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Coaching with Rhodes > Final Coaching Exam > Flashcards

Final Coaching Exam Flashcards

1
Q

What is the first stage of change?

A

Pre-contemplation

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2
Q

What is the second stage of change?

A

Contemplation

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3
Q

What is the third stage of change?

A

Preparation

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4
Q

What is the fourth stage of change?

A

Action

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5
Q

What is the fifth stage of change?

A

Maintenance

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6
Q

What is the sixth stage of change

A

Termination or relapse

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7
Q

List some of the Characteristics of the first stage of change.

A

1-Pre-contemplation

-Not currently considering change
-Not aware of need and desire to change
-Not common in coaching clients
-No problem is identified

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8
Q

List characteristics of the second stage of change.

A

2-Contemplation

-Considering a change
-Ambivalent or undecided
-Doesn’t know what to do
-Not considering change in the near future

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9
Q

List characteristics of the third stage of change

A

3-Preparation

-Getting ready to make a change
-Researching & gathering info
-Considering possibilities and resources
-Planning to commence change in the near future

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10
Q

List characteristics of the fourth stage of change

A

4-Action

-Practicing new behaviour & change
-Trying new activities
-New behaviour/change active for 1-6 months

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11
Q

List characteristics of the fifth stage of change

A

5-Maintenance

-New habits created and integrated in life.

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12
Q

List the characteristics of the sixth stage of change

A

6-Termination

-New behaviour has become a way of life
-Or resume old/unwanted behaviour

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13
Q

List the 4 Coaching tools we should use for 1st stage of change

A

1 Pre-contemplation

-encourage self exploration and self assessment rather than action
-Encourage valuation of current behaviour
-Wheel of life exercise
-Develop a relationship and report

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14
Q

List the 5 tools a coach uses on stage 2 of change for the client.

A

2 Contemplation

-Encourage valuation of pros and cons of behaviour change
-brainstorm and identify new possible outcomes
-Explore motivations to change and not change
-Validate lack of readiness
-Be clear that the decisions are theirs

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15
Q

List the 5 coaching tools for the third stage of change

A

3 Preparation

-Support client in identifying strengths skills and resources

-Identifying and assist in problem-solving

  • identify social support

-don’t rush

- possible small first step

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16
Q

List the 4 coaching tools for the fourth stage of change

A

4- Action

-support client to ensure their new actions are in line with their values
-Rainforest self efficiency for dealing with obstacles
-Identify result of change behaviour
-To make a room to process feelings of loss for old self


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17
Q

List the 3 coaching tools for the fifth stage of change

A

5 Maintenance

-Acknowledging Endorse change
-identify whether adjustments are needed or not
-Discuss coping with relapse

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18
Q

List the 3 tools the coaches can use during the sixth stage of change

A

6 Termination or relapse

-Evaluate trigger for relapse
-Reassess motivation and barriers
-Return to appropriate stage of change

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19
Q

Who was the stages of change program originally designed for?

A

Socio-economic underdeveloped adults

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20
Q

Define life coaching

A

Partnering with clients in a thought provoking creative process that inspires them to maximise their personal and professional potential

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21
Q

What are coaches responsibilities?

A

-discovering, clarifying and aligning with what the client wants to achieve
-Encouraging a client self-discovery
-Eliciting Client generated solutions and strategies
-holding the client responsible and accountable

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22
Q

What’s the impact of coaching?

A

-range from useful and practical like completing tasks becoming more organised solving problems in achieving goals
-To the profound and powerful experience of knowing oneself fully, deepening ones connection with love ones, and living authentically

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23
Q

Why do we coach and why is coaching important?

A

-coaching supports people to develop their knowledge, skills and confidence they need to effectively manage and make informed decisions about their lives
-The desired impact of a coaching relationship as one of empowerment and motivation

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24
Q

Professional distinctions between coaching versus Counseling

A

Coaching
-coaching focuses on the present and how to move to the end of the desired future
-Counseling focuses on the past to the present
-Coaching sometimes has healing side-effects, but it’s not a healing or therapeutic modality like counselling
-Coaches do not deal with trauma or addictions like counsellors do.

-

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25
Q

Distinction of consulting

A

-consultants are an expert in a specific field and offer their expertise to clients.
-In coaching, the client is the expert and the coach facilitate their discovery process

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26
Q

Distinctions of mentorship

A

-Mentors are practitioners with more experience and training in a field in a mentee. 

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27
Q

Level one listening is called?

A

=Internal listening
-This is a level we want the clients at. listening to How it pertains to them
–A sign of level to listening as you were focused on what you were going to say next
-The only question is what is in it for me?

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28
Q

Level two listening is called?

