Final Flashcards
Mission
An organization’s core underlying purpose, or basis for its existence, focus, and actions
Environmental Assessment
Provides an assessment of quantitative data as well as impressions and observations for a better understanding of the context for strategic discussions. It also takes into account qualitative data such as employee opinions and satisfaction surveys
Marketing
The process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational objectives
Vision
Provides a description of the aspirations of the ideal state desired for the organization
Organizational culture
Shared way of doing things based on values and beliefs
Evidence-based practice
Based on integrating critically appraised research results with the practitioner’s clinical expertise, and the client’s preferences, beliefs, and values
SWOT
Strengths, Weaknesses, Opportunities, Threats
Goals
- Once focus is determined potential goals and objectives are formulated
- Selection of 5 or fewer goals is ideal to improve focus
- Don’t want to have too many goals for an organization because then they’re harder to meet
- Ongoing review and periodic assessment of a plans success are necessary
- Important to have measurable and clearly understood outcome measures
Beneficence
Treating all client’s equally w/ no discrimination, reasonable services, advocating for your clients, discharging a client for personality, culture, lifestyle choices, etc.
Nonmaleficence
Maintaining therapeutic relationships that are free from exploitation, avoiding harm, don’t allow personal problems to affect judgement, disregarding safety precautions set for a client, dating someone you’re treating or their family member is unethical, substance use at work is unethical (treating under the influence)
Autonomy
Client-centered practice, the client is giving up input and helping set the goals/contribute to intervention plan, must obtain consent, protect private information, allowed to refuse research participation
Justice
Understanding and following institutional rules, association guidelines or related laws, remaining aware of changes in these areas and notifying employers, employees, and peers of such as needed, neglecting to understand and abide by facility procedures (if something goes wrong it’s your responsibility), recording and reporting all practice-related activities in a timely manner
Veracity
Accurately representing one’s professional credentials, qualifications, education, experience and competencies; disclosing potential conflicts of interest with those whom they engage in professional, contractual or other working relationships, refraining from communication that contains false, inaccurate, inflated, fraudulent or deceptive claims; disclosing errors that could impact client’s safety
Levels of supervision
Direct, close, routine, general (definitions will vary state to state, but the general concepts are in these index cards)
Direct supervision
Line of sight, generally required for students but varies from setting to setting.
- Mary said: but it depends on setting - phys dys is line of sight, but once we graduate - we don’t need any supervision (*Mary told me students often get this wrong, and Brenee posted up on the 1st page that this is an exam question). Mary also said “think of this exam concept of supervision as COTA supervision and our own”