Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

CRS 201 > Final > Flashcards

Final Flashcards

1
Q

Purposeful

A

Commitment to a goal or activity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Vision

A

Purpose into action

Image of realistic, attractive future , where do you want to see yourself

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Mission

A

General purpose of the organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Inclusive

A

understanding, valuing and engaging diversity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Empowering

A

Empowerment of al
Learning climates
Mattering vs Marginality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Ethical

A

Driven by ethics and values

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Kidder’s Four Dilemma

A

Justice ( fairness) vs Mercy (Empathy) Short Term (immediate need) vs Long Term (Future Goals), Individual Community , Truth ( honesty ) vs Loyalty (Promise )

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Mindfulness

A

Be curious, Be open, Be n the moment .

The opposite of “mindlessness “

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Benefits of Mindfulness

A

pause before we react,
space to consider many options,
leads to improved performance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Emotional Intelligence

A

Stimulus, Emotions, Filter, Interpret, Behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Amygdala

A

Identify danger

Fight or flight

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Mirror Neurons

A

knowing what other people are intending and feeling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Five qualities of effective leaders

A

Self Awareness - self assessment
Self Regulation- emotional self control
Empathy- understanding and feeling another perspective
Social Skill- influence, conflict management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Emotional Intelligence

A

Men score higher in self management

Women score higher in social awareness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

SCARF Model

A

Status - being put down
Certainly- ambiguity creates stress
Autonomy- exerting controller environment
Relatedness- absence of safe and social
Fairness- unfair exchanges , situations imply a threat

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Psychological Type

A

theory of personality developed by Carl Jung

Not about skills, intelligence, abilities or technical expertise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

MBTI Four Dimensions

A

Extroverted
Sensing
Thinking
Perceiving

18
Q

2 ays of perceiving

A

Sensing - 5 senses sight, sound, touch , taste and smell

Intuition- process information by way of a “sixth sense” or insight

19
Q

Gender Diversity

A

Sex Role: expectations resulting from biology

Gender Roles: Socially constructed expectations that get labeled masculine or feminine

20
Q

Intercultural Competence

A
  1. Cultural knowledge does not need lead to competence
  2. Cultural contact does not lead to competence
  3. Cultural contact may lead to reduction of stereotypes
  4. Language learning may not be sufficient for culture learning
21
Q

Eurocentrism

A

The practice of placing emphasis on European , culture and values at the expense of those of other cultures

22
Q

2 Forms of communication

A

Downward communication - the information flows from the top management to the lower management
Upward communication- the flow of information from the subordinate to the superior manager

23
Q

Empathic Communication

A

Listening to a person by using their standards and reference points to understand their experience

24
Q

Speech Communities

A

when people share norms

25
Q

Two key communication

A

Assertive communication

Contrasting Statement

26
Q

Contrasting Statement

A

Misunderstanding that could put safety at risk

27
Q

6 forms of styles under stress

A

Masking, avoiding, withdrawing, controlling, labeling, attacking

28
Q

Conflict Resolution

A

Assertiveness- The degree to which you satisfy your own needs
Cooperativeness- The degree to which you satisfy the needs of others

29
Q

Conflict Response style

A

Avoiding, accommodating , competing, compromising , collaborating

30
Q

How creativity and leadership related

A
  1. Leader set the context for creativity
  2. Leaders personal creativity inspire the followers’s creativity
  3. Creativity is the critical skill for leading successful change in the organization and communities
31
Q

What is Creativity ?

A

two components - ability to generate novel and use solutions, ideas or products As

32
Q

4 P’s of Creativity

A

Person- Personality, intelligence , traits
Press- Physical, social
Process- Perception ( environment ) , thinking, stages of thinking
Product- Artifact that has been produced

33
Q

Divergent thnking

A

ability to think of multiple solutions, options or idea

*Thinking in multiple direction

34
Q

Convergent thnking

A

ability to find the best solution, option or idea among different options

35
Q

Dynamic Balance

A

Creative thinning should follow a cycle of divergent and convergent thinking

36
Q

Divergent Thinking Components

A

Fluency- total number of ideas generated
Flexibility- Total number of group idea
Originality- infrequent number of idea
Elaboration - amount of details

37
Q

Divergent Thinking Principles

A
  1. Defer judgment
  2. go for quantity
  3. seek wild idea
  4. build on others’ ideas
38
Q

Divergent tools

A

post it
scamper
excursions
forces connection

39
Q

Convergent tools

A

Hits
Clustering
PPCo

40
Q

Convergent Thinking Principles

A

Apply affirmative judgment
Keep novelty alive
check your objectives
stay focused

CRS 201 (1 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions