Final Flashcards

1
Q

What is the productivity paradox

A

Even though we’ve added information technology to business has not Improved productivity yet we cannot think of opening a business without technology

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2
Q

According to Michael Porter what is the definition of competitive advantage

A

Creating and sustaining superior performance

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3
Q

Why does Nicholas Carr claim IT does not matter

A

Because information technology is so readily available and the sulfur use so Easley copied businesses cannot hope to implement these tools to provide any sort of competitive advantage

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4
Q

Which of the following is a primary activity on the value chain

A

TechnologyDevelopment

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5
Q

Which of the following is a secondary activity on the value chain

A

Marketing and sales

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6
Q

Specifically a strategic information system is one the temps to do what

A

Deliver a product or service at lower cost to deliver a differentiated product or service and enable innovation

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7
Q

What does electronic data interchange do

A

Integrates the supply chain technologically so that business partners share documents and information regarding production

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8
Q

Which of the following is a semi structured decision

A

Diagnosing a medical condition

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9
Q

What is true about business processes

A

A business process is a process that is focused on achieving a goal for a business processes are something that business is go through every day in order to accomplish their mission I don’t nation through technology helps to make business processes were efficient and effective

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10
Q

According toOur offer what is the simplest way to document a process

A

Make a simple list of each step in the process

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11
Q

What does a document management system control

A

Versions approval and communications

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12
Q

What is the benefit of ERP

A

It helps to standardize business processes in a firm has best practices in process management built into it having a centralized database helps illuminate the need for data entry and reduces Errors

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13
Q

What is one of the criticisms of ERP systems

A

ERP systems are in flexible

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14
Q

What are advantages of business process management systems

A

Built-in reporting and fourth best practices and forth consistency

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15
Q

What is I SO 9000

A

A certification for quality business process management

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16
Q

What is meant by matrix organization

A

Employees have two managers a functional manager and a project manager

17
Q

On the curve of technology adoption who are the users at it first to adopt a new technology

A

Innovators

18
Q

Porter identify three generic strategies that a business could follow after identifying it market it wanted to enter which of the following is not included as one of porters three generic strategies

A

Supplier cost differentiation

19
Q

What includes support value activities and primary value activities and is used to determine how to create the greatest possible value for customers

A

The value chain analysis

20
Q

Where are porters three generic strategies

A

They are cost leadership differentiation and focus

21
Q

All of the following are common tools used in industry to analyze and develop competitive advantages except

A

A competitive analysis model

22
Q

What are porters five forces

A

Threat of a new entry, supplier power, buyer power, threat of a substitution and competitive rivalry