Final Flashcards
What are the four kinds of team interdepdence?
- Pooled/additive- members all work interdependently and pool work.
- Sequential- members work in order
- Reciprocal- each member is affected by every other member’s work
- Comprehensive- group members have flexibility with who they work with
Five steps to building teams
- Clear boundary
- Compelling direction
- Enabling structures
- Supportive context
- Expert coaching
parallel team
provide recommendations
action team
performs complex tasks
Difference between conformity and groupthink
Conformity becomes a means to its own end. People will seek it out to the potential detriment of the team.
Tuckman’s five stage model
- Forming
- Storming
- Norming
- Performing
- Adjourning
Gersick’s punctuated equilibrium model
Phase 1- Team meets and a pattern for interactions emerges and holds until midpoint.
midpoint- team may make big changes (interactional and otherwise) . team’s biggest opportunity to improve.
phase 2- team moves on with the changes. faces consequences (good or bad) from their work after completion.
team processes
different types of communication, activities, and interactions that occur that occur within teams that contributes to their ultimate goal.
groupthink
when members try to maintain harmony by striving toward doing and saying things that are agreeable without giving criticism.
evaluation apprehension
people’s evaluations of things we do (dance routine) is influenced by their perception of us
disadvantages of brain storming
SOCIAL LOAFING and doesn’t completely eliminate evaluation apprehension
nominal group technique
- members individually write down ideas
- members describe them to the group
- members individually rank solutions
- (alternative) consensus on favorite reached
advantages/disadvantages for nominal group technique
higher quality and quantity of ideas
focused
low conflict
__________________________________
lower team cohesion
5 team dysfunctions
- Inattention to results
- Avoidance of accountability
- Lack of commitment
- Fear of conflict
- Absence of trust
Within the context of a team, commitment is a function of two things; what are they?
clarity- a clear understanding of the group’s decisions
buy-in- true emotional support for a team decision
