Final Exam Flashcards
What is recreation defined as?
Giving new life to something
Voluntary organizations, Armed Forces, and employee recreation are all classified as what kind of organization?
Non-commercial recreation
Name three theme parks
See world, Busch Gardens, Universal Studios
Who is the world’s biggest casino operator?
Harrah’s and Caesars entertainment
What makes the gaming industry so popular to the government?
Taxes
What is it called when you inspect a site for an event
FAM trip
What does CVB stand for?
Convention and visitors Bureau
What are three tasks that the destination management company typically conducts?
Meet and greets, tour planning, dinner reservations
What is the final step of event planning that can measure the success of the event in meeting the goals and objectives?
Evaluation stage
Name the most popular cruise destination
The Caribbean
What is the theme park first started as a place for their employees to enjoy
Hershey
What is the largest cruise line in the industry
Carnival
What is the main difference of test at a hotel versus a part of the country club
Club members act like owners
What action would be done within the last three months before an event
Send invitations
What does SMERF stand for?
Social/military/educational/religious/fraternal
The company credited with inventing cruising is…
Peninsula and Oriental steam navigation company
The first American cruise ship to set sail from New York City in 1867…
Quaker city
How many passengers survived the Titanic?
705
Air-cruise packages made cruising an option for many passengers because the packages…
Created savings for passengers and made it easier to reach the coast
What is the largest source of income for most cruise lines?
Beverage service
The mass market segment of the cruise industry generally consist of people with the income in the ______ range
30 K to 60 K
The highest ranking position on a cruise ship is…
The captain
The position on a cruise ship responsible for administration, cruise staff, entertainment, food and beverage, and housekeeping is
Hotel manager
Gaming entertainment refers to one subset of the gaming industry known as:
The casino industry
Barges that are Moored but fulfill local regulations that gambling not occur in the city limits are called what
Cruises to nowhere
What are some characteristics of the typical gaming guest?
Hi level of income, tend to be white collar employees, often younger
The only two states that do not permit any form of gambling are:
Hawaii and Utah
Name three things Bugsy Siegel was known for
Opening the flamingo Hotel and Casino, racketeering, running murder for hire operations
From the early 1940s until 1976 what city had a virtual monopoly on the gaming entertainment business?
Las Vegas
The fastest-growing sector of casino gaming in the United States can be found where
On tribal reservations
The world’s largest Hotel and Casino is
MGM grand Hotel and Casino in Las Vegas
Associations began in the United States at the beginning of the 18th century when what group organized itself
Rhode Island candlemakers
What group of market sector is the greatest percentage of convention center utilization
Professional and trade shows
A service organization within the visitor industry the offer as a host of programs and services to meet clients needs is
The DMC a.k.a. destination management company
A person the contracts out their services to or work for associations and corporations and plan meetings down to the last detail
Meeting planner
It workshop type educational experience in which attendees learned by doing is called a
Clinic
A lecture and a dialogue that allows participants to share experiences in a particular field is known as
A Seminar
A small group led by a facilitator trainer -generally includes exercises to enhance skills were develop knowledge in a specific topic
Workshop
A meeting with open discussion of common concerns
Forum
Led by experts on a particular subject and opinions are gathered
Symposium
In meeting room set up for small numbers of people with the meeting taking place around the block rectangular table
Board room set up
A type of meeting room set up when the meeting format is more instructional and participants need to take detailed notes or refer to documents
A classroom set up
A meeting set up generally attended for large audiences that does not need to make a lot of notes or referred to documents usually consist of a raise platform and the left turn from where presenter addresses the audience
The theater style set up
A facility that is is specifically designed distraction free learning environment dedicated to hosting and supporting small to medium size meetings is a
Conference center
Places were members gathered for social, recreational, professional, or fraternal reasons
Private clubs
Golf course. swimming pool,rooms, lounges, bars and restaurants are all usually part of what kind of club
Country club
A person or group of members elected or appointed to perform some services or function, as to investigate, report on, or act upon a particular matter
Committee
The initial charge to belong to an association organization
Initiation fee
Fees charged on a monthly basis
Monthly dues
A defined level of expertise that is essential or fundamental to a particular job
Core competencies
What are the two types of memberships for country clubs
Full and social
What is the number one club in the club industry
Club Corp.
What are three things that distinguish special events from daily events
Always planned
always arouse expectations
motivated by a reason for celebration
Give some examples of special events
Weddings, festivals, conventions, fundraisers, holiday parties
What percentages creativity, risk management, problem-solving are the most important for meeting planning
4% creativity, 6% problem-solving, 90% risk management
What are the steps in the event planning process
Research, design, planning, coordination, evaluation
Name some key players in event planning industry
Kennedy creative, brass tacks, strong events, Marquee, the simplifiers
To be a successful event manager he was produced results in the key areas of what five things
Marketing, financial, operations, legal, sponsorship
Details who was responsible for which elements, is approved and signed by the client, details must be documented
Event proposal
What types of events are usually plant 2 to 5 years in advance and destination is often the determining factor
Association events
The Olympics, the World Cup, the Super Bowl, the World Series, the Masters tournament, the US open, PGA championship are all types of what special events
Mega events
In the club management structure who is responsible for the condition of the golf course
Golf course superintendent
In club management structure who is responsible for day-to-day operation, asset management, preserving in fostering the clubs culture
The general manager
Who likes the officers and directors of the club in the club management structure
Members
What is the largest corporate owned themepark/animal Park company in the US
Busch Gardens
Who and where did the idea of theme parks start
Knot berry in the Buena Park California
Encourages groups to hold meetings, conventions and tradeshows in the area it represents and assist those groups with me preparations and Lynn support throughout the meeting
Convention and visitors Bureau a.k.a. the CVb
What does CMP stand for
Certified meeting professional