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Resource Management > Final > Flashcards

Final Flashcards

1
Q

What is a goal?

A

Something someone wants to achieve

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2
Q

What is a smart goal?

A 
A goal that is 
Specific 
Measurable 
Attainajbale 
Realistic 
Time bound
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3
Q

What is a short term goal?

A

Goals that will be achieved in the near future

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4
Q

What are intermediate goals?

A

Goals that will be accomplished in less than a year

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5
Q

What are long term goals

A

Goals that will be achieved in more than 1 year

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6
Q

What is the planning process?

A

Identify a situation

Formulate a plan

Implement that plan

Evaluate if the plan was a success or failed

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7
Q

What is a directional plan?

A

Strategic plan that guides the future decision making

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8
Q

What is a contingency plan?

A

Deals with a particular problem or emergency

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9
Q

What are proactive plans?

A

Designed with forethought and consideration of upcoming event a

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10
Q

What are restive plans?

A

Plans that are made in spot

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11
Q

What is intuition ?

A

Your go to feelings

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12
Q

What is communication?

A

The exchange of information between individuals

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13
Q

What is conflict?

A

The opposition of forces that gives a rise in drama

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14
Q

What is conflict resolution?

A

Concensus arrived at after discussion

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15
Q

What are Kranichfileds 3 possible ways of conflict resolution?

A
  1. ..agreement
  2. ..bargaining
  3. ..coexistence…can’t be solved
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16
Q

What is constructive communication?

A

When You try to solve problems in a positive manner

17
Q

What is deconstructive communication?

A

Negative

18
Q

What is a membership group?

A

People belong to each other by birth or life circumstances

19
Q

What is a reference group?

A

A self selected group of people which revive feedback from each other

20
Q

What are social responsibilities?

A

Sense that consumers need to be aware that their actions can effect others

21
Q

What is corporate social responsibility?

A

Awareness that management implications effect people

Resource Management (3 decks)

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