Final Flashcards
Ethnic Group
A particular type of cultural group, that is, “a collection of people distinguished by others or by themselves, primarily on the basis of cultural or nationality characteristics.”
Minority Group
aka: subordinate group; a group whose members, because of physical or cultural characteristics, are disadvantaged and subjected to unequal treatment by the dominant group and who regard themselves as objects of collective discrimination.
Are Anglo-Americans an ethnic group?
No
Are Hispanics and Asians an ethnic group?
yes
Dominant Group
Advantaged and have superior resources and rights in society.
Cultural Competence
The ability to recognize and empathize with universal human feelings, needs, and desires, despite the cultural barriers and challenges that various relationships might present; understanding how these universal qualities tend to be expressed within different cultures will help you recognize these qualities more readily in cross-cultural relationships.
Council on Aging
“Friendly visitor program”
Orange County Only
New Alternatives
Kids who have been taken away from families get court ordered supervision for parent visits.
WAIV
Workability Dept. @ CSUF in the Career Center
For: disabled students or recent grads and clients of dept. of rehabilitation.
Mercy House
“Operation Front Door”
Ending homelessness
Fullerton/Santa Ana are the 2 cold weather shelters
Women helping Women/Men2Work
Employment Services (clothing for interviews) Great used boutique
How is your cultural make-up is best developed?
Through directly experiencing contrasting cultures; one of the benefits of interacting with people of different cultural backgrounds is that it heightens your awareness of differences in attitudes and behaviors.
Ethnocentrism
Occurs when one assumes that one’s own culture sets the standard against which others cultures should be evaluated.
Bi-Culturalism Occurs when….
When an individual is able to adapt his or her own behavior to a particular culture as needed while retaining his primary cultural identity.
What is the major benefit of Bi-Culturalism?
As a coping strategy, it respects the client’s allegiance to and identification with her primary culture, recognizing the value of the primary culture to the client’s identity and ability to cope within that social environment.
Social Location
The advantages and disadvantages of any given person; examining your social position to identify issues of privilege and disadvantage or oppression in your own unique situation.
What are “isms”?
Factors within the social locations that create disadvantages for people —sexism, racism, ageism, heterosexism, etc.
Practices that “unempower” clients?
Power differentials such as agency policies that limit client choice and decision making in arbitrary ways; calling clients by first names while expecting them to use your last; waiting room being poorly furnished, dirty, or unkept, etc.
Organizational Culture
Any person’s “work culture”; recognizes that work groups function as distinct cultural entities, having their own clearly established systems of values, norms, assumptions, beliefs, expectations, rituals, and so on that emerged through their histories together.
Sexual Harassment
Any unwelcome sexual advances, requests for sexual favors, or other verbal or physical behavior of a sexual nature that creates an intimidating, hostile, or offensive work environment.
Culture
The knowledge, language, values, customs, and material objects that are passed from person to person and from generation to generation in a human group or society.
What is the most frequent type of writing within most human services agencies?
Writing about services to clients.
Purposes of Documentation
- Necessary to provide continuity of services and care
- Enhances the quality of services by ensuring that the worker has developed a systematic plan and intervention for client
- Legal documentation on services given and interventions made
- Legal documentation on the client’s needs, decisions, and requests
- Agency funding may depend on documented services delivered
- Documents used to review quality of care
Ground Rules for Documentation
No slang; unbiased (objective); avoid diagnostic labeling; client privacy (include only what is necessary); client needs & efforts made to meet those needs; concise and to the point; up-to-date; first person language (client has schizo NOT client is a schizo); avoid sensationalizing language (suffers from, is a victim of, striken with, etc) instead use straight forward language such as “has been diagnosed with”; be clear about source of info; clarify factual info (such as what you observed vs what you were directly told); basic good writing and grammer.
