Final Exam Flashcards
Compared to the job growth predicted for most other positions, job growth for phlebotomy technician is..
A) Much higher (many more jobs)
B) A little bit higher (slightly more jobs)
C) Lower (fewer jobs)
D) About the same
A) Much higher (many more jobs)
What do increases in the number of elderly people in the population mean for healthcare workers?
A) There are fewer jobs as these patients require less care than younger patients.
B) Work is easier as care for elderly patients is less complicated.
C) There are more jobs as these patients are in particular need of care.
D) There may be less time to care for younger patients.
C) There are more. jobs as these patients are in particular need of care.
What usually happens after a patient is seen in an emergency department (ED)?
A) The patient stays in the ED until her issue is resolved.
B) The patient is transferred to the care of her primary care physician
C) The patient is sent home with instructions to return to follow up
D) The patient is either treated and discharged or admitted to the hospital for treatment
D) The patient is either treated and discharged or admitted to the hospital for treatment
Where do patients receive inpatient care?
A) At a doctor’s office
B) At a public health clinic
C) At an urgent care center
D) At a hospital
D) At a hospital
What do clinical laboratories all have in common?
A) They analyze specimens mailed to them from other facilities
B) They employ a large number of phlebotomists and medical technicians
C) The collect and analyze specimens from patients
D) They can perform tests at all levels of complexity
C) The collect and analyze specimens from patients
Which of the following is a list of some common departments within a clinical laboratory?
A) Chemistry, Hematology, Microbiology, Immunology
B) Maternity, Oncology, Cardiology, Neurology
C) Inpatient, Outpatient, Acute, Ambulatory
D) Directors, Managers, Consultants, Technicians
A) Chemistry, Hematology, Microbiology, Immunology
What is the name for a legally required process that must be completed to practice a medical profession in a state?
A) Graduation
B) Application
C) Examination
D) Licensure
D) Licensure
The primary role of a phlebotomy technician is to
A) Greet patients when they arrive at a facility
B) Collect and process blood specimens
C) Discuss blood tests and possible diagnoses with patients
D) Interpret the results of blood tests
B) Collect and process blood specimens
Dermal puncture may also be called
A) Capillary puncture
B) Venipuncture
C) Straight stick
D) Butterfly stick
A) Capillary puncture
The requirement that phlebotomy technicians only collect blood for tests ordered through a facility’s requisition process is an example of a
A) Procedure
B) Guideline
C) Suggestion
D) Policy
D) Policy
Which of these areas related to continuous quality improvement is within a phlebotomy technician’s scope of practice?
A) Making suggestions to patients about how to improve their health
B) Ensuring that patients understand why each blood test was ordered
C) Following facility procedures exactly for each blood draw
D) Suggesting doctors a patient might want to see for a particular condition
C) Following facility procedures exactly for each blood draw
A high quality phlebotomy certification program will require
A) Only online instruction
B) Proof of observation of a certain number of good draws, both venipuncture and capillary punctures
C) Proof of performance of a certain number of venipuncture and capillary puncture blood draws on dummy arms/hands
D) Proof of performance of a certain number of venipuncture and capillary puncture blood draws on people
D) Proof of performance of a certain number of venipuncture and capillary puncture blood draws on people
___ is an example of professional behavior for a phlebotomy technician
A) Asking questions when the PBT does not understand something
B) Using cute nicknames for patients to put them at ease
C) Not arriving to work late more often than once a week
D) Making independent choices and not bothering supervisors with questions
A) Asking questions when the PBT does not understand something
What is the most professional way to wear jewelry on the job?
A) Wearing no more than five pieces of jewelry at any one time
B) Wearing little or no jewelry, with the exception of a watch with a second hand
C) Wearing only inexpensive jewelry
D) Wearing no jewelry of any kind
B) Wearing little or no jewelry with the exception of a watch with a second hand
How should phlebotomy technicians dress on the job?
