Final Flashcards

1
Q

Which form of planning allows you to be ready for changes in the competitive environment?

A

contingency - incase something happens

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2
Q

The two major subjects (groups) in market research are…

A

businesses and consumers

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3
Q

What is the one major difference between for-profit and non-profit organizations?

A

Non-profits don’t have shareholders

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4
Q

Acid test is best, why?

A

takes out inventory - actual value may differ from what you paid for it

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5
Q

What are the four components of the Gross Domestic Policy?

A

consumption
government spending
business/gross investment
net exports

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6
Q

What are the two foremost profitability ratios? Which is best?

A

gross profit and net profit

- net because it takes out all the expenses

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7
Q

What is a sample in market research?

A

portion of the total market

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8
Q

What are characteristics of a good manager?

A

ppl listen = will respected - but doesn’t have to be liked

visionary

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9
Q

What are the ways companies spend funds?

A
operations
capital improvements and expansion
salaries
dividends
taxes
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10
Q

Was employee empowerment a major part of organizational and management theories in the late 19th and early 20th century?

A

No - was around 1960s

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11
Q

Sales are down, company doesn’t have the needed funds… where can it go to get funds?

A
commercial banks
investment banks
sale of treasury stocks
issue new stock offering
venture capital
other private investors
government bailout
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12
Q

Who is most credited with developing and implementing the concept of “Management By Objectives”

A

Peter Drucker

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13
Q

What do leverage ratios tell us? What are some?

A

tells how much you owe vs. how much you own

  • debt to equity
  • debt to assets
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14
Q

Your company is out of debt and/or has excess cash - what would you do if you didn’t want to tie it up for more than 12 months or take too many risks?

A

Short-term certificates of deposit

U.S. Treasury Bills

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15
Q

What is considered an activity in business? (referring to financials and tracking them)

A

Inventory turnover - how first do we get rid of

Asset turnover - how well do we use our assets

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16
Q

What are types of employee teams? (5)

A
  • project, problem-solving team - disband once problem is fixed
  • working teams - operations
  • virtual teams - chat/skype
  • cross-functional team - multiple departments
  • self-directed teams
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17
Q

What is the first step in problem solving?

A

Have a problem or issue

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18
Q

What does the Federal Reserve Board manage and what does it entail?

A

controls monetary policy - including interest rates and money supply

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19
Q

What do ratios tell you about companies that you serve as an investment or commercial bank?

A
  • debt level (leverage ratio) - high leverage = heavy in debt
  • profitability
  • ability to meet payroll (current ratio and acid test)
  • efficiency in uses of inventory and other assets
20
Q

Responsibilities of Human Resources

A
  • screen potential employees
  • hire employees
  • monitor benefit packages
  • monitor pay packages
  • handle separation of employees (firing)
  • understand all aspects of employment regulations and laws
21
Q

To spend as little money as possible when starting a business, what legal structure would you do that under?

A

Sole proprietorship - protect yourself with an LLC through the state

22
Q

Whats a common type of quality control used in manufacturing companies across the globe?

A

ISO 9000 - he standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements

23
Q

What are the five levels of Maslow’s hierarchy?

A

1) physiological
2) safety
3) belongings
4) self-esteem
5) self-actualization

24
Q

What is paid, non personal selling or communication?

A

advertising

25
What is non-paid, non-personal selling or communications?
public relations
26
What does SWOT stand for?
strength weaknesses opportunity threats
27
What type of leadership style would you employ?
empowerment - voice plus responsibility democratic - everyone has a voice (not free reign or autocratic)
28
Should empowered employees see financials?
yes
29
What types of date do you get from the census bureau? demographic or psychographic primary or secondary
demographic and secondary
30
which type of production scheduling or project scheduling offers the greatest flexibility? Gantt Graphic evaluation review technique Program evaluation review technique
graphic evaluation review technique
31
What is the main job of congress? What does it mean to be uncharge of fiscal policy?
controls government spending and regulates taxes | - tax and spend
32
What are the three ways that you segment B2B markets?
- geographical - demographic - end use of product
33
How do you segment consumer market?
- geographical - demographical - psychographic (lifestyles and values) - product use (ppl who already use the product)
34
What are four ways to classify B2B goods?
installations equipment supplies operations
35
What are the four major components of the marketing mix?
product, price, place and promotion
36
What are the advantages of e-business over regular business?
cheaper, quicker, move easily, done internationally
37
Which organization culture may allow the most focus on the customer? informal or formal
informal - less restrictions
38
What is the difference between capitalism and free enterprise system?
nothing - same thing
39
Four rights of companies in Free Enterprise system?
- right to succeed - right to fail - right to ownership - right to compete
40
When a dispute arises between a union worker and supervisor, what is the first meeting?
worker, supervisor, union rep
41
As a business, to whom are you responsible?
shareholders - make them money
42
Which one of the groups to which a business bears responsibility is most interested in profitability?
stockholders
43
What are desired characteristics of an entrepreneur?
risk taking, opportunistic, resilient, accepting failure, creative/visionary
44
What era of business are we in?
relationship
45
Who are the primary beneficiaries of a strategic alliance in business?
owners
46
What are the four major production factors essential to business?
``` natural resources human resources capital entrepreneurship ** knowledge of industry helps too ```