Final 🥞

Question 1

Effective communication blocks

Answer 1

Casual banter 
Platitudes 
Advise/ concrete solutions 
Forming opinions 
Placing patient on the defensive 
Invalidating feelings 
Anger 
Mean body language 
Jumping to conclusions 
Disconfirming responses

Question 2

Effective communication

Answer 2

Set aside other tasks 
Sit at eye level 
Give full attention 
Assist patient to form their own goals 
 Restate what is said 
Use non-direct approach 
Listen carefully 
Apologize

Question 3

Barrieres to accurate perception

Answer 3

Stereotypes
Assumptions
Inadequate time investment

Question 4

Good listening v bad listen

Answer 4

Good 
Be open and accepting 
Neutral and professional 
Factual information 
Take action 

Bad
Personal agenda
Criticize the speaker
Experiencing physical difficulty (headache etc..)

Question 5

Therapeutic relationship v non therapeutic relationship

Answer 5

Therapeutic
Active listening
Clarifying
Sharing EMPATHY

Non 
Personal questions 
Confrontations 
SYMPATHY 
Asking for explanations 
Automatic responses

Question 6

Boundary crossing vs boundary violations

Answer 6

Crossing
Crossing over boundary while still attempting to meet a therapeutic need for the patient

Violation
Confusion between the needs of the nurse and those of the patient

Question 7

Alternative to discipline program/ADP

may require

Answer 7

Periodic random drug testing
Documented attendance of 12 step program
Professional support and/ or group council

Question 8

Return to work contract

Answer 8

Designated workplace monitor 
Drug screening 
Standard for performance 
Restricted access to controlled substances 
No night shift

Question 9

Informed consent

Answer 9

Risks of procedure
Alternatives to procedure
Risked of alternatives

No consent leads to assault

Question 10

Diversion

Answer 10

Taking drugs for your own use from the treatment of others

Question 11

Board of nursing

Answer 11

Oversight of nurses
Public protection
Licensing
Enforce laws of nursing practice /safety

Question 12

Investigation to resolution

Answer 12

Complaint 
Communication 
Investigation 
Determination 
Response 

Closed

Informal / formal negotiated discipline action ADP

Administrative hearing :requires evidence board decided conclusion

Question 13

Substance abuse

Answer 13

Identify and report
Intervention
Diagnose and treatment
Monitoring

Misuse to dependency to addiction

Question 14

Ethics

Answer 14

Ones individual view on what is right or wrong /moral compass

Based on:
Religion 
Culture 
Family background 
Politics 
Personal exp 

How to decide 
Stop and think 
Clarify goals 
Self restraint 
Determine the facts 
Develop options 
Consider consequences 
Make you choice 
Can you live with it?

Question 15

6 unifying principles

Answer 15

Trustworthiness 
Respect 
Responsibility 
Fairness 
Caring 
Citizenship

Question 16

Culture competent care

Answer 16

Be open minded 
Patient centered care / dignity 
Respect patient cultural needs 
Learn about other cultures and care 
Be sensitive/get translators when needed

Question 17

Legal pitfalls to avoid

Answer 17

Neglecting to make safer a priority 
Failing to spot and report violence 
Not filling standards of care 
Failing to monitor asses or communicate 
Not being careful when doing procedures 
Giving wrong medication wrong dose or wrong time 
Diverting medication 
Hippa breach 
Failing to act like a professional 
Failing to communicate 
Not following documentation guidelines 
Acting outside of the dope of practice

Question 18

Documentation guidelines

Answer 18

Begin entry with date and time
End each entry with with your nursing signature / credentials
Write legibly in black
Use clear objective language / be factual
Do not criticize patient / caregivers
Do not give opinions
Nursing notes should be completed accurately complete and organized in chronological order
Always make an entry even if it is late
Correct all errors / do not erase white out or cross out / draw single line through error don’t lane as error only initial and date
Never alter a patient’s record
Do not leave blank spaces
Document only for yourself
Do not share password

Question 19

Living will

Answer 19

A will that tells you which treatments you want if you are dying or permanently unconscious you can accept or refuse medical care

Question 20

Advance directives

Answer 20

Legal documents that allow you to spell out your decision of end of life care ahead of time

Question 21

Durable power of attorney

Answer 21

A durable power of attorney for health care is a document that claims your health care proxy who can make decisions in healthcare if you are not able too

Question 22

DNR

Answer 22

Do not resuscitate or do nothing if one is dying

Question 23

Law suits must prove negligence

Answer 23

1 nurse owed a duty to a patient

2 nurse did not carry out that duty

3 the patient was injured

4 the injury was caused by the nurses failure in complete if their duty

Question 24

Conversion chart

Answer 24

1 g = 1000 mg

1 L = 1000ml

5ml = 1tsp

15ml = 1 Tbsp

30 ml = oz

28 g = oz

1 kg = 2.2 lb

Question 25

Madeleine leininger

Answer 25

Nurse who spent time in Papa new guiñe with indigenous tribes to find out more about their cultures view on health and healing came up with the culture care theory

Question 26

Culture care theory

Answer 26

theory that emphasizes culture and care as essential concepts in nursing

provide care measures that are in harmony with an individual or group’s cultural beliefs, practices, and values

Question 27

Ana code of ethics

Answer 27

Provision 1: practice respect compasión dignity for everyone
Provision 2: commitment to the patient
Provision 3:protect health safety and rights of the patient
Provision 4: accountable for individual nursing practice and aprópiate designated tasks to perform optimum patient care
Provision 5: same duties to herself as others preserve integrity and safety
Provision 6:nurse participates in establishing maintaining and improving health care environments and conditions
Provision 7: participates in advancements through practice, education, administration, and knowledge development
Provision 8: the nurse collaborated with others in order to better care for patients
Provision 9: maintains the integrity of the profession