Final Flashcards
What is the productivity paradox
Even though we’ve added information technology to business has not Improved productivity yet we cannot think of opening a business without technology
According to Michael Porter what is the definition of competitive advantage
Creating and sustaining superior performance
Why does Nicholas Carr claim IT does not matter
Because information technology is so readily available and the sulfur use so Easley copied businesses cannot hope to implement these tools to provide any sort of competitive advantage
Which of the following is a primary activity on the value chain
TechnologyDevelopment
Which of the following is a secondary activity on the value chain
Marketing and sales
Specifically a strategic information system is one the temps to do what
Deliver a product or service at lower cost to deliver a differentiated product or service and enable innovation
What does electronic data interchange do
Integrates the supply chain technologically so that business partners share documents and information regarding production
Which of the following is a semi structured decision
Diagnosing a medical condition
What is true about business processes
A business process is a process that is focused on achieving a goal for a business processes are something that business is go through every day in order to accomplish their mission I don’t nation through technology helps to make business processes were efficient and effective
According toOur offer what is the simplest way to document a process
Make a simple list of each step in the process
What does a document management system control
Versions approval and communications
What is the benefit of ERP
It helps to standardize business processes in a firm has best practices in process management built into it having a centralized database helps illuminate the need for data entry and reduces Errors
What is one of the criticisms of ERP systems
ERP systems are in flexible
What are advantages of business process management systems
Built-in reporting and fourth best practices and forth consistency
What is I SO 9000
A certification for quality business process management