A

= Focus listening

-paying attention to the client in what they’re saying, body language, hardwired
-I direct line between the client and coach

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29
Q

Level three listening is called?

A

= Global listening

-Taking in information from every aspect, picking up the vibe, and intuitive listening
-Includes everything you can observe with your senses what you see, here, smell, and feel – the tactile as well as the emotional sensation
-Like a radio field

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30
Q

Powerful open ended questions on anticipation

A

-what if it works out exactly as you want it?
-What is your intuition telling you?
-What is exciting you about this?
-What does XYZ look like?

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31
Q

Powerful open ended questions on elaboration

A

-What other ideas, thoughts, and feelings do you have about it?
-What else can you tell me about XYZ?

32
Q

Powerful questions for evaluation

A

-what is the opportunity here?
-What is the challenge?
-What do you think that means?
-How does that fit with your plans, we have life, values?

33
Q

Powerful for questions for exploration

A

-what is here that you want to explore?
-what are their angles can you think of?
-What are the other options?
-What is another possibility?

34
Q

Powerful questions for clarification

A

-what does XYZ feel like?
- what is the part that is not clear yet?
-Can you say more about that?


35
Q

Powerful questions for assessment

A

-what do you think is best?
-How does it look to you?
-What resonates with you?


36
Q

Powerful questions for outcomes

A

-what do you want?
-What is your desired outcome?
-If you got XYZ what would you have?
-How will you know you’ve reached it?

37
Q

Powerful questions for divergent thinking

A

-What are the possibilities?
-what will happen if you do XYZ and what will happen if you don’t?
-What options can you create?

38
Q

Powerful questions for integration

A

-what will you take away from this?
-What was the lesson in that experience?
-How can you make sure you remember what you learned?

39
Q

Powerful questions from more exploration

A

-what is the main obstacle?
-What is stopping you?
-What concerns you the most about XYZ?
-

40
Q

Power for questions for taking action

A

-what will you do and when?
-What are your next steps?
-Buy when will you complete the steps?
-What is the first action step you will take?

41
Q

1 phase

What is the purpose of the stimulus in the face lesson plan?

A

-The purpose of the stimulus is to promote interest in the topic and to get the participants either to emotionally and or intellectually stimulated.
Ex: a video that is sightly controversial

42
Q

2 Phase

What is the purpose of the evocation in the five faze lesson plan?

A

-an opportunity for the students to express their opinions and feelings relating to the stimulus
-The necessity for evocation lies in the fact that people have a hard time observing information if they are holding on to unexpressed thoughts or feelings.
Ex: Facilitator asking “what thoughts or feelings came up for you when you watched that video”?


43
Q

3 phase

What is the purpose of the objective inquiry in the five phase lesson plan?

A

-this is the teaching moment where the topic is addressed in detail And more questions are asked
-Each question should lead to the next guiding participant closer to learning and demonstrating their new skill

44
Q

4 Phase

What is the purpose of the skills practice and plan?

A

-so students can apply the knowledge they have just acquired and put it into practice

45
Q

5

Phase
What is the purpose of the valuation in the five phase lesson plan?

A

-usually through discussion the students in coach assessed students progress, takeaways, experiences, and skills identified in the lesson objective

46
Q

What is the rationale to accomplish the goal in the lesson?

A

-The reasoning behind our need for this lesson

47
Q

What is the first fundamental skill of coaching?

A

-presence- when present we’re free from distractions, filters and assumptions

48
Q

What are the BEFIR/FIBER

A

-Body language
-Eye contact
-Following
-I-Thou =Meet the person as a whole person regardless of culture, creed, history, beliefs
-Relaxed

49
Q

What are we listening for?

A

We are listening for their values, beliefs, and goals

50
Q

 What is listening to?

A

-listening to what the client says and does not say
-The story behind the story


51
Q

What is artful mirroring?

A

-Allows the client to hear themselves

52
Q

What is a listing for?

A

-Is listening in search of something
-he’s listening for a solution

53
Q

What is listening with?

A

-Listening with the whole self heart, intuition, and body

54
Q

 What are limiting beliefs?

A

-It’s a belief we believe to be true whether it’s true or not, and it limits our capacities to achieve their goals

55
Q

Why do I ask questions as a coach?

A

-To bring out more information, client exploration, shows we are following along

56
Q

Why is it important for us to understand emotions?

A

-So we can assist a client in identifying how they’re feeling.
-name it to tame it
-we want to be able to properly empathise and ask the most effective questions.
-and get better at understanding why it’s important

57
Q

What is the definition of empathy and why is it important as a coach?

