final exam Flashcards
according to the funeral rule all products sold directly to the public in connection with funeral services are
funeral goods
who can be considered funeral providers
all of the above (cemeteries, crematories, funeral homes, mortuaries)
why would a cemetery require an outer burial container
to prevent grave sinkage
the funeral rule applies to
both pre need and at need arrangements
the GPL should contain all but one of the following
individual salaries of personnel
what is the triggering event for giving out the GPL
the face to face meeting
if someone requests GPL price information over the phone you
must give it to them
in the embalming disclosure on the GPL, what are the words at the beginning of the disclosure that are in bold face print
except in certain special cases
if you are washing and disinfecting the body instead of embalming, you would charge the family for
other preparation of the body
if you prepare alternative price lists, you must
give them only to those inquiring about the specific funeral
what year did the FTC implement the funeral rule
1984
what was the main catalyst that started the FTC looking at the funeral industry (ex. what were funeral directors doing to necessitate this intervention)
charging different prices for overall services/goods to people depending on the money they had
who, in the 1960s put the spotlight on the funeral service profession
Jessica Mitford
whats an example of a funeral related entity that does not have to follow the funeral rule
3rd party casket retailers
the difference between a concrete box and a vault
vaults are gasketed, has a liner, and is painted
what is the main issue that is being discussed with the FTC in the new round of funeral rule discussion
if funeral homes should have to post their GPLs online via website or social media
the original UAGA was implemented in what year
1968
what does UAGA stand for
uniform anatomical gift act
with regards to the UAGA, why is uniformity important
allows same rules to apply to people who may die outside of their home state
what year was the current UAGA most recently revised
2006
a minor may authorize thier own anatomical donation under UAGA, but what are the 2 things that allow this
if they are emancipated and authorized by their state to get a drivers license
under the list of priorities to donate the term “agent” is used, what agent are they referring to that can take priority over the next of kin
healthcare power of attorney
what are 4 ways in which you may execute a gift
- written will
- donor card
- donor registry
- drivers license
how many witnesses must you have to have a legal donation
2, one must be a disinterested witness
what is a disinterested witness
someone besides a direct family member that shows care/concern for the decedent
when is it legal to make an oral donation gift
when you are actively dying and have 2 witnesses over 18
what is meant by “later dated documents” revocation of a gift
whatever is the most up to date/recent amendment is to be followed
the difference between an anatomical gift revocation and amendment
amendment is a change or update to what you want to donate
revocation is taking away your donation/don’t want to be donor anymore
a person may bar another person from ever making an anatomical gift of their body or parts by making a ___
refusal
under the new UAGA, there are new categories of people that may now make an anatomical gift, what are two of them
grandchildren and grandparents
the order of priority for allowing donation, starting from the most important
- agent
- spouse
- adult children
- parents
- adult siblings
example of an adult who exhibited special care and concern for decedent and who can donate an anatomical gift
an aunt or uncle
what year was the funeral rule revised
1994
out of the 3 price lists, which must be offered to the family to take home
GPL
if you pre arrange a service before the funeral rule took effect, and the family wants to upgrade the casket selection at the time of death (current date), what would you do
give them new price lists to reflect current prices
which price list must you offer when you begin to discuss the type of funeral or disposition that you can arrange
GPL
which is not required on the CPL
wholesale prices of caskets
you have to list caskets you ___ on your CPL
usually offer
which is not required on the OBCPL
tent and equipment charge
you should offer the OBCPL to the family when you begin to discuss outer burial containers, but
before showing them containers
the funeral rule specifies ___ on the statement
none of the above (so don’t pick form, headings, or prices)
if you are in an arrangement conference with a family and a telephone call comes in regarding price disclosures, you should
return the call as soon as possible
which is not allowed by the rule
charging a casket handling fee
what fee is charged regardless of the services purchased
non declinable
what does reasonably available mean as it relates to anatomical donations and the order of priority
the person is willing and able to make decisions
if there are multiple members in a class in the order of priority to donate, how is the donation decided
try to get them to come to a majority decision and if they can’t have them go to court
what is a procurement organization as it relates to anatomical gifts
midamerica transplant
describe what a donor registry is and how they work
electronic database thats easily accessible 24/7 that shows donor status of people
OSHA stands for
occupational safety and health act
what does OSHA fall under
department of labor
what are two of OSHAs responsibilities
protect employees from bad employers and create standards for safe work environments
what difference does it make for complying with OSHA if you have employees or not
you don’t fall under OSHA id you have no employees
workplace inspections come about because of three things
employee request/complaint
random inspection
fatal/severe accident
of all the reasons to be inspected by OSHA which is the most likely reason
employee request/complaint
whats the newest OSHA workplace poster called
plain language poster
what are universal precautions
treating all deceased human bodies as if they are infectious
what 3 standards of OSHA do we follow
hazard communication standard
formaldehyde standard
blood borne pathogen standard
what is NIOSH and what does it fall under
national institute for occupational safety and health, it falls under the CDC
for biohazard waste, what is the standard for labeling bags and boxes
clearly labeled with biohazard signage and usually in red container
describe engineering controls and an example
controls used to isolate exposures in the workplace - proper ventilation
describe work practice controls and give an example
the manner that you do certain jobs/activities in the workplace - not eating in prep room
what is PPE, and example
personal protective equipment - gloves
what is STEL
short term exposure limit = 2ppm in 15 minutes
what is TWA
time weighted average = .75ppm over 8 hours
what is action level
when the TWA is .5-.75ppm
what are the 2 basic requirements for OSHA standards we follow
employee training and written exposure plans
what are sharps and what is sharps container
are anything that can poke or cut you and they are disposed of in the sharps container
what diseases are you being protected from by the blood borne pathogen standard
AIDs, HIV, hepatitis B and C
what is HBV
hepatitis B vaccine
what is PEL
permissible exposure limit
how long do you keep employees medical records
30 years after end of employment
what is SDS
safety data sheet
where should the SDS binder be kept
in the main office and prep room
what state of matter is formaldehyde
gas
what are the 2 categories for occupational exposure
all the time and occasional
what year did ADA take effect
1992
what does ADA stand for as a governmental program
americans with disabilities act
what is the number one priority for ADA compliance
accommodating the disabled and able boded alike
which is not one of the compliance measures under ADA
hiring the disabled
what is meant by readily achievable
not too difficult or expensive
when could you get in trouble with ADA related to HIV/AIDs clientele
when you refuse to handle them
what government act is the source for ADA
civil rights act of 1964
who would you complain to if you felt you had an ADA problem
EEOC (equal employment opportunity commission)
for hiring practices how many employees must you have to be covered under ADA
15
what is the most important thing when hiring the disabled or able bodied alike
written job descriptions
what is the standard for putting in an elevator for ADA
3 floors, 3,000 feet per floor
what are the 2 general categories of disabilities
mental and physical
what tax deduction can you expect per year under ADA
$15,000
what tax credit might you get if sales were under $1 million
$5,000
what governmental agency does ADA fall under
department of justice
who must generally comply with OSHA
all funeral homes with employees
at what level of formaldehyde does it become immediately dangerous to life and health
100 ppm
who must provide protective equipment in the funeral home
the employer
the hazard communication standards is a ___ type standard
right to know
how do you effectively clean up spills in the prep room that are manageable
cat litter
what is OPIM
other potentially infectious material
when would a respirator program be instituted in a funeral home
all (pregnant, allergic to formalin, level can’t be brought down)
how soon after monitoring formaldehyde levels should you notify employees
15 days
what would be a method of work practice control under the blood borne pathogen standard
hand wash station
