration
53
Give some examples of special events
Weddings, festivals, conventions, fundraisers, holiday parties
54
What percentages creativity, risk management, problem-solving are the most important for meeting planning
4% creativity, 6% problem-solving, 90% risk management
55
What are the steps in the event planning process
Research, design, planning, coordination, evaluation
56
Name some key players in event planning industry
Kennedy creative, brass tacks, strong events, Marquee, the simplifiers
57
To be a successful event manager he was produced results in the key areas of what five things
Marketing, financial, operations, legal, sponsorship
58
Details who was responsible for which elements, is approved and signed by the client, details must be documented
Event proposal
59
What types of events are usually plant 2 to 5 years in advance and destination is often the determining factor
Association events
60
The Olympics, the World Cup, the Super Bowl, the World Series, the Masters tournament, the US open, PGA championship are all types of what special events
Mega events
61
In the club management structure who is responsible for the condition of the golf course
Golf course superintendent
62
In club management structure who is responsible for day-to-day operation, asset management, preserving in fostering the clubs culture
The general manager
63
Who likes the officers and directors of the club in the club management structure
Members
64
What is the largest corporate owned themepark/animal Park company in the US
Busch Gardens
65
Who and where did the idea of theme parks start
Knot berry in the Buena Park California
66
Encourages groups to hold meetings, conventions and tradeshows in the area it represents and assist those groups with me preparations and Lynn support throughout the meeting
Convention and visitors Bureau a.k.a. the CVb
67
What does CMP stand for
Certified meeting professional