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Group Facilitation and Coaching Skills > Final Exam > Flashcards

Final Exam Flashcards

1
Q

Psycho-education

A

To impart knowledge

Discussion about the importance of a topic and tips on how to use it

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2
Q

Interpersoal Process

A

To learn interpersonal skills/ enhance personal growth

how to asserticvely communicate and refeclt

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3
Q

Team Building

A

To develop trust/ build teamwork skills

Learn and practice assertive communication

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4
Q

Group Coaching

A

collaborative learning and goal achievemnt within a supportive group environment

Coached on how to improve time management to gain better work life balance (goal setting, accountability strategies, planning and pratice )

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5
Q

Criteria for a group

A

2 of more people
formal social structure
interaction
common fate
common goals
interdependence
shared identity

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6
Q

Primary Groups

A

family and close friends based off emotional needs

face to face
not specialised
bonds are relatively permanent
small
intimate

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6
Q

Secondary Groups

A

Less emotional
Focused on achieving a specific task

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7
Q

Formal Groups

A

common groups, reporting to a leader
task groups - solve problems

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8
Q

Informal Groups

A

Friendship groups - common characteristics
Interest groups - united for common interest

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9
Q

Group contexts

A

educational settings - schools
organisational settings - work teams
Healthcare - hospitals
community - correctional centres
Therapeutic - psych units
social
sport - lions

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9
Q

Task and relationships

A

task - groups defined task or purpose

Relationship - ways the group member related with one another to achieve the task

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10
Q

Too Much Relationship criteria =

A

conflict
loss of vital resources if members withdraw
feeling little satisfaction in achieving goals
quality of task outcomes may be lower than expected
High task focus could fracture relationships

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10
Q

Too Much Task criteria =

A

goal may not be achieved
avoidance of decision making to minimize conflict
may not embrace different opinions
may not learn how to resolve disagreements
norms may develop that encourage the avoidance of problems
high relationship focus could detract from task performance

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11
Q

Social Capital

A

degree to which people are linked in social relationships

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11
Q

Social Category

A

Perceptual Grouping of people who are assumed to be similar to one another in ways

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12
Q

Social Identity

A

Peoples sense of self derived from relationships and memberships in groups

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13
Q

Social Network

A

Set of inter personally interconnected individual or groups

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13
Q

Stereotype

A

A socially shared set of qualities, behavioural expectations

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13
Q

Composition

A

each person who belongs to a group defines, in part, the nature of the group

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14
Q

Group Work Disadvantages

A

Not everyone can be in a group
Confidentiality is more difficult to maintain
Harder to build trust and safety
not enough time to deal with each person thoroughly
group facilitators have less control than individual context
There are concerns that conformity and peer pressure
Scapegoating may occur
A disruptive person can cause harm to other members of the group

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15
Q

Group Work Advantages

A

Economy of approach
interpersonal power
commonality
effectiveness

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16
Q

Group Facilitation

A

The provision of opportunities, resources, encouragement and support for the group to succeed in achieving goals

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16
Q

A group Facilitator

A

Guide who helps member of a group move through a process together
not there to give opinions but to draw out opinions
neutral and never takes sides

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17
Q

Social Brain Hypothesis

A

humans advanced cognitive capacity evolved to meet the info demands of living in large groups

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17
Q

Boundaries

A

Groups boundaries define who is a member and who is not, open groups and social networks are more permeable than closed groups

17
Q

A group Facilitator Key Functions

A

Attribution of meaning
caring
emotional stimulation
executive function
integration
keeping the group in the here and now

18
Q

Size

A

The number of possible relations in a group increases exponentially as groups increase in size.

19
Q

Interaction Process Analysis System (IPA)

A

Distinguishes between task interaction and relationship interaction

20
Q

Interdependence

A

Groups create various types of dependencies among members (Unilateral, reciprocal)

21
Q

Structure

A

Group Interaction is patterned by group structure, Including roles, norms, and interpersonal relations

22
Q

Planned Groups

A

Concocted and founded
deliberately formed

22
Q

Goals

A

Groups seek a variety of goals: Generating choosing negotiating and executing

23
Q

Emergent Groups

A

Circumstantial and self organising
forms gradually over time

24
Q

Group Cohesion

A

Unity of a group
development of strong and mutual interpersonal bonds among group members

25
Q

Entitativity

A

Is the substantially influenced by common fate, similarity and proximity cues within aggregation

26
Q

Group Structure

A

Norms, Values, and roles

27
Q

Group Norms

A

Unwritten rules
accepted ways of behaving
govern how members interact and make decisions
accepted code of conduct
form the basis for group standards
what the group sees as normal
can help and hinder a group to achieve its goals

27
Q

Descriptive norms

A

Norms which are stated

28
Q

Injunctive norms

A

Things not stated

29
Q

Norms in therapy groups

A

Desire for self understanding and exploration
Self Disclosure
Non judgemental acceptance of others
commitment to attendance
maintain confidentiality

30
Q

Development

A

Explicit agreements
Primacy
Critical events in history
carryover behaviours form past situations

31
Q

Technical Expert

A

Setting ground rules
Providing rationale
Enlisting Support

32
Q

Model Setting

A

Role Model
Setting norms by example
non judgemental acceptance

33
Q

Helpful Norms

A

Time
listening
confidentiality
decision making
participation
Expectations

34
Q

Violations of group norms

A

Depends on what rule they broke
Norms - dictate behavior, standards and expectations
Values - Reflect shared beliefs about what is right and important to the group

35
Q

Self Centered Roles

A

Aggressor or Blocker
Recognition seeker or self confessor
Dominator

35
Q

Group Roles

A

Formal Roles
Informal Roles
Task Roles
Group building roles
Self Centered Roles

35
Q

Group Values

A

Respect
acceptance
participation and inclusion
confidentiality

36
Q

Group Building Roles

A

Encourager
Gatekeeper
Harmonizer
Compromise
Follower
Standard Setter

36
Q

Task Roles

A

Initiator
info seeker
info giver
opinion seeker
opinion giver
coordinator
energizer
evaluator / critic
procedural technician and recorder

37
Q

Other Challenging Roles

A

Monopolist
Silent Member
Distractor
Rescuer

38
Q

Challenging Behaviours

A

underdeveloped group skills
Understand how groups work in therapy
members have low morale
leaders do not set therapeutic norms
low level of maturity
task is inappropriate
severe psych disorders

39
Q

Intragroup Dynamics

A

Level of participation
Communication patterns
relationships between group members
nonverbal behavior
Feeling tone
Aroused or expressed feelings

40
Q

Trust in groups

A

Competence
Benevolence
integrity

41
Q

Improve Group Trust

A

Communication
Support
Respect
Fairness
Predictability
Competence

42
Q

Factors to cohesion

A

Threat and completion
difficulty to entry
group size
similarity of attitudes and values
previous successes
time together

43
Q

Assessing Cohesion

A

satisfaction
happiness to see others
any subgroups
quality and quantity of communication high or low
members turning up on time and staying to the end of meetings
do members talk inclusively about the group

44
Q

Enhancing Cohesion

A

Smaller group
encourage agreement with group goals
increase the time members spend together
increase the status of the group and the perceived difficulty of attaining membership
Stimulate completion with other groups
give rewards to the group rather than individuals
physically isolated the group

45
Q

Groupthink

A

Illusion of invulnerability
Collective rationalization
illusion of mortality
excessive stereotyping
pressure for conformity
self censorship
Illusion of unanimity
mind guards

46
Q

Group development (Tuckman 1965)

A

Forming
Storming
Norming
Performing
Adjourning

Group Facilitation and Coaching Skills (1 decks)

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