Final Flashcards
1
Q
What are the 6 types of electronic commerce?
A
- B2B
- B2C : most profitable
- C2C
- C2B
- G2C
- B2E
2
Q
What are the benefits of EC to people?
A
- Convenience
- Choices
- Price
- Access to info
3
Q
What are the benefits of EC to Orgs?
A
- more customers
- customer data
- reducing operational costs
- standardized processes
- reduce number of suppliers
4
Q
What is the procurement process?
A
The way firms purchase materials they need to make products
-Walmart example
5
Q
EC Security factors
A
- Ease of use
- Public safety and criminals
6
Q
Way an online payment happens?
A
- User gets on dell, dell sends them public key
- buy from dell, public key and card number encrypted and sent to dell
- dell decrypts with their private key and requests payment from bank
7
Q
What are the 4 steps of the IS life cycle methodology ? What do they contain?
A
- Planning:
- system request that includes sponsor, major benefits and functions
- feasibility analysis
- Project management - Analysis:
- Analyze existing AS - IS process and develop future to be process
- Analyze existing AS - IS System and develop future to be system
- Data collection - Design:
- Programs, databases, architecture(non functional i.e. security & language), I/O - Implementation:
- Code the system
- Alpha & Beta testing
- Convert data from old database to new
- Intall networks and software
- System and user documentation
8
Q
What are the 4 Conversion approaches?
A
- Direct: old system garbage, new system live
- Parallel: use both, after a time period drop old
- Pilot: Test one location, then after time start implementing elsewhere
- Phasing: Implement system phase by phase
9
Q
What are the three business database relationships?
A
1 : 1 - one of the foreign keys goes to back of other one 1 : M - key of 1 goes into back of many M : N Create a new one with both keys in front
10
Q
What are Michael Porters five competitive forces?
A
- Traditional Competitors
- New Market Entrants
- Substitute product and services
- Bargaining power of customers
- Bargaining power of suppliers
11
Q
What are the five generic strategies for dealing with competitive forces?
A
- Operational efficiency : ecrm, dashboard
- Low Cost
- Product differentiation : airmiles
- Innovation
- Customer Focus
12
Q
What are 2 security threats?
A
Human and Natural
13
Q
What are the 5 security dimensions?
A
- Encryption
- Integrity
- Non Repudiation: User and merchant don’t deny transaction
- Availability
- Privacy
14
Q
What are the 5 steps to develop a DRP?
A
- Business impact analysis
- Downtime Analysis
- Risk Analysis
- Develop Action Plan
- Test the plan
15
Q
What are the 3 types of recovery sites?
A
- Cold site : basics, tables and walls
- Warm site : internet, printer, some IT
- Hot site : Fully equipped, just bring backup data