A) In any clothes that are clean and comfortable
B) In clean, wrinkle-free uniforms or other facility-approved clothes
C) In office attire
D) In jeans and polo shirts
B) In clean, wrinkle-free uniforms or other facility-approved clothes
What is part of the planning phlebotomy technicians must do to manage their time appropriately
A) Decide which tests to order for each patient
B) Check to ensure they have supplies needed for each patient
C) Decide whether to make patients with a large number of tests ordered wait until patients with fewer tests are taken care of
D) Decide which patients should be asked to return the next day
B) Check to ensure they have supplies needed for each patient
Which of these factors is a common stressor for phlebotomy technicians?
A) Remembering where to find needles
B) Working on a tight schedule
C) Reading physicians handwriting
D) Talking to coworkers
B) Working on a tight schedule
___ can be a sign of unmanaged or poorly managed stress
A) Having poor relationships with coworkers
B) Drinking alcohol in moderation
C) Feeling tired at the end of a long day
D) Missing one session of a three-times-a-week exercise class
B) Drinking alcohol in moderation
Medicare and Medicaid are considered
A) Healthcare payers
B) Healthcare providers
C) Healthcare facilities
D) Healthcare enablers
A) Healthcare payers
Which of the following is true of freestanding emergency rooms?
A) They are usually staffed by nurses with a physician on call
B) They are not subject to regulation by state or federal governments
C)They are required to operate as satellites of established hospitals
D) They usually have more medical equipment and services available than urgent care centers
D) They usually have more medical equipment and services available than urgent care centers
This laboratory department would be responsible for testing how quickly a patient’s blood clots
A) Immunology
B) Cytology
C) Hematology
D) Pathology
C) Hematology
Which of the following is a task only a doctor, physician assistant, or nurse practitioner can perform
A) Measuring vital signs
B) Recording a patient’s medical history
C) Making a diagnosis
D) Performing an electrocardiogram
C) Making a diagnosis
Which of the following is true about employers who hire phlebotomists?
A) Only hospitals hire phlebotomists
B) Only diagnostic imaging hire phlebotomists
C) Only doctors office hire phlebotomists
D) Healthcare facilities, laboratories, and insurance companies hire phlebotomists
D) Healthcare facilities, laboratories and insurance companies hire
___ is beyond the scion of practice for a phlebotomist
A) Collecting a urine sample
B) Swabbing a patient’s cheek to collect a cell specimen
C) Drawing blood from an intravenous port
D) Answering patients questions about a blood draw
C) Drawing blood from an intravenous port
What is the term for a course of action that should be taken every time a certain situation occurs?
A) Policy
B) Best practice
C) Procedure
D) Official guidance
A) Policy
Which of the following exemplifies continuous quality improvement for a PBT?
A) Accurately guessing a patient’s diagnosis based on the tests ordered
B) Following procedures carefully to obtain a high-quality specimens
C) Saving time for supervisors by performing tests on patient specimens without being asked to do so
D) Streamlining facility procedures by eliminating time-consuming steps
B) Following procedures carefully to obtain a high quality specimen
Clinical experience for phlebotomists in training must include
A) Performing venipuncture and capillary puncture procedure
B) Observing venipuncture and dermal puncture procedures but not performing them
C) Taking written or computer-based tests
D) Observing surgeries
A) performing venipuncture and capillary puncture procedure
Which of the following is true about certification for phlebotomy technicians
A) There is one national certification agency
B) The federal government regulates phlebotomy technicians certification
C) Costs and requirements for certification are the same across all agencies
D) Different certification agencies have different requirements for clinical experience
D) Different certification agencies have different requirements for clinical experience
A phlebotomy technicians notices that a patient is biting her lip and breathing deeply. He tells the patient “Having blood drawn can be nerve-wracking. Would it help if we took a few minutes to relax?” He is demonstrating
A) Dependability
B) Lack of prejudice
C) Empathy
D) Honesty
C) Empathy
Which of these professional behaviors is also a legal requirement for phlebotomy technicians?
A) Not discussing personal subjects with patients
B) Keeping all patient’s information confidential
C) Not using personal phones in patient care areas
D) Not discussing possible controversial subjects like politics or religion with patients
B) Keeping all patients information confidential