Final Exam Flashcards
What are the skills that a lawyer should have?
Listen attentively
Promptly respond
Legal/professional speech
Tact/Diplomacy
Work cooperatively
What is the KNH-RW Problem Solving Method?
- Question
- Recognize a problem; define it
- Gather and evaluate information
- Generate a range of options
- Evaluate options
- Decide
- Act
- Reflect; critique
What are the ABA Model rules pertaining to attorney-client relationships?
1.4 - Communications
1.2 - Scope of Representation and Allocation of Authority
What are the approaches to attorney client roles?
Traditional Model
Client-centered model
What are the hallmarks of the traditional model of client representation?
Passive client, authoritative attorney
What are the hallmarks of a client-centered model of client representation?
Client provides creativity and superior knowledge of facts, acting as decision-maker; attorney controls structure of process and provides advice.
What are the active listening skills?
Paraphrase
Inquire
Acknowledge
Empathize
Note nonverbal cues
What are the model rules pertaining to interviewing?
Rule 3.3 - Candor Toward the Tribunal
Rule 4.3 - Dealing with unrepresented persons
What are some techniques used for interviewing?
Move from open-ended to narrow questions
Avoid leading questions
Avoid compound questions
Ask for raw facts/details
Investigate source of knowledge
What are some things to avoid while interviewing?
Legalese
Overpromising results
Jumping to conclusions
Confirmation bias
What are the model rules pertaining to client counseling?
Rule 2.1 - Advisor
Rule 1.4 - Communications
Rule 1.0(e), (h) Terminology
Rule 1.2 - Scope of Representation/Authority
What are four challenges in client counseling?
Creating options
Working out each option precisely
Clarity with clients
Helpful professional affect
What are the two approaches to negotiation?
Adversarial/positional bargaining
Problem-solving/interest bargaining
What are the hallmarks of interest bargaining in negotiation?
Separate people from the problem
Focus on interest, not positions
Invent multiple options looking for mutual gains before deciding what to do
Insist that the result be based on an objective standard
What are the terms to know for negotiation?
Best alternative to negotiated agreement (BATNA)
Worst alternative to negotiated agreement (WATNA)
Reservation point
Target point
Bargaining Range
Bargaining authority