Final Exam Flashcards
For employees who like their current work, moving into management means that they can no longer do that work.
True
There are a number of activities that must be performed by all managers no matter what the type or size of the company.
True
Among the major activities in the human resources department of most companies are improving health and safety of employees and managing the compensation and benefits programs.
True
Human resources management is all activities involved with acquiring, developing, and compensating the people who do the company’s work.
True
The primary difference between wages and salaries is the kinds of benefits associated with them.
False
Compensation includes not only salary or wages but other benefits received in exchange for labor.
True
Organizational development is a program that matches the long-term career planning of employees with the employment needs of the business
False
Cutting the number of employees and reducing other costs is a process known as downsizing.
True
Price is so important to customers that they will accept lower quality in order to save money
False
All the purchases made by wholesalers and retailers are sold to their customers.
False
Spending large amounts of money on new product research leads to successful new products
False
Businesses are constantly trying to find better ways to please customers.
True
Marketing is defined as the transportation of products from producer to consumer.
False
Marketing activities, when performed well, help to match production and consumption.
True
Business people and consumers have identical perceptions of a product.
False
Products never include services.
False
Under a debit card system, computers transfer the amount of the purchase electronically from the customer’s bank account to the retailer’s bank account.
True
Installment credit customers are usually required to pay an interest charge for the privilege of making monthly payments that may run for several years or more.
True
Systems for keeping accounting records can require no equipment or be highly computerized.
True
A very small business could determine how profitable it is by using a business checking account to track all income deposited and by writing check for all payments.
True