A

-empathy is when we acknowledge, validate, and naturalise
-It’s important to empathise so we can meet the client where they are through an emotional connection there is no good or bad or judgment 

58
Q

What Is the difference between emotions and feelings?

A

-emotions are the bodies response to something, they are objective
-Emotions last about 90 seconds
-Feelings are in her mind, there an opinion of what we make our emotions
-There’s nothing either good or bad but thinking makes it so
-Feelings are subjective


59
Q

What are the two ways a client can change how they’re feeling?

A

-By changing the way they think about how they’re feeling, or by changing their actions and behaviours

60
Q

What is emotional self responsibility?

A

-is taking ownership of what’s coming up and communicating it.

61
Q

What is the definition of empathy?

A

The ability to understand the emotional experience of another

62
Q

What are group facilitator is responsible for?

A

-being prepared with T for workshop,

63
Q

Sympathy

A

Sympathy

-drives disconnection,
-damages trust,
-Is putting the silver lining around everything,
-Is coming out from our agenda,
-this happens when we are uncomfortable with the other persons discomfort, or we simply don’t want to deal with it. So we just go straight to think positive or phrases that start with at least

It’s also says you shouldn’t feel the way you do, or you are wrong and feeling that way so I feel something else

64
Q

Empathy

A

Empathy is the ability to understand the emotional experience of another

-Feels connection,
-taking the other persons perspective, -staying out of judgement builds trust and safety
- feeling WITH people
-being empathetic is vulnerable
-we are emphasising with the clients emotions not the situation
- meeting them where they are at

-

65
Q

What is the definition of life skills?

A

-Life skills are problem-solving behaviours appropriately in response to be used in the management of personal affairs

66
Q

What is it BSD?

A

-Balance self determined behaviour
Honest and direct
-willing to compromise
-makes choices for self
-considers others rights and feelings -respectful of others in self confidence -self-satisfied
-achieved a desired goal
-satisfying and caring
-respect for yourself

67
Q

What is a metaphor? And what is the purpose of using metaphors and coaching?

A

 -is a figure of speech in which a comparison is made between two unlike things that have something important in common
- metaphors capture feelings more vividly then straightforward descriptions
-they help bypassed the conscious, critical mind allowing the client to access their unconscious where the fine creativity clarity in a way forward 

68
Q

Definition of feedback

A

-Feedback as a data point, information given to us from the perspective of another
-There to help us grow and refine, create awareness of self

69
Q

Definition of nonviolent communication

A

Is a communication formula that guides us to reframe how we express ourselves on what we are feeling, needing and requesting.

70
Q

List the 7 attending skills

A

Physical attending
Body language
Eye contact
following
relaxation
psychological attending
and I-thou

71
Q

What are the coaches responsibilities?

A

-discovering, clarifying and aligning with What the client wants to achieve
-Encouraging a client self-discovery
, -A client generated solutions and strategies,
-holding the client responsible and accountable

72
Q

What are the six steps of problem-solving?

A

1-recognising that there is a problem
2-I didn’t find any only problem, make sure it’s your problem not someone else’s
3-Brainstorm possible alternatives and solutions do not censor yourself
4-Choose possible solutions you were actually willing to try
5-Implement the decision with an action plan and anticipate new problems
6-Evaluation with debrief and assess to determine if it was a success or notarned

73
Q

What is the acronym SMARTER stand for ?

A

S-specific -clarity supports the person to get clear on what they want.

M-measurable-helps people stay focused, motivated and stay on track by being able to measure progress.

A-action plan-needed to understand what the steps are towards there goal

R-realistic -must determine if the goal is possible or within reach

T-timely -helps prioritise daily tasks, gives a sense of urgency or importance.

E-emotional motivation-goals are more easily achieved when fuelled by passion.

R-Relevance -this is important to ensure the goal is inline with the persons values, purpose, and mission

74
Q

What are the 5 stages of group development?

A

-Forming (orientation)
Centeres around belonging
Will others like me? Will I know as much as others?

-Storming (Dissatisfaction)
Frustration, testing out behaviour, lack of unity
Who is going to make the decisions?
Are we doing this right? Am I safe here?

-Norming (Resolution)
Starts with decrease in satisfaction and end in neutral or positive feelings
What is another way we can work together? How do you feel about that?

-Performing (Production)
High trust, sense of unity
Togetherness -group actions -group desire to help each other

-Adjourning (termination)
Review - consolidate
Morning feelings, alone, will we keep in touch? What happens now?

75
Q

Examples of defence mechanism

A

Fight
-blame
-competing
-protecting

Flight
-Withdrawal
-Intellectualising
-Generalising

Pairing
-Scapegoating
-Sub grouping

Coaching with Rhodes (1 decks)

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