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mortuary regulations > final exam > Flashcards

final exam Flashcards

1
Q

according to the funeral rule all products sold directly to the public in connection with funeral services are

A

funeral goods

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2
Q

who can be considered funeral providers

A

all of the above (cemeteries, crematories, funeral homes, mortuaries)

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3
Q

why would a cemetery require an outer burial container

A

to prevent grave sinkage

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4
Q

the funeral rule applies to

A

both pre need and at need arrangements

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5
Q

the GPL should contain all but one of the following

A

individual salaries of personnel

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6
Q

what is the triggering event for giving out the GPL

A

the face to face meeting

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7
Q

if someone requests GPL price information over the phone you

A

must give it to them

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8
Q

in the embalming disclosure on the GPL, what are the words at the beginning of the disclosure that are in bold face print

A

except in certain special cases

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9
Q

if you are washing and disinfecting the body instead of embalming, you would charge the family for

A

other preparation of the body

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10
Q

if you prepare alternative price lists, you must

A

give them only to those inquiring about the specific funeral

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11
Q

what year did the FTC implement the funeral rule

A

1984

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12
Q

what was the main catalyst that started the FTC looking at the funeral industry (ex. what were funeral directors doing to necessitate this intervention)

A

charging different prices for overall services/goods to people depending on the money they had

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13
Q

who, in the 1960s put the spotlight on the funeral service profession

A

Jessica Mitford

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14
Q

whats an example of a funeral related entity that does not have to follow the funeral rule

A

3rd party casket retailers

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15
Q

the difference between a concrete box and a vault

A

vaults are gasketed, has a liner, and is painted

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16
Q

what is the main issue that is being discussed with the FTC in the new round of funeral rule discussion

A

if funeral homes should have to post their GPLs online via website or social media

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17
Q

the original UAGA was implemented in what year

A

1968

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18
Q

what does UAGA stand for

A

uniform anatomical gift act

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19
Q

with regards to the UAGA, why is uniformity important

A

allows same rules to apply to people who may die outside of their home state

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20
Q

what year was the current UAGA most recently revised

A

2006

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21
Q

a minor may authorize thier own anatomical donation under UAGA, but what are the 2 things that allow this

A

if they are emancipated and authorized by their state to get a drivers license

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22
Q

under the list of priorities to donate the term “agent” is used, what agent are they referring to that can take priority over the next of kin

A

healthcare power of attorney

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23
Q

what are 4 ways in which you may execute a gift

A
  • written will
  • donor card
  • donor registry
  • drivers license
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24
Q

how many witnesses must you have to have a legal donation

A

2, one must be a disinterested witness

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25
Q

what is a disinterested witness

A

someone besides a direct family member that shows care/concern for the decedent

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26
Q

when is it legal to make an oral donation gift

A

when you are actively dying and have 2 witnesses over 18

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27
Q

what is meant by “later dated documents” revocation of a gift

A

whatever is the most up to date/recent amendment is to be followed

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28
Q

the difference between an anatomical gift revocation and amendment

A

amendment is a change or update to what you want to donate
revocation is taking away your donation/don’t want to be donor anymore

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29
Q

a person may bar another person from ever making an anatomical gift of their body or parts by making a ___

A

refusal

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30
Q

under the new UAGA, there are new categories of people that may now make an anatomical gift, what are two of them

A

grandchildren and grandparents

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31
Q

the order of priority for allowing donation, starting from the most important

A
  • agent
  • spouse
  • adult children
  • parents
  • adult siblings
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32
Q

example of an adult who exhibited special care and concern for decedent and who can donate an anatomical gift

A

an aunt or uncle

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32
Q

what year was the funeral rule revised

A

1994

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33
Q

out of the 3 price lists, which must be offered to the family to take home

A

GPL

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34
Q

if you pre arrange a service before the funeral rule took effect, and the family wants to upgrade the casket selection at the time of death (current date), what would you do

A

give them new price lists to reflect current prices

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35
Q

which price list must you offer when you begin to discuss the type of funeral or disposition that you can arrange

A

GPL

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36
Q

which is not required on the CPL

A

wholesale prices of caskets

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37
Q

you have to list caskets you ___ on your CPL

A

usually offer

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38
Q

which is not required on the OBCPL

A

tent and equipment charge

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39
Q

you should offer the OBCPL to the family when you begin to discuss outer burial containers, but

A

before showing them containers

40
Q

the funeral rule specifies ___ on the statement

A

none of the above (so don’t pick form, headings, or prices)

41
Q

if you are in an arrangement conference with a family and a telephone call comes in regarding price disclosures, you should

A

return the call as soon as possible

42
Q

which is not allowed by the rule

A

charging a casket handling fee

43
Q

what fee is charged regardless of the services purchased

A

non declinable

44
Q

what does reasonably available mean as it relates to anatomical donations and the order of priority

A

the person is willing and able to make decisions

45
Q

if there are multiple members in a class in the order of priority to donate, how is the donation decided

A

try to get them to come to a majority decision and if they can’t have them go to court

46
Q

what is a procurement organization as it relates to anatomical gifts

A

midamerica transplant

47
Q

describe what a donor registry is and how they work

A

electronic database thats easily accessible 24/7 that shows donor status of people

48
Q

OSHA stands for

A

occupational safety and health act

49
Q

what does OSHA fall under

A

department of labor

50
Q

what are two of OSHAs responsibilities

A

protect employees from bad employers and create standards for safe work environments

51
Q

what difference does it make for complying with OSHA if you have employees or not

A

you don’t fall under OSHA id you have no employees

52
Q

workplace inspections come about because of three things

A

employee request/complaint
random inspection
fatal/severe accident

53
Q

of all the reasons to be inspected by OSHA which is the most likely reason

A

employee request/complaint

54
Q

whats the newest OSHA workplace poster called

A

plain language poster

55
Q

what are universal precautions

A

treating all deceased human bodies as if they are infectious

56
Q

what 3 standards of OSHA do we follow

A

hazard communication standard
formaldehyde standard
blood borne pathogen standard

57
Q

what is NIOSH and what does it fall under

A

national institute for occupational safety and health, it falls under the CDC

58
Q

for biohazard waste, what is the standard for labeling bags and boxes

A

clearly labeled with biohazard signage and usually in red container

59
Q

describe engineering controls and an example

A

controls used to isolate exposures in the workplace - proper ventilation

60
Q

describe work practice controls and give an example

A

the manner that you do certain jobs/activities in the workplace - not eating in prep room

61
Q

what is PPE, and example

A

personal protective equipment - gloves

62
Q

what is STEL

A

short term exposure limit = 2ppm in 15 minutes

63
Q

what is TWA

A

time weighted average = .75ppm over 8 hours

64
Q

what is action level

A

when the TWA is .5-.75ppm

65
Q

what are the 2 basic requirements for OSHA standards we follow

A

employee training and written exposure plans

66
Q

what are sharps and what is sharps container

A

are anything that can poke or cut you and they are disposed of in the sharps container

67
Q

what diseases are you being protected from by the blood borne pathogen standard

A

AIDs, HIV, hepatitis B and C

68
Q

what is HBV

A

hepatitis B vaccine

69
Q

what is PEL

A

permissible exposure limit

70
Q

how long do you keep employees medical records

A

30 years after end of employment

71
Q

what is SDS

A

safety data sheet

72
Q

where should the SDS binder be kept

A

in the main office and prep room

73
Q

what state of matter is formaldehyde

A

gas

74
Q

what are the 2 categories for occupational exposure

A

all the time and occasional

75
Q

what year did ADA take effect

A

1992

76
Q

what does ADA stand for as a governmental program

A

americans with disabilities act

77
Q

what is the number one priority for ADA compliance

A

accommodating the disabled and able boded alike

78
Q

which is not one of the compliance measures under ADA

A

hiring the disabled

79
Q

what is meant by readily achievable

A

not too difficult or expensive

80
Q

when could you get in trouble with ADA related to HIV/AIDs clientele

A

when you refuse to handle them

81
Q

what government act is the source for ADA

A

civil rights act of 1964

82
Q

who would you complain to if you felt you had an ADA problem

A

EEOC (equal employment opportunity commission)

83
Q

for hiring practices how many employees must you have to be covered under ADA

A

15

84
Q

what is the most important thing when hiring the disabled or able bodied alike

A

written job descriptions

85
Q

what is the standard for putting in an elevator for ADA

A

3 floors, 3,000 feet per floor

86
Q

what are the 2 general categories of disabilities

A

mental and physical

87
Q

what tax deduction can you expect per year under ADA

A

$15,000

88
Q

what tax credit might you get if sales were under $1 million

A

$5,000

89
Q

what governmental agency does ADA fall under

A

department of justice

90
Q

who must generally comply with OSHA

A

all funeral homes with employees

91
Q

at what level of formaldehyde does it become immediately dangerous to life and health

A

100 ppm

92
Q

who must provide protective equipment in the funeral home

A

the employer

93
Q

the hazard communication standards is a ___ type standard

A

right to know

94
Q

how do you effectively clean up spills in the prep room that are manageable

A

cat litter

95
Q

what is OPIM

A

other potentially infectious material

96
Q

when would a respirator program be instituted in a funeral home

A

all (pregnant, allergic to formalin, level can’t be brought down)

97
Q

how soon after monitoring formaldehyde levels should you notify employees

A

15 days

98
Q

what would be a method of work practice control under the blood borne pathogen standard

A

hand wash station

mortuary regulations (1 decks)

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