Final Exam Flashcards
What do you do to ask inclusive questions?
-Open Ended
-Non-Biased
-Single Question>Multiple questions at once
In a memo. what information should you include after your name in the “From:” section?
Title
Initials in blue
Relevance Statement is…
Reason for writing the memo
Thesis statement is
your recommendation
Preview statement is
providing the layout/organization of your memo
Topic sentence is..
the main argument
What is the 5/3 rule?
5: no more than 5 sentences in a paragraph
3: you don’t want 1 individual sentence that is 3 lines or more
What is included in the last paragraph of a memo?
-Deductive Logic
-Synthesis of previous arguments
-Implementation statement/ action steps
Strategic Implementation of Ideas: Presentation, Layout
- Attention Getter
- Relevance
- Credibility
- Thesis
- Preview/ Agenda
- Body
- Conclusion
How to overcome nervousness:
-Engage in cognitive restructuring
-Take diaphragmatic breaths
-Avoid drinking caffeine right before presenting
-Use your space and gesture
Structure of Executive Summary
-Problem/ Need
-Solution/Value proposition
-Action
Ethos
Credibility
Pathos
Emotion
Logos
Logic
Toulmin Model: Logical Argumentation
- Claim
- Grounds(evidence)
- Warrant (explain why grounds supports claim)
- Backing: offers support for reliability of the warrant
- Qualifier: provides cases when claim is true
- Rebuttal: Identifies and refutes objections
Ad Hominem (Personal Attack)
Attacking a person for a character trait, rather than the quality or soundness of their argument
Appeal to misplaced authority
accepting the testimony of experts outside of their field
Bandwagon
Majority of other people will support
-Trying to prove a conclusion
Red Herring
Ignoring the question and changing the issue at hand
Begging the question also circular reasoning
Providing a premise that is also your conclusion
-Re wording your ideas without adding new logic
Hasting generalization
considering certain, exceptional cases and generalizing to different broader cases
-assuming a group of people do something just because one person does
False Cause
Incorrectly assuming one event causes another
GPT stands for
Generative pre trained transformer
Where do you put your name tag at an event
Left side over your heart
When introducing others what order is it in?
Always introduce the person with most authority first
In a presentation, no more than how many colors should you use in a presentation
2
Audience Analysis: What are demographics?
Age, Gender, Race, Income, Family
Audience Analysis: What are psychographics?
Personality traits, hobbies
People remember things most by what order they are presented in: First thing stated is what effect?
Primary effect
People remember things most by what order they are presented in: Last word stated is what effect?
Recency effect
Is speaking or listening more important in the communication process?
Speaking and listening are equally important
Presentation: What is the recommended font size for heading and body?
Heading: 40-44
Body: 24-36
T/F: Use clip art on your presentations
False
T/F: use contrasting colors
True
T/F: you don’t have to use consistent slideshow design
False
Outline of a keeping in touch email:
1.Subject line
2.Greeting
3.Friendly Remark
4.News or update with direct connection
5.Action steps or final take aways
6.Valediction
Monroe’s Motivated Sequence(5 steps)
1.Attention
2.Need/Problem
3.Satisfaction/Solution
4.Visualization
5.Action
What is the name of the misconception defined
as everyone will see how nervous we are?
Illusion of transparency
What is the name of the misconception that everyone will judge us
Spotlight effect
How many bullet points and words per point should there be on a slide?
7 Points
7 words per Point
Most only listen at ____ % efficiency
25%
In an A3 template, how many times do you ask why?
5
how many megabytes of an email?
20 MB or less
How many hours does a CEO spend reading?
???
When is the best time to introduce team members
??? beginning or whenever their slide comes?
Is the emotional state a psychographic or a demographic
Psychographic
T/F Your memo should start with your thesis
False, It starts with your relevance statement
Order of the introduction paragraph
Relevance, thesis, preview
