Final Flashcards

1
Q

Largest subdivision of a cemetery

A

Section

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2
Q

What casket interior has the material drawn or gathered in a parallel fashion

A

Shirred

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3
Q

Casket interior most expensive casket

A

Velvet

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4
Q

All of the following are casket lining materials except

A

Crushed

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5
Q

Which of the following types of casket metal finish has the most shine

A

Glossy

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6
Q

Wedge shaped portion of the cap at each end of the casket is called

A

Pie shape

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7
Q

The number that occurs most frequently in a listing of numbers

A

Mode

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8
Q

The bronze metal rolled into sheets is known as

A

Wrought

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9
Q

Another term for the word average

A

Mean

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10
Q

A thin wood shaving used in casket

A

Excelsior

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11
Q

Thin crinkled material containing leather like design

A

Crepe

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12
Q

Which of the following defines the purchase, display, and sale of goods

A

Merchandise

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13
Q

Ideal location for merchandise display room

A

On the main floor

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14
Q

Which indicates the number of times the average inventory was sold or used up

A

Inventory turnover

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15
Q

Width of average casket

A

28.5”

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16
Q

Width of typical crypt

A

29

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17
Q

Width of an inside measurement of typical air sealed vault

A

30

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18
Q

Which of the following receptacle for remains with anthropoids shape

A

Coffin

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19
Q

A Moe able casket handle attacked to the casket body

A

Lug

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20
Q

Part of casket handle attached to the lug or the arm which is grabbed by the casket bearer

A

Bar

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21
Q

Most expensive hardware production method; molten metal mold

A

Cast

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22
Q

Hardware production method of lesser expense; pressed out through hydro LIC press

A

Stamped

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23
Q

Recommended number of caskets for display

A

12-30

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24
Q

Which of the following is a selection room procedure where funeral director leaves the room during selection process

A

Indirect sales

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25
Q

Consumer value index

A

Dividing wholesale cost by retail price

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26
Q

What is the merchandise value ratio

A

Relationship between wholesale cost and total cost of both service and merch

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27
Q

When the interior material is highly stretched across the panel of the casket it is said to be

A

Tailored

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28
Q

All of the following are casket padding materials except

A

Doe skin

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29
Q

Tailored is a style of casket

A

Interior

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30
Q

Embossed is a style of casket

A

Exterior

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31
Q

The price increments between casket prices when arranged in order of their increased value

A

Progression

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32
Q

Person for LDS (Mormons)

A

Bishop of the ward

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33
Q

What fraternal order is associated with the white lamb skin apron

A

Free masons

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34
Q

The term in which a non ferrous casket is measured for thickness

A

Ounces

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35
Q

What is the proper description of a foot board

A

12 x 12 x 1

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36
Q

A mournful poem or a song for the dead

A

Elegy

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37
Q

The Eastern Orthodox Church the opening area sometimes raised before the alter is called

A

Solea

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38
Q

A burial vault which is closed by lowering the dome over the base describes

A

Air seal

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39
Q

In a Greek Orthodox Church the wall of icons and the alter

A

Iconostasis

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40
Q

The holy picture that is kissed in Greek funeral service

A

Icon

41
Q

Buddhist hymn sung at funeral service

A

Gatta

42
Q

Deceased veteran funeral; no one to give the flag to; what do you do

A

Return to VA

43
Q

When conducting a burial at sea; how far

A

3 nautical miles

44
Q

A family comes into a funeral. They are planning to put mama in a nursing home. Their lawyer advises them to open what kind of trust

A

Irrevocable

45
Q

Cost for tolls and bridges would come up on what side do the contract

A

Right side

46
Q

The federal agency charged with enforcing antitrust laws and prohibits against false, deceptive or unfair trade and advertising practices

A

FTC

47
Q

When closing the casket at the funeral home before leaving for the church, the family should be

A

Asked if they wish to stay or not

48
Q

When using the word direct before the type of disposition we usually make reference to all of the following except

A

Visitation

49
Q

In NYS the death certificate cannot be completed without

A

SSN

50
Q

Kapok

A

Cotton like material

51
Q

A casket that is airtight, completely sealed by fusion or soldering

A

Hermetically sealed

52
Q

The part of the handle the pall bearers grasp to life the casket

A

Bar

53
Q

Copper Caskers are measured in

A

Ounces

54
Q

The difference between merchandise cost and selling price

A

Mark up

55
Q

Excelsior is

A

Wood shavings

56
Q

What % of initial contact is made by phone

A

98%

57
Q

Answering the phone, when you give your name and the name of the funeral home is

A

Salutation

58
Q

In NYS information collected from the family for the death certificate for

A

Vital statistics

59
Q

Outer burial co gainer price list is

A

Available for the family to review

60
Q

A telephone voice that is clear and crisp

A

Diction

61
Q

The hospital is responsible for filling death certificate

A

FALSE

62
Q

When making a removal from a home or health care facility, the funeral director should check for personal belongings and jewelry

A

TRUE

63
Q

When making a house removal, the funeral director should insist the family leave the room

A

FALSE

64
Q

When leaving for a removal, you should leave with a copy of the first call information

A

TRUE

65
Q

NYS embalming is required by law

A

FALSE

66
Q

A container usually made of wood, fiber glass, metal, designed to hold human remains

A

TRUE

67
Q

NYS death certificate requires place of death

A

TRUE

68
Q

The casket price list must be a separate sheet and not part of GPL

A

FALSE

69
Q

Info regarding the deceased on the death certificate is called the vital statistics

A

TRUE

70
Q

A separate outer burial price list must be given for retention

A

FALSE

71
Q

Casket veil

A

Transparent net

72
Q

Church truck

A

Collapsible catafalque

73
Q

Memorial folder

A

Pamphlet about deceased and funeral arrangements

74
Q

Candelabrum

A

Large ornamental candle stick holder with several branches

75
Q

Door badge and

A

Floral design placed on door

76
Q

All of the following are considered funeral home merch except

A

Grave

77
Q

Military funeral order

A

Band, troop escort, Chaplin, casket, casket coach, family

78
Q

SS lump sum

A

$255

79
Q

Another term for burial

A

Internment

80
Q

The portion of funeral service which is conducted at a place of disposition

A

Committal service

81
Q

Movable casket handle with hinged arm

A

Swing bar

82
Q

Type of wood structure gluing superior/inferior

A

Wood veneer

83
Q

Amount of illumination produced by one candle at a distance of 1
Foot

A

Foot candle

84
Q

Which of the following components make a casket a seal or non seal

A

Gasket

85
Q

When measuring a casket to go into a burial vault, it is important to get

A

External Measurements

86
Q

The suggested minimum of post cremation container

A

200 cubic

87
Q

Which is not merch

A

Chapel

88
Q

Form SS8-721

A

Statement of death by funeral director

89
Q

VA form 40-1430

A

Headstone/marker

90
Q

VA form 21-2008

A

Flag

91
Q

Shiva

A

Seven days

92
Q

Yarmulkas

A

Skull cap

93
Q

Taharah

A

Washing of the body

94
Q

Tachrichim

A

Shite linen shroud

95
Q

Chevra

A

Brotherhood

96
Q

MYS death certificate contains all the following except

A

Religion

97
Q

Family member is very ill and requires life long nursing care and needs Medicaid. Where would you put the funds

A

Irrevocable pre need bank account

98
Q

Casket price list must include

A

Effective date