Final Exam Flashcards

1
Q

For employees who like their current work, moving into management means that they can no longer do that work.

A

True

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2
Q

There are a number of activities that must be performed by all managers no matter what the type or size of the company.

A

True

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3
Q

Among the major activities in the human resources department of most companies are improving health and safety of employees and managing the compensation and benefits programs.

A

True

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4
Q

Human resources management is all activities involved with acquiring, developing, and compensating the people who do the company’s work.

A

True

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5
Q

The primary difference between wages and salaries is the kinds of benefits associated with them.

A

False

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6
Q

Compensation includes not only salary or wages but other benefits received in exchange for labor.

A

True

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7
Q

Organizational development is a program that matches the long-term career planning of employees with the employment needs of the business

A

False

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8
Q

Cutting the number of employees and reducing other costs is a process known as downsizing.

A

True

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9
Q

Price is so important to customers that they will accept lower quality in order to save money

A

False

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10
Q

All the purchases made by wholesalers and retailers are sold to their customers.

A

False

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11
Q

Spending large amounts of money on new product research leads to successful new products

A

False

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12
Q

Businesses are constantly trying to find better ways to please customers.

A

True

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13
Q

Marketing is defined as the transportation of products from producer to consumer.

A

False

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14
Q

Marketing activities, when performed well, help to match production and consumption.

A

True

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15
Q

Business people and consumers have identical perceptions of a product.

A

False

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16
Q

Products never include services.

A

False

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17
Q

Under a debit card system, computers transfer the amount of the purchase electronically from the customer’s bank account to the retailer’s bank account.

A

True

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18
Q

Installment credit customers are usually required to pay an interest charge for the privilege of making monthly payments that may run for several years or more.

A

True

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19
Q

Systems for keeping accounting records can require no equipment or be highly computerized.

A

True

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20
Q

A very small business could determine how profitable it is by using a business checking account to track all income deposited and by writing check for all payments.

A

True

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21
Q

Money that owners borrow for their business using their own homes as security for the loan is owner capital.

A

True

22
Q

A partner’s personal contribution in a business is equity capital.

A

True

23
Q

The distinction between banks and nonbanks is fading fast.

A

True

24
Q

A bank accepts demand deposits but does not make commercial loans.

A

False

25
Q

A meter is a measure of weight

A

False

26
Q

A correlation is the relationship between tow events in which the second event is a consequence of the first.

A

False

27
Q

Prices are usually higher where a monopoly exists than where competition exists.

A

True

28
Q

A monopoly exists as long as there are at least two producers.

A

False

29
Q

A system that provides the ability to analyze “what if” scenarios is an executive information system.

A

False

30
Q

A computer system that processes data into meaningful information is called a database.

A

False

31
Q

Feedback from the receiver indicates that the sender made a communication error.

A

False

32
Q

For communication to occur, information must be put into words.

A

False

33
Q

A measure of a nation’s wealth is its GDP.

A

True

34
Q

A franchise is one method of starting a business if a person has limited business experience.

A

True

35
Q

A business changing from coal to natural gas violates environmental goals but meets conservation goals

A

False

36
Q

A business advances its own interest when it becomes involved socially.

A

True

37
Q

Economic utility is one of the four types of utility that satisfy wants.

A

False

38
Q

Form utility usually applies only to services and not to goods

A

False

39
Q

Goods and services that are sold to other countries are called exports

A

True

40
Q

Foreign investment occurs when firms of one country build new plants in another country.

A

True

41
Q

A business with a balance sheet showing assets valued at $100,000 and capital valued at $100,000 is in a weak financial position

A

False

42
Q

A business plan helps entrepreneurs see the risks and responsibilities involved in starting a business

A

True

43
Q

To implement successfully, managers must complete activities designed to channel employee efforts in the right direction to achieve the goals

A

True

44
Q

Implementing involves carrying out plans and helping employees to work effectively.

A

True

45
Q

The top managers in a business are involved in planning, but first-level managers such as supervisors are not.

A

False

46
Q

In order to be effective, a business plan should always be in writing

A

True

47
Q

Leaders can be effective without good human relations skills.

A

False

48
Q

Managers who are able to earn the respect and cooperation of employees are known as leaders

A

True

49
Q

The most important resources available to managers is the company’s employees

A

True

50
Q

Management scientists have studies successful managers to determine what makes them different from those who were not successful.

A